Roy Brooks Ltd
4.8/5, 130 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
90% lettings valuation accuracy
91% lettings fee satisfaction
Estate agents serving East Dulwich, Peckham Rye, Nunhead, Telegraph Hill, Brockley, Blackheath, Sydenham & Camberwell. We'll sell or rent your home, honestly. show more Estate agents serving East Dulwich, Peckham Rye, Nunhead, Telegraph Hill, Brockley, Blackheath, Sydenham & Camberwell. We'll sell or rent your home, honestly.

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Latest Reviews

 View all Reviews 130
9th Sep 2021
reviewed by 'Anna Mulcahy'
“Entered my property to show someone around when it was on the market using the keys. No warning given for ......”
9th Feb 2021
reviewed by 'Peckham Property Owner'
“Roy Brooks successfully managed a smooth transition between tenants when our previous tenants moved out of London. This was despite ......”
29th Oct 2018
reviewed by 'Mike'
“I've never felt the need to recommend anyone - least of all an estate agent - but here we are.......”
8th May 2018
reviewed by 'Sarah'
“Having rented across London for over 10 years, Roy Brooks have been our best service to date. Always responsive, helpful and ......”
29th Mar 2018
reviewed by 'Mariel'
“As part of the start of our tenancy, me and my housemate were passed around a host of characters, with ......”
16th Jan 2018
reviewed by 'Allie.Saunders'
“TERRIBLE CUSTOMER SERVICE FOR PROSPECTIVE TENNANTSMyself and my partner had arranged to view a flat let by Roy Brooks - ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £275,000 £850,000
Lettings 90% 91% £700 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 1 41 4 32 0 12 0 2 1
Areas covered
  • SE22
  • SE5
  • SE15
  • SE23
  • SE4
  • SE19
  • SE3
  • SE10
  • SE26
Address

2 Barry Parade, Barry Road
East Dulwich,London
Greater London
SE22 0JA
020 8299 3021

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Opening Hours
  • Monday: 09:30 - 19:00
  • Tuesday: 09:30 - 19:00
  • Wednesday: 09:30 - 19:00
  • Thursday: 09:30 - 19:00
  • Friday: 09:30 - 18:30
  • Saturday: 09:30 - 16:30
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Entered my property to show someone around wh......”

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Sep 09,2021
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By: 'Anna Mulcahy'
Sep 09,2021
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Entered my property to show someone around when it was on the market using the keys. No warning given for viewing and didn't ring the bell Josh used the keys to enter the house which is illegal....
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“Roy Brooks successfully managed a smooth tran......”

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Feb 09,2021
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Lewis
By: 'Peckham Property Owner'
Feb 09,2021
2 people found
this helpful
Roy Brooks successfully managed a smooth transition between tenants when our previous tenants moved out of London. This was despite it being lockdown which added all sorts of complications. Our property manager Lewis has been invaluable. Whilst we have not been able to access the ...
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By: Peckham Resident
Oct 27, 2021
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Having dealt with the exact circumstances described above, I can only assume this review is fake. AVOID. ...

“A good experience...”

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Oct 29,2018
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Elaine
By: 'Mike'
Oct 29,2018
0 people found
this helpful
I've never felt the need to recommend anyone - least of all an estate agent - but here we are. From the moment Elaine gave me the honest down-to-earth valuation of our four-bed terrace, to the acceptance of the offer from one of three interested ...
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Comment on agent fees
It's a lot of cash, but the percentage was very good in relation to other agents & stacked up well against a local fixed fee company. Worth paying it.
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“Our best rental service to date...”

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May 08,2018
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Lewis
By: 'Sarah'
May 08,2018
0 people found
this helpful
Having rented across London for over 10 years, Roy Brooks have been our best service to date. Always responsive, helpful and willing to help. Highly recommend!...
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Comment on agent fees
The fees were very reasonable and only paid once, not every time that we renewed the tenancy.
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“Confusion...”

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Mar 29,2018
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Lewis
By: 'Mariel'
Mar 29,2018
2 people found
this helpful
As part of the start of our tenancy, me and my housemate were passed around a host of characters, with different people having access to our address and names and phone numbers to book services at the new property. When we tried to confirm cleaning ...
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Comment on agent fees
I usually don't mind paying fees, but given the poor customer service here and general sense of chaos and confusion I've had working with Roy Brooks, I'm not entirely sure what I'm paying for.
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“TERRIBLE CUSTOMER SERVICE FOR PROSPECTIVE TENNANTSMyself and my partner had ......”

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Jan 16,2018
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By: 'Allie.Saunders'
Jan 16,2018
2 people found
this helpful
TERRIBLE CUSTOMER SERVICE FOR PROSPECTIVE TENNANTS Myself and my partner had arranged to view a flat let by Roy Brooks - and to our knowledge, at the earliest convenience, as we were pretty sure we wanted to put an offer in. We were allocated a ...
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Comment on agent fees
Agency fees are average for London
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“Kelly has a wonderful relaxed manor about her that you ......”

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Jan 24,2017
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Lewis
By: 'Pete'
Jan 24,2017
0 people found
this helpful
Kelly has a wonderful relaxed manor about her that you sometimes wonder if anything is happening... but she always manages to sort out excellent tenants for me. Lewis is so on the ball and they make a good team. I have no hesitation in recommending ...
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Comment on agent fees
Compares with and better some of their rivals
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“Absolutely amazing service! Everyone in the office is wonderfully efficient ......”

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Jan 06,2017
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By: 'Mona'
Jan 06,2017
0 people found
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Absolutely amazing service! Everyone in the office is wonderfully efficient and helped me secure a flat in 24 hours! I viewed the property on one day and had the keys to it by the next. I was even lucky enough to have agency fees overlooked as ...
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Comment on agent fees
Good
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“Kelly and Stacy are very helpful and friendly. Lewis is ......”

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Jan 05,2017
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Lewis
By: 'Rachel'
Jan 05,2017
0 people found
this helpful
Kelly and Stacy are very helpful and friendly. Lewis is very knowledgeable and helpful (didn't meet him face to face). Both Kelly and Lewis were often available outside office hours to answer queries. They found a tenant within a week, which is great....
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Comment on agent fees
Very reasonable fees.
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“Great service, Stacy was knowledgable and efficient. Wallace was especially ......”

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Dec 23,2016
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Wallace
By: 'dawn'
Dec 23,2016
0 people found
this helpful
Great service, Stacy was knowledgable and efficient. Wallace was especially good at calming my frazzeled nerves and became the voice of reason in this for me quite stressful process. Would definately recommend between them they made our dream of a home by the sea come ...
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Comment on agent fees
fees were reasonable
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“Kelly provide me excellent service in finding tenant for my ......”

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Oct 23,2016
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By: 'Mansoor'
Oct 23,2016
0 people found
this helpful
Kelly provide me excellent service in finding tenant for my new shop, she know the current value of the property as well as rental value. She equally Treat tenant and Landlord and look after there commercial interests...
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Comment on agent fees
Good
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“I am so glad you were my team for selling ......”

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Oct 11,2016
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Elaine
By: 'Debbie'
Oct 11,2016
0 people found
this helpful
I am so glad you were my team for selling my flat in Nunhead. Professional and efficient in all areas, you got Mena good price and a quick sale at Brexit time. I was very impressed and have already sung your.praises to friends. Thank ...
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Comment on agent fees
Fixed fee was great for me and RB worked hard for it.
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“Kelly was a consummate professional, picking up after a bad ......”

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Oct 06,2016
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By: 'Cat'
Oct 06,2016
0 people found
this helpful
Kelly was a consummate professional, picking up after a bad experience with another agent. She got our house let out to a nice group of people - in 1 viewing less than 24 hours after the proeprty went on the market - and everything has gone smoothly ...
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“The team at Roy Brooks, worked well together to ensure ......”

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Sep 19,2016
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By: 'Kate'
Sep 19,2016
0 people found
this helpful
The team at Roy Brooks, worked well together to ensure I got potential buyers through my door and to make sure that my sale proceeded smoothly; I am very grateful for their honest, no nonsense approach and support...
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“I have been very impressed with the service received as ......”

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Sep 14,2016
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By: 'Katie'
Sep 14,2016
0 people found
this helpful
I have been very impressed with the service received as potential tenants/guarantors - we have been dealt with respectfully, efficiently and in a very friendly but professional manner. The whole process was managed within the time frames, allowing landlord and tenants to complete the ...
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“We bought a property through Roy Brooks in 2011, and were ......”

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Sep 13,2016
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James
By: 'James'
Sep 13,2016
0 people found
this helpful
We bought a property through Roy Brooks in 2011, and were so impressed by the service they offered that, when we decided to sell our house in East Dulwich earlier this year, we asked them to act as agents for us. We're immensely grateful that we ...
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Comment on agent fees
Reasonable
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“I sold my house in Peckham at a difficult time ......”

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Sep 12,2016
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Stacy
By: 'Cordelia'
Sep 12,2016
0 people found
this helpful
I sold my house in Peckham at a difficult time - just after the Brexit referendum. Extensive negotiations were necessary with my buyer and all the other parties involved in the chain we were in. It was delicate and stressful but James Edmonds assisted by ...
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Comment on agent fees
Reasonable
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“During our tenancy we found Lewis to be highly efficient ......”

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May 26,2016
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Lewis
By: 'Dan'
May 26,2016
0 people found
this helpful
During our tenancy we found Lewis to be highly efficient and always quick to respond to our questions and help with any property issues. We would have no hesitation in recommending Roy Brooks....
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Comment on agent fees
All good!
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“Have had the most dealings with Toni who has been ......”

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May 16,2016
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By: 'Totally'
May 16,2016
0 people found
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Have had the most dealings with Toni who has been a total star in organising the clearance of my sons flat. Kelly also although do not know how to put in the 2 names!! Thank you both! I am totally delighted with the service received from ...
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“Lewis was the property manager for our rented property. Throughout ......”

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May 11,2016
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Lewis
By: 'rebecca'
May 11,2016
0 people found
this helpful
Lewis was the property manager for our rented property. Throughout our tenancy I found Lewis to be highly professional, quick to respond to any questions or queries we had with the property. We unfortunately had a few issues with the property and Lewis was quick ...
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Comment on agent fees
N/A
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“Kelly @Roy Brooks made renting our current home an extremely ......”

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May 10,2016
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By: 'Simon'
May 10,2016
0 people found
this helpful
Kelly @Roy Brooks made renting our current home an extremely easy and pleasurable experience. She understood our needs and provided us with full information. Additional to this Kelly was always quick to respond to any questions we had, day and evening. We felt very well ...
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Comment on agent fees
Extremely good
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“Both Kelly and Toni were an absolute dream to work ......”

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May 03,2016
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By: 'Liz'
May 03,2016
0 people found
this helpful
Both Kelly and Toni were an absolute dream to work with when we were finding a place to rent. Although the time was stressful (due to the short amount of time to find a place and our specific requirements), the girls were able to find ...
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Comment on agent fees
Very good and competitive
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“It has been a really good experience dealing with Kelly ......”

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Apr 27,2016
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By: 'T59'
Apr 27,2016
0 people found
this helpful
It has been a really good experience dealing with Kelly Walsh at Roy Brooks to let out our property. Kelly is informative and very knowledgable about the local area. Kelly and Toni found us great tenants who are a fantastic match within 24 hours for the ...
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Comment on agent fees
Fees are fair.
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“Toni was great in helping us find a suitable rental ......”

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Mar 07,2016
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By: 'SA'
Mar 07,2016
0 people found
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Toni was great in helping us find a suitable rental property. She was not pushy in the slightest and contacted us immediately with any updates. She liaised quickly between us and the landlord making moving house as stressful as possible. Thanks Toni!...
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“Twice in the last two years, myself and my 3 flatmates ......”

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Feb 12,2016
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By: 'Matthew'
Feb 12,2016
0 people found
this helpful
Twice in the last two years, myself and my 3 flatmates have been looking for properties in South East London. Kelly and Toni have been incredibly helpful both times, providing a friendly and reliable service and finding us great houses in sweet locations. We are looking ...
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Comment on agent fees
Very reasonable, no hidden amounts.
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“When we had to relocate to Devon at short notice, ......”

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Jan 27,2016
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By: 'Claire'
Jan 27,2016
0 people found
this helpful
When we had to relocate to Devon at short notice, Stacy and all at Roy Brooks were invaluable in their help and expert advice. They found a buyer immediately and made the emotional upheaval bearable! Professional, courteous and if we were ever selling in South ...
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“Roy Brooks have managed my property for some years. They ......”

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Dec 03,2015
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Lewis
By: 'Landlord'
Dec 03,2015
0 people found
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Roy Brooks have managed my property for some years. They are now (2015) a very professional organisation. Lewis Gordon as property manager is always on top of what needs doing and is responsive to landlords and to tenants needs. In Autumn 2015, I had to find new ...
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“Roy Brooks were instrumental in helping us secure our dream ......”

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Aug 27,2015
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Elaine
By: 'The'
Aug 27,2015
0 people found
this helpful
Roy Brooks were instrumental in helping us secure our dream home - this involved some speedy manoeuvring and us putting our house on the market to sell in order to get 'under offer' on another. With the house we were dreaming to buy having been ...
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“We heartily recommend Roy Brooks Estate Agents in Nunhead. The ......”

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Jul 09,2015
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By: 'Kate'
Jul 09,2015
0 people found
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We heartily recommend Roy Brooks Estate Agents in Nunhead. The staff, Toni and Kelly, were incredibly helpful, efficient and straight-forward. They were also reassuring and kind to us after we had a bad experience trying to let a property elsewhere, so we are grateful for ...
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Comment on agent fees
The agent's fees seemed very reasonable in comparison to other larger lettings agents in the area, and there were no hidden fees or surprises.
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“We used Roy Brooks on the sale of our flat, ......”

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May 21,2015
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By: 'Anna'
May 21,2015
0 people found
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We used Roy Brooks on the sale of our flat, and subsequent purchase of our new home. We couldn't have been happier with the experience. Both Stacy and James are incredibly professional, personal and knowledgable. We'd found the house we wanted to buy before our ...
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(16)
No image available Lewis
(13)
Staff picture Elaine
(8)
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(7)
Staff picture Wallace
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

[email protected]
please email Stacy Kaur - Manager
Last updated at 12:01 PM 27/10/2017 by allAgents

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