Salter Rex
Kentish Town, London, NW5
4.5/5, 338 reviews
89% recommended
95% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
93% lettings fee satisfaction
No description for branch.

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Latest Reviews

View all Reviews 338
11th Nov 2024
reviewed by 'Nick J'
“Just bought a house through Salter Rex in Kentish Town. Want to call out Folco for all his help. Always ......”
4th Nov 2024
reviewed by 'Camille'
“I'm/was a first time buyer and met Guy Russel at Salter Rex. He was absolutely amazing with me, helped ......”
4th Nov 2024
reviewed by 'Jakub Bartnicki'
“Salter Rex - and more specifically Guy Russell - acted as agents on the sale of the apartment we bought ......”
4th Nov 2024
reviewed by 'Phil'
“For my purchase of a first home the timings and relations between solicitors were quite tricky but Guy was always ......”
22nd Jul 2024
reviewed by 'Andrew'
“Folco Donfrancesco was simply excellent. I would use Rex Salter again. Ask for Folco....”
17th Jul 2024
reviewed by 'lisa'
“Salter Rex (and Guy Russell in particular) are professional, knowledgeable, helpful, efficient and, importantly, calm (when required!).They have operated ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

Salter Rex
Crown House, 265\/267 Kentish Town Road
Kentish Town,London
Greater London
NW5 2TP
020 7267 2071

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 99% £267,500 £2,599,500
Lettings 100% 93% £500 £2,733
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 3 71 12 109 0 87 2 13 19
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Hampstead, NW3
Kentish Town, NW5

“They gave a very good service in selling our flat ......”

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Nov 02,2012
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By: 'DP'
Nov 02,2012
0 people found
this helpful
They gave a very good service in selling our flat in terms of keeping us informed of appointment times and not minding when times were not convenient for us. They were prompt and efficient in dealing with our enquiries and calls. They gave a very ...
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“I just bought my first property through Salter Rex - ......”

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Nov 01,2012
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Wilson
By: 'Helena'
Nov 01,2012
0 people found
this helpful
I just bought my first property through Salter Rex - they were excellent throughout the whole process. I would use them now to sell my own property in the future. Very helpful going between myself and the vendor, never put any pressure on me during ...
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“Since moving in 4 months ago Salter Rex have been unwilling ......”

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Sep 25,2012
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By: 'doyourjobsproperly!'
Sep 25,2012
9 people found
this helpful
Since moving in 4 months ago Salter Rex have been unwilling to fix problems in our new house, stating now that things that were broken when we moved in are not the responsibiltiy of the landlord to fix. The few issues that have been resolved were ...
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“I have had excellent service all the way through an ......”

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Sep 24,2012
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By: 'Jane'
Sep 24,2012
0 people found
this helpful
I have had excellent service all the way through an extremely difficult period. Difficult only because of my personal circumstances; it was a relief to entirely trust Salter Rex to do the best they could for me. Guy Russell in particular and his colleagues have ...
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“It's almost reassuring to find the same problems as we ......”

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Aug 10,2012
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By: 'Bad'
Aug 10,2012
16 people found
this helpful
It's almost reassuring to find the same problems as we suffered have been suffered by others... They are impossible to contact, they overcharge for work, they mismanaged the building's finances to a degree that became gravely worrying, and they kept us in the dark about ...
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“Friendly, professional service from start to finish- would definitely recommend ......”

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Aug 06,2012
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By: 'DS'
Aug 06,2012
0 people found
this helpful
Friendly, professional service from start to finish- would definitely recommend them and happily use their services again!...
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“Chris Michael from the Rental Dept was Professional, Competent, Trustworthy, ......”

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Aug 03,2012
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By: 'Lorraine'
Aug 03,2012
1 people found
this helpful
Chris Michael from the Rental Dept was Professional, Competent, Trustworthy, Approachable, and Fair. I have been renting out my flat for many years and I honestly wish I had met Chris earlier. He listened very carefully to my requirements as to the type of Tenants ...
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“I would like to say that this gentleman, although we ......”

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Jul 27,2012
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Guy
By: 'J'
Jul 27,2012
0 people found
this helpful
I would like to say that this gentleman, although we didn't actually go through with a deal on a house has been one of the most friendly positive and useful agents I have dealt with. Always a pleasure to talk to and has been so ...
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“I had a very difficult ex buy-to-rent property to sell ......”

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May 14,2012
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Guy
By: 'rwdavy'
May 14,2012
1 people found
this helpful
I had a very difficult ex buy-to-rent property to sell which had been refused by other agents. When I contacted Salter Rex, Guy Russell immediately had a solution to the sales problem and put the property on the market using the informal tender system. Following ...
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“Excellent services, with reliable and consistent infosprovided during negotiations, and ......”

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Apr 26,2012
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By: 'F.P.,'
Apr 26,2012
2 people found
this helpful
Excellent services, with reliable and consistent infos provided during negotiations, and timely organization of details when it came to finalization. When we visited in February 2012 to rent an apartment for our stay in summer, we met with quite a few real-estate agents. Salter-Rex was by ...
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“Like insurance companies, you only get to know how good ......”

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Mar 27,2012
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By: 'HappyCustomer'
Mar 27,2012
1 people found
this helpful
Like insurance companies, you only get to know how good an estate agent is until something doesn't go to plan. I've just been through a tricky sale process and both Guy and Wilson worked tirelessly to get the deal pushed through. I was always able ...
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“I was impressed at our first meeting with Wilson. He ......”

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Mar 26,2012
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By: 'Steve'
Mar 26,2012
1 people found
this helpful
I was impressed at our first meeting with Wilson. He appeared to know the market and gave good sensible advice. After appointing Salter Rex I was impressed by their efficiency and the quality of the particulars. Wilson gave me regular updates and was impressively pro-active ...
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“Guy and Wilson both went above and beyond in assisting ......”

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Mar 02,2012
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Guy
By: 'LHJ'
Mar 02,2012
1 people found
this helpful
Guy and Wilson both went above and beyond in assisting buying a property that they were selling on behalf of Camden Council. The seller was generally unavailable, missed agreed deadlines, and very unhelpful. These guys did a fantastic job of doing what they could to ...
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“Just went through a long and quite complicated sale at ......”

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Feb 27,2012
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Wilson
By: 'April'
Feb 27,2012
0 people found
this helpful
Just went through a long and quite complicated sale at Salter Rex (through no fault of theirs). Wilson was fantastic throughout the whole process! In my experience most estate agents are pushy, salesy, distrustful and just not very nice to be around but the opposite ...
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“Had no problems at all with salter rex, everyone we ......”

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Feb 20,2012
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David
By: 'amywaller'
Feb 20,2012
0 people found
this helpful
Had no problems at all with salter rex, everyone we dealt with was friendly helpful and professional. The selling of our home was as pleasant it could be....
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“We're first time buyers who recently bought a property with ......”

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Feb 12,2012
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Guy
By: 'clare'
Feb 12,2012
0 people found
this helpful
We're first time buyers who recently bought a property with Salter Rex. We were fairly new to the process and so didn't know the whole buying process intricacies. We couldn't recommend highly enough - Guy was so helpful from our initial offer through to discussions ...
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“After sending me numerous service charge bills all varying in ......”

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Feb 07,2012
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Ted
By: 'DONT'
Feb 07,2012
13 people found
this helpful
After sending me numerous service charge bills all varying in amounts i am now taking them to LVT. They are very unprofessional and never return emails or phone calls. They have sent me a service charge bill for the whole building not just my flat ...
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What agent could do to change your mind?
return my email/phones and sorted the matter out
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“This company are terrible and I mean TERRIBLE! They manage ......”

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Feb 03,2012
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David
By: 'unhappy'
Feb 03,2012
13 people found
this helpful
This company are terrible and I mean TERRIBLE! They manage our building and are awful on every level! Rude, unprofessional and impossible to deal with- that's if they actually reply to any of your messages or emails in the first place. Avoid them like the ...
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“Salter Rex were brilliant in helping us secure the property ......”

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Jan 24,2012
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By: 'Frazer'
Jan 24,2012
1 people found
this helpful
Salter Rex were brilliant in helping us secure the property we wanted to buy. They constanly updated us, kept us in the loop and were very quick in dealing with any issues the arrose. they also helped us negotiate a decent price unlike the other ...
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“Wilson and the team were fantastic with the Sale of ......”

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Jan 23,2012
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Wilson
By: 'Ellis's'
Jan 23,2012
0 people found
this helpful
Wilson and the team were fantastic with the Sale of our property. The team had great knowledge, professionalism and reassured us from start to finish. We appreciated the speedy responses and reassurance and we would not hesitate in recommending them in the future. We chose ...
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“I am very pleased with Salter Rex, especially Wilson and ......”

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Jan 18,2012
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Wilson
By: 'D'
Jan 18,2012
0 people found
this helpful
I am very pleased with Salter Rex, especially Wilson and Guy with whom i have mainly dealt with, they have provided a good service, being honest at all times, always keeping me updated on certain processes and giving me honest and transparent feedback on viewings. ...
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“I recently bought a flat through Salter Rex, and have ......”

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Dec 19,2011
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Guy
By: 'Kada81'
Dec 19,2011
1 people found
this helpful
I recently bought a flat through Salter Rex, and have to say that Guy and Wilson on the sales team were fantastic - helpful, professional and really helped keep the purchase on track. I honestly couldn't recommend them any more. It seems that many of ...
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“Salter Rex are our management company for a small block ......”

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Oct 17,2011
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By: 'upsetathome'
Oct 17,2011
14 people found
this helpful
Salter Rex are our management company for a small block of 3 flats in a converted house. I would never advise anyone to use this company to manage a property. They have overcharged us for renovations (16k for painting part of the outside of a small ...
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What agent could do to change your mind?
Resolve complaints properly. I still have a badly fitted window pane (with too little putty) thanks to the renovators breaking my window-Salter Rex did not resolve this. I also ended up with a 250 pound charge from the lease holders two years ago because Salter Rex lost my money, this should have been paid by Salter Rex.
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By: DONT USE
Feb 07, 2012
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I am taking them to the LVT - their fees are really unrealistic and are still trying to charge me my estimated bill for 2011 - i have queried many things with them and have had no luck - they are useless - why do you take over with the Right to Manage??? i have not paid one service charge bill - how i have paid ground rent.... ...

“I find it bizarre that the reviews on here about ......”

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Aug 23,2011
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By: 'MadLeaseholder'
Aug 23,2011
17 people found
this helpful
I find it bizarre that the reviews on here about SR are either 5 stars or 1 star - with hardly anything in between. Any chance that Rex could be writing reviews and misleading customers? Salter Rex are generally rude, evasive, increase charges without any notice and ...
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“Salter Rex Kentish Town are 5 stars all the way! We ......”

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Jul 27,2011
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By: 'Kris'
Jul 27,2011
0 people found
this helpful
Salter Rex Kentish Town are 5 stars all the way! We have bought and sold a number of properties in a number of countries and Wilson and Guy in the Kentish Town Office were the best team we've worked. Not only were they incredibly professional, but ...
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By: DONT USE
Feb 07, 2012
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I agree as every 5 star review always mentions Wilson and Guy, not just Guy or Mr Wilson or Wilsons first name etc..... very dodgey....... im taking them to LVT. They seem to make up the invoices!!! ...

“I came on here to warn others about how infuriatingly ......”

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Jul 27,2011
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By: 'DLond'
Jul 27,2011
14 people found
this helpful
I came on here to warn others about how infuriatingly useless Salter Rex are, but looking at all the comments posted already, I see there are others that feel the same. Similar complaints: never answer phone calls or emails; rude or arrogant behaviour; most annoying ...
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“They are absolutely terrible. I wouldnt work with them ever ......”

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Jul 26,2011
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By: 'FrustratedPerson'
Jul 26,2011
13 people found
this helpful
They are absolutely terrible. I wouldnt work with them ever again. More than one person in the apartment building is dissatisfied with their service. If you are thinking of hiring them to manage your property please choose some other agent....
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“I have never known an agency to work so hard ......”

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Jul 19,2011
Minithumbup
By: 'John'
Jul 19,2011
2 people found
this helpful
I have never known an agency to work so hard to achieve a favourable outcome. Wilson, Guy and the team remained positive, patient and pro-active during a very difficult and protracted negotiation. I don't hesitate in offering my recommendation to all prospective clients, as I ...
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“The sale of my house took a long time and ......”

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Jul 13,2011
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By: 'Michele'
Jul 13,2011
0 people found
this helpful
The sale of my house took a long time and there were problems with broken chains etc., throughought all this the wonderful team at Kentish Town helped and guided me to completion. They were helpful, courteous and totally proffesional and put my buyers agents to ...
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“Kentish Town Sales Team - Just a small token to ......”

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Jun 22,2011
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By: 'Marilyn'
Jun 22,2011
1 people found
this helpful
Kentish Town Sales Team - Just a small token to express my gratitude and appreciation for all your help, care and guidance over many months and to replace some of the energy you expended on my behalf....
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By: disgruntled
Oct 31, 2011
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Ignore this, it's obviously fake ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:30 AM 03/07/2018 by allAgents

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