Old Town Swindon, Swindon, SN1
4.6/5, 181 reviews
88% recommended
92% sales valuation accuracy
94% sales fee satisfaction
83% lettings valuation accuracy
94% lettings fee satisfaction
From our network of offices across the Swindon area in Old Town, North Swindon, Wroughton, Shaw, Highworth, Stratton, Royal Wootton Bassett and Faringdon, our team is passionate about doing the best job possible for you – matching the right people with the right homes and providing a first class property management ... show more From our network of offices across the Swindon area in Old Town, North Swindon, Wroughton, Shaw, Highworth, Stratton, Royal Wootton Bassett and Faringdon, our team is passionate about doing the best job possible for you – matching the right people with the right homes and providing a first class property management and home lettings service.

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Latest Reviews

View all Reviews 181
22nd Nov 2024
reviewed by 'Paul Lawrence'
“Richards James were helpful and professional throughout.Market appraisal and reasoning behind valuation were made clear to me.Advice on ......”
21st Nov 2024
reviewed by 'Catalin'
“I had an excellent experience with Regards,​​Julia Barrow during the purchase of my home. They were professional, attentive to ......”
18th Nov 2024
reviewed by 'Danielle'
“Matt was very helpful, efficient and gave us some great advice. We had quick responses and clear guidance that made ......”
18th Nov 2024
reviewed by 'Jordan'
“Highly Recommend Matt and the Richard James team with selling our property. Extremely professional and excellent communication throughout the process ......”
16th Nov 2024
reviewed by 'Dave'
“Both Julia and Matt were extremely helpful, efficient and proffesional in all our dealings with the purchase. Julia in particular ......”
11th Nov 2024
reviewed by 'Robert'
“I found Julia to be very professional, polite and helpful. Julia kept me fully informed throughout the sales process and ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Richard James Estate Agents (Swindon)
101 Victoria Road
Swindon
Wiltshire
SN1 3BD
01793 520720

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 92% 94% £90,500 £3,050,000
Lettings 83% 94% £425 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 3 41 6 44 1 42 7 12 5
Areas covered
  • SN1
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Apartments, SN25
East Swindon, SN3
Highworth, SN6
Land and New Homes, SN25
North Swindon Lettings, SN25
North Swindon Sales, SN25
Old Town Swindon, SN1
Royal Wootton Bassett, SN4

“Great service and team...”

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Nov 18,2020
Minithumbup
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Ellis-Rose
By: 'Emma-Louise'
Nov 18,2020
0 people found
this helpful
Ellis had been very helpful with securing me an apartment in swindon. Due to circumstances, I was not able to see the flat in person, but Ellis made sure I had seen the virtual tours and everything was to my liking. Ellis worked efficiently and ...
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“Huge thanks to Richard James for re-letting o......”

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Nov 15,2020
Minithumbup
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Ellis-Rose
By: 'Chris'
Nov 15,2020
0 people found
this helpful
Huge thanks to Richard James for re-letting our apartment in these challenging times. Ellis was particularly helpful with her advice as to the suitability of applicants and was not prepared to recommend anyone she did not feel completely happy with. She definitely went the extra ...
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“I found Ellis to be extremely helpful , polit......”

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Nov 13,2020
Minithumbup
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Ellis-Rose
By: 'Ian'
Nov 13,2020
0 people found
this helpful
I found Ellis to be extremely helpful , polite and so positive in her approach with always being fully informed of events and always being cheery which we all need especially when facing the difficult times we encounter. A breath of fresh air ! I would with ...
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“Ellis-Rose : very professional and knowledgeable...”

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Nov 12,2020
Minithumbup
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Ellis-Rose
By: 'John'
Nov 12,2020
0 people found
this helpful
Having recently relet my one-bed flat for me I have always found Ellis-Rose to be very professional and knowledgeable about what rental income is achievable in the local central Swindon market. She has expertly guided my expectations and found me a good tenant. In addition, ...
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“The Richard James team were exceptional from ......”

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Nov 03,2020
Minithumbup
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Ellis-Rose
By: 'Steve'
Nov 03,2020
0 people found
this helpful
The Richard James team were exceptional from our first meeting to when the tenants moved into our home. Ellis-Rose lead her team brilliantly and was there for us every step of the way. Highly recommended....
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“Excellent service throughout the process of l......”

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Oct 29,2020
Minithumbup
By: 'David'
Oct 29,2020
0 people found
this helpful
Excellent service throughout the process of letting a property. Very prompt and professional staff. All questions and queries dealt with efficiently. Thank you Sophie...
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“Purchase of a bungalow in Lawn...”

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Oct 07,2020
Minithumbdown
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Laura
By: 'Philip'
Oct 07,2020
0 people found
this helpful
Laura and her team were professional from start to finish and very helpful in pushing along the purchase of the new bungalow in Lawn. Can't recommend them enough....
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“Brilliant sales service...”

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Aug 27,2020
Minithumbup
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Jade
By: 'John'
Aug 27,2020
0 people found
this helpful
Richard James dealt with my purchase of a property in Swindon. Jade Wilkes handled sales progression and was absolutely brilliant. She chased everyone involved in the chain and always updated me on how things were progressing. I cannot praise Jade enough. If you are lucky ...
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“Great Customer Service! Extremely helpful sta......”

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Jul 05,2020
Minithumbup
By: 'Savio'
Jul 05,2020
0 people found
this helpful
Great Customer Service! Extremely helpful staff, kept me updated in all stages of my purchase, even during the Covid 19 period...finally settled now into our new home...Thank you......
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“The most difficult letting agency I ever found...”

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Jul 02,2020
Minithumbdown
By: 'Ioana'
Jul 02,2020
0 people found
this helpful
The most difficult agency I ever found. If I inquire a property through email, they never come back and if I call, either does not answer or I`m forwarded to a mobile number which again nobody answer. I applied for few properties to rent ...
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“Kept me up to date and provided assistance th......”

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Jun 02,2020
Minithumbup
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Cathy
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Jade
By: 'mohesh'
Jun 02,2020
0 people found
this helpful
Kept me up to date and provided assistance throughout the sale. Couldn't ask for a better service. Valuation was nearly accurate to the sale agreed price and the property was on the market without any undue delay. I am highly recommending Richard James for their ...
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“Richard James provides a brilliant service fr......”

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Jan 11,2020
Minithumbup
By: 'Sinead'
Jan 11,2020
0 people found
this helpful
Richard James provides a brilliant service from start to finish. Janet was with me every step of the way and was always there to update me on the process. She was always so informative & reassuring. I would like to thank her and the rest of ...
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“Brilliant service, seamless from start to fin......”

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Aug 13,2019
Minithumbup
By: 'Ash'
Aug 13,2019
0 people found
this helpful
Brilliant service, seamless from start to finish. Sophie and her colleagues dealt with every aspect of completing our move very efficiently....
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“Disappointing Service...”

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Apr 03,2019
Minithumbdown
By: 'James'
Apr 03,2019
2 people found
this helpful
Due to unforeseen circumstances I had to move out from my property rather sooner into my tenancy then hoped & whilst the agency assisted this process with viewings they let the Landlord make very unreasonable demands of me such as paying his re-let fees which were ...
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Comment on agent fees
Fees as with majority of agents are very high & seem to offer very little value for money.
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“Flat Let...”

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Mar 29,2019
Minithumbup
By: 'Stephen'
Mar 29,2019
0 people found
this helpful
Ellis was on time for my viewing and well presented informative and helpful with all information i needed and following up with my offer through to the final days of transaction...
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good
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“Fantastic Service...”

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Mar 19,2019
Minithumbup
By: 'Tony'
Mar 19,2019
0 people found
this helpful
Fantastic service from Richard James from start to finish. I would highly recommend them and would not hesitate to use them again...
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Excellent Value or Money
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“Just fabulous...”

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Nov 21,2018
Minithumbup
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Cathy
By: 'Kevin'
Nov 21,2018
0 people found
this helpful
You just can't get customer service like this anywhere else. I tried one of the internet agencies and got nowhere. They offer I received was 20% less than asking. Cathy took on the property at the same price, we immediately had viewings and it sold at ...
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Comment on agent fees
Very fair pricing would have paid more knowing what I know now.
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“Advice, help and great personal service...”

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Nov 19,2018
Minithumbup
By: 'Nick'
Nov 19,2018
0 people found
this helpful
During an 'open day' viewing of a house last week we were helpfully directed by Grace towards a second property just down the road from the first that she felt might suit. What a find! Following a second viewing today we are now (with Grace's ...
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“Richard James "better than all the rest"...”

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Sep 06,2018
Minithumbup
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Alex
By: 'Nigel'
Sep 06,2018
1 people found
this helpful
We had two properties to sell and then to find and purchase another, so during all this we dealt with a few estate agents and Richard James were by far the best to deal with and the way they operate. Alex listened to what we ...
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Comment on agent fees
I always have my budget I am prepared to go to and Alex and I agreed a good fair fee. Plus Alex covered his fee by getting 5k over asking.
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“Richard James is an exceptional company in all aspects of renting our house in dunsford close...”

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Aug 08,2018
Minithumbup
By: 'Kieron'
Aug 08,2018
1 people found
this helpful
They took the hassle of finding our house, we would recommend them very highly as they are so friendly and so very helpful. It's like a dream come true to move to Swindon after 9 years of travelling, teigan Hall was very helpful in everything,...
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Comment on agent fees
Good
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“Great...”

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Jul 27,2018
Minithumbup
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Ellis-Rose
By: 'Alan'
Jul 27,2018
0 people found
this helpful
Ellis & the team at Richard James have been great, Ellis was very polite and helpful during my viewing answering my concerns & questions. Since moving forward from that, there has been excellent communication from them!...
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Comment on agent fees
Good
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“Renting...”

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Jul 26,2018
Minithumbup
By: 'Mel'
Jul 26,2018
0 people found
this helpful
The Faringdon team have been very helpful and interested in helping me. The viewings were professionally undertaken with information about the property. If they didn't know they would come back to me....
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Comment on agent fees
The fees are standard and explained in the notes given to you.
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“Always on hand for help and advice....”

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Jul 11,2018
Minithumbup
By: 'Vic'
Jul 11,2018
0 people found
this helpful
Emily manages to strike the perfect balance between being personable and professional - she always seems to be in control and on top of things....
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Comment on agent fees
Worth it for the level of service you get.
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“Rebecca is awesome!...”

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Jun 29,2018
Minithumbup
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Rebecca
By: 'Helen'
Jun 29,2018
0 people found
this helpful
In the 5 years I've been renting through Richard James, Rebecca has always been my 'go to' person. Always friendly, efficient and professional. Nothing is ever too much trouble which is a rare attribute. Thank you Rebecca 😊...
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“Excellent Advice...”

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Jun 28,2018
Minithumbup
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Rebecca
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Ellis-Rose
By: 'Mr'
Jun 28,2018
0 people found
this helpful
I received Exceptional and Professional Advice on my new investment from Rebecca. I will definitely recommend her to other Investors. Mr E Green...
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“Great...”

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Jun 06,2018
Minithumbup
By: 'SF'
Jun 06,2018
0 people found
this helpful
Great communication skills, would use again if looking to let. Quick and simple process friendly and nice to speak with! My only negative would be the unesessary detail of the inventory was quite draining to go through and double check....
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Comment on agent fees
Just the nature of letting, not nice to have to pay £500 for checks/references but not the most expensive fees I have come across
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“Natasha Heffron...”

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Jun 01,2018
Minithumbup
By: 'Richard'
Jun 01,2018
0 people found
this helpful
Natasha was always courteous and prompt in her timing. She went out of her way to meet our timelines, even after office hours. She was prompt with finding out answers to questions we had. Our renting process with Richard James was smooth and painless and ...
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Comment on agent fees
I think the fees are a little high, but no different than other letting agents.
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“Rebecca was a Great help...”

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May 23,2018
Minithumbup
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Rebecca
By: 'Gareth'
May 23,2018
0 people found
this helpful
Rebecca was amazing helped us find a great house and made the made as easy as possible and helped with all our inquiries...
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Comment on agent fees
Good
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“Excellent service...”

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May 22,2018
Minithumbup
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Rebecca
By: 'Emma'
May 22,2018
0 people found
this helpful
From start to finish Rebecca was professional and had our interests at heart whilst we were looking to find a property to rent. She remained in contact updating us all the way....
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Comment on agent fees
Good and fair
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“From the very start Tiegan has gone above and beyond to help us move in to our new property....”

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May 12,2018
Minithumbup
By: 'Sinead'
May 12,2018
0 people found
this helpful
Although everyone at Richard James have been amazing, from the very start Tiegan has gone above and beyond to help us move in to our new property. She was super helpful and went out of her way to allow our key collection to go as ...
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Staff picture Julia
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 1:57 PM 09/05/2018 by sam

Awards won by Richard James Estate Agents (Swindon), Swindon SN1 3BD



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Richard James Estate Agents (Swindon)

Branch - Old Town Swindon, Swindon, SN1

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