97% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ...
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Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Latest Reviews
Featured Review
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reviewed by 'Mohammed'
17th Nov 2024
reviewed by 'Shuhaib'
15th Nov 2024
reviewed by 'Jamie H'
14th Nov 2024
reviewed by 'Marianna'
Opening Hours
Address
Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £26,000 | £26,995,000 |
| Lettings | 100% | 99% | £450 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 54 | 0 | 28 | 1 | 674 | 12 | 329 | 10 | 32 | 4 |
Areas covered
- B90
- Shirley
- B14
- B28
- B13
- B91
- B47
- B92
- B93
- B94
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Apr 07,2021
Apr 07,2021
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I bought my property through Smart Homes recently and found them professional, responsive and easy to deal with. Staff were proactive and helpful and very responsive to any questions I raised. Helen Cole handled the purchase in a friendly and professional manner. I would recommend ...
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Apr 06,2021
Apr 06,2021
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Many thanks for a straight forward purchase in these corona chaos times. I have just completed on a house purchase from Smart Homes.
The time it took was very efficient. All of the team were very friendly and helpful. In particular i would like to ...
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Mar 31,2021
Mar 31,2021
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Excellent service throughout, from initial valuation visit to after sales service and completion. Property sold for 99% of listed price, which was higher than other agents suggested the property should be listed at....
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Mar 30,2021
Mar 30,2021
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Never needed to chase up on progress as we were contacted at least once a week with updates. They handled all viewings for us and gave sound advice on valuation.
Helen Cole who looked after the sale for us acted in our best interests at ...
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Mar 27,2021
Mar 27,2021
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The whole team have provided us with a a professional, friendly and speedy service. Right from the valuation visit, through preparation and posting of the marketing material; the ability to get the right viewers interested and viewings arranged to be convenient tor us; and feedback ...
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Mar 26,2021
Mar 26,2021
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Good service levels.
Sales progresion push as required.
Gemma was excellent.
All round top agent.
Wouldn't hesitate to recommend.
Best agent in the West Midlands....
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Mar 26,2021
Mar 26,2021
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Myself and my husband sold our property with Smart Homes.
Debbie Guest was overseeing our progression after we agreed an offer. She was so supportive and understanding of our situation. She was always available, preempting next steps and chasing things relentlessly right up until the ...
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Mar 21,2021
Mar 21,2021
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Excellent service from start to finish, especially from Gemma Sproston in the Sales Progression team.
I would highly recommend Smart Homes....
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Mar 16,2021
Mar 16,2021
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Used Smart Homes many times over the years for myself and also family members, and always been so amazed with their service....this time Helen dealt with two properties we had to sell pretty quick and she amazed us! Even during the most difficult times ...
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Mar 16,2021
Mar 16,2021
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It’s a difficult thing selling a house but the support and great advice I have received from Louise Lane has made it a lot easier she gave me the exact advice I needed for a sale and been a support all the way through ...
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Mar 12,2021
Mar 12,2021
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Overall a good experience. Due to covid we ended up showing round our purchasers ourselves for both their visits but a highlight was the after sales service provided by Gemma....
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Mar 09,2021
Mar 09,2021
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FANTASTIC SERVICE!
I simply cannot praise Smart Homes highly enough for their efficiency, friendliness, professionalism and general excellent customer service during the sale of my Mum's home. We knew from Jamie's and Louise's first visits we had made the right choice of agents.
Gemma Sproston ...
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Mar 09,2021
Mar 09,2021
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Absolutely brilliant after sales support - I haven't directly instructed Smart homes, they were actually instructed by the seller of the house I bought. Irrespective, Debbie Guest was absolutely superb and often worked all hours to get the job done. Thank you Debbie, you did ...
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Mar 09,2021
Mar 09,2021
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Brilliant service, we were updated frequently, our property achieved 2 over asking price offers in the first week after a year on and off the market with another internet based agency. Would recommend!...
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Mar 02,2021
Mar 02,2021
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Our experience of dealing with Smart Homes as a buyer was entirely positive - Gemma was helpful, proactive and assisted considerably in successfully completing the transaction in what was a lengthy and complicated chain.
We would certainly recommend them without hesitation....
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Feb 25,2021
Feb 25,2021
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Excellent service from start to finish. All staff were caring and took the time to listen to all our needs. A special 'thank you' to Helen who was fantastic dealing with our case and guided us carefully throughout....
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Feb 23,2021
Feb 23,2021
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We purchased and sold our property through Smart homes. The service was outstanding on both sides.
The initial sale instruction of our home was handled by Josh Field, who made the process very easy to understand thanks to his great knowledge and experience. This proved ...
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Feb 22,2021
Feb 22,2021
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Although Josh and his team were unable to sell my property for me they did all they could and were very helpful. great people to deal with and would definitely consider using them again....
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Feb 19,2021
Feb 19,2021
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I had a great experience dealing with Smart Homes. We were selling my departed mums house and they made the whole experience as easy and stress free as is possible - considering we were selling the family home.
Debbie managed the sales progression process all ...
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Feb 19,2021
Feb 19,2021
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My wife and I are about to complete on the purchase of a probate sale property. The member of the sales progression team at Smart Homes I dealt with over the phone and via email was polite, professional, and proactive at all times, demonstrating patient ...
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Feb 17,2021
Feb 17,2021
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Throughout the whole process, Debbie was excellent. We had a number of issues and hurdles along the way but throughout Debbie was always exceptionally active in ensuring things were completed and we were informed and she was always there to offer us support. Debbie went ...
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Feb 16,2021
Feb 16,2021
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This is the 3rd time I’ve bought a house with smart homes and it’s been a pleasure every time. From the beginning Emma was very helpful and was ready to help in any way she could at all times. Can’t forget to ...
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Feb 16,2021
Feb 16,2021
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Our sale was handled by Debbie Guest. What an amazing person. So professional, excellent communication skills, tenacity and a real asset to smart homes. Thank you...
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Feb 15,2021
Feb 15,2021
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Sold my property within 6 weeks. Very professional service especially as the sale happened during the pandemic. I also purchased my new home via Smart Homes and the whole after sales process was dealt with very efficiently by Helen. Always cheerful, always positive, and was genuinely ...
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Feb 15,2021
Feb 15,2021
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Fantastic service from Debbie in the sales progression team ,
She really went above and beyond for us ,
Added a real personal touch , even working in her own time to get the sale completed
Couldn’t have got through it without Debbie’s help
Thank you ...
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Feb 12,2021
Feb 12,2021
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Gemma looked after the sale of my property. She kept me updated on progress all the way through and was extremely helpful. Would highly recommend Smart Homes....
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Feb 11,2021
Feb 11,2021
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Smart homes were the estate agent for the couple we purchased our house from. Their service was excellent. They went above and beyond what i would have expected and they undertook work for more than just their client in order to get the sale through ...
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Feb 10,2021
Feb 10,2021
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I would definitely recommend to choose Smart.
The team showed excellent professional and caring approach from beginning to end in the process of selling my home, with good communication at all times.
After the initial viewings, a sale progression team member was allocated to make ...
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Feb 10,2021
Feb 10,2021
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We recently used Smart Homes to sell our house. From initial valuation to marketing, viewings and sale everything was handled extremely professionally. We have been kept up to date by the team throughout with a special mention of Helen who has been amazing! Outstanding service ...
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Feb 09,2021
Feb 09,2021
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Smart Homes took over the sale of our property after a bad experience with another agent. The team kept us well informed and completed all viewings with care and honesty. Louise Lane completed the on boarding process and took the improved photographs of our property. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 1:46 PM 13/09/2023 by allAgents
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Best Estate Agent in Solihull 
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