97% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ...
show more
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Latest Reviews
Featured Review
a
reviewed by 'Mohammed'
25th Nov 2024
reviewed by 'Sally L'
17th Nov 2024
reviewed by 'Shuhaib'
15th Nov 2024
reviewed by 'Jamie H'
14th Nov 2024
reviewed by 'Marianna'
Opening Hours
Address
Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £26,000 | £26,995,000 |
| Lettings | 100% | 99% | £450 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 54 | 0 | 28 | 1 | 675 | 12 | 329 | 10 | 32 | 4 |
Areas covered
- B90
- Shirley
- B14
- B28
- B13
- B91
- B47
- B92
- B93
- B94
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jan 22,2024
Jan 22,2024
0
people found
this helpful
this helpful
Brilliant service by smart homes. Managed everything well from start to end. I'm very glad to have them as my agents....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 19,2024
Jan 19,2024
0
people found
this helpful
this helpful
We were looked after from day one. Our house sold within a week & they found us the perfect bungalow which we had bee looking for, for so long. The service was faultless & staff lovely. There are so many Smart Hones sale boards in our area & 90% ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 17,2024
Jan 17,2024
0
people found
this helpful
this helpful
We recently sold our home through Smart Homes and cannot recommend them enough. They are friendly but always professional and made the stressful process easier by keeping us updated at all times....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 15,2024
Jan 15,2024
0
people found
this helpful
this helpful
Excellent service through what turned out to be a long sales process, which was not of their making ....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 12,2024
Jan 12,2024
0
people found
this helpful
this helpful
Very professional and caring throughout the whole process. They marketed my property with excellent judgement ....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 22,2023
Dec 22,2023
0
people found
this helpful
this helpful
I have just completed on selling a flat and must say that Smart Homes have been fabulous. Really can't praise Gin enough for the service she provided. She is a real asset to the company and has made a very stressful time run very smoothly. ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 13,2023
Dec 13,2023
0
people found
this helpful
this helpful
Smart Homes were extremely professional and helped ensure there was effective communication between ourselves and the seller. Whenever we had any questions, Sue and Gemma were always quick to answer and helped make the buying process smoother. When viewing the property, the team were friendly, ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 12,2023
Dec 12,2023
0
people found
this helpful
this helpful
Excellent property agent. I can't thank them enough, particularly Helen Cole who is a true miracle maker. Several times the sale of my property was about to fall through but Helen's excellent interpersonal and negotiation skills, perseverance, and brilliant professionalism prevented it from happening. She ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 11,2023
Dec 11,2023
0
people found
this helpful
this helpful
Cannot fault the service, Helen has given great communication, got back to me when she said she would, did everything she said she would without being chased, very satisfied....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 08,2023
Dec 08,2023
0
people found
this helpful
this helpful
Helen and the team have done us a *****star service again , from start to finish . Would highly recommend to any one looking to buy or sell and wanting a 1st class service
Dawn Willis...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 22,2023
Nov 22,2023
0
people found
this helpful
this helpful
Our experience of working with the whole team at Smart Homes was fantastic. In fact they were the first Estate Agents in about a year of house hunting who we felt were not only knowledgable, but passionate too. The house we purchased relied on the ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 16,2023
Nov 16,2023
0
people found
this helpful
this helpful
Helen is perfect at her job. She is very responsive, Stepped in when needed and requested, and was always on hand when things got a bit rocky. Couldn't have gone through the stress without her calming presence on the phone. Always there for us, and ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 30,2023
Oct 30,2023
0
people found
this helpful
this helpful
Helen Cole was fantastic really helpful & made the whole experience run a lot more smoothly. Would highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 28,2023
Oct 28,2023
0
people found
this helpful
this helpful
Very efficient,professional and friendly staff and service throughout our sale and purchase. Having obtained valuations from 3 agents we are so pleased we elected to sell our property with SmartHomes. The initial valuation of the property was conducted in a way in which we felt ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 27,2023
Oct 27,2023
0
people found
this helpful
this helpful
A very special thank you to Gin at SMART homes for all of the help and support provided in progressing our sale. We found SMART homes to be very professional, acting upon concerns and problem solving in a quick and timely manner. In addition, the ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 26,2023
Oct 26,2023
0
people found
this helpful
this helpful
Smart homes were fantastic from start to our very long finish (not smart homes fault) Debbie was always there to answer any questions we had and to chase people to keep thing moving. We would 100% recommend them to friends and family...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 13,2023
Oct 13,2023
0
people found
this helpful
this helpful
We contacted Smarthomes to sell my sister's property. From start to finish all the staff were extremely professional, helpful and friendly and could not have done more. We would highly recommend Smarthomes to all....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 11,2023
Oct 11,2023
0
people found
this helpful
this helpful
Excellent would recommend to anybody selling service second to big thank you to Mellissa 👍🏻...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 30,2023
Aug 30,2023
0
people found
this helpful
this helpful
We have had a great experience from start to finish from Smart Homes.
From pricing our house for the market, keeping us informed about showings and offers, then seeking out the perfect property for us, we can't fault Smart Homes. Once sale and purchase agreed, ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 29,2023
Aug 29,2023
0
people found
this helpful
this helpful
Friendly and informative estate agent always happy to help, returns any missed calls and kept me up to date throughout the whole buying process...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 27,2023
Aug 27,2023
0
people found
this helpful
this helpful
I have recently used Smart Homes to sell my Mother’s property. The overall experience has been just great, from Jamie’s initial advice at the valuation stage to the support and feedback provided from the whole team during the viewing stage, it has been ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 26,2023
Aug 26,2023
0
people found
this helpful
this helpful
Not often I give a 5 star.
I'm even sick of fake amazon 5 stars for products. So this is a refreshing truth.
Debbie has been wonderful all the way from start to finish.
Helpful patient friendly warm & professional.
Someone that makes it a joy to deal ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 25,2023
Aug 25,2023
0
people found
this helpful
this helpful
Excellent service from valuation to completion
Kept informed throughout the whole process and nothing was too much trouble. Cannot recommend highly enough, just amazing...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 13,2023
Aug 13,2023
0
people found
this helpful
this helpful
Excellent, professional service from our initial meeting with Jamie Smart. Smart Homes kept us well informed every step of the way and each viewing was followed up with an email so we knew exactly what was going on. We would not hesitate to recommend this ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2023
Aug 12,2023
0
people found
this helpful
this helpful
Recently bought and sold using smart. From the day Josh came out to value our home to the day we accepted our offer (with the help of David) and finally when we moved in they were helpful friendly knowledgeable and nothing was ever too much ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09,2023
Aug 09,2023
0
people found
this helpful
this helpful
Excellent experience
The whole service from start to finish was great they sold my property within 2 weeks and the whole process took 12 weeks to go through with a chain of 5 people in as Debbie in sales progression was so thorough, constantly chasing the chain to ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 02,2023
Aug 02,2023
0
people found
this helpful
this helpful
Fantastic service from start to finish! Thank you. Highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 24,2023
Jul 24,2023
0
people found
this helpful
this helpful
The whole team from start to finish were fantastic. From the offset and offer process Tom was extremely helpful, communicative and made the process so easy. Throughout my entire sales process and experience, Helen was incredibly supportive, friendly and covered every corner with professionalism. I ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 18,2023
Jul 18,2023
0
people found
this helpful
this helpful
We have just finalised the sale of our property with the shirley branch. The service from start to finish has been excellent, especially Debbie. Debbie has been the driving force in progressing the sale and has kept us up to date with regular contact. We ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 11,2023
Jul 11,2023
0
people found
this helpful
this helpful
I used Smart Homes to sell my property - my experience was brilliant from start to finish. Helen in particular was friendly, professional and helpful which made the completion process stress free....
read full review
read full review
Was this helpful?
Yes
Yes
Helen
(643)
Jamie Smart
(140)
Joshua
(94)
Gin
(91)
Gemma
(57)
Debbie
(57)
Simon
(37)
Sue
(19)
Tom
(10)
Robert
(5)
Rory
Melissa
(5)
Jersey
Laura
(1)
Warren
maddi
phillip
Jeremy
John
Denise
Beena
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 1:46 PM 13/09/2023 by allAgents
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Best Estate Agent in Solihull 
Best Estate Agent in Midlands 
