Shirley Solihull, Solihull, B90
5/5, 1145 reviews
98% recommended
97% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ... show more Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.

Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.

All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.

Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Smart Homes - Visit Our Website

Opening Hours
Address

Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 99% £26,000 £26,995,000
Lettings 100% 99% £450 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 0 28 1 675 12 329 10 32 4
Areas covered
  • B90
  • Shirley
  • B14
  • B28
  • B13
  • B91
  • B47
  • B92
  • B93
  • B94
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA NALS TPOS Sales TPOS Lettings DPS TDS SAGEagent
Latest Properties

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“Sale of mums house...”

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May 31,2024
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Debbie
Helen
By: 'S'
May 31,2024
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Smart Homes Team are truly amazing. So glad that we chose to sell my mum’s house with them. Throughout the selling process everyone at Smart Homes were very helpful and professional. Debbie was especially supportive and communication was excellent. Excellent service and would highly ...
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“Customer service done right!...”

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May 30,2024
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Helen
By: 'Jonathan'
May 30,2024
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Fantastic service from Helen at Smart Homes Shirley from start to finish. During what was a complicated sale, I was kept informed constantly and Helen managed the process superbly - at all points communicating with every stakeholder ensuring the timely progression of outstanding items. Customer ...
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“Great Experience!...”

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May 24,2024
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Helen
By: 'Nikhita'
May 24,2024
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We have ben purchasing our new home through Smart Homes and our purchase was managed by Helen. Helen has been fantastic - she has kept us up to date at every stage, has been helpful and really pleasant to work with! Her communication has really ...
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“Excellent service and communication throughou......”

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May 23,2024
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Helen
By: 'Keirsten Vaughan-Harris'
May 23,2024
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Excellent service and communication throughout the sales process. Would highly recommend to anyone buying/selling/renting property....
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“This is the second time we have used Smart Ho......”

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May 20,2024
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Helen
Simon
By: 'Lynnette Somers'
May 20,2024
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This is the second time we have used Smart Homes to sell our house and we have been even more impressed this time. They sold our house within 3 weeks and kept us updated throughout the process....
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“House sale...”

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May 19,2024
Minithumbup
Helen
Robert
By: 'Do not want name to show on review'
May 19,2024
0 people found
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A very professional team of people. David and Rob were really helpful in selling the house and Helen provided an excellent service in seeing the process through to completion.Always cheerful and a great help!...
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“I recently purchased my home via smart homes.......”

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May 11,2024
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Helen
By: 'Ahmad'
May 11,2024
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I recently purchased my home via smart homes. I managed to complete in 6 weeks thanks to the excellent support and service from Helen and the team....
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“Excellent Estate Agents...”

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May 10,2024
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Helen
Simon
By: 'Pauline'
May 10,2024
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From the beginning of the process of selling our property, when Simon came to value it and advising the best way to market it, until completion our experience with Smart Homes has been excellent. We particularly would like to commend, recommend and thank Helen Cole ...
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“Helen was absolutely fantastic, she was so he......”

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May 09,2024
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Helen
By: 'Aisha'
May 09,2024
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Helen was absolutely fantastic, she was so helpful throughout the sale....
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“Highly Recommended...”

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May 03,2024
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Debbie
Helen
By: 'Michael'
May 03,2024
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Smart Homes provided an outstanding service from the beginning, providing a valuation, right through to the end, with completion. I was kept informed throughout the process and I would single out Debbie Guest, the agent dealing with my sale, for particular praise. Do not be ...
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“Very professional service. Kept me updated an......”

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Apr 30,2024
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Helen
Gin
By: 'Buyer'
Apr 30,2024
0 people found
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Very professional service. Kept me updated and well informed during the process....
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“What can we say about Helen except Wow!We w......”

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Apr 22,2024
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Helen
By: 'Helen & Gary Tierney'
Apr 22,2024
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What can we say about Helen except Wow! We was pointed in the direction of Smart homes & we haven’t been let down. Helen didn’t only show empathy for the reason behind our sale but invested in how all of our family were coping ...
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“Exceptional service throughout...”

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Apr 10,2024
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Helen
By: 'Georgina'
Apr 10,2024
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Our Second house sale with Smart Homes exceptional service throughout, special thanks to Helen who goes above and beyond every time! Wouldn’t ever use any other agents these guys are hands down the best in the game!...
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“Exceptional service throughout...”

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Apr 10,2024
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Helen
By: 'Georgina'
Apr 10,2024
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Our Second house sale with Smart Homes exceptional service throughout, special thanks to Helen who goes above and beyond every time! Wouldn’t ever use any other agents these guys are hands down the best in the game!...
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“Exceptional service from a quality Team and Company...”

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Apr 04,2024
Minithumbdown
Debbie
Simon
By: 'Paul Mclarnon'
Apr 04,2024
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The Team at Smart Homes have provided myself acting as Executor for family estate with an exceptional service and their communication , both speed ,accuracy of advice and value for money are second to none . I would highly recommend Smart Homes, professional , vastly experienced team , proactive ...
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“From quotation and managing potential buyers,......”

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Mar 30,2024
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Gin
Helen
By: 'Tom'
Mar 30,2024
0 people found
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From quotation and managing potential buyers, Smart Homes were on the case. After an offer was agreed, Gin Kaur managed the buyer and solicitors very well to conclusion. A willingness to go beyond the expectation was a welcome contribution to the successful completion of the ...
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“Highly recommend...”

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Mar 28,2024
Minithumbup
Helen
By: 'Kathryn'
Mar 28,2024
0 people found
this helpful
We had a great experience with Smart Homes. Initial discussion & valuation was good, cost was less than other agents and included EPC which some charge extra for. All very clear and transparent. Photos and video were excellent & were done quickly. Viewings were arranged and conducted ...
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“We sold our property and our parents property......”

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Mar 25,2024
Minithumbup
Helen
By: 'Sue'
Mar 25,2024
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We sold our property and our parents property at the same time through Smart Homes. It was a positive experience from start to end, from the sales team all the way through to Helen. We cannot speak highly enough of the communication we received, with ...
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“House purchase...”

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Mar 25,2024
Minithumbup
Helen
By: 'Joanna'
Mar 25,2024
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House purchase Helen in the sales progression team was a great help. She kept me updated every week and chased solicitors on both sides to keep things moving forwards. It made such a difference having someone who understands the process and communicates well....
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“Excellent staff providing quality customer service...”

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Mar 12,2024
Minithumbup
Helen
Joshua
By: 'Alan'
Mar 12,2024
0 people found
this helpful
The whole team from Smart Homes have been professional throughout the sale of our property and in supporting us in our search for a new home. Communication has been on a regular basis to keep us updated. Any queries have been addressed promptly and continual ...
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“The second time I have used Smart Homes Shirl......”

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Mar 05,2024
Minithumbup
Debbie
Jamie Smart
By: 'Gary Brookes'
Mar 05,2024
0 people found
this helpful
The second time I have used Smart Homes Shirley, and I really would not use anybody else, From the first viewing right through to completion communication is first class, Everyone I have dealt with are professional, punctual and make you feel that you have their ...
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“Very responsive and supportive....”

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Mar 04,2024
Minithumbup
Helen
Joshua
By: 'Emily'
Mar 04,2024
0 people found
this helpful
Very responsive and supportive. The entire team was very friendly and quick to answer any query or deal with any challenge. I could not fault the service I received throughout the whole process....
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“Great Service...”

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Mar 04,2024
Minithumbup
Helen
By: 'Ahmed'
Mar 04,2024
0 people found
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Helen was very cooperative, friendly and professional. Very approachable and continuously giving updates. Highly recommended!...
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“I have had such a positive experience with th......”

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Feb 26,2024
Minithumbup
Debbie
Helen
By: 'Rachel Hope'
Feb 26,2024
0 people found
this helpful
I have had such a positive experience with the Shirley Smart Homes team. In particular Debbie Guest who was acting for the vendor for the house I have purchased kept me updated and helped when I had questions. Professional at all times and responded quickly ...
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“Excellent level of service throughout....”

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Feb 26,2024
Minithumbup
Gemma
Helen
By: 'M'
Feb 26,2024
0 people found
this helpful
Excellent level of service throughout the whole process. Great communications keeping me up to date every week. From beginning to end everything was dealt with in a courteous and highly efficient manner. I would definitely recommend this agent....
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“First time buyer...”

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Feb 24,2024
Minithumbup
Helen
By: 'Farah'
Feb 24,2024
0 people found
this helpful
Helen at Smart homes has been an absolute amazing agent through out the purchase of our new home. Helen would regularly check in, keep us updated, reassure us at different stages of the process as a first time buyer and answer any questions we had ...
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“i am very happy with thier services, they wer......”

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Feb 13,2024
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Helen
By: 'Razia'
Feb 13,2024
0 people found
this helpful
i am very happy with thier services, they were all helpful and i did not have to wait a long time when phoning them....
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“Absolutely spot on from the get go. Highly r......”

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Feb 12,2024
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Helen
Jamie Smart
By: 'jane'
Feb 12,2024
0 people found
this helpful
Absolutely spot on from the get go. Highly recommended, from start to finish. My house sold in the first block booking, no messing around, the agents were so professional and gave good feedback. Great communication from the team especially Helen in sales progression who saw ...
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“Excellent Service...”

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Feb 05,2024
Minithumbup
Gemma
Debbie
By: 'Brian'
Feb 05,2024
0 people found
this helpful
Very professional and fully committed team approach to selling your property. Phone calls and emails were promptly answered. We would have no hesitation in recommending Smart Homes....
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“I would like firstly, to say a big thanks to ......”

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Jan 25,2024
Minithumbup
Dawn
Trish
By: 'Trica Smart Homes'
Jan 25,2024
0 people found
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I would like firstly, to say a big thanks to Dawn for selling my property. which enabled me to purchase my new home, she updated me on all veiwings , every step of the way and sold it very quickly. Secondly, Trica who was amazing , nothing ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 1:46 PM 13/09/2023 by allAgents

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Branch - Shirley Solihull, Solihull, B90