Romans
4.1/5, 1814 reviews
83% recommended
70% sales valuation accuracy
85% sales fee satisfaction
54% lettings valuation accuracy
42% lettings fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 70% 85% £34,000 £730,000
Lettings 54% 42% £500 £2,995
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
441 39 513 185 302 22 163 13 78 58
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Amazing estate agent to work with...”

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Oct 02,2024
Minithumbup
Stacey
By: 'Eduardo'
Oct 02,2024
0 people found
this helpful
I am delighted to give Charlotte Walker a 5-star review for her outstanding leadership and exceptional service. Her professionalism and dedication are unmatched. Charlotte consistently ensures that both customers and staff are well-supported and valued. During my recent visit, she personally assisted me with a ...
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“Absolutely disappointed with the service from......”

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Sep 30,2024
Minithumbdown
By: 'Nick Sharma'
Sep 30,2024
0 people found
this helpful
Absolutely disappointed with the service from Romans. After being told repeatedly for over six months that they had buyers interested in our bungalow, I decided to give them a chance, even lowering our asking price by £50K for a quick sale based on their assurances. ...
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“Terrible company! They spam you with emails a......”

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Sep 23,2024
Minithumbdown
By: 'Ram'
Sep 23,2024
0 people found
this helpful
Terrible company! They spam you with emails and are very unprofessional. Stay away....
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“Awful company....”

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Aug 29,2024
Minithumbdown
Ceri
By: 'Miserable.'
Aug 29,2024
0 people found
this helpful
Awful company. Take advantage of disabled renters and do not clean property prior to entry. Can't seem to supply me with cleaning certificate. Moved in and back door covered in cat diahhrea. I have had broken extractor fan in bathroom since moved two months ago. ...
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“Very disappointed and feeling scammed after m......”

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Jul 22,2024
Minithumbdown
By: 'Jordan'
Jul 22,2024
0 people found
this helpful
Very disappointed and feeling scammed after my experience with this agency! I made an offer for a property, they assured of a smooth process if using their mortgage advisor and solicitors, promising a faster process and a refund if the sale fell through due to ...
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“DO NOT RENT WITH ROMANS...”

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Jun 19,2024
Minithumbdown
By: 'Paul'
Jun 19,2024
0 people found
this helpful
Threatened firstly with you have to take their zero deposit scheme or the landlord won't accept you. When we moved in, our rental house had apparently been 'professionally cleaned', funny how there was remains in every kitchen cupboard and mud on the carpets, must all ...
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“Mya has been exceptional in her handling of o......”

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Apr 26,2024
Minithumbup
Mya
By: 'Spencer'
Apr 26,2024
0 people found
this helpful
Mya has been exceptional in her handling of out renting until now the move in, she tended to all requests Nd needs promptly Nd was also very polite, it has been a pleasure indeed...
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“let my house out with Romans for 3 yrs under ......”

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Apr 26,2024
Minithumbdown
By: 'Julie'
Apr 26,2024
0 people found
this helpful
let my house out with Romans for 3 yrs under the no deposit scheme when the house was sold the tenant had trashed my my house had to get a skip to clear the rubbish including taking up the living room carpet to do dog faeces ...
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“Amber was amazing! She sort out our problem ......”

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Mar 28,2024
Minithumbup
Amber
By: 'Petronela'
Mar 28,2024
0 people found
this helpful
Amber was amazing! She sort out our problem we had when we couldn't get hold of our landlord to receive our deposit back. Absolutely can't thank her enough, great service and responsiveness!...
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“Amazing service from Amber...”

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Feb 07,2024
Minithumbup
By: 'B'
Feb 07,2024
0 people found
this helpful
Amber has been absolutely amazing at sorting out a problem we had when we couldn't get hold of our own property manager. Absolutely can't thank her enough for her effective and quick response which we needed and her professionalism....
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“Mya and Yavis have been super helpful through......”

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Jan 12,2024
Minithumbup
Mya
By: 'David'
Jan 12,2024
0 people found
this helpful
Mya and Yavis have been super helpful throughout the process of getting the rental property. They are always incredibly responsive to emails and able to answer any questions we have, and kept on top of all the outstanding tasks that we needed to complete prior ...
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“Romans are fantastic!...”

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Dec 08,2023
Minithumbup
By: 'Imad Ali'
Dec 08,2023
0 people found
this helpful
Absolutely unbelievable experience from Romans High Wycombe. We were with Tim Russ and had 4 viewings in 4 months (2 of which I did myself) and then we went with Romans. Aduel came over and we had a long chat and from what he promised I thought we’...
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“Mya has been exceptional throughout the whole......”

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Nov 23,2023
Minithumbdown
Mya
By: 'Amber'
Nov 23,2023
0 people found
this helpful
Mya has been exceptional throughout the whole process, she has made the renting process very smooth and easy, would recommend!...
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“I have been renting a studio flat in Brighton......”

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Nov 23,2023
Minithumbdown
By: 'Daniel Gibson'
Nov 23,2023
0 people found
this helpful
I have been renting a studio flat in Brighton for just over a month. Romans are acting as my letting agent, landlord and property manager. This review is not specifically for the Guildford branch - I just had to pick a branch and this one ...
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“Very satisfied with how quick the manager Den......”

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Nov 15,2023
Minithumbup
Denise
By: 'Fernanda'
Nov 15,2023
0 people found
this helpful
Very satisfied with how quick the manager Denise Hurn has solved my property issues. She is always so kind and supportive. Well deserved all the stars, thanks Denise and Romans agency....
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“Have had a superb experience working with Wil......”

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Sep 08,2023
Minithumbup
Will
By: 'J'
Sep 08,2023
0 people found
this helpful
Have had a superb experience working with Will at Romans who set up a viewing same day, took his time to show me round the property and is now working tirelessly to get my tenancy set up in time for me to secure the property ...
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“Treated in a very bad and unprofessional way ......”

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Aug 18,2023
Minithumbdown
Adam
By: 'Seema'
Aug 18,2023
2 people found
this helpful
Treated in a very bad and unprofessional way by Romans manager Mr Adam Colvim.. We liked a property and put our offer below the asking price as the property needed renovation .. we had our holiday booked so we left for 10 days .. the manager kept calling ...
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“Worst agent ever!...”

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Aug 08,2023
Minithumbdown
By: 'B G'
Aug 08,2023
1 people found
this helpful
I share the sentiment with those with similar experiences. The experience with this agent, has been nothing but unpleasant. They were quick to take a year's worth of rental from us (during COVID) - which quite plainly could have paid our mortgage off, in our ...
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“Horrible experience as tenant. 11 tenants 11 ......”

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Mar 14,2023
Minithumbdown
By: 'Meta'
Mar 14,2023
1 people found
this helpful
Horrible experience as tenant. 11 tenants 11 one star reviews have been removed by romans for some reason this week from this platform. Avoid....
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“Absolutely brilliant ..I must say that fro......”

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Feb 15,2023
Minithumbup
Amy
By: 'Marcella'
Feb 15,2023
0 people found
this helpful
Absolutely brilliant .. I must say that from meeting Amy at Romans letting agency, Bath.. I had a really good professional experience, quite rare for me to say this, as in these past years it has been a struggle to find this level of professionalism, from ...
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“Thank you Kimberley Garcia for all your suppo......”

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Feb 06,2023
Minithumbup
Kimberley
By: 'Troy'
Feb 06,2023
0 people found
this helpful
Thank you Kimberley Garcia for all your support as property manager of our flat here in Reading. We're most grateful!...
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“Worst agency I have every dealt with, constan......”

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Jan 12,2023
Minithumbdown
By: 'Mortified'
Jan 12,2023
3 people found
this helpful
Worst agency I have every dealt with, constant lies, unliveable conditions, refuse to accept fault. Do not trust! Moved into this property and was greeted with huge amounts of rubbish, an unclean, black mould invested room with plenty of drug drug bags, and a broken ...
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“Charlotte was fantastic from the beginning ti......”

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Jan 05,2023
Minithumbdown
Charlotte
By: 'Fabius Soares'
Jan 05,2023
0 people found
this helpful
Charlotte was fantastic from the beginning till the end,verry Helpfully,i Really Appreciate and Thank you to all staff from romans Bracknell🙏...
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“Happy to be home away from home.Thanks to Romans. ......”

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Dec 14,2022
Minithumbup
Denise
By: 'Caroline'
Dec 14,2022
0 people found
this helpful
Happy to be home away from home.Thanks to Romans. Special thanks to my Manager Denise Burn,very kind and efficient in her work.I always get prompt feedback for all my concerns with repairs....
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“Courtney was so helpful with arranging viewin......”

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Dec 06,2022
Minithumbup
Courtney
By: 'Lisa'
Dec 06,2022
0 people found
this helpful
Courtney was so helpful with arranging viewings and helping me with all my queries with the rental process, she made the process so easy....
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“Maintenance issues absolutely disgusting If you rent an old house ......”

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Nov 28,2022
Minithumbdown
By: 'Mjot'
Nov 28,2022
1 people found
this helpful
Maintenance issues absolutely disgusting If you rent an old house be prepared for a nightmare. We have been facing a lot of issues and it takes usually no less than 1 month to have your problem fixed ....
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“Benjamin Nujeerallee Is an absolutely brillia......”

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Nov 12,2022
Minithumbup
Ben
By: 'Amy'
Nov 12,2022
0 people found
this helpful
Benjamin Nujeerallee Is an absolutely brilliant agent. He has successfully helped us on many occasions with issues that we have had and really pushed to get these issues solved quickly and efficiently. It’s a pleasure to deal with him...
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“Friendly services, staff in the Romans Bath o......”

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Oct 31,2022
Minithumbup
By: 'Thomas'
Oct 31,2022
0 people found
this helpful
Friendly services, staff in the Romans Bath office are a delight to work with,always very professional and helpful. A special mention for Saffron who always “goes that extra mile” to be helpful....
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“Repair issues dealt with efficiency & speed, ......”

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Oct 18,2022
Minithumbup
Ben
By: 'Shirley'
Oct 18,2022
0 people found
this helpful
Repair issues dealt with efficiency & speed, by someone reliable as Ben Nujeerallee, he gets things done which takes the stress and anxiety away....
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“I am a property owner, and renting my flat wi......”

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Oct 14,2022
Minithumbup
Jessica
By: 'Jane'
Oct 14,2022
0 people found
this helpful
I am a property owner, and renting my flat with Romans. I have been served by Jessica for several years now, with efficiency and friendliness. I wanted to commend her as she departs soon on her maternity leave....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Romans

Regional Awards won by Romans

Individual Branch Awards

Bath, BA1

Basingstoke, RG21

Bristol, BS8


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