97% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ...
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Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Latest Reviews
Featured Review
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reviewed by 'Mohammed'
25th Nov 2024
reviewed by 'Sally L'
17th Nov 2024
reviewed by 'Shuhaib'
15th Nov 2024
reviewed by 'Jamie H'
14th Nov 2024
reviewed by 'Marianna'
Opening Hours
Address
Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £26,000 | £26,995,000 |
| Lettings | 100% | 99% | £450 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 54 | 0 | 28 | 1 | 675 | 12 | 329 | 10 | 32 | 4 |
Areas covered
- B90
- Shirley
- B14
- B28
- B13
- B91
- B47
- B92
- B93
- B94
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Nov 03,2022
Nov 03,2022
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I found Smart Homes to be very professional, friendly and efficient, with daily communication throughout my sale
I would highly recommended them....
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Nov 02,2022
Nov 02,2022
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We recently bought a house with Smart Homes and I think it was a great experience. They all are very professional and at every point where we needed extra support they were there. A special thanks to Helen Cole, it was great that she was ...
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Oct 30,2022
Oct 30,2022
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Great service, Thank you for all your help and persistence guys, particular thanks to Emma, Lou and Debbie, thanks for all your hard work 👍...
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Oct 28,2022
Oct 28,2022
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Excellent service, start to finish! Smart Homes came highly recommended and the team didn’t disappoint. Highly efficient survey, great marketing (with super photos), sound advice on selling strategies and then superb communication throughout the conveyancing process. I am delighted to onward “highly recommend”....
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Oct 24,2022
Oct 24,2022
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Amazing service!
Everyone who we spoke to at Smart Homes was lovely and super helpful, especially Helen, who was there for us every step of the way!
Great at answering any questions and guiding us through the process....
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Oct 21,2022
Oct 21,2022
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Absolute BEST estate agents I’ve ever used. I wasn’t aware they pride themselves on customer service when I used them and was absolutely amazed by the fact the they were on top of everything and giving constant updates. Sue in particular was fabulous. ...
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Oct 19,2022
Oct 19,2022
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Smart Homes have been absolutely wonderful from beginning to end. The staff are so helpful and friendly. The Sales Progression Team have been particularly exceptional in liaising with both party's solicitors and keeping us updated. I shall miss my weekly calls from Helen!! Thoroughly recommend ...
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Oct 12,2022
Oct 12,2022
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Great service from start to finish. Good handovers between the sales progression team. Everyone seemed like they genuinely wanted to help push the sale through and when asked to chase and report back, I would always receive a call back. We would definitely recommend Smart ...
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Oct 05,2022
Oct 05,2022
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Purchased my home through Smart Homes and unfortunately had a difficult purchase (solicitors were being a nightmare). Gin at smart homes was a saint, providing much needed regular updates and chasing both mine and the vendor's solicitors for updates.
Can't recommend enough!...
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Sep 27,2022
Sep 27,2022
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very helpful and keeped us upto date with every step of the way of selling our house between buyers and solistors...
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Sep 08,2022
Sep 08,2022
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I've dealt with a number of estate agents in B90 area and thankfully the house I ended up buying was through Smart Homes. I say thankfully as this estate agent has some great staff working for them. Extremely pleased with the service I received and ...
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Sep 06,2022
Sep 06,2022
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Thank you so much to Smart Homes for helping me find a new home for me and my little boy. The support given and communication was fantastic. I was given regular updates and kept in the loop with all options available. Thanks again!!...
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Sep 05,2022
Sep 05,2022
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Had a very good experience with smart homes who were very proactive and communicative.
It made to process very easy for us....
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Aug 31,2022
Aug 31,2022
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Really amazing estate agent's. They always kept commutation with us on our sale and the property we where buying. Very friendly staff members . I will recommend them to family and friends and I will be using them in the future on my next property...
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Aug 31,2022
Aug 31,2022
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Excellent service professional all the way through of the sale of my house would recommend to anyone who wants to sell their property...
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Aug 31,2022
Aug 31,2022
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Excellent, bought my second home off smarthomes. Excellent customer service off Debbie and the team, made purchasing a property stress free....
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Aug 30,2022
Aug 30,2022
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Smart homes , the best agents service company in UK, Helen Cole from the Shirley branch was fantastic and great customer service ! She regular updates about the property information for me, I would highly recommend the agents for my friends...
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Aug 30,2022
Aug 30,2022
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A good number of viewings were arranged. Once we had accepted an offer we were then kept updated on the progress of the sale on a weekly basis. Overall the process went very smoothly....
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Aug 30,2022
Aug 30,2022
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Very smooth process from start to finish. All thanks to Helen Cole ! She’s an absolute asset to this company. Her customer service is second to none. Helen was the middle person between us and the buyers. She did a fabulous job on providing regular ...
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Aug 30,2022
Aug 30,2022
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I had an excellent experience with Smart Homes and have used them for three transactions now.
I would happily recommend the team.
Everyone I dealt with was professional and truely a delight to deal with.
Thank you for making our transaction a bit easier....
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Aug 27,2022
Aug 27,2022
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All the people I dealt with at Smart homes I found to be very helpful, professional and very clear on what they would do in supporting the sale of my house. They kept to their words, would I recommend them 100%....
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Aug 26,2022
Aug 26,2022
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Helen was very helpful throughout the purchase process. There were some uncertainties which may lead to the turn down of completion. Helen helped me to sort out the issue in a prompt and professional manner and the purchase was finally completed with very satisfactory result....
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Aug 23,2022
Aug 23,2022
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I have had excellent service throughout - from the first viewing right up to the day contracts were exchanged. Helen Cole the Sales Progression Manager was brilliant and totally committed to the process, from giving me regular weekly updates to liaising with the vendor, his ...
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Aug 23,2022
Aug 23,2022
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Fantastic service from instruction to completion. Great communication throughout. Great team effort and Helen went beyond expectation in ensuring the sale was concluding. Highly recommended....
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Aug 23,2022
Aug 23,2022
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Helen Cole, our agent, was very positive and proactive in everything she did. Helen also communicated very clearly and regularly so we knew what was happening. She did great to follow up between our buyer and solicitor made process completed smoothly. We would recommend this ...
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Aug 18,2022
Aug 18,2022
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Fantastic service from start to finish. Due to factors outside of their control, my purchase took longer than usual but SmartHomes continued to keep me informed throughout the process and were extremely helpful in making me feel reassured as a first-time buyer. Would highly recommend....
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Aug 13,2022
Aug 13,2022
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An excellent service from start to finish , highly recommend , great communication and a totally profession service would use again....
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Aug 13,2022
Aug 13,2022
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Excellent service from putting the property on the market to the actual sale. We were kept informed about all viewings and feedback and after a sale was agreed Debbie Guest was in constant contact with us informing us of progress with solicitors etc. Fantastic service....
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Aug 10,2022
Aug 10,2022
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Helen was excellent with her job keep me informed and made was able to assist when I phoned her.
Thank you...
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Aug 10,2022
Aug 10,2022
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Couldn’t have asked for nicer people to deal with the sale of our property. It was a long drawn out sale and they were with me every step of the way. Massive thanks to Helen who was very kind and helpful. Smart homes were ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 1:46 PM 13/09/2023 by allAgents
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Best Estate Agent in Solihull 
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