97% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ...
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Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Latest Reviews
Featured Review
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reviewed by 'Mohammed'
25th Nov 2024
reviewed by 'Sally L'
17th Nov 2024
reviewed by 'Shuhaib'
15th Nov 2024
reviewed by 'Jamie H'
14th Nov 2024
reviewed by 'Marianna'
Opening Hours
Address
Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £26,000 | £26,995,000 |
| Lettings | 100% | 99% | £450 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 54 | 0 | 28 | 1 | 675 | 12 | 329 | 10 | 32 | 4 |
Areas covered
- B90
- Shirley
- B14
- B28
- B13
- B91
- B47
- B92
- B93
- B94
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Apr 24,2022
Apr 24,2022
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In a very difficult market (retirement flats) during a very difficult time (Covid lockdowns), Josh and his colleagues always kept us informed of the situation, be it good or bad, and their efforts to get it moving, with weekly reports if we had wanted them.
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Apr 20,2022
Apr 20,2022
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I would highly recommend Smart Homes if you are selling in and around the Solihull area. Helen Cole was fantastic and always kept me up to date. She went above and beyond what I had expected.
She is a great asset to the Smart Homes ...
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Apr 20,2022
Apr 20,2022
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Professional, efficient and pro active. The Team work hard to market your property and carry out viewings until a sale is agreed. They keep you informed of new properties available for sale to ensure you have a viewing slot booked. I would certainly recommend them ...
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Apr 09,2022
Apr 09,2022
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This is the first time I worked with Smarthome Shirley Solihull branch, and I was very impressed with their professional and friendly services. All the staff I have met or talked to are very polite, helpful and professional. They are very different from some other ...
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Apr 08,2022
Apr 08,2022
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We are first time buyers and have received a fantastic service from Smart Homes. We used their recommended mortgage advisor, Louise, who was incredibly helpful! Helen from sales progression team then helped us for the rest- she gave us weekly check ins to update us ...
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Apr 06,2022
Apr 06,2022
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Another Excellent service from Smart Homes again, on my latest sale.
Louise Lane came out initially to value, and take forward the sale , and then Debbie Guest as the Sales Progressor.
They always provide excellent service, and come back in a timely manner to resolve ...
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Mar 30,2022
Mar 30,2022
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Top agent.
From instruction to sale to exchange and completion we had an excellent experience.
Emma handled negotiations and was spot on. Straight talking and had the details required to make a decision.
Helen handled sales progression and was very professional, extremely quick to respond ...
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Mar 28,2022
Mar 28,2022
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Myself and my partner have just completed on a property in Solihull. Debbie was overseeing this purchase for us and I really could not recommend Smart Homes or Debbie more highly.
As we are first time buyers it was a slightly stressful experience, but Debbie ...
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Mar 25,2022
Mar 25,2022
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We deal with estate agents on a daily basis but Helen was so proactive and was always one step ahead, she made the whole experience of purchasing as effortless as possible....
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Mar 25,2022
Mar 25,2022
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Absolutely fantastic service. I've sold my property through smart homes and they've were brilliant. Helen has been wonderful to work with through the entire sales process, helping me, being understanding and being quick to get back to me. I can't recommend the business enough and ...
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Mar 23,2022
Mar 23,2022
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Good local market knowledge, honest opinion, good advice, and clear and timely communication. All these were very helpful for us to go through the complicated and very stressful property sale process. I will recommend this agent to my friends when they are going to sell ...
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Mar 18,2022
Mar 18,2022
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Smart Homes have been the best estate agency I've seen in a while, they respond to enquiries and come back to you when they say they would.
Helen took all the stress away from our purchase
Thank you x...
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Mar 17,2022
Mar 17,2022
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Fantastic service. I've brought my property, let my property and sold my property through smart homes and they've been brilliant. Helen has been wonderful to work with through the entire sales process and I can't recommend the business enough. Thank you!...
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Mar 17,2022
Mar 17,2022
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Bought my property through Smart homes. Really helpful and friendly staff from viewings to support throughout the purchase. I would like to mention Helen Cole especially who has been a star....
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Mar 10,2022
Mar 10,2022
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I dealt with Smart Homes (Shirley branch) when purchasing a house. Unlike a lot of agents who sit back and consider their job done once they've found a buyer, the Smart Homes team remain proactive from offer to completion. Gin and the team provided a ...
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Mar 10,2022
Mar 10,2022
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Where do I start from first point of contact through to sale everyone at smart homes has been first class from Jamie coming out to Value our property to Louise with excellent photos, we had great support from April, Denise, and Trevor on the viewing ...
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Mar 09,2022
Mar 09,2022
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Smart Homes are very professional and go the extra mile to help with the sale of our house.
Debbie Guest kept us informed at every stage and really put in every effort on our behalf .
I wouldn't hesitate to recommend them...
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Mar 07,2022
Mar 07,2022
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Working with Smart Homes makes moving house much easier. The sale progression team are all experts and understanding the process making communication easy....
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Mar 02,2022
Mar 02,2022
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I completed my purchase 2 days ago. Excellent experience.. It was complicated issue with solar panel but their team helped my solicitor in sorting out. The best thing about Smart homes is that they always respond to phone call and always in a pleasant manner.
I ...
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Feb 15,2022
Feb 15,2022
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Smart homes provided me with a great service selling my property.
Regular updates and communication.
Debbie Guest was just brilliant she really is great at her job and so helpful.
Can't thank Debbie and the team at Smart homes enough for what they did for ...
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Feb 15,2022
Feb 15,2022
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Helen Cole dealt with the sale of the property very efficiently. She communicated information on a regular basis and was able to answer any questions we had promptly. All round Excellent Customer Service....
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Feb 04,2022
Feb 04,2022
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Over the last 10 months Smart Homes have done a superb job to finally get me over the line to sell my house. They sold it immediately it first went up, and the same each time an agreed sale has fallen through (3 times). Their marketing material ...
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Feb 03,2022
Feb 03,2022
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I can completely understand why Debbie Guest was awarded best agent in 2018.
She guided me through this process, which was arduos! What should have been a simple sale took forever.
Debbie worked tirelessly, answering every query I had, as there was very little, if any ...
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Jan 31,2022
Jan 31,2022
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Fantastic service.
Having moved to this agents, after several months with another. We were very happy the professionalism was on another level. We had a few people pull out right at the end, no fault to the agents. Every time they were straight back out ...
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Jan 29,2022
Jan 29,2022
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Team were excellent, pricing the property correctly, did viewings, sold for the full asking price in a week.
Friendly Professional Service throughout....
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Jan 28,2022
Jan 28,2022
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Helen was amazing and guided us through this process with such professionalism, support, knowledge, great communication skills and most importantly, patience. Nothing was ever too much trouble . We were selling our house after 38 years - to down size. So it was a big thing for ...
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Jan 28,2022
Jan 28,2022
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From start to finish, the service we received from Smart Homes was fantastic. They were always there at the end of the phone to answer any queries we had and to chase things up when needed with various parties. Emma and Helen in particular were ...
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Jan 26,2022
Jan 26,2022
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Helen managed our purchase and really helped by pushing solicitors from both sides, we were constantly kept up to date with weekly calls even if no progress had been made that week we always knew where we stood. I would definitely recommend them...
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Jan 25,2022
Jan 25,2022
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Smart Homes were one of the best agents we have used. They were so helpful. They ensured we were happy and comfortable and made the whole process feel seamless.
Thank you to the whole Smart Homes Team especially Gin Kaur who we worked closely with ...
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Jan 18,2022
Jan 18,2022
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Absolutely perfect from start to finish, extremely knowledgable staff, and experts in each of there fields through the house sale.
Highly recommend them to anyone. Always on the ball...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 1:46 PM 13/09/2023 by allAgents
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
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