Romans
Warfield Bracknell, Bracknell, RG12
4.3/5, 151 reviews
88% recommended
33% sales valuation accuracy
80% sales fee satisfaction
0% lettings valuation accuracy
10% lettings fee satisfaction

Opening Hours
Address

Romans
Roman House118 The Broadway
Warfield,Bracknell
Berkshire
RG12 1AR
01344 400 100

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 33% 80% £300,000 £485,000
Lettings 0% 10% £700 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
47 4 55 9 14 2 10 1 7 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“Charlotte showed me round the propery, she was good and ......”

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Jan 31,2013
Minithumbup
Charlotte
By: 'steven'
Jan 31,2013
0 people found
this helpful
Charlotte showed me round the propery, she was good and went into great deatil, I viewed property's with other letting agencys who could wait to get you in and out the propertys, I was able to take my time with charlotte and she answered all ...
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“Very professional service from PaulaAlways responded to my emailsPolite and ......”

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Jan 31,2013
Minithumbup
Paula
By: 'Ros'
Jan 31,2013
0 people found
this helpful
Very professional service from Paula Always responded to my emails Polite and courteous sometimes difficult to get hold of by phone...
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“Excellent service from start to finish, all staff at Romans ......”

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Jan 30,2013
Minithumbup
By: 'Douglas'
Jan 30,2013
0 people found
this helpful
Excellent service from start to finish, all staff at Romans seem to really know their stuff and exactly how to help a client through the process....
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“Sally has completed the administion of our letting process with ......”

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Jan 28,2013
Minithumbup
Sally
By: 'Graham'
Jan 28,2013
0 people found
this helpful
Sally has completed the administion of our letting process with professional, accuracy and care. She helped us through the each detailed step,answering all our questions and responding to our calls. A truly quality service....
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“Having been away from Romans for c2 years Charlotte helped ......”

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Jan 28,2013
Minithumbup
Charlotte
By: 'Graham'
Jan 28,2013
0 people found
this helpful
Having been away from Romans for c2 years Charlotte helped us through the process in a professional,helpful an pleasant manner. Charlotte organized, hosted, and ultimately very successful open house showing on Saturday morning. Throughout the whole process she returned our calls answered all our ...
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“I have recently moved into a property, which I am ......”

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Jan 28,2013
Minithumbup
Charlotte
By: 'Rob'
Jan 28,2013
0 people found
this helpful
I have recently moved into a property, which I am renting for the next 12 months, and had the pleasure of dealing with Charlotte Wild throughout this process. I found her to be efficient, professional, diligent, courteous and above all - did what she said she ...
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“I first want to openly state that the "Excellent" rating ......”

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Jan 28,2013
Minithumbup
Paula
By: 'Quentin'
Jan 28,2013
0 people found
this helpful
I first want to openly state that the "Excellent" rating is directly related to Paula and not Romans as a whole. Romans as a whole I would review around the Good mark. Paula has always been very prompt, courteous and considerate of our needs as ...
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“Sally was very helpful and responded quickly to any questions ......”

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Jan 24,2013
Minithumbup
Sally
By: 'kwoolley'
Jan 24,2013
0 people found
this helpful
Sally was very helpful and responded quickly to any questions that i had. she explained the processes to me well and made the whole experience a pleasant one for me. I feel sally had a very friendly manner and even though i only communicated with ...
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“I have been using Romans as my letting agents for ......”

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Jan 20,2013
Minithumbup
Paula
By: 'Sharon'
Jan 20,2013
0 people found
this helpful
I have been using Romans as my letting agents for the past 6 years and have been more than happy with the service provided. All communications has been prompt and professional, I would highly recommend Romans if you want a hassle free tenancy....
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“Hello, I recently moved from Portugal to work in the ......”

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Jan 17,2013
Minithumbup
Sally
By: 'Goncalo'
Jan 17,2013
0 people found
this helpful
Hello, I recently moved from Portugal to work in the UK so obviously finding a house that I would feel comfortable in was very important. Charlotte Wild was the one that arranged for my viewing of the appartment, she was very professional setting up a ...
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“General maintenace and repairs are carried out in my property ......”

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Jan 16,2013
Minithumbdown
Sylvia
By: 'Marcel'
Jan 16,2013
1 people found
this helpful
General maintenace and repairs are carried out in my property without my previous approval and acknowledgement. Although it was confirmed that it won't happen again it still occurs. I have the feeling that my intests as a landlord are not taken seriously and responses to ...
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What agent could do to change your mind?
The landlord fee of 13% for a premium let is much too high for the unsatisfactory service by Romans. I also recommend Romans to change their contractor as their performance is not acceptable. According to the contract Romans has to inform the landlord for repairs and maintenance which need to be carried out in the property. Since around 2 years this is often not done anymore and work is done at my property without my approval. I asked Romans to refund the costs as I never approved the work and I was not given a choice of finding a cheaper contractor myself. However Romans seems to be oblivious to my emails. At the current situation I would not choose Romans anymore.
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“Lucy was very thoughtful and conscientious in supporting us during ......”

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Jan 10,2013
Minithumbup
Lucy
By: 'SJ'
Jan 10,2013
0 people found
this helpful
Lucy was very thoughtful and conscientious in supporting us during a very stressful house move. She followed up actions promptly and was proactive in trying to progress our purchase. Despite some big hiccups along the way Lucy tried her best to make the experience bearable! ...
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“Catherine was a great negotiator when we viewed the property ......”

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Jan 08,2013
Minithumbup
Sylvia
By: 'Neil'
Jan 08,2013
0 people found
this helpful
Catherine was a great negotiator when we viewed the property and applied for the tenancy. She arranged for our references swiftly, and answered all my queries relating to the property and the rental agreement. Since moving into the property I have found a number of ...
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“Having bought and sold property before, I was initially looking ......”

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Jan 07,2013
Minithumbup
Lisa
By: 'Paul'
Jan 07,2013
0 people found
this helpful
Having bought and sold property before, I was initially looking forward to working with an estate agent about as much as I'd look forward to the attentions of a blind proctologist with chronic delirium tremens and steel hooks where his hands should be. In the ...
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“Both Paula and Sally were brilliant. Paula arranged all certificates, ......”

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Jan 07,2013
Minithumbup
Paula
By: 'Lesley'
Jan 07,2013
0 people found
this helpful
Both Paula and Sally were brilliant. Paula arranged all certificates, inventory, check in, etc with no fuss and very efficiently. Sally did the legal tenancy bits - arranged for form signing via email which saved me a journey, was prompt, timely and thorough. Both were ...
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“Good customer contact, plenty of notice given when Silvia is ......”

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Jan 03,2013
Minithumbup
Sylvia
By: 'Terry'
Jan 03,2013
0 people found
this helpful
Good customer contact, plenty of notice given when Silvia is coming to the property, any feedback has been quickly dealt with in a efficient manner...
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“Syliva Reid has been my primary contact at Romans. She ......”

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Jan 02,2013
Minithumbup
Sylvia
By: 'Shalom'
Jan 02,2013
0 people found
this helpful
Syliva Reid has been my primary contact at Romans. She is always responsive and comes back to me whenever i have a query or question. Sylvia's advice and support has been very much appreciated and welcomed. I feel comfortable picking up the phone and know ...
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“Ms Reid has always been very helpfull and has always ......”

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Jan 01,2013
Minithumbup
Sylvia
By: 'r'
Jan 01,2013
0 people found
this helpful
Ms Reid has always been very helpfull and has always helped with any enquiry punctually and efficiently. She also has a very good telephone presence....
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“Sylvia has at all times provided a excellent and responsive ......”

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Dec 30,2012
Minithumbup
Sylvia
By: 'Mike'
Dec 30,2012
0 people found
this helpful
Sylvia has at all times provided a excellent and responsive service, offering practical and common sense advice. Whereas my response to queries has sometimes been slow, Sylvia has responded promptly and courteously....
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“The sale was quick and mostly efficient. We were disappointed ......”

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Dec 28,2012
Minithumbup
Lisa
By: 'Susan'
Dec 28,2012
0 people found
this helpful
The sale was quick and mostly efficient. We were disappointed to get multiple contacts with offers throughout the sale process rather than, as indicated at the start, dealing with the single contact point we first met - Paul Westmoreland - whose customer relationship attitude was ...
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“the agent is very approaching and helpful in so many ......”

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Dec 27,2012
Minithumbup
By: 'adona'
Dec 27,2012
0 people found
this helpful
the agent is very approaching and helpful in so many ways like printing all our necessary documents and above all she help us to communicate with the landlord to reduce the rent....
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“This is my first experience of renting a property and ......”

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Dec 21,2012
Minithumbup
By: 'Sue'
Dec 21,2012
0 people found
this helpful
This is my first experience of renting a property and as a single mum it was a nerve racking prospect! However, Paula has made it a very pleasurable experience. I was most worried about things going wrong around the house and not being able to ...
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“Having not been too impressed with Estate Agents in the ......”

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Dec 21,2012
Minithumbup
Charlotte
By: 'Tim'
Dec 21,2012
0 people found
this helpful
Having not been too impressed with Estate Agents in the past I was very pleased with the service recieved at Romans. Charlotte was very helpful and always delt with my requests well and very promptly. Overall we were very happy with the service and in ...
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“The agent was very helpful, and pleasant to deal with. ......”

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Dec 21,2012
Minithumbup
Sylvia
By: 'Ben'
Dec 21,2012
0 people found
this helpful
The agent was very helpful, and pleasant to deal with. When I, as a tenant, had any questions or issues arising, the agent was quick to respond and sort the things out....
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“Sylvia Reid deals with the customer with professionalism. She's quick ......”

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Dec 20,2012
Minithumbup
Sylvia
By: 'Mrs.'
Dec 20,2012
0 people found
this helpful
Sylvia Reid deals with the customer with professionalism. She's quick to respond to any situation that requires action and she's helpful and friendly. Can quickly contact her if needs to be and arranges things smoothly....
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“We have been a customer of Romans since May 2012 having ......”

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Dec 20,2012
Minithumbup
Paula
By: 'Ian'
Dec 20,2012
0 people found
this helpful
We have been a customer of Romans since May 2012 having had some previous bad experiences with managed lettings. Romans have so far acquitted themselves well and have restored some faith in the process of property management. We do receive regular reports about the property condition ...
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“Just want to take this opportunity to say what a ......”

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Dec 20,2012
Minithumbup
Kelly
By: 'Eirwen'
Dec 20,2012
0 people found
this helpful
Just want to take this opportunity to say what a pleasure it has been again to deal with kelly Luck at your Bracknell office. Kelly always has time to explain everything in detail is curtious and in my case extremly patient. I'm a Midwife and ...
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“Paula is our property manager and has always been very ......”

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Dec 18,2012
Minithumbup
Paula
By: 'Rosa'
Dec 18,2012
0 people found
this helpful
Paula is our property manager and has always been very friendly and helpful. Whilst she has been looking after us we have had new fencing and front door at the Property which I believe the landlord was reluctant to replace....
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“More than happy with the service that i have received ......”

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Dec 18,2012
Minithumbup
By: 'Matthew'
Dec 18,2012
0 people found
this helpful
More than happy with the service that i have received from Romans - Always been very helpful Waiting on news as to when the property's fount door will be replaced as the present door is going moldy and very dam due to the door frame ...
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“I have a full management service with Romans on my ......”

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Dec 17,2012
Minithumbup
Sylvia
By: 'David'
Dec 17,2012
0 people found
this helpful
I have a full management service with Romans on my property since 2000. The professionalism and level of service have been excellent throughout. Having lived abroad, I have every confidence that my home is in good hands. Any issues have always been followed up swiftly and ...
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No fees information available
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Awards won by Romans, Bracknell RG12 1AR



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