97% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ...
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Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Latest Reviews
Featured Review
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reviewed by 'Mohammed'
17th Nov 2024
reviewed by 'Shuhaib'
15th Nov 2024
reviewed by 'Jamie H'
14th Nov 2024
reviewed by 'Marianna'
Opening Hours
Address
Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £26,000 | £26,995,000 |
| Lettings | 100% | 99% | £450 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 54 | 0 | 28 | 1 | 674 | 12 | 329 | 10 | 32 | 4 |
Areas covered
- B90
- Shirley
- B14
- B28
- B13
- B91
- B47
- B92
- B93
- B94
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Feb 03,2021
Feb 03,2021
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A really nice team of people, who managed to remain enthusiastic despite the problems we gave them to deal with ! Everyone that we dealt with was friendly and helpful....
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Feb 02,2021
Feb 02,2021
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We would highly recommend for service from Smarthomes, they are very professional , friendly and efficient help us a lots to confirm the purchase.
Especially thank you to Tom Smart, we would not have done it without his help. He is a great and professional agent....
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Feb 01,2021
Feb 01,2021
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We were very happy with Helen Cole's service with regards to the progression of our house purchase. She called me regularly, updating me and obtaining updates from us for the seller to ensure everything went smoothly.
Moving home is stressful at the best of times, ...
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Jan 30,2021
Jan 30,2021
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Right from the valuation through to completion SmartHomes were extremely professional, efficient and kept me in the loop regularly. I would have no hesitation in recommending SmartHomes....
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Jan 22,2021
Jan 22,2021
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We would like to say a big Thank you for the excellent service we received regarding our house sale and purchase.
All of the team from start to finish were very helpful and professional, any concerns or worries we had were quickly resolved.
A very ...
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Jan 21,2021
Jan 21,2021
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We decided to use Smart Homes Shirley to sell our home, and that was the best decision! They say that moving house is the most stressful thing to do, but with Smart Homes and Debbie Guest in particular this was not the case.
The team ...
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Jan 16,2021
Jan 16,2021
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The team at Smart Homes have been so brilliant during my move. Laurentia in the Sales Progression team kept me updated on a regular basis, she was fully up to speed with what was happening throughout the rest of the chain, and when there were ...
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Jan 12,2021
Jan 12,2021
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100% recommend Smart Homes. Cannot praise them highly enough. The whole process of selling and purchasing was made so much easier by the efficiency, professionalism and excellent customer service from the whole team, in particular Gemma who was fantastic throughout in every way. Her constant communication ...
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Jan 07,2021
Jan 07,2021
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We have used this company twice now, the first time for a purchase and currently completing on a sale of a property. The entire team from start to finish have been exceptional and a massive thank you to to Helen in Sales Progression, as she ...
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Jan 04,2021
Jan 04,2021
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Outstanding support and service, especially through an extremely difficult time.
Extremely helpful and very easy to get on with.
Managed the viewings and sale on our behalf and always kept us in the loop.
Definitely would recommend and use again in the future....
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Jan 01,2021
Jan 01,2021
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We sold our house in 2018 and were on the market during lockdown. Once sold we were introduced to the sales progression team and specifically Helen who I can only describe as a consummate professional. She was punctual, knowledgeable, enthusiastic and a calming influence throughout. Communication ...
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Dec 29,2020
Dec 29,2020
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We received truly excellent service and support .While everyone we had contact with were great , particular and special mention / praise needs to given to Helen Cole who was absolutely brilliant ,kept us fully up to date and provided great support throughout the process .Helen is ...
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Dec 23,2020
Dec 23,2020
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I have no hesitation in recommending smarthomes. They managed the sale of my house brilliantly during Lockdown. They were all brilliant but I am particularly indebted to Helen who kept me so well informed. A friendly and competent team....
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Dec 22,2020
Dec 22,2020
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Gemma in the sales progression team has been absolutely amazing, she kept me up to date throughout the process, she is a great communicator, so professional dealing with both purchaser and Solicitors alike.
She was really fantastic updates were every week without fail, you were ...
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Dec 22,2020
Dec 22,2020
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Throughout the process of my property sale, start to finish, Debbie was very supportive, professional and worked as hard as possible to communicate all steps of the way to ensure a successful sale within a reasonable timescale. Couldn't recommend more for future sellers in the ...
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Dec 21,2020
Dec 21,2020
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As first time buyers, we found Smart Homes really friendly and helpful throughout the process. They are organised and always answered our questions promptly. Special mention to Louise Lane who was great in showing us around a number of properties and been our key contact....
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Dec 20,2020
Dec 20,2020
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Debbie in the sales progression team has been absolutely amazing, kept us up to date throughout the process, great communication and just generally very respectful and professional when communicating with both sides.
Amy in the property management team is also FANTASTIC, very helpful, considerate and ...
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Dec 18,2020
Dec 18,2020
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Brilliant and personal service provided, especially Debbie very pleased with the way she managed this purchase for me, highly recommended...
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Dec 14,2020
Dec 14,2020
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I've used Smart Homes recently to sell my house. I found each stage of process, from the initial valuation through to marketing, viewings and the sale extremely professional and have been kept up to date by the team throughout. It's clear why they are the ...
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Dec 11,2020
Dec 11,2020
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Absolutely fabulous service from the first meeting with Jamie Smart, right through to completion. Staff are very professional, courteous and super efficient. Extra stars go to Gin Kaur from the Sales progression team who worked tirelessly following our sale right through to our completion, she ...
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Dec 10,2020
Dec 10,2020
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It was an absolute pleasure dealing with Helen - she was kind, professional and helpful. She always kept us up to date and was genuinely pleased when we finally exchanged and completed.
Her enthusiasm and positivity made the house buying journey that bit easier!...
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Dec 10,2020
Dec 10,2020
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We have used this company twice now, the first time for a purchase and currently completing on a sale of a property. The entire team from start to finish have been exceptional and a massive thank you to to Helen in Sales Progression, as she ...
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Dec 10,2020
Dec 10,2020
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Used to sell my main residence. Fantastic service and professional as always! Prompt response and clear communication. Highly recommend this agent!...
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Dec 09,2020
Dec 09,2020
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Sold my property through Smart Homes and what a great service. They provided weekly updates and consultation, and were always on top of viewings and feedback. Once sold, my go to person was DEBBIE. I've capitalised the name because she was brilliant and I can't ...
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Dec 08,2020
Dec 08,2020
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The support we received throughout this process was superb. We could not recommend Smart homes enough. Laurentia always kept us up to date and went above and beyond for us....
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Dec 07,2020
Dec 07,2020
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Had a hard time getting our first house, with banks changing mortgage offers and things. Gemma and the team supported us through all this, and we didn't lose the family home we dreamed of as a result. Couldn't be happier with their service, and has ...
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Dec 04,2020
Dec 04,2020
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We would highly recommend Smart Homes estate agents. They have handled the sale of our property very well and have been efficient and professional throughout the process. We have particularly appreciated the quality of their communications and their provision of feedback after each viewing, as ...
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Dec 04,2020
Dec 04,2020
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Gemma was absolutely fantastic. Nothing was too much trouble. Highly recommend. Bought off them last time and they were great, sold this time and just as reliable...
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Dec 03,2020
Dec 03,2020
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We would highly recommend Smart Homes estate agents. They have been brilliant from the valuation to the sale of our property. The photos and video were exceptional. All staff we have been in contact with have not only been very professional but also extremely friendly. ...
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Dec 01,2020
Dec 01,2020
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Fantastic communication
Fantastic service
Helen was our rock, worked above and beyond our expectations.
Would recommend to friends and family as the whole process went without a glitch...
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Helen
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Jamie Smart
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Gemma
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Tom
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Robert
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 1:46 PM 13/09/2023 by allAgents
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
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