97% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ...
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Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Latest Reviews
Featured Review
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reviewed by 'Mohammed'
17th Nov 2024
reviewed by 'Shuhaib'
15th Nov 2024
reviewed by 'Jamie H'
14th Nov 2024
reviewed by 'Marianna'
Opening Hours
Address
Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £26,000 | £26,995,000 |
| Lettings | 100% | 99% | £450 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 54 | 0 | 28 | 1 | 674 | 12 | 329 | 10 | 32 | 4 |
Areas covered
- B90
- Shirley
- B14
- B28
- B13
- B91
- B47
- B92
- B93
- B94
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jan 15,2022
Jan 15,2022
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The agents at Smart homes have always been helpful and quick to respond! Would rent from them again any time!...
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Dec 20,2021
Dec 20,2021
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Excellent service. Friendly and helpful staff members.
Prompt responses to all my questions and queries and I felt that all staff members I spoke with cared about my queries and concerns....
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Dec 15,2021
Dec 15,2021
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A thoroughly professional approach and friendly service.
Gin Kaur handled our sale and was very efficient, making things happen when needed. She always kept us up to date with progress and did so in a very cheerful manner. Probably the best estate agent team ( with ...
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Dec 08,2021
Dec 08,2021
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My partner and I have just bought a house through Smart Homes and we couldn't be happier with the service provided. All the staff members we interacted with were very professional. In the later stages, Helen was our point of contact and she was so ...
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Dec 04,2021
Dec 04,2021
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We recently sold our home through Smart Homes and found them to be friendly, helpful, professional and proactive throughout the process. While I expected this with the sale itself (as obviously this was a service we paid for, and they absolutely lived up to my ...
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Dec 01,2021
Dec 01,2021
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I have been using Smart Homes for many years now, not only to Sell my Properties, but also purchasing them too. I can simply say that all of the team are great and the transactions have always been very smooth and in good time. I ...
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Dec 01,2021
Dec 01,2021
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I want to say that my purchase with Smart homes was excellent, they supported me all way and really pushed things through to completion, a special thank you to Debbie as well....
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Nov 29,2021
Nov 29,2021
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Thank you so much Smart Homes!
After a struggled few years on and off the market with multiple agents, Smart Homes were by far better than the rest. Communication was never an issue, their attitude remained enthusiastic and helpful and we are so pleased to ...
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Nov 25,2021
Nov 25,2021
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Unfortunately Smart Homes struggled to sell our home. I think the attitude of the agents and the quality of the listing and pictures are what let us down.
After months on the market, at a time when it's a "seller's market", Smart Homes were not ...
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Nov 29, 2021
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We are delighted that you have agreed a sale on your property, we know how upsetting it was for you when the sale we agreed fell through earlier this year.
We are however disappointed to hear that you feel our service wasn’t up to our normal high standard. Complacency is not a word we hear from our clients but we will certainly investigate your comments and address any issues in relation to our service where we feel necessary . ...
Nov 05,2021
Nov 05,2021
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I would recommend anyone to use Smart Homes. They are professional, reactive and proactive - in particular Gemma who dealt with the purchase of my first home. Gemma responded to emails, resolved issues and queries quickly as well as provided regular updates with the progress.
...
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Nov 03,2021
Nov 03,2021
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From the outset of engaging Smart Homes, the service the staff especially Helen has been fantastic, would highly recommend SmartHomes as the support is there for you with a regular update how your sale is progressing...
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“Big thumbs up to Helen Cole for closing my deal with great responsibility with professional approach....”
Nov 01,2021
Nov 01,2021
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It was my first property deal with any sort of agent starting from viewing till finalizing but during this course i interacted with few many other agents during the process of viewings and property search but Smart-homes is an agent you can trust on blindly. ...
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Nov 01,2021
Nov 01,2021
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Excellent experience with Smart Homes. Helen worked as our sales progresser and was crucial in the process going smoothly. She was professional , easy to contact and quick to respond as well as always being aware of what was going on on both sides of the ...
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Oct 29,2021
Oct 29,2021
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After being on the market with another agent for ages, old my mother's property with Smart Homes. They were amazing from start to finish, excellent communication by Helen even if there was no update she would call me each week. Thank you so much! Would ...
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Oct 29,2021
Oct 29,2021
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We contacted Louise at Smart Homes who carried out an appraisal on our home and once instructed set to market the house quickly with a great video and supporting literature a few viewings later we had sold but sadly the couple started to mess us ...
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Oct 25,2021
Oct 25,2021
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After having my property up for sale with another local agent for months, who did nothing, I finally had Simon round who revalued my property and put it on the market straight away. It sold within days and from then on, everything went smoothly. Gemma ...
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Oct 20,2021
Oct 20,2021
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Very good service. Would definitely use again. Only annoying factor is the amount of time to close property with leasehold. Took 5 months, but not the estate agent fault. UK real estate law and solicitor requirements evidently consume considerable time....
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Oct 14,2021
Oct 14,2021
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We are very happy with the service provided by the agent throughout our property sale journey. Staffs are very friendly and very helpful. They understood the local market well and provided good advice....
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Oct 06,2021
Oct 06,2021
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I have recently purchase my house through Smart Homes, and found the service provided to be excellent. The communication in terms of updating me on the progression of the sale and liaising with the Sellers on my behalf was reassuring, and help to alleviate some ...
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Oct 05,2021
Oct 05,2021
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Had excellent support and service throughout. Special mention for Helen, very much the glue that held things together. Thank you...
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Sep 29,2021
Sep 29,2021
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Form start to finish, Smart Homes have been professional and helpful, guiding us through the sales process and chasing up when things aren’t on track or going to plan. Would recommend....
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Sep 27,2021
Sep 27,2021
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Dealt with Helen throughout the process of buying a property. Nothing was to much trouble and she offered invaluable advice especially when I was a little stressed! Rang me for updates every week without fail.
Thank you Helen, feel as though I found a friend.. ...
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Sep 24,2021
Sep 24,2021
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Great service from start to finish.
House was sold within a week of going on the market and once the price had been agreed the support team kicked in and made sure everything went through smoothly.
Would highly recommend....
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Sep 23,2021
Sep 23,2021
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Fantastic Service, Helen was absolutely brilliant, we couldn’t have done it without her, it’s nice when you meet people who are really good at their job!
Thank you...
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Sep 18,2021
Sep 18,2021
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I can recommend using smart homes , the Shirley branch were very good at supporting the clients on selling property and interacted well with both buyers and sellers...
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Sep 17,2021
Sep 17,2021
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I dealt with Gemma, She was a pleasure to deal with and very helpful throughout the sale process. Extremely Professional and efficient service from beginning to end...
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Sep 14,2021
Sep 14,2021
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Outstanding service. We sold our house back in Feb 21 and Debbie Guest was our negotiator. It was a long process due to the chain but Debbie regularly updated us.
The lower chain broke but Debbie was there to pick up the pieces. We eventually completed ...
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Sep 11,2021
Sep 11,2021
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Absolutely first class service from a first class agent. Clearly Smart Homes know their market and seem to have a team that dont let the grass grow under their feet! From the first offer to securing the confirmation everything so far has been seamless so ...
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Sep 08,2021
Sep 08,2021
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Helen was acting for my vendor and kept me very well informed on progress, with weekly calls to me. She was lovely to deal with and had a very happy disposition :-) I only wish I could say the same about my own estate agents!0...
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Aug 31,2021
Aug 31,2021
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Helen is a nice, kind, pleasant, thoughtful, helpful, enjoyable, magnificent,
outstanding person, with a nice personality, Helen rang me up sometimes twice a week, sometimes when she should have been going home, to inform
me of the progress of the sale of my house, Helen ...
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Helen
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Jamie Smart
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Joshua
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Gin
(91)
Gemma
(57)
Debbie
(57)
Simon
(37)
Sue
(19)
Tom
(10)
Robert
(5)
Rory
Melissa
(5)
Jersey
Laura
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Warren
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phillip
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Denise
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 1:46 PM 13/09/2023 by allAgents
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Best Estate Agent in Solihull 
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