98% sales valuation accuracy
95% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
In brief, we are NOT your average estate agent. You'll feel the difference the moment you walk into our offices, speak with us on the phone, or meet us in person. Our team are friendly, knowledgeable, and extremely hard-working. We combine the best in good old-fashioned customer service with the ...
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In brief, we are NOT your average estate agent. You'll feel the difference the moment you walk into our offices, speak with us on the phone, or meet us in person. Our team are friendly, knowledgeable, and extremely hard-working. We combine the best in good old-fashioned customer service with the newest and brightest in technology and web-based marketing. We offer free residential valuations, valuations for probate purposes, valuations for matrimonial purposes and free rental valuations.
Latest Reviews
7th Jan 2022
reviewed by 'I. Lupan'
26th Dec 2021
reviewed by 'Emma Louise Harriman-Smith'
30th Nov 2021
reviewed by 'Mr Singh'
5th Oct 2021
reviewed by 'Ben'
20th Sep 2021
reviewed by 'Laura Shepherd'
17th Sep 2021
reviewed by 'Comrie'
Opening Hours
Address
Shortland Horne Estate Agents
306 Walsgrave Road
Coventry
West Midlands
CV2 4BL
02476 442288
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 95% | £95,000 | £520,000 |
| Lettings | 100% | 99% | £725 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 0 | 62 | 0 | 30 | 2 | 1 | 1 |
Areas covered
- CV1
- East side of Coventry
- CV2
- CV3
- CV4
- CV5
- CV6
- CV7
- CV8
- CV9
- CV10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jan 28,2021
Jan 28,2021
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Wonderful service from the staff.
Sue especially was very helpful in getting my sale to an end due to my solcitors dragging their heels.
Sue supported me when things where not going to plan. Would highly recommend Shortland Horne Walsgrave to friends....
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Jan 28,2021
Jan 28,2021
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Sue and the team at Shortland Horne were brilliant helping us during the sale of my mother in law’s property. They were always on hand to answers any questions and to support us through a very stressful time. We would have no hesitation in ...
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Jan 28,2021
Jan 28,2021
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Sue and Richard were very kind and helpful through out the process, always answered all my queries promptly.
Many thanks for all your support and help in our property purchase....
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Jan 18,2021
Jan 18,2021
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I recently purchased my first home through Shortland Horne. From the viewing, the follow ups and to the day of completion, my experience with the team has been great. The property I bought was listed by 2 agents, and given the great experience my parents had ...
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Jan 17,2021
Jan 17,2021
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Shortland Horne, and specificall Sue and Richard, were working with us to complete the purchase of a house on their books, due to many factors this was not always as straight forward as it could have been (what with 2020, pandemic etc) but always Sue and ...
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Jan 15,2021
Jan 15,2021
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Fantastic service throughout for sale of parents home and purchase of new property. Process was well managed and communication through the whole process was excellent....
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Jan 14,2021
Jan 14,2021
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Sue and Rich were great: they got us a very quick offer. They were patient and professional. Would definitely call on them again, and recommend to others....
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Jan 14,2021
Jan 14,2021
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We recently purchased a property through Shortland Horne. Sue was fantastic through the whole process going above and beyond what was required. We lost our buyers at various stages and each time rather than automatically re-list the property she thought for us as buyers. I ...
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Jan 14,2021
Jan 14,2021
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We have used the Walsgrave Road branch 3 times now in the past four years and have always found them very efficient and professional. We sold our last property in 2020 in the middle of the pandemic when severe restrictions concerning viewing and meeting people were in ...
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Jan 13,2021
Jan 13,2021
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I bought a home from Shortland Horne just before Christmas. Obviously with the Covid pandemic and the joys of Christmas it wasn't the easiest of times for all involved parties, however, Shortland Horne were fantastic and managed to meet (surpass) all expectations.
Sue Costello was ...
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Jan 13,2021
Jan 13,2021
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Excellent, friendly and efficient service from start to finish over a difficult time with lockdown.
Good valuation and a steady flow of viewings leading to a sale at the full asking price. Good support from Sue, keeping us informed and helping us through....
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Nov 12,2020
Nov 12,2020
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The reason we choose Shortland Horne was because of Sue Costello.
Sue was personable & empathetic to our needs and gave an honest and realistic opinion of the current market.
Sue is experienced, knowledgeable and lead her lead with much efficiency. Thank you....
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Oct 27,2020
Oct 27,2020
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Both Sue & Richard really are an asset to Shotland Horne. Right from the outset they both provided a wealth of knowledge and a strong commercial acumen, guiding me through the process and taking the stress out of the process where possible. They were thorough in ...
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Oct 13,2020
Oct 13,2020
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Richard & Sue were brilliant when it came to selling our property. Firstly advert really stood out compared to other properties being advertised by other agents in the local area to ours all thanks to Richard taking the time and effort when it came to making ...
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Oct 12,2020
Oct 12,2020
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Great service in difficult times. They dealt on my behalf with difficult buyers and after a number of false starts finally got the property sold. Highly recomended for there diligence and professionalism. Thanks Guys...
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Oct 12,2020
Oct 12,2020
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I thought selling our house during lockdown would be difficult but Sue & Richard from Walsgrave Road were just awesome. They reassured us that all safety measures were in place and kept us up to date with viewings etc. We sold in record time and everything ...
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Mar 09,2020
Mar 09,2020
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These are by far the best estate agents that I have worked with having had to deal with 3 different estate agents since 2014 for various sales. I was very pleased with the information and updates I received and the service that I received. I know it ...
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Mar 09,2020
Mar 09,2020
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I can't thank Shortland Horne enough. Richard and Sue were brilliant from start to finish. Not forgetting Nicky and Jon at the Walsgrave office to.
Exceptional service!...
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Mar 04,2020
Mar 04,2020
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Very impressed with Dan, Adam & Michelle. Extremely professional and friendly service. I will definitely be using these guys again...
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Nov 21,2019
Nov 21,2019
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Danny and Adam marketed my property in a professional and proactive manner. Communication during the pre-letting stage was very good with very minimal follow up required from my side.
I would have scored this service an excellent if the transition from sales to letting team ...
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Mar 24,2019
Mar 24,2019
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I needed to sell my property under difficult circumstances. Andrew, stayed with us from start to finish, he was extremely professional and dedicated. He went above and beyond to help us sell. If it wasn't for his experience and knowledge I think I would have ...
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Comment on agent fees
Fees are very competitive and low in comparison to other agents.
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Feb 03,2018
Feb 03,2018
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I saw the property, arranged a viewing for the next working day and offer made and accepted the next day. Very efficient and smooth process (helped that my property was sold and in final stages of completion). No complaints....
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NA
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Jan 22,2018
Jan 22,2018
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Thank you for all the help and support given under the circumstances. I have already recommended your company to other neighbours and friends who are looking to move.
If I was still in the area I would use again to sell and buy....
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Jan 18,2018
Jan 18,2018
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All of the staff at Shortland Horne Estate Agents, Walsgrave branch, have been very helpful and friendly throughout our moving process. We would definitely recommend them....
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N/A
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Jan 18,2018
Jan 18,2018
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From start to completion, an absolute dream team. Excellent communication, professional, and understanding. Try the rest, but these guys are the best! Highly recommended....
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Comment on agent fees
Not the cheapest quotation, but you get what you pay for, and they were worth every penny.
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Jan 17,2018
Jan 17,2018
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Excellent service from Sue and Richard. Great communication and negotiations in connection with the sale of my property - highly recommended....
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Comment on agent fees
Good
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Jan 17,2018
Jan 17,2018
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Answered all my questions and resolved the potential issues swiftly and with courtesy. Overall my purchase went smoothly. Good knowledge and friendly staff...
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Comment on agent fees
I can't comment as purchasing so no fees
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Jan 16,2018
Jan 16,2018
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Outstanding professional service from the whole team. Shortland Horne Walsgrave recently sold two properties for me. Richard and Sue are experts in their field, having toyed with the idea of using an online only estate agent I'm glad I chose not to. After interviewing other ...
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Very good value for money. The fees were what I expected to pay. I was quoted more by other agents.
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Nov 20,2017
Nov 20,2017
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We recently sold our house with Shortland Horne and could not be more pleased with our choice in Estate Agents. From the moment we met Sue I was confident that we would have a smooth sale from start to finish. She assured us a quick ...
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Nov 16,2017
Nov 16,2017
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Shortland Horne sold my flat very quickly and at a good price by holding an Open Day. They went out of their way to obtain updates and move the matter along when required. I would like to mention Sue, Richard and Angela who are all ...
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Tenant Fees
Overall Fees
Holding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right- to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or
other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year)
Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:02 PM 02/11/2016 by Lauren Charley
Best Estate Agent in CV2 
Best Estate Agent in Coventry 
