98% sales valuation accuracy
95% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
In brief, we are NOT your average estate agent. You'll feel the difference the moment you walk into our offices, speak with us on the phone, or meet us in person. Our team are friendly, knowledgeable, and extremely hard-working. We combine the best in good old-fashioned customer service with the ...
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In brief, we are NOT your average estate agent. You'll feel the difference the moment you walk into our offices, speak with us on the phone, or meet us in person. Our team are friendly, knowledgeable, and extremely hard-working. We combine the best in good old-fashioned customer service with the newest and brightest in technology and web-based marketing. We offer free residential valuations, valuations for probate purposes, valuations for matrimonial purposes and free rental valuations.
Latest Reviews
7th Jan 2022
reviewed by 'I. Lupan'
26th Dec 2021
reviewed by 'Emma Louise Harriman-Smith'
30th Nov 2021
reviewed by 'Mr Singh'
5th Oct 2021
reviewed by 'Ben'
20th Sep 2021
reviewed by 'Laura Shepherd'
17th Sep 2021
reviewed by 'Comrie'
Opening Hours
Address
Shortland Horne Estate Agents
306 Walsgrave Road
Coventry
West Midlands
CV2 4BL
02476 442288
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 95% | £95,000 | £520,000 |
| Lettings | 100% | 99% | £725 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 0 | 62 | 0 | 30 | 2 | 1 | 1 |
Areas covered
- CV1
- East side of Coventry
- CV2
- CV3
- CV4
- CV5
- CV6
- CV7
- CV8
- CV9
- CV10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
Images & Videos
Sep 21,2017
Sep 21,2017
0
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Selling our property through the Walsgrave office working with Richard, Sue and the team made the whole process painfree. They were polite, courteous, professional and very accommodating with regards to any requests e.g. Removing shoes for viewings, blurring our faces in photos, arranging viewings ...
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Really professional, friendly service provided by the whole team. Felt really comfortable selling my property through Shortland Horne. Richard, Sue and the team were always on hand to answer and questions, chase progress, keep me informed of any changes etc. Really pleased with the service we received
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Jul 28,2017
Jul 28,2017
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Great service from start to finish, I would highly recommend. Informative, positive and good value. Richard and Lauren were both great can't thank them enough...
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Good
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Jun 13,2017
Jun 13,2017
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We would very highly recommend Shortland Horne (Walsgrave Road branch). Our property was valued at a high, but achievable price by Sue. Our house sold to the first viewer (thanks Richard) and Lauren was unfailingly professional and competent at answering our many telephone calls and ...
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Comment on agent fees
Fees were in-line with other estate agents.
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Jun 01,2017
Jun 01,2017
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A big thank you to the team at Shortland Horne for making the sale of our family home a quick, easy and stress free process. They were sensitive to our needs, quick, efficient, polite and pleasant and sold the house at the right price to ...
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Comment on agent fees
The fees were excellent value for money given the service we received.
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May 31,2017
May 31,2017
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Really pleased with Richard and the team at walsgrave road branch. Very professional. Would definitely use again. Thank you. Jo :) :) :) :)...
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Comment on agent fees
Not the cheapest but good service
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May 29,2017
May 29,2017
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I highly recommend Shortland Horne we had a fantastic experience with them. Richard and Sue were very friendly and professional and I felt comfortable leaving them to do the viewings alone. Our house sold very quickly due to the 360£ virtual tour online. Thank you also ...
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Comment on agent fees
Very reasonable
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May 25,2017
May 25,2017
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The whole experience of selling my property was made simple easy and stress free by choosing Shortland Horne. I would highly recommend them....
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Comment on agent fees
Good
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May 24,2017
May 24,2017
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Great service from this friendly and efficient team. My house attracted several offer within two days of being marketed and the sale was completed within six weeks. Very satisfied customer....
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Comment on agent fees
Appropriate
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May 24,2017
May 24,2017
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Excellent service. The team were very professional, helpful and supportive. I would highly recommend and would definitely use Shortland Horne in the future....
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May 24,2017
May 24,2017
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Very good service, answered the calls promptly. If Sue was unavailable Angela was on hand with information. No waiting for a return call. Friendly yet professional. Would definitely recommend this team at this branch. Completely hassle free....
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N/A
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May 23,2017
May 23,2017
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All in the office were really helpful from getting a viewing to going through the sale. So a big thanks to Angela, Sue, Richard and Lauren....
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N/A
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May 23,2017
May 23,2017
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Sue was really positive with her valuation on our home, as a result we achieved £22,000 more for the sale than the valuations suggested by other agents.
The team, Sue, Richard, Angela and Lauren, were fantastic throughout the whole sale process....
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Comment on agent fees
Fair, the service was very good.
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Dec 13,2016
Dec 13,2016
2
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I was struck by the quiet efficiency of Shortland Horne's staff, and by the quality of advice and support they provided. I can't imagine how this high standard of service could have been improved, and I am most grateful to Sue Costello and Angela Fenn ...
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Comment on agent fees
Extremely good value.
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Nov 09,2016
Nov 09,2016
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Great friendly service. Always kept informed and sale went through smoothly. Would definitely sell through them again, had dealings with other estate agents and these were by far the best...
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Nov 09,2016
Nov 09,2016
1
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I would highly recommend shortland Horne as a first time buyer. Fantastic communication, helpful and very smooth process. Thankyou all so much will definitely be using you in the future :-)...
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Comment on agent fees
Reasonabke
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Oct 19,2016
Oct 19,2016
1
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Everyone who has been involved in the sale of the property at Shortland Horne has been excellent . From Sue coming out to the initial evaluation, to the veiwings and continued updates through the sale up to completion....
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Comment on agent fees
Fees are in line with most others, but they work hard to get the right people in the door to view to push through quick sale. They have recently also sold a further property for us, they are that good.
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Sep 15,2016
Sep 15,2016
1
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We bought our house through Shortland Horne and had a very positive experience. The staff were polite, helpful and always available to answer any questions that we had (and there were a few as we were first-time buyers and new to the whole purchasing process). ...
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Aug 22,2016
Aug 22,2016
2
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Personally I feel it difficult to describe in a review just how fabulous the whole Shortland Horne experience has been. Nothing has been too much trouble and when they say it'll be done, it's done!! A massive big-up to Angela who throughout the whole process ...
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Comment on agent fees
Within reason, if this agent were more expensive than another, I'd rather pay the extra in the knowledge of being dealt with so well.
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Aug 12,2016
Aug 12,2016
1
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I would highly recommend this estate agents for their honesty, integrity and effective communication. As a buyer, Linda at After Sales, kept me fully informed throughout the process. I wish I had used them to sell my house!...
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Aug 11,2016
Aug 11,2016
1
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Second to none. The team made the whole process so easy and they got in with the job in hand to my pace. Thank you....
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Comment on agent fees
The fees were what I expected
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Jun 21,2016
Jun 21,2016
1
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I couldn't have asked for more when I sold my property and bought my new property through Shotland Horne. Each member of staff Sue, Angela, Richard and Lauren were amazing and so patient with all my questions. They all had great knowledge of the area ...
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Comment on agent fees
Great value for money
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Jun 03,2016
Jun 03,2016
2
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I have previously sold property and assumed I knew how agencies work..We were selling and had selected another agency to sell our property but at last minute we decided to get second valuation from Shortland.The price value from Shortland was lower than first ...
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Comment on agent fees
Better than alternative
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Jun 03,2016
Jun 03,2016
1
people found
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We recently brought our first home through shortland Horne, Richard and Angela were so helpful and honest with us the whole process. Being our first time buying it was a really stressful time, but the staff at Shortland Horne were really good and helped make ...
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Comment on agent fees
non applicable
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May 17,2016
May 17,2016
1
people found
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Shortland Horne was a perfect agency to use to sell my property. They were quick and efficient. They offered lots of advice and provided support throughout the whole process. I would recommend them and use them again....
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Comment on agent fees
Good fee based on the market and what encouraged me to use Shortland Horne
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Apr 24,2016
Apr 24,2016
1
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I was happy overall with the estate agents.
I think the house I purchased was slightly over-priced and I paid a little over the odds. The only other negative comment is it took them too long to remove the SOLD sign from the wall of ...
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N/A
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Apr 13,2016
Apr 13,2016
0
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We had a good efficient service from Richard and Angela. The house purchase went according to schedule and I found both Richard and Angela very professional and a pleasure to deal with. We love our new home....
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Apr 13,2016
Apr 13,2016
1
people found
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I had a very good experience. Both the above staff members kept me informed on the progress of the sale and everything went through smoothly. Thank you very much....
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N/a
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Apr 13,2016
Apr 13,2016
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We were looking for a house close to 4 years. Came across one which was the perfect family home. I met Richard Costelloe who showed me around. He gave me lots of positive energy when I viewed the house. I thought Richard was excellent in getting ...
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N/A
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Mar 30,2016
Mar 30,2016
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Both Angela and Kyle helpful right from the start, kept me updated at all times and made my purchase a smooth and easy transaction. This is the second time I have used Shortland Horne and been impressed on their professionalism and helpfulness. Thank you for ...
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Comment on agent fees
No fees paid for Purchase. Rental fees are good.
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Mar 17,2016
Mar 17,2016
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Shortland Horne and in particular the two above staff members provided excellent customer service from beginning to end. They were easily contactable and always responded to questions and queries in a timely fashion. They were flexible in respect of viewings and presented as genuinely happy ...
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Comment on agent fees
Good
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Richard
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Tenant Fees
Overall Fees
Holding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right- to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or
other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year)
Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:02 PM 02/11/2016 by Lauren Charley
Best Estate Agent in CV2 
Best Estate Agent in Coventry 
