97% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ...
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Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Latest Reviews
Featured Review
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reviewed by 'Mohammed'
25th Nov 2024
reviewed by 'Sally L'
17th Nov 2024
reviewed by 'Shuhaib'
15th Nov 2024
reviewed by 'Jamie H'
14th Nov 2024
reviewed by 'Marianna'
Opening Hours
Address
Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £26,000 | £26,995,000 |
| Lettings | 100% | 99% | £450 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 54 | 0 | 28 | 1 | 675 | 12 | 329 | 10 | 32 | 4 |
Areas covered
- B90
- Shirley
- B14
- B28
- B13
- B91
- B47
- B92
- B93
- B94
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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“Very Efficient throughout buying processVery Helpful in obtaining information Great ......”
Feb 20,2017
Feb 20,2017
1
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Very Efficient throughout buying process
Very Helpful in obtaining information
Great Communication between all parties
Excellent knowledge of area and surroundings
Personal touch with the service provided...
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Feb 13,2017
Feb 13,2017
1
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I would like to express my thanks to everyone at Smart Homes (in Shirley) for all their dedicated work in selling my property. During the whole process they kept me regularly informed and were both professional and caring, especially when i needed that extra bit ...
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Jan 27,2017
Jan 27,2017
1
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The service provided by Helen was (and still is post completion) outstanding. My husband and I could not have asked for more support and guidance in what is a very stressful situation. Helen's commitment to providing information and updates regularly is excellent and something that ...
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Comment on agent fees
Fee's were the lowest we'd been quoted.
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Jan 25,2017
Jan 25,2017
1
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Smart homes were a great team whilst selling my home. Nothing was to much trouble. Kept me up to date at all times. Would have absolutely no hesitation in recomending the team to anyone thinking if selling 2017.
Well done....
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Jan 04,2017
Jan 04,2017
1
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Brilliant service from start to finish. Helen and the team helped us through the move, always answering our enquiries in a fast manner....
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Dec 12,2016
Dec 12,2016
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We have had a wonderful experience with Smart-Homes. The whole process (from viewing to completion) took only about 6 weeks which was absolutely great. We are first time buyers, with little to no knowledge of the property market, but the staff at Smart-Homes provided regular updates ...
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Comment on agent fees
Not applicable as we are buyers
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Dec 11,2016
Dec 11,2016
1
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Great weekly updates. All staff very helpfull, easier to deal with via email or phone. Gave highest valuation out of four other local agents by far.Definetly recommend.....
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good
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Dec 08,2016
Dec 08,2016
2
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Having first sold our house via Smart Homes in Feb 2015, and having terrible issues and service with the the people we were buying from, smart homes were so patient and helpful offering so much advice and support along the way.
Helen has a wealth of ...
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Nov 29,2016
Nov 29,2016
1
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Having failed to sell our retirement home property through another local estate agent with minimal visits and communication, it was refreshing to engage Smart Homes. From the beginning they (mostly Josh) kept me informed every week with the interest stats, and happy to take ownership. ...
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Comment on agent fees
Reasonable. Clearly known up front.
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Nov 16,2016
Nov 16,2016
2
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We sold our home through a different estate agents but if doing it again would definitely choose smart homes in Shirley and my parents who maybe moving in the future plans to move with smart homes too. Helen Sizer kept us informed of what was ...
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Nov 01,2016
Nov 01,2016
2
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We used the services of Smart Homes to sell our house and also bought our new home through them as well. Throughout the process they were professional and friendly and did everything they promised they would at our initial meeting with Jamie Smart.
Our home ...
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Comment on agent fees
Fair
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Oct 28,2016
Oct 28,2016
2
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I used smart homes because a family member was very happy with them and so glad I did. They are very professional and friendly always keep you updated they sold my house in six days. They surgessted a solicitor to me and they have been ...
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Comment on agent fees
Very good
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Oct 26,2016
Oct 26,2016
2
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Jamie started the sale process and I was very impressed, he conducted himself in a very professional manner and most importantly, he delivered.
From start to finish I was also in regular contact with Josh and Emma. Excellent customer service and they constantly kept me ...
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Oct 24,2016
Oct 24,2016
2
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Josh did a good job of guiding me through the process of buying my new house. He helped the process enormously and quickly dealt with my questions and concerns....
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Comment on agent fees
I think the fees were about normal for the area.
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Oct 15,2016
Oct 15,2016
2
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I was looking to rent a house in Hall Green for my family and dealt mainly with Senka. She was professional and lovely to work with. Her communication was efficient and prompt and our questions were answered to our satisfaction. I am pleased that Smart ...
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Comment on agent fees
Rent was realistic for the market. Fees were as expected.
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Oct 13,2016
Oct 13,2016
1
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We dealt with Helen at Smart homes for the purchase of our new house. She was very helpful and professional and could always be counted on to come back to me with info or the answer to a question. Would highly recommend....
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Oct 11,2016
Oct 11,2016
1
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Thanks to everyone at Smart Homes not just Helen and Gemma. All round great customer service esp in the final days to push for completion. Very stressful time, but got there in the end with a little help from yourselves!!...
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Oct 10,2016
Oct 10,2016
1
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I have just bought a buy-to-let property through Smart Homes, and I am now using them to let the property too (I have also previously sold my own home through Smart Homes).
I can't praise Smart Homes highly enough - I have mainly dealt with ...
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Oct 10,2016
Oct 10,2016
1
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Had a fantastic service from Smart Homes, especially Helen in relation to selling our house. We moved from another estate agent who seemed to have no interest in selling our property. Jamie Smart was very helpful and gave some valuable tips which helped present our ...
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Oct 07,2016
Oct 07,2016
1
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Smart Homes were very professional and all the staff were most helpful, Helen in particular delivered excellent service, never had to wait long for a response to our phone calls.
Would certainly use again....
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Oct 07,2016
Oct 07,2016
1
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I want to thank Gemma and the team at smart homes for a very prompt service from valuation to sale. I was kept in the loop at every stage. A weekly update call is very much appreciated. I would strongly recommend smart homes for every ...
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Comment on agent fees
Agent's fees were easy to understand and fair.
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Sep 21,2016
Sep 21,2016
0
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I have used Smart Homes to buy & sell numerous properties and the team have always acted in the most professional & efficient manor...
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Comment on agent fees
Most competitive
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Sep 19,2016
Sep 19,2016
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Smarthomes recently sold my property in Shirley.
I dealt with a few of the team who delivered an excellent service to me.
They were informative and professional at all times especially Josh. I would recommend Smarthomes to anybody thinking of selling....
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Sep 15,2016
Sep 15,2016
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Our house sold within the week of being on the market. Gemma and Emma have both been extremely helpful and professional throughout the sale of our property. I didn't find I had to chase them as following the sale Gemma gave regular updates and was ...
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Comment on agent fees
Average for agents in that area
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Sep 15,2016
Sep 15,2016
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Our house sold within days of going on the market with the efficient and professional service provided by Smart Homes, Shirley. The initial contact was with Josh who couldn't have been more helpful, not only with the sale specifics but also the thorough explanation of ...
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Comment on agent fees
Very fair and competitive.
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Sep 14,2016
Sep 14,2016
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From first viewing of property right to completion of the purchase, I found Smart Homes staff polite and helpful in all aspects of dealing with the purchase. Would recommend Smart Homes for handling sale and purchase of a property in B90 area....
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Sep 13,2016
Sep 13,2016
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Very good service from Senka , she was very helpful to get the property ready and has always been in contact with us.
I would recommend Senka and this agency....
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Sep 12,2016
Sep 12,2016
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Fast efficient service and honest view .really personal too .the valuation was realistic and market valuation was backed with clear facts.bery professional in their approach and transparent....
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Comment on agent fees
Fair and clear
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Sep 02,2016
Sep 02,2016
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I have used Smart Homes a number of times to source and reference new tenants. Every time they have found a tenant within days and all the tenants have been high quality.
On top of that the whole team are superb at customer service. They ...
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Comment on agent fees
Competitive
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Aug 31,2016
Aug 31,2016
0
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In my opinion, you could not get a better estate agent than Smart Homes. We had the worst luck in our search for the perfect home, loosing 5 houses in the space of 3 months. They were constantly keeping us updated, looking for properties for us and ...
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Comment on agent fees
Very reasonable. No quibbles.
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Helen
(643)
Jamie Smart
(140)
Joshua
(94)
Gin
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Gemma
(57)
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(19)
Tom
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Robert
(5)
Rory
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 1:46 PM 13/09/2023 by allAgents
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Best Estate Agent in Solihull 
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