Rosedale Letting Specialists
Bourne, PE10
4.6/5, 80 reviews
88% recommended
87% sales valuation accuracy
94% sales fee satisfaction
98% lettings valuation accuracy
97% lettings fee satisfaction
No company information

Opening Hours
Address

Rosedale Letting Specialists
12 North Street
Bourne
Lincolnshire
PE10 9AB
01778 420011

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 87% 94% £150,000 £150,000
Lettings 98% 97% £282 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 29 5 0 0 0 0 2 2
Areas covered
  • PE10
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NALS TPOS Lettings TPOS DPS
Latest Properties

No Properties

“Hi, I have been renting out my property for ......”

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Jan 15,2020
Minithumbdown
By: 'Mr'
Jan 15,2020
0 people found
this helpful
Hi, I have been renting out my property for approximately 16 months. During this time I have been very pleased with Rosedale letting Agents and found them to be very attentive. They always forward the finances on time and any issues are normally sorted fairly quickly. ...
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By: Hayley Norfolk
Jan 17, 2020
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Thank you Mike for this great review. It's been a pleasure to look after your property and we look forward to continuing a very successful relationship. All the best, Hayley and the team at Rosedale Letting Specialists ...

“We have rented out our house with Rosedale fo......”

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Nov 12,2019
Minithumbup
Linzi
By: 'Jane'
Nov 12,2019
0 people found
this helpful
We have rented out our house with Rosedale for the past 2 years whilst we have been abroad and they have been excellent. It’s great to have peace of mind that they will efficiently deal with any issues while we are away....
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By: Hayley Norfolk
Nov 12, 2019
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Thank you Jane for this great review. We're glad we're delivering all the reassurance you need! All the best, Hayley and the team at Rosedale Letting Specialists. ...

“I have rented a property with Rosedale since ......”

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Oct 09,2019
Minithumbup
By: 'William'
Oct 09,2019
0 people found
this helpful
I have rented a property with Rosedale since 2014. I have always found their service very good and the staff very helpful and friendly. I would recommend the company to everyone looking to rent a property....
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By: Hayley Norfolk
Oct 11, 2019
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Thank you William - this is fabulous feedback. 5 years is a very long time. Thank you for the recommendation, from Hayley and all the team at Rosedale Letting Specialists. ...

“Excellent and friendly service from the Rosed......”

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Sep 25,2019
Minithumbup
By: 'james'
Sep 25,2019
0 people found
this helpful
Excellent and friendly service from the Rosedale Letting team from start to finish. Efficient and clear communication kept me informed throughout the process of finding a property, moving-in and then leaving. Would definitely recommend....
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By: Hayley Norfolk
Oct 01, 2019
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Thank you James for this great review. Sharing the positive experience of your whole tenant journey is really valuable. All the best, Hayley and the team at Rosedale Letting Specialists ...

“This is the first property that I have rented.....”

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Sep 24,2019
Minithumbup
Tiana
By: 'Mark'
Sep 24,2019
0 people found
this helpful
This is the first property that I have rented for a good few years. The team at Rosedale Lettings in Bourne have been outstanding from the initial stages till now. I've mainly dealt with Tiana and she has been very professional, efficient and above all ...
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By: Hayley Norfolk
Sep 24, 2019
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Thank Mark for this fabulous review. Client care is at the heart of what we do so it's lovely to read that our efforts are paying off. Tiana will be very pleased with the personal mention! We hope you continue to have a very happy tenancy. Hayley and the team at Rosedale Letting Specialists. ...

“I have dealt with Rosedale for over 10 years ......”

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Sep 19,2019
Minithumbup
By: 'Lucy'
Sep 19,2019
0 people found
this helpful
I have dealt with Rosedale for over 10 years as a local land lady. All of the team are always happy to give me guidance, support and advise when required and have always let my properties quickly and efficiently. I certainly feel in safe hands when ...
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By: Hayley Norfolk
Sep 19, 2019
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Thank you for the great review Lucy. It's been a pleasure working with you for so long and we very much look forward to continuing our successful relationship. Thanks again, Hayley and all the team at Rosedale Letting Specialists. ...

“The team are wonderful at Rosedale and look a......”

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Aug 31,2019
Minithumbup
Sam
By: 'Sam'
Aug 31,2019
0 people found
this helpful
The team are wonderful at Rosedale and look after my property with ease and efficiency. I would recommend them to anyone looking to let a property and have it managed by a team of experts....
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By: Hayley Norfolk
Sep 04, 2019
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Thank you Sam - the team really appreciate you taking the time to share your positive comments! ...

“I am very happy with the renting service prov......”

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Aug 23,2019
Minithumbup
Ronan
By: 'Simona'
Aug 23,2019
0 people found
this helpful
I am very happy with the renting service provided by Rosadale. Their staff members are friendly, professional, flexible and ready to go the extra mile in order to satisfy their customers....
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By: Hayley Norfolk
Aug 24, 2019
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Thank you for this lovely review Simona. ...

“Recommendation...”

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Aug 06,2019
Minithumbup
By: 'Caroline'
Aug 06,2019
0 people found
this helpful
Very professional letting agents. I have no hesitation in recommending Rosedale Letting Specialists to other landlords. Staff are friendly, reliable and trustworthy....
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By: Hayley Norfolk
Aug 07, 2019
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Thank you Caroline for this review. Trust is a vital element in a working relationship! Here's to continuing a very successful relationship for a long time to come. Hayley ...

“I have been using Rosedale Letting for 9 year......”

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Aug 02,2019
Minithumbup
Hayley
By: 'Winifred'
Aug 02,2019
0 people found
this helpful
I have been using Rosedale Letting for 9 years now (starting when they were Reborn) Hayley and all her staff give an excellent service at a sensible cost. Nothing is too much trouble for them and i have been happy to recommend them to my friends....
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By: Hayley Norfolk
Aug 07, 2019
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What a lovely review - thank you! Your loyalty has always been appreciated. It's a pleasure working with you. Hayley ...

“Once again fantastic service and customer sup......”

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Jul 11,2019
Minithumbup
Josie
By: 'Lee'
Jul 11,2019
0 people found
this helpful
Once again fantastic service and customer support. Josie was lovely to deal with and a great help with our enquiry. Would recommend them to anybody looking for a letting....
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By: Hayley Norfolk
Jul 17, 2019
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Thank you for sharing a review Lee. This is great to read! ...

“Excellent service...”

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Jul 03,2019
Minithumbup
By: 'Andrew'
Jul 03,2019
0 people found
this helpful
Having been with Rosedales for over 10 years, I can only honestly say, they are exceptionally professional. The whole team work together to provide a comprehensive letting package, that allows peace of mind for the landlord....
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By: Hayley Norfolk
Jul 03, 2019
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Thank you Andrew for this marvellous review. We enjoy working with you and really appreciate your long term loyalty. Relationships like ours are very important to us! ...

“We have a number of properties and have used ......”

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Jul 03,2019
Minithumbup
Tiana
By: 'Teresa'
Jul 03,2019
0 people found
this helpful
We have a number of properties and have used Rosedale for 7 years.They are efficient,helpful and very pleasant people to deal with.They represent good value for the money and peace of mind....
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By: Hayley Norfolk
Jul 03, 2019
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Thank you so much for your lovely review. It's been a fabulous 7 years and we have thoroughly enjoyed supporting you on your journey as a landlord. Here's to at least another 7 years! ...

“Landlord review...”

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Jun 05,2019
Minithumbup
Alishi
By: 'David'
Jun 05,2019
0 people found
this helpful
Since moving from the area, they provide a good service. I have no complaints, they are always polite and friendly and as far as I am aware inform me of any problems quickly so I can get them rectified....
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Comment on agent fees
I have been told they are fair, however have only used Rosedale so don't know other agents fees
Was this helpful? Yes
By: Hayley Norfolk
Jun 05, 2019
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Thank you David for taking the time to post a review. It's much appreciated. Indeed, our fees are fair! We look forward to continuing our successful relationship. Hayley Norfolk ...

“Above and beyond...”

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May 15,2019
Minithumbup
Linzi
By: 'Great'
May 15,2019
0 people found
this helpful
Linzi has managed our property in Bourne for several years. She is efficient, attentive, and goes out of her way to take care of our interests. Recommend!...
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Comment on agent fees
The most competitive fees we found in the area.
Was this helpful? Yes

“So professional extremely genuine and very helpful....”

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Apr 18,2019
Minithumbup
By: 'Ben'
Apr 18,2019
0 people found
this helpful
Living abroad and renting my house out I'm very grateful and lucky to have a company i can trust and who take the time and effort to look after my property the way they do. They have consistently kept me up to date with anything ...
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Comment on agent fees
Very reasonable
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By: Hayley Norfolk
Apr 23, 2019
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Thank you Ben for this review. You have been a landlord client for very many years and so to read this positive review demonstrates we consistently keep to our high service standards. Long may this positive relationship continue. Thanks again, Hayley Norfolk ...

“Pleasure to deal with...”

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Mar 04,2019
Minithumbup
Alysha
By: 'Richard'
Mar 04,2019
0 people found
this helpful
I've been dealing with Rosedales at Bourne for a couple of years now after being let down by another local agent on numerous occasions . I've found Alysha , Tiana and Alice very helpful , professional and a pleasure to deal with . I would have no hesitation in ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Hayley Norfolk
Mar 17, 2019
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Thank you Richard for your great review! I'm glad your experience is positive. Hayley Norfolk ...

“Great Service...”

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Feb 14,2019
Minithumbup
Harriet
By: 'Happy'
Feb 14,2019
0 people found
this helpful
When transitioning from another letting agent to Rosedale there were problems with the gas bill resulting in me being overcharged by British Gas. Harriet frequently pursued the refund for me and after many months it finally came through!! Thanks for your help....
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Comment on agent fees
Appropriate for the level of service offered.
Was this helpful? Yes
By: Hayley Norfolk
Feb 19, 2019
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Hi "Happy Landlord", thanks so much for sharing this positive experience. It's lovely to read about Harriets' determination to find a resolution for you. From a "Very Happy Managing Director" ...

“profesional,,prompt friendyly...”

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Feb 11,2019
Minithumbup
Alysha
By: 'ian'
Feb 11,2019
0 people found
this helpful
Although it is my daughters property, she lives outside the UK and I work woth Rosedale on the letting and looking after the property and comfort of the tenant.. Despite this gap, dealing with Alysha and Linzi has always been easy, and always very helpful. ...
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By: Hayley Norfolk
Feb 11, 2019
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Thank you for your review Mr Burrows. Alysha and Linzi will be delighted with the personal mentions. We work hard to provide the highest levels of client care and it's great to see those efforts being recognised in this way. Thanks again, Hayley Norfolk ...

“My experience...”

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Feb 08,2019
Minithumbup
By: 'Sarah'
Feb 08,2019
0 people found
this helpful
Having had a very poor experience with a local competitor, I was utterly relieved to move my properties to Rosedales through Alice and Alysha. They are thorough and efficient and delightful to deal with. There have been a couple of issues to overcome and we ...
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Comment on agent fees
Average
Was this helpful? Yes
By: Alice davidson
Jul 04, 2019
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I have recently rented out my property with Rosedale’s, this is the first time I have done this and I can honestly say that they have been really helpful taking me through the process! Josie has been my first port of call for any questions I have and everytime has been happy to help, to be honest Every team member I have dealt with have always gone over and above what is expected. 100% recommend to anyone. ...

“Thank you...”

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Jan 30,2019
Minithumbup
By: 'Bradley'
Jan 30,2019
0 people found
this helpful
We were told back in September that our landlord had sold our house and we had to be out by Christmas. We had very little money and very few options. We must have been to 20 or 30 different properties with various estate agents and no one ...
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Comment on agent fees
Unbelievably good
Was this helpful? Yes
By: Hayley Norfolk
Jan 30, 2019
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Thank you for this heartfelt review Bradley. Client care is at the heart of our business and I am pleased to read about your journey so far with us. We are firm believers that 'people' are just as important as the 'properties' we manage. I hope you have a very happy tenancy! ...

“Great customer service...”

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Jan 26,2019
Minithumbup
Linzi
By: 'Sarah'
Jan 26,2019
0 people found
this helpful
I have been a tenant with Rosedale for eight years and never had a problem or issue that wasnt dealt with in a professional efficient manner. Linzi is polite and approachable and has always shown a professional friendly attitude . Harriet is always friendly and helpful ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Hayley Norfolk
Jan 30, 2019
View all comments (1)
Sarah, thank you for your valuable comments. It's great to read about your positive experience, over the 8 years of your relationship with us. The team will be delighted with the feedback and personal mentions. Thank you. ...

“Excellent, efficient service by all at Peterborough and Bourne...”

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Jan 15,2019
Minithumbup
Warren
By: 'Donna'
Jan 15,2019
0 people found
this helpful
I could only name 2 but the whole team were great! From the word go at a difficult cross roads in my life the staff at Rosedale made this move as simple as they possibly could for me. I had a problem at the beginning with ...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Hayley Norfolk
Jan 17, 2019
View all comments (1)
A heartfelt thank you for your fantastic review of our services Donna. You've captured our approach in a nutshell - we are "human" and we try to manage every relationship with the individual approach they deserve. Thank you again and I wish you all the very best for the future. Hayley Norfolk ...

“Very good services...”

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Dec 11,2018
Minithumbup
Harriet
By: 'Guo'
Dec 11,2018
0 people found
this helpful
Harriet and her colleagues are always being kind to answer and sort out any questions and problems that we have had for our property. Their services are very professional and can be trusted, we have not had any worries since we let them to manage ...
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Comment on agent fees
The Agent's Fees is fair.
Was this helpful? Yes
By: Hayley Norfolk
Dec 12, 2018
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How lovely to read your review. I'm so please we are meeting your expectations. Trust is so important in property management. Thank you for taking the time to share your comments. Hayley Norfolk. ...

“Exceptional Service...”

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Dec 05,2018
Minithumbup
Linzi
By: 'Jan'
Dec 05,2018
0 people found
this helpful
Linzi and her colleagues have been looking after my property for over 3 years. Linzi has always provided excellent customer service and certainly has gone the extra mile when I experienced some challenges with tenants in the early years. I can always rely on the team ...
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Comment on agent fees
I believe that Rosedale letting are competitive and the excellent customer service makes them very good value for money.
Was this helpful? Yes
By: Hayley Norfolk
Dec 06, 2018
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Thank you Jan for your utterly fabulous review! Linzi will be especially delighted with the feedback offered. We're so pleased to be working for you and value our long term relationship. Hayley Norfolk ...

“Letting Park Road...”

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Nov 05,2018
Minithumbup
Linzi
By: 'Dr'
Nov 05,2018
0 people found
this helpful
Having had very indifferent experiences with Estate agents in Cambridge. It was with some trepidation we looked for an agent to let our mothers house to fund her care package. Rosedale proved to be a breath of fresh air! They have been professional, prompt to ...
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Comment on agent fees
Extremely fair and proportionate.
Was this helpful? Yes
By: Hayley Norfolk
Nov 05, 2018
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Thank you Dr Skepper for your glowing review. Great reading for a Monday evening! I'm very pleased your experience of our service is so positive and that you are happy to share your view. Thanks again, Hayley Norfolk ...

“Brilliant...”

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Sep 28,2018
Minithumbup
By: 'Colin'
Sep 28,2018
0 people found
this helpful
Hayley and her team have managed my property for nine years, first as Rebourne, then Rosedale lettings and I could not be happier with the service I've received. I spend a lot of time working away so they manage everything and have never dropped the ...
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Comment on agent fees
I think that considering what you get for it, the agent fees are very good.
Was this helpful? Yes
By: Hayley Norfolk
Oct 02, 2018
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Thank you Colin for your super positive review. Myself and the team really appreciate you taking the time to share your experience of our service. Long may this successful relationship continue. Hayley. ...

“Competent team...”

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Sep 24,2018
Minithumbup
By: '19LL'
Sep 24,2018
0 people found
this helpful
I'm not going to single out one staff member because over the past 3 years that I have been using them to manage my rental property, each and everyone of them that I have delt with has given me brilliant service and together as a team ...
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Comment on agent fees
On the whole good , I’m a firm believer you get what you pay for
Was this helpful? Yes
By: Hayley Norfolk
Sep 28, 2018
View all comments (1)
19LL - Thank you very much for your review. I'm pleased you are having a great experience of our service. We are blessed with loyal and supportive clients who we love managing properties for. We're pleased our enjoyment of our role is reflected in the results we achieve for you. ...

“Very friendly staff...”

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Sep 18,2018
Minithumbup
Alysha
By: 'Natalia'
Sep 18,2018
0 people found
this helpful
Easy process, everything is well set out paperwork wise...all presented with a lovely smile from Alysha. She was very curtious, explained everything perfectly and she was a delight to deal with....
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Comment on agent fees
good
Was this helpful? Yes
By: Hayley Norfolk
Sep 19, 2018
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Thank you for your positive review Natalia. Alysha will be very pleased to read your feedback. Enjoy your tenancy. ...

“First class service...”

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Sep 07,2018
Minithumbup
Kate
By: 'KateH'
Sep 07,2018
0 people found
this helpful
We rented a property through Rosedale and found them polite, efficient and easily to deal with. As a landlord myself, it was brilliant to see a company deal with tenants and property in such an efficient and positive way....
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By: Hayley Norfolk
Sep 07, 2018
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How lovely to spot your review this morning Kate. Thank you very much for taking the time to share your experience. It will be appreciated by the whole team. Very best wishes for the future. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 2:04 PM 24/01/2017 by Hayley Norfolk

Awards won by Rosedale Letting Specialists, Bourne PE10 9AB



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