Romans
King Street Lane, Wokingham, RG4
4.4/5, 46 reviews
89% recommended
25% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
33% lettings fee satisfaction
No company information

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Latest Reviews

View all Reviews 46
12th Oct 2018
reviewed by 'M.Starkey'
“Having been the unwitting victim of the outright lacklustre communication, abhorrent and morally bankrupt business practises of other letting agencies, ......”
27th Sep 2017
reviewed by 'VictimOfRomans'
“Moved out 5 weeks ago after caring for the property as if my own and receiving glowing 3 monthly inspection reports on ......”
23rd Aug 2017
reviewed by 'Don'
“Absolutely appalling service. Didn't respond to initial queries when we first took up tenancy. There were only one set of ......”
12th Oct 2014
reviewed by 'Maxine'
“Daniel was aware of my unfortunate circumstances and made the whole buying process extremely easy for me. The property will ......”
11th Dec 2012
reviewed by 'Caroline'
“Although I have only recorded a score of Good, I think the service I have received from Kelly has been ......”
11th Dec 2012
reviewed by 'Caroline'
“Although I have only recorded a score of Good, I think the service I have received from Kelly has been ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Romans
4 King Street Lane
Winnersh,Wokingham
Berkshire
RG41 5A
0118 9366611

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 25% 100% £0 £0
Lettings 0% 33% £925 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 0 22 5 2 0 1 0 1 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Kelly Saunders was my Property Manager and dealt with every ......”

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Apr 19,2012
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Kelly
By: 'Pam'
Apr 19,2012
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Kelly Saunders was my Property Manager and dealt with every query or problem that I had extremely quickly and efficiently. The workmen that she directed to contact me were able to sort out any problem immediately. I also found that if Kelly was unavailable that ...
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“Kelly is very helpful and efficient. No problems at all ......”

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Apr 18,2012
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By: 'Kerry'
Apr 18,2012
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Kelly is very helpful and efficient. No problems at all a good service is provided...
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“I have had a very positive experience renting from Romans, ......”

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Apr 17,2012
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By: 'Barry'
Apr 17,2012
0 people found
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I have had a very positive experience renting from Romans, solely due to the hard work, communication and pleasantness delivered by Lynn Masterman. I found Lynn extremely helpful, honest and hard working. You are very lucky to have her in your organisation and hope that ...
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“i found kelly saunders to be very professional and attentive ......”

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Apr 05,2012
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By: 'bruce'
Apr 05,2012
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i found kelly saunders to be very professional and attentive willing to help at all times any problems were addressed quickly and efficiently....
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“We have worked with Kelly for many years and have ......”

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Apr 05,2012
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By: 'Rob'
Apr 05,2012
0 people found
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We have worked with Kelly for many years and have found her help and support to be of the highest standard and professionalism. It's comforting to know that while we are overseas our property is such good hands....
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“Attending to all reports in a professional manner.Providing good ......”

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Apr 05,2012
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By: 'OdetoJoy'
Apr 05,2012
0 people found
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Attending to all reports in a professional manner. Providing good support for any faults with the property such as plumbing, and appliances in a prompt manner. Regularly communicating with us the tenants as the need arises to advise of any periods such as Xmas New ...
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“kelly saunders is polite on the phone. She deals with ......”

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Apr 03,2012
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Kelly
By: 'd'
Apr 03,2012
0 people found
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kelly saunders is polite on the phone. She deals with problems with the rented property quickly and fairly and forms good relationship to work with....
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“My wife and have enjoyed good service from Romans for ......”

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Apr 03,2012
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Kelly
By: 'KELLY'
Apr 03,2012
0 people found
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My wife and have enjoyed good service from Romans for many years, in particular over recent years from Kelly Saunders. She has always been efficient, attentive and friendly in all her dealings with us and we feel that she looks after our interests as well ...
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“Annette has surpassed all expectations regarding Letting Agents. She is ......”

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Apr 02,2012
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By: 'Caly'
Apr 02,2012
0 people found
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Annette has surpassed all expectations regarding Letting Agents. She is very responsive, deals will matters in a professional manor. She is always very quick to jump on any issues or problems we may have. Nothing is ever too much. She has restored my faith in ...
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“good service provided during the fixing of the fence which ......”

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Apr 01,2012
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By: 'A'
Apr 01,2012
0 people found
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good service provided during the fixing of the fence which was wrecked during a storm. she got it fixed v quickly....
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“I would like to take this opportunity to write a ......”

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Mar 29,2012
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Kelly
By: 'Frank'
Mar 29,2012
0 people found
this helpful
I would like to take this opportunity to write a review about the great customer support that I receive from Ms Saunders From day one Kelly has always been punctual, attentive and responsive to all of my needs. I am extremely impressed with Kelly's professionalism, ...
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“We have had no problems with Kelly looking after us ......”

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Mar 29,2012
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Kelly
By: 'Amy'
Mar 29,2012
0 people found
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We have had no problems with Kelly looking after us in our rented home. All questions that we need answered are answered quickly and urgent work needing carrying out on the house are done quite quickly....
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“From our end Kelly did a great job. During the 11 ......”

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Mar 27,2012
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Kelly
By: 'Shany'
Mar 27,2012
0 people found
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From our end Kelly did a great job. During the 11 months of our tenant period, we've received all answers needed and right on time. All our requests, were liaised as should be in front of the landlord and answers were received....
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“Kelly Saunders at Romans Wokingham has been an absolute pleasure ......”

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Feb 17,2012
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By: 'Warren'
Feb 17,2012
0 people found
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Kelly Saunders at Romans Wokingham has been an absolute pleasure to work with. As a tenant it can often be quite a challenge to have letting agents look after your needs however not so with Kelly. She has been professional, responsive, courtous and helpful in ...
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“Kelly Saunders (Property Manager) - provides efficient resolutions to tenancy ......”

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Feb 15,2012
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Kelly
By: 'Aimee'
Feb 15,2012
1 people found
this helpful
Kelly Saunders (Property Manager) - provides efficient resolutions to tenancy issues that we have had. If I were to buy a property in Wokingham I would have no concerns with appointing her to manage my property. Conducts regular inspections. Easy to reach via e-mail and ...
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“With specific regard to Kelly Saunders. I always found her ......”

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Oct 02,2011
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Kelly
By: 'alan'
Oct 02,2011
0 people found
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With specific regard to Kelly Saunders. I always found her very professional, organised & efficient. She was always extremely helpful, even with issues that were not necessarily within her remit. She was a pleasure to deal with always, with a great personality & is a credit to ...
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What agent could do to change your mind?
As I have already explained above the problem lies within the attitude of the management within your Head office in the Road Research building, who I have found unhelpful with a superior type attitude. Also as previously stated my rating is only 5 for Kelly, for the local management I have referred to it is 0
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Romans, Wokingham RG41 5A



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