Romans
Basingstoke, RG21
4.3/5, 97 reviews
86% recommended
100% lettings valuation accuracy
69% lettings fee satisfaction

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Latest Reviews

View all Reviews 97
22nd Jul 2024
reviewed by 'Jordan'
“Very disappointed and feeling scammed after my experience with this agency!I made an offer for a property, they assured ......”
26th Apr 2024
reviewed by 'Spencer'
“Mya has been exceptional in her handling of out renting until now the move in, she tended to all requests ......”
28th Mar 2024
reviewed by 'Petronela'
“Amber was amazing! She sort out our problem we had when we couldn't get hold of our landlord to receive ......”
7th Feb 2024
reviewed by 'B'
“Amber has been absolutely amazing at sorting out a problem we had when we couldn't get hold of our own ......”
12th Jan 2024
reviewed by 'David'
“Mya and Yavis have been super helpful throughout the process of getting the rental property. They are always incredibly responsive ......”
23rd Nov 2023
reviewed by 'Amber'
“Mya has been exceptional throughout the whole process, she has made the renting process very smooth and easy, would recommend!...”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Romans
2-3 Winton Square
Basingstoke
Hampshire
RG21 8EN
01256 317080

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 69% £700 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
34 1 27 8 14 0 5 0 3 5
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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Estate agents
Letting agents
Latest Properties

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“Service was fairly good during our tenancy, at the earlier ......”

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Jan 10,2013
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Elaine
By: 'Sajuna'
Jan 10,2013
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Service was fairly good during our tenancy, at the earlier Property Manager Petra Snoblova was extremely good and Elaine Hawkins is very supportive and managed things well during our tenancy....
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“I have lived at my Property 160 Gershwin Road with Romans ......”

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Jan 09,2013
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By: 'Emily'
Jan 09,2013
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I have lived at my Property 160 Gershwin Road with Romans for over 2 years & most of the works/Response & Service was acceptable & satisfactory, on occasion there were times with no response & me having to chase for answers but it definately got better over time. Ive used ...
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“Donna has consistenly dealt with my tennants queries to the ......”

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Jan 08,2013
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Donna
By: 'Stephen'
Jan 08,2013
0 people found
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Donna has consistenly dealt with my tennants queries to the highest standard. She is professional and polite when I speak to her and offers the highest possible service. I am happy to leave my property in her capable hands....
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“Nick,Just a brief note to say a very big ......”

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Jan 08,2013
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Nick
By: 'Mr'
Jan 08,2013
0 people found
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Nick, Just a brief note to say a very big thank you to you and the rest of your splendid team in selling our house at the end of 2012. Whilst you were not offering the cheapest service on the market, the enthusiasm and professionalism of ...
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“Romans have been managing my property for over two years ......”

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Jan 05,2013
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Elaine
By: 'Ikram'
Jan 05,2013
0 people found
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Romans have been managing my property for over two years now and my primary point of contact is Elaine Hawkins. I have found Elaine very pleasant to talk to and the level of service provided by her is excellent. Any time an issue has come ...
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“All the staff members of Romans Basingstoke are always ready ......”

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Jan 05,2013
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Donna
By: 'Leanne'
Jan 05,2013
0 people found
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All the staff members of Romans Basingstoke are always ready to help and nothing seems to be a problem to solve for you. We live abroad and really rely on Romans to sort out all our problems & issues with our house & tenants! They have never ...
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“I had a bad leak over Christmas but Donna got ......”

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Jan 04,2013
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Donna
By: 'Laura'
Jan 04,2013
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I had a bad leak over Christmas but Donna got back to me quickly and got it sorted quickly aswel....
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“Any problems I had in the property were dealt with ......”

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Dec 21,2012
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Elaine
By: 'Loet'
Dec 21,2012
0 people found
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Any problems I had in the property were dealt with by Elaine in a speedy way. She liaised with the landlord, who did not always responded swiftly, and made me feel a valued tenant....
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“Romans were excellent during the sale of my property. They ......”

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Dec 14,2012
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By: 'Sharon'
Dec 14,2012
1 people found
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Romans were excellent during the sale of my property. They have a proactive approach to sales giving regular feedback and updates on viewings. The after sales team were also great, l recieved weekly calls on the progress of my sale. I would recommend using Romans ...
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“I reported on Friday 7th December and issue that I ......”

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Dec 14,2012
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Elaine
By: 'A'
Dec 14,2012
0 people found
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I reported on Friday 7th December and issue that I was experiencing with a white supplied with the property. The washing machine was not working as it should. Elaine responded quickly and liaised with our landlord to resolve the problem on our behalf. Both Elaine ...
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“I am an absentee landlord living in Cape Town and ......”

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Dec 12,2012
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Elaine
By: 'Dr'
Dec 12,2012
0 people found
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I am an absentee landlord living in Cape Town and I rely entirely on the Basingstoke team to manage every aspect of my properties. There have been a number of errors from various outside parties, particularly a company called Peverel, but the Basingstoke staff resolve ...
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“Very professional team always willing to help and advise good ......”

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Dec 03,2012
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By: 'Mar'
Dec 03,2012
1 people found
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Very professional team always willing to help and advise good service very polite would definitely use again and recommend to friends....
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“We found that the whole of the Romans team to ......”

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Nov 30,2012
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Donna
By: 'KASHBY'
Nov 30,2012
0 people found
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We found that the whole of the Romans team to be efficient and helpful. They did jobs well above what was being asked of them....
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“We recently sold a house for the first time, I ......”

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Nov 30,2012
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Nick
By: 'Miss'
Nov 30,2012
1 people found
this helpful
We recently sold a house for the first time, I was expecting it to be a stressful experience as you so often hear about but have been pleasantly surprised by how stress free and smooth the experience was. We were guided through our sale by ...
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“Another tale of the unscrupulous and immoral¢â‚¬Â¦¢â‚¬Å“Estate Agent of ......”

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Nov 28,2012
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By: 'Reggie'
Nov 28,2012
7 people found
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Another tale of the unscrupulous and immoral¢â‚¬Â¦¢â‚¬Å“Estate Agent of the Year 2011¢â‚¬Â the advert claims¢â‚¬Â¦how things can change in a year. Gazumping lives on with the gentle encouragement of the friendly Estate Agent¢â‚¬Â¦¢â‚¬Â¦ Yes, having agreed the sale and had the offer accepted, the ...
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By: Reggie
Dec 04, 2012
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We were approached by Romans to market the sale of our property after we knew for sure that it had fallen through. We were told by Romans that the chain above us were all willing to wait while we sorted out our BTL mortgage...then three days later we find out (not from Romans) that a sale on your property has been agreed with another party coming in at a higher bid. The timing was such that we weren't made aware of developments until after we had agreed to market the sale of our property with Ro ...

“Staff were exceedingly polite and helpful. We would thoroughly recommend ......”

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Nov 28,2012
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By: 'Debs'
Nov 28,2012
1 people found
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Staff were exceedingly polite and helpful. We would thoroughly recommend them. They made us feel valued and as though our business mattered to them. A very thorough and professional service....
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“Elaine always provided a very professional and helpful service to ......”

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Nov 16,2012
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Elaine
By: 'Kim'
Nov 16,2012
0 people found
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Elaine always provided a very professional and helpful service to us at the property. Shea had a "nothing too much trouble" approach and responded to any issues in a fast and efficient manner....
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“Romans are acting as my agent as I live abroad & ......”

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Nov 15,2012
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By: 'JET'
Nov 15,2012
0 people found
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Romans are acting as my agent as I live abroad & provide a worry free service for me.,They deal with all issues regarding the let & keep me informed of all events. If any issues occur needing my input I am informed immediately by email and ...
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“My Husband and I would not hesitate in recommending Romans ......”

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Oct 30,2012
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Nick
By: 'Imogen'
Oct 30,2012
0 people found
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My Husband and I would not hesitate in recommending Romans to support you in purchasing or selling a property. We instructed them in the sale of our house. They have a good presence in Basingstoke and I had been seeing Romans boards popping up all ...
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“I have dealt with Elaine Hawkins for many years and ......”

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Oct 25,2012
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Elaine
By: 'Judith'
Oct 25,2012
0 people found
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I have dealt with Elaine Hawkins for many years and have found her courteous, efficient and friendly. She has been prompt in dealing with my requests as landlord....
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“i had a good experience with the rental team in ......”

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Sep 30,2012
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Katherine
By: 'Carly'
Sep 30,2012
0 people found
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i had a good experience with the rental team in Basingstoke when we were renting our apartment out, we had a tenant lined up and moved in with a matter of days. Katherine and David were very helpful and would answer my calls and questions ...
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“Elaine is always responsive to queries and any concerns we ......”

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Sep 26,2012
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Elaine
By: 'Rebecca'
Sep 26,2012
0 people found
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Elaine is always responsive to queries and any concerns we have - usually within a couple of hours. To be honest I usually go to Elaine for any query at all relating to our properties and she always gets me in touch with the right ...
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“This was my first 'agent' managed rented property as I ......”

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Sep 05,2012
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Lynn
By: 'Simon'
Sep 05,2012
0 people found
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This was my first 'agent' managed rented property as I had previously rented from private landlords. I was hoping that this tenancy would be as positive as I had experienced before and it was. There has to be an understanding that an agent with 20-30 ...
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“Katherine Lailey and Robert Milne have been professional, involved and ......”

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Aug 22,2012
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Katherine
By: 'N'
Aug 22,2012
0 people found
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Katherine Lailey and Robert Milne have been professional, involved and efficient throughout our process. We opted for a Fully Managed Service which meant we were able to complete the rental of our property whilst we were out of the country and on the agreed date. ...
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“First time using an Estate Agent whilst letting my property, ......”

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Aug 22,2012
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Katherine
By: 'Hayley'
Aug 22,2012
0 people found
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First time using an Estate Agent whilst letting my property, the whole team at the Basingstoke office were professional knowledgeable, thorough, helpful, and always available when required. Will definitely return to Romans when the time comes around again....
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“I decided to use Romans for letting my house based ......”

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Aug 22,2012
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Katherine
By: 'Veera'
Aug 22,2012
0 people found
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I decided to use Romans for letting my house based on various feedbacks on the internet. From the initial contact to tenants moving in, the whole process was made simpler and less stressful by Katherine from Basingstoke Branch. She was very helpful, diligent and professional ...
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“Overall, Elaine Hawkins has been very helpful and professional in ......”

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Aug 20,2012
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Elaine
By: 'ANTHONY'
Aug 20,2012
0 people found
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Overall, Elaine Hawkins has been very helpful and professional in the management of my property. She is corteous, polite and understanding if difficulties arise....
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“agents were responsive, informative, and found potential tenants quickly. my ......”

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Aug 09,2012
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By: 'John'
Aug 09,2012
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agents were responsive, informative, and found potential tenants quickly. my instructions were clearly understood and all information and documentation from them was clear and concise. This is as far as I have gotten in the process so time will tell whether the other services that ...
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“Katherine was proactive in following up an initial conversation that ......”

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Aug 08,2012
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Katherine
By: 'Sammy'
Aug 08,2012
0 people found
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Katherine was proactive in following up an initial conversation that we had regarding possible letting options. Her communication skills and extent of knowledge was very helpful in deciding the action to take. I was 90% ready to go with a different agent but Katherine's pursuasion demonstrated ...
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“Elaine Hawkins has proven herself invaluable with the various lets ......”

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Jul 27,2012
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Elaine
By: 'Rachel'
Jul 27,2012
0 people found
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Elaine Hawkins has proven herself invaluable with the various lets we have through her office. She not only looks out for our best interests as a Landlord but also provides guidance and feedback personally whenever she visits our properties. A highly reliable member of the ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Romans, Basingstoke RG21 8EN



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