Richard Kendall Estate Agent
Castleford, WF10
4.9/5, 72 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
99% lettings fee satisfaction
With nearly 50 years’ experience in selling and renting homes through the 5 towns of Wakefield, Richard Kendall Estate Agent are the only agent to call. Like all of our offices, our Castleford office is open 7 days a week, call in to speak to a member of our friendly team, or get ... show more With nearly 50 years’ experience in selling and renting homes through the 5 towns of Wakefield, Richard Kendall Estate Agent are the only agent to call. Like all of our offices, our Castleford office is open 7 days a week, call in to speak to a member of our friendly team, or get in touch using the contact details below.

Opening Hours
Address

Richard Kendall Estate Agent
46 Carlton Street
Castleford
West Yorkshire
WF10 1BA
01977 808210

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £26,000 £1,900,000
Lettings 50% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 0 0 45 1 21 3 0 0
Areas covered
  • WF10
  • WF11
  • LS15
  • LS25
  • LS26
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS TDS SAGEagent
Latest Properties

“Brilliant service...”

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May 15,2018
Minithumbup
Alison
By: 'SRowlatt'
May 15,2018
0 people found
this helpful
I have just exchanged on a property in Castleford, the sale took a long time due to issues but throughout Alison was amazing at keeping us updated and being the middle person between us and the rest of the chain. Couldn't have asked for a ...
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“Amazing help...”

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May 05,2018
Minithumbup
Tina
By: 'Paul'
May 05,2018
0 people found
this helpful
Tina is such a big help from start to finish. She is always going the extra mile to get you what you need . My purchase was hard enough . Without tina it would have been nearly impossible Friendly , helpfull , reliable ... top marks...
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“Very Personable...”

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Apr 19,2018
Minithumbup
Alison
Tina
By: 'Stevier'
Apr 19,2018
0 people found
this helpful
Excellent support and personal service. A much better value for money than most other agents and they are always available...
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Comment on agent fees
Excellent
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“Excellent service...”

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Mar 27,2018
Minithumbup
Alison
Tina
By: 'S'
Mar 27,2018
0 people found
this helpful
An impressive service from start to finish. We were constantly kept up to date with developments by Alison Tina and Lorena....
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“'Service so far'...”

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Mar 27,2018
Minithumbup
Alison
Tina
By: 'Ann'
Mar 27,2018
0 people found
this helpful
Right from the start, we had excellent service from Jody the valuer who gave us good quote, fab brochure and online write up. Good communication both giving us information/advice and listening to OUR needs. The viewings have been coming thick and fast, they are ...
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Comment on agent fees
Our personal quote was extremely competetive.
Was this helpful? Yes

“Super quick completion...”

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Mar 19,2018
Minithumbup
Alison
Tina
By: 'SW'
Mar 19,2018
0 people found
this helpful
Thank you for the super quick completion from viewing to getting the keys only 10 days! Alison and Tina worked with the sellers and solicitors to push things through for me. I will definitely use Richard Kendalls again. Excellent service. Thank you....
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“I simply cannot praise this estate agent enough. I wouldnt ......”

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Feb 19,2018
Minithumbup
Tina
Alison
By: 'Dave'
Feb 19,2018
0 people found
this helpful
I simply cannot praise this estate agent enough. I wouldnt hesitate to recommend them should anyone be considering selling their property. To Tina and Alison ....Ladies thank you from the bottom of my heart you delivered what could be expected and then some. Simply 1st ...
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Comment on agent fees
Very Good
Was this helpful? Yes

“I would like to thank the staff of Richard Kendal ......”

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Feb 19,2018
Minithumbup
Alison
By: 'David'
Feb 19,2018
0 people found
this helpful
I would like to thank the staff of Richard Kendal at Castleford especially for the assistance of Alison, I am sure that the sale would not have been as quickly dealt with without her persistence dealing with the solicitors involved as well as answering many ...
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Comment on agent fees
Fees are normal for a house sale
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“Alison dealt with us in a friendly but professional manner, ......”

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Jan 17,2018
Minithumbup
Alison
Tina
By: 'LisaB'
Jan 17,2018
0 people found
this helpful
Alison dealt with us in a friendly but professional manner, and Tina was ready to help us out in her absence. We were given regular updates on the progress of our house sale, and both were always ready to answer any queries we had, and ...
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Comment on agent fees
On a par with others in the area
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“I was so nervous about selling our home and wasn't ......”

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Jan 13,2018
Minithumbup
Alison
By: 'Nic'
Jan 13,2018
0 people found
this helpful
I was so nervous about selling our home and wasn't sure what to expect but the amount of support we have had has been amazing. Alison has been brilliant so far and has been so supportive and helped us every step of the way. Couldn't ...
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Comment on agent fees
Good
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“Amazing Customer service. I had an answer to every single ......”

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Dec 27,2017
Minithumbup
Tina
By: 'Michal'
Dec 27,2017
0 people found
this helpful
Amazing Customer service. I had an answer to every single question I've asked and there were ton of 'em. They've helped me with negotiations and finalising the deal that otherwise might not have happened. Thank you!...
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“Alison at Richard Kendall has been an absolute star. Supportive ......”

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Dec 12,2017
Minithumbup
Alison
By: 'NathanCarrie'
Dec 12,2017
0 people found
this helpful
Alison at Richard Kendall has been an absolute star. Supportive and encouraging, especially when the bank were messing us around. She has kept us up to date at every stage of the buying process which we really appreciated as we are first time buyers. We ...
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Comment on agent fees
Extremely reasonable
Was this helpful? Yes
By: Claire Kendall
Dec 13, 2017
View all comments (1)
Thank you so much for your review of Alison Hopkinson at our Castleford office. We are immensely proud of all our staff and it's great for us to receive such positive feedback at what is our newest office in the family of Richard Kendall Estate Agent. All the very best to you in your new home. ...
Staff picture Tina
(50)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing you with the highest level of service possible, but sometimes, things can go wrong. By letting us know when you have a problem, we can work with you to understand what’s happened and put it right. This easy-to-use guide tells you how to make us aware of your views so that we can address any concerns you may have, quickly and professionally.

The first thing you need to do is contact us and let us know what part of our service you are unhappy with. You can report your concerns to us by phone, in writing by post, or you can send us an email.
We will aim to resolve any issues immediately, however if this is not possible, your concerns will then be escalated to a manager, who will investigate the matter.

Richard Kendall Estate Agent
46 Carlton Street
Castleford
WF10 1BA

When we receive your complaint, we will:
• Send you a written acknowledgement within three working days which will outline who is responsible for investigating the issues raised.
• Collate as much information as possible and liaise with the various departments involved to establish all the facts.
• Send a detailed response within fifteen working days, informing you of the outcome and ask if the suggested resolution is satisfactory. If we need more time to resolve your concerns however, you will receive a written explanation for the delay.
All complaints are kept confidential and will be dealt with in a fair and unbiased way. If we do not hear from you within eight weeks of our response, we will assume the matter has been resolved and the complaint will
be closed.

Should you have concerns in the meantime however, please contact the member of staff whose name appears on the letter of acknowledgement.

After receiving our response, if you feel your complaint has not been fully addressed, please let us know and we will aim to resolve the matter for you. Your concerns will be acknowledged within three
working days of receipt and your complaint will be passed to an alternative, more senior member of staff for consideration. Where possible, a final response will then be issued
within fifteen working days. If we are unable to respond to you within this timescale, we will contact you to let you know when we anticipate a resolution, and inform
you of your right to appeal to a third party.
If you are still not satisfied with the outcome, we would advise that you contact our independent redress scheme.

As a Propertymark Protected agent, if you feel your
complaint has not been satisfactorily dealt with by
ourselves and the redress scheme, you can send your
complaint to Propertymark. Go to the Propertymark
website to download a complaint form.
Propertymark investigates complaints against
members where there is evidence the agent has
breached Conduct and Membership Rules. Examples
of this include, but are not limited to, misuse of client
money, failure to uphold high standards of ethical
and professional practice, and failure to answer
correspondence.
01926 496 791
[email protected]
propertymark.co.uk/complaints
Last updated at 12:11 PM 18/05/2022 by allAgents

Awards won by Richard Kendall Estate Agent, Castleford WF10 1BA



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