97% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ...
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Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.
All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.
Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Latest Reviews
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reviewed by 'Mohammed'
17th Nov 2024
reviewed by 'Shuhaib'
15th Nov 2024
reviewed by 'Jamie H'
14th Nov 2024
reviewed by 'Marianna'
Opening Hours
Address
Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 99% | £26,000 | £26,995,000 |
| Lettings | 100% | 99% | £450 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 54 | 0 | 28 | 1 | 674 | 12 | 329 | 10 | 32 | 4 |
Areas covered
- B90
- Shirley
- B14
- B28
- B13
- B91
- B47
- B92
- B93
- B94
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Jun 10,2021
Jun 10,2021
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First class service. Weekly call to update on progress. Always returned calls promptly. Staff, especially Helen, were very friendly and helpful. Would definitely use again....
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Jun 07,2021
Jun 07,2021
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So friendly and so helpful. I spoke to about 6 members of the team and all were very knowledgeable and happy to help....
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Jun 01,2021
Jun 01,2021
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Debbie at Smarts Homes went above and beyond helping us with a protracted and difficult purchase. She was always there at the end of the phone if needed and was very proactive, couldn't be happier with the service and would highly recommend...
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Jun 01,2021
Jun 01,2021
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Helen Cole always gives 110% and sorts out any problems we have, she has done this on many occasions and has made the process of buying and selling much less stressful...
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May 31,2021
May 31,2021
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5 stars isn't enough. From start to finish Debbie was so helpful and supportive to us, even during a ridiculously long chain! You're incredibly lucky to have such a good member on your team. Would highly recommend smart homes to everyone....
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May 27,2021
May 27,2021
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My wife and I recently purchased our home from SMART Homes and I have to say that the service we received from start to end was brilliant. We were continuously kept informed and up to date and they worked their hardest to meet the tight ...
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May 26,2021
May 26,2021
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Excellent service from start to end, from the first viewing we had at another property and then this viewing for our home with trevor was brilliant, and then the service from Helen throughout the entire process was excellent, i would highly recommend Smart homes to ...
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May 20,2021
May 20,2021
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I never thought I’d ever be writing a good review for an estate agent but Smart Homes really is something different to any others I’ve dealt with over the last 30+ years. Although not selling my own home, we have been very fortunate to ...
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May 15,2021
May 15,2021
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I have been very happy with the service given to me from start to finish. I was kept informed regarding the viewings and once the property had been sold the after sales service regarding phone calls and e-mails keeping me up date was excellent....
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May 06,2021
May 06,2021
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We've been really a happy with the sale of our property using Smart Homes, they sold our house at asking price before we even hit the market. They valued it and my decision was to go a bit over the valuation - they didn't quibble ...
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Apr 29,2021
Apr 29,2021
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Throughout my stressful and complicated sale transaction Helen Cole was extremely helpful, professional and efficient. Without her assistance I believe I would not have succeeded in bringing the transaction to a successful completion. I would highly recommend Helen and indeed all the staff at Smart ...
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Apr 29,2021
Apr 29,2021
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Recieved top class service from Helen Cole when buying our property from a Smart Homes vendor. There were plenty of challenges along the way with this purchase but Helen was brilliant throughout. She would keep me up to date with all conversations weekly demonstrating excellent ...
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Apr 29,2021
Apr 29,2021
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Helen was very helpful when purchasing our home, we would highly recommend using smart homes. Nothing was too much trouble...
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Apr 29,2021
Apr 29,2021
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Helen from the Sales progression team at Smart Homes have been really helpful during the whole conveyance process. She was able to liaise between the vendor, the buyer and both solicitors to facilitate the whole process. My conservative estimate is the conveyance process was shortened ...
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Apr 29,2021
Apr 29,2021
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I received help and support during my sale from aHelen and other members of the team. The whole process was challenging due to COVID and an illness I had forcing a sale cancellation but the team continued to do their best despite the challenges....
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Apr 29,2021
Apr 29,2021
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Helen was very professional and highly proactive throughout the whole journey. She chased across the chain to provide regular updates and she always returned calls/emails promptly. We would highly recommend Smart Homes based on our experience with them!...
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Apr 29,2021
Apr 29,2021
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Helen Cole has been fantastic throughout our first time buying a property. Her friendly personality has made this process a lot less stressful. All queries we had were answered quickly and we were updated on a regular basis so we felt little need to chase ...
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Apr 29,2021
Apr 29,2021
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Helen was brilliant throughout our buying experience. As first time buyers we were clueless to the process and Helen made us feel very at ease, kept us up to date consistently and was very helpful throughout....
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Apr 29,2021
Apr 29,2021
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I would recommend Smart Homes to everyone!
I am both a landlord with Smart Homes lettings department as well as recently securing an onward purchase through them. The team are by far the most knowledgeable and 'customer focused' then the other agents I have been ...
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Apr 29,2021
Apr 29,2021
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Good afternoon.
Smart Homes was recommended to us but also knowing the quick sale of properties in our area. We had the Director Jamie Smart value our property and he was spot on with the sale price. We had constant communication throughout with Louise Lane ...
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Apr 28,2021
Apr 28,2021
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Helen Cole has been fantastic throughout my journey,which has been a rollercoaster. Helen has provide constant support, phoned when she said she would and worked over to ensure we were kept updated . I can not say Thank You enough. I strongly recommend Helen and ...
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Apr 27,2021
Apr 27,2021
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The people who work at Smart Homes are something else. Always kind, cordial, helpful and seemingly always going out of their way to make the experience easier for you. They are not opposed to giving you honest advice and you can tell that being as ...
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Apr 27,2021
Apr 27,2021
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I would just like to say how impressed I have been with the service provided by Helen, she really has gone above and beyond for us, keeping us up to date and checking in with us and making sure we have been completely happy along ...
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Apr 27,2021
Apr 27,2021
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We bought and sold with Smart Homes again after doing the same thing 7 years ago. Once again service was well priced, expertly arranged and we were kept informed at all times. Gemma and crew are a great team. Would not hesitate to recommend them over ...
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Apr 24,2021
Apr 24,2021
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Have used Smart Homes three times now to sell three different properties. Every time there valuation has been spot on not the cheapest or too expensive. Each time Jamie Smart has valued the properties and explained the current market in that area ,this knowledge off ...
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Apr 23,2021
Apr 23,2021
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Excellent support and communications to make a normally very stressful process very smooth and simple. Thank you very much. I would recomend Smart Homes to everyone....
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Apr 23,2021
Apr 23,2021
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Gemma kept me completely up to date from the word go on my purchase, constantly chasing for updates from all parties involved...
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Apr 21,2021
Apr 21,2021
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I have no hesitation in recommending Smart Homes for the professional way they handled the sale and purchase of my property. In particular, I would like to mention Helen who continually kept me informed of developments....
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Apr 21,2021
Apr 21,2021
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Recently used Smart Homes who were the agents on both my sale and purchase. Extremely effective communication from Helen who regularly kept me up to date with weekly calls. Very friendly, would highly recommend....
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Apr 19,2021
Apr 19,2021
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Smart Homes were the agent selling the property I bought, and Debbie was great in pushing through a complicated chain and keeping everyone involved up to date with the transaction. Buying and selling property can be stressful, and can be made worse if lines of ...
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Jamie Smart
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Robert
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 1:46 PM 13/09/2023 by allAgents
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Best Estate Agent in Solihull 
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