97% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ...
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Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Latest Reviews
Featured Review
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reviewed by 'Mohammed'
25th Nov 2024
reviewed by 'Sally L'
17th Nov 2024
reviewed by 'Shuhaib'
15th Nov 2024
reviewed by 'Jamie H'
14th Nov 2024
reviewed by 'Marianna'
Opening Hours
Address
Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £26,000 | £26,995,000 |
| Lettings | 100% | 99% | £450 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 54 | 0 | 28 | 1 | 675 | 12 | 329 | 10 | 32 | 4 |
Areas covered
- B90
- Shirley
- B14
- B28
- B13
- B91
- B47
- B92
- B93
- B94
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Mar 14,2023
Mar 14,2023
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Very helpful and friendly staff.
Regular updates all through the process. Unfortunately my purchase fell at the last hurdle, but not through any lack of effort on their part....
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Mar 03,2023
Mar 03,2023
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I used Smart Homes to sell a property. From start to finish I found everyone at Smart Homes very professional, committed and knowledgeable. The process was certainly made easier by using their services. As with most house sales, it was a roller coaster of a ...
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Feb 28,2023
Feb 28,2023
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Working with Helen and the Smart Homes team on the Stratford Road, Shirley was brilliant.
They made the process, on their part, really easy and efficient.
Helen was great at a point of contact. She was informative, direct and always came back with answers to ...
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Feb 27,2023
Feb 27,2023
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Helen and the team have been so professional and helpful during the very prolonged sale of our property. Their communication and proactivity during the process have been first class. We highly recommend Smart Homes and will have no hesitation in using them in future property ...
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Feb 20,2023
Feb 20,2023
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Very rarely leave reviews but decided this one I must do. I can honestly say had great service right from the start until the very end, especially from Helen Cole who is simply the best! I couldn’t have asked for anything more from her....
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Feb 16,2023
Feb 16,2023
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Helen was amazing nothing was to much trouble, she was always on hand to find out what was your problem and assist you to find a solution. thank you HELEN...
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Feb 16,2023
Feb 16,2023
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Excellent service from Helen throughout - very patient and helpful, good at communicating!
Would highly recommend working with Smart Homes....
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Feb 15,2023
Feb 15,2023
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Great experience. We were kept well informed at each stage and everything was done efficiently . Excellent service and we would not hesitate to recommend to others ....
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Feb 15,2023
Feb 15,2023
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My sales progression contact Helen was absolutely instrumental in getting the sale through. Very friendly, efficient and excellent communicator, she went above and beyond to help me and I am very grateful for it. I couldn't have done it without her support. Amazing service!...
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Feb 14,2023
Feb 14,2023
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I can't recommend Smart Homes enough. Throughout the whole process of selling my parents house they were brilliant and went above and beyond at every stage....
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Feb 04,2023
Feb 04,2023
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Agents in Smart Homes are professional and responsive to all my questions during the whole process, including but not limited to my first enquiries about the property that I have interest, the negotiations with vendor after the offer acceptance and the following up till the ...
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Feb 03,2023
Feb 03,2023
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It took us about 10 months to complete our sale/purchase due to circumstances beyond our control and smarthomes were very supportive. Especially towards completion, Debbie G was just wonderful. I really felt she advocated for us well when communicating with us, our buyers and the ...
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Feb 01,2023
Feb 01,2023
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I have just bought a property through Smart Homes and I cannot thank them enough. As a first time buyer we were clueless to the process of buying a property. Debbie has genuinely been a godsend to us. She explained everything to me and nothing ...
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Jan 25,2023
Jan 25,2023
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My son has just bought his first home through Smart Homes, and the whole process was seamless and took less than three months. We’d like to give Katie Wilson a special mention for her speed and efficiency in organising a viewing for the same ...
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Jan 20,2023
Jan 20,2023
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Helen and the team where amazing, they informed us every step of the way with buying and selling, they always went the extra mile, always reassuring us ....
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Jan 19,2023
Jan 19,2023
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I've recently moved into my new home, purchased through Smart Homes. Helen was brilliant. Constantly keeping me informed throughout the whole process. She dealt with the few issues relating to the purchase calmly, reassuring me every step of the way.
Her friendly, optimistic nature made ...
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Jan 18,2023
Jan 18,2023
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Helen Cole our agent was very helpful and kept us updated regularly even when our solicitors were a bit slow she kept them in shape and order.
Very pleasant experience and most definitely would recommend smart homes especially Helen....
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Jan 18,2023
Jan 18,2023
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We have used Smart Homes on quite a few occasions and Every time we have had exceptional service !.
Helen looked after our sale and purchase and I have got to say she is absolutely superb!
Always followed up when promised and gone over and above ...
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Jan 19, 2023
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Dear Phillip,
Thank you so much for your 5* review and special mention to Tom and Helen! Your feedback has been passed on to the team. We wish you all the best!
Team smarthomes ...
Dec 20,2022
Dec 20,2022
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I chose Smart Homes on recommendation and I honestly have been blown away by every member of staff I have spoken with . Debbie in particular has just been amazing and provided excellent customer service by keeping me updated , chasing when appropriate and explaining information. This ...
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Dec 06,2022
Dec 06,2022
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I certainly recommend Smart Homes, in fact can't rate them highly enough! They were my vendors estate agents, but kept me fully informed every step of the way via their sales progression team. It was a stressful and detailed purchase but Gin held my hand ...
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Dec 05,2022
Dec 05,2022
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Very helpful, responsive and efficient.
Jamie was knowledgeable about properties in the area. Helen was brilliant, a pleasure to talk to....
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Dec 03,2022
Dec 03,2022
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Very professional team, kept me updated throughout the sale process. Liaised with our solicitor when we had issues and kept our buyers informed....
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Nov 30,2022
Nov 30,2022
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Very professional, found a buyer for my property within a week. Kept me updated throughout the sale. Would definitely recommend....
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Nov 24,2022
Nov 24,2022
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I was really pleased with the service I received from smart homes from start to finish. The service was way, way above what I have experienced from other local agents and I wouldn’t hesitate to use them again or recommend their service to others.
...
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Nov 23,2022
Nov 23,2022
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Gin at Smart Homes was fantastic throughout the whole process, she always kept us in the loop and never hesitated to push the chain along when needed. She was wonderful to work with and made the whole process of buying and selling much easier....
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Nov 15,2022
Nov 15,2022
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Smart homes sold our house very quickly and helped us through every stage of our house sale and purchase of our new home.
We would highly recommend them...
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Nov 11,2022
Nov 11,2022
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Helen was excellent to deal with for a new home purchase we went through. Very easy to get on with always on hand to answer any questions. She kept us in loop with the progress and was continuously in touch with both side solicitors. I ...
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Nov 08,2022
Nov 08,2022
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Although the sale took much longer than anticipated Helen made a great effort in keeping us up to date with the progress and and was easy to liaise with....
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Nov 04,2022
Nov 04,2022
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From the initial contact for valuation and photography, organising and supervising viewings, sending details of viewings, offer letters and dealing with the buyer and both sets of solicitors, all the staff at Smart Homes Shirley were very professional and knowlegable. They were friendly and approachable, ...
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Nov 03,2022
Nov 03,2022
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Fantastic Service, Good Communication, honest and detailed valuation. Sales support also very good. Would use them again in future for sure....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 1:46 PM 13/09/2023 by allAgents
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Best Estate Agent in Solihull 
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