Robinson Michael & Jackson
3/5, 56 reviews
50% recommended
83% sales valuation accuracy
78% sales fee satisfaction
25% lettings valuation accuracy
43% lettings fee satisfaction
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Latest Reviews

 View all Reviews 56
20th Apr 2024
reviewed by 'Unhappy buyer'
“This estate agent is the worst of the worst. I purchased through them & all they were interested in was making ......”
5th Apr 2024
reviewed by 'G'
“I was selling my property through these nearly lost the buyer due to their lack of communication, 2 months later my ......”
29th Nov 2023
reviewed by 'Zuzana Barlog'
“Where to start..The most dishonest and unprofessional estate agent.Callum would not book a viewing with me as the ......”
4th Oct 2023
reviewed by 'Hope'
“Terrible experience, they let out a property that had human faeces down the toilet bin outside that was full to ......”
7th Apr 2022
reviewed by 'Terri Seller'
“Once again, Andy Plaistowe and the Sales Team st Gravesend have done an excellent job selling my property for me. ......”
27th Feb 2021
reviewed by 'Tracy'
“Just want to thank thre team in strood who have been amazing with my house sale as its been a ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 83% 78% £26,000 £4,750,000
Lettings 25% 43% £875 £925
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 3 5 4 12 4 4 6 0 11
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Robinson Michael & Jackson Branches (view all 6)
Chatham & Rochester, ME4
Gravesend, DA12
Maidstone, ME14
Rainham & Gillingham, ME8
Strood, ME2
Walderslade, ME5

“This estate agent is the worst of the worst. ......”

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Apr 20,2024
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Andy
By: 'Unhappy buyer'
Apr 20,2024
1 people found
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This estate agent is the worst of the worst. I purchased through them & all they were interested in was making sure I got the mortgage through their broker. They lied about my offer, said the owner wanted £5K more, but when I spoke to them ...
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“I was selling my property through these nearl......”

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Apr 05,2024
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By: 'G'
Apr 05,2024
1 people found
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I was selling my property through these nearly lost the buyer due to their lack of communication, 2 months later my solicitor and Andy from the Gravesend branch after selling the property give the keys to the buyer without the money being deposited to my bank ...
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“Where to start..The most dishonest and unp......”

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Nov 29,2023
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Reece
By: 'Zuzana Barlog'
Nov 29,2023
1 people found
this helpful
Where to start.. The most dishonest and unprofessional estate agent. Callum would not book a viewing with me as the place was apparently sold. Then I found out from the seller that the property was not sold and that the seller did not receive any ...
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“Terrible...”

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Oct 04,2023
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By: 'Hope'
Oct 04,2023
0 people found
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Terrible experience, they let out a property that had human faeces down the toilet bin outside that was full to the brim of dogs poo from previous tenant. There was underwear left from the previous tenant. There is a mouse/rat in the property that ...
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“Great Sales Team...”

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Apr 07,2022
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Andy
By: 'Terri Seller'
Apr 07,2022
1 people found
this helpful
Once again, Andy Plaistowe and the Sales Team st Gravesend have done an excellent job selling my property for me. They are all very professional, erudite and knowledgeable and kept me informed throughout the whole process. I have used them several times now and can ...
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“Strood team.....”

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Feb 27,2021
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Tammy
By: 'Tracy'
Feb 27,2021
1 people found
this helpful
Just want to thank thre team in strood who have been amazing with my house sale as its been a difficult time for me.Also want to say a massive thankyou to Tammy who has worked her socks off with my house sale at pankhurst ...
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“Rainham Branch - Did not check that Vendors h......”

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Jan 30,2021
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By: 'Disgusted'
Jan 30,2021
0 people found
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Rainham Branch - Did not check that Vendors had ownership of property before offers were accepted. 15 months of waiting for responses regarding lease, without straight answers and they put the property back on the market, despite Vendors not having the Lease in their names....
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“Excellent service...”

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Nov 29,2020
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Andy
By: 'Dawn'
Nov 29,2020
0 people found
this helpful
Best Estate agent in area! This is the third time we have used Michael Robinson and Jackson and each time they have been excellent. Sold our house(s) each time within two weeks, to buyers who were genuine. The sales progressor kept us informed throughout ...
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“RMJ STROOD A*...”

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Sep 13,2020
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Michelle
By: 'Esther'
Sep 13,2020
0 people found
this helpful
If your selling or buying, Michelle at RMJ strood is your lady! Professional and attentive, she made sure we were updated, supported and every part of the process was quick and easy with her knowledge and guidance. Would use her again 100%. A fabulous job by ...
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“We sold our property in Chalk, Gravesend back......”

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Jun 19,2020
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Andy
By: 'Tony'
Jun 19,2020
1 people found
this helpful
We sold our property in Chalk, Gravesend back in January 2020 very quickly through the Gravesend branch. Throughout lockdown etc we were regularly kept informed by Andy. We found Andy and his team to be very efficient and helpful. On the day of moving Jo was ...
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“Exceptional Service...”

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Dec 02,2019
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Jo
By: 'Josephine'
Dec 02,2019
0 people found
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As it was my first time using them, the service was fantastic . They always kept me informed of the progress. I would also like to use this opportunity to thank Jo and Andy who were both exceptional. I would recommend Robinson and Jackson to anyone ...
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“Excellent service with MRJ in Strood The staf......”

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Oct 29,2019
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By: 'Mrs'
Oct 29,2019
0 people found
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Excellent service with MRJ in Strood The staff at are very friendly & extremely professional. I would highly recommend them...
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“I’m very impressed about how Robinson......”

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Aug 29,2019
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By: 'Joseph'
Aug 29,2019
1 people found
this helpful
I think I’m very impressed about how Robinson Jackson handled the whole application and I’m very pleased with the customer service. Especially Abby....
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“Great and Positve Feedback...”

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May 08,2019
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By: 'Jo'
May 08,2019
0 people found
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I would strongly recommend the services of RMJ the entire Strood Branch were very supportive; great job. Regards Jo Dolan...
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“Very professional...”

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Apr 15,2019
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By: 'Another'
Apr 15,2019
0 people found
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We have used Robinson Micheal Jackson 4 times and have always found them very professional reliable and very efficient every member of staff plays their part . They may not be the cheapest but you get what you pay for. So a big thank you to all ...
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Comment on agent fees
Competitive
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“House move...”

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Feb 22,2019
Minithumbup
By: 'Lee'
Feb 22,2019
0 people found
this helpful
i would like to say a big thanks to Andy and all of his team, especially Reece Cox and Jo Rossiter for the professional manner and smooth running from valuation to exchange of my property and beyond,...
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Comment on agent fees
excellent service from start to completion
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“Do not buy or sell with this office!...”

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Nov 23,2018
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By: 'Erckhadt'
Nov 23,2018
1 people found
this helpful
They will waste your time, and even bully you. They cut corners where they can at your expense. They are also awful, just awful at sales progression....
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Comment on agent fees
Fees are fine but not worth the paper.
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“Terrible...”

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Aug 29,2018
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By: 'Teena'
Aug 29,2018
4 people found
this helpful
This company is just rubbish. They have no clue what they are doing and employ all the strategies that give estate agents a bad name i.e. overpricing your property to get the business then only interested in trying to get you to reduce the ...
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Comment on agent fees
Waste of energy, time and money
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“FIVE STARS to Angela...”

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Aug 01,2018
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Angela
By: 'FIVE'
Aug 01,2018
0 people found
this helpful
I had an amazing experience!! Angela is a professional and polite member of staff who looked after me throughout the purchase of my first home. I highly recommend Angela if you have any issues or queries. Thank you Angela, good work!!...
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Comment on agent fees
Brilliant!!!!
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“LANDLORDS - DO NOT USE ROBINSON MICHAEL AND JACKSON Robinson ......”

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Dec 12,2017
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By: 'Annoyed'
Dec 12,2017
1 people found
this helpful
LANDLORDS - DO NOT USE ROBINSON MICHAEL AND JACKSON Robinson Michael and Jackson were the letting agents for my property. Their service is terrible. Despite paying for a fully managed service they pushed everything except rent collection back to me. Their observation and record keeping ...
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Comment on agent fees
High for what you get.
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“I have used Robinson Michael & Jackson before and therefore was ......”

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Aug 15,2017
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By: 'Mrs'
Aug 15,2017
0 people found
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I have used Robinson Michael & Jackson before and therefore was happy to use them again. I am very pleased with the service they gave. They sold my house quickly and kept me up to date with progress all the way through. Would definitely recommend and ...
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Comment on agent fees
Fair
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“Apartment completion February 2017 assigned instruction to James unable to find ......”

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Aug 08,2017
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By: 'JW'
Aug 08,2017
1 people found
this helpful
Apartment completion February 2017 assigned instruction to James unable to find tenant to rent new property in Gillingham. Hopes raised then disappointment on potential tenants my mistake to leave it with them until August 2017 But always told there were potential tenants nothing achieved.Waste of my ...
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“Thank you to the Gravesend team from the being to ......”

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Jun 04,2017
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By: 'Dave'
Jun 04,2017
0 people found
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Thank you to the Gravesend team from the being to the end you were amazing and professional. Reece, Ben and Louise going the extra mile for us....
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Comment on agent fees
Reasonable
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“Would never recommend this estate agent at all very pushy ......”

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May 09,2017
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By: 'Unknown'
May 09,2017
0 people found
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Would never recommend this estate agent at all very pushy for us to sell through them when we finally signed up not very good for getting people round for viewings. Although yes they sold our property once sold we never had no communication from them ...
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Comment on agent fees
Little higher then some out there
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“Was passed to their Female manager who was rude, after ......”

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Mar 30,2017
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By: 'Local'
Mar 30,2017
1 people found
this helpful
Was passed to their Female manager who was rude, after cancelling a valuation appointment booked for over a week, cancelling literally 5 minutes before due to my house, female manager was impatient & rude in tone, huffing down the phone. I asked them still to come out & ...
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“but on the ball, professional, polite, took all the workload ......”

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Dec 17,2016
Minithumbup
By: 'george.w.dye'
Dec 17,2016
0 people found
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but on the ball, professional, polite, took all the workload on board, from distance gave good results, swift action, polite service, not perfect, some issues - always resolved - quickly. the businessmans choice of agent. not the cheapest - get what you pay for....
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Comment on agent fees
not cheap, get what you pay for.
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“I completely regret not looking at these reviews before embarking ......”

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Oct 06,2016
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By: 'DisappointedNeg'
Oct 06,2016
1 people found
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I completely regret not looking at these reviews before embarking on a career path with this company. The overall experience was absolutely disgusting, my first 3 weeks in to the company were solely sitting and reading contracts with no guidance or training. They weren't kidding when ...
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Comment on agent fees
Not worth the price quoted
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“Terrible tactics to get a sale through. Pressure tactics galore. ......”

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Aug 16,2016
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Kevin
By: 'Unhappy'
Aug 16,2016
4 people found
this helpful
Terrible tactics to get a sale through. Pressure tactics galore. Lies about communications with vendor. Kevin Wooder in particular is a disgraceful person to do business with and as if facial hair make you appear more trustworthy! I will be writing to the ombudsman about ...
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“I would have given 0 stars if this website would have ......”

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May 06,2016
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By: 'Mr'
May 06,2016
6 people found
this helpful
I would have given 0 stars if this website would have let me . We are currently renting a property through this agency (if you can call them that). We have been in rental properties for the past few years and have dealt with all sorts of ...
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“The worst expierience ever ! We made an offer and it ......”

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Apr 12,2016
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By: 'Kaya'
Apr 12,2016
3 people found
this helpful
The worst expierience ever ! We made an offer and it was accepted but during the weekend they let someone else to buy it. It looks that they didn't want to sell the house to us because we choose different agent to sell our current property. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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