Chesterfield, S40
4.8/5, 99 reviews
96% recommended
89% sales valuation accuracy
90% sales fee satisfaction
96% lettings valuation accuracy
74% lettings fee satisfaction
Local branch with national exposure. With a dedication to customer service and communication show more Local branch with national exposure. With a dedication to customer service and communication

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Latest Reviews

View all Reviews 99
13th Jan 2023
reviewed by 'Ann'
“We found the staff at Reeds Rains Chesterfield Branch extremely efficient and pleasant. We dealt with Phoebe Gothard and Jonathan ......”
2nd Nov 2022
reviewed by 'Jonathan'
“Phoebe at Reeds Rains, Professional, Compassionate and committedHaving moved from a different company Phoebe continued on to be the agent ......”
14th Mar 2021
reviewed by 'Claire'
“Reeds reins Chesterfield were Superb from start to finish, Miranda’s weekly calls before we marketed out property prompted us ......”
18th Jan 2021
reviewed by 'Lee'
“My check out was not done in time for my new client moving in and so the inventory could not ......”
29th Jul 2019
reviewed by 'Nerice'
“Very well looked after all questions answered would recommend them again, really impressed with how we was treated xxxx X...”
26th Apr 2018
reviewed by 'Mr'
“Would just like to thank Jake and Sarah at reeds rains for their help with the sale of my house. ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Reeds Rains
42 Glumangate
Chesterfield
Derbyshire
S40 1TX
01246236991

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 90% £50,000 £9,800,000
Lettings 96% 74% £400 £1,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 2 19 1 26 1 20 0 2 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“We found carol to be knowledgeable and organised. The office ......”

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Dec 01,2014
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Carol
By: 'Rodgers'
Dec 01,2014
0 people found
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We found carol to be knowledgeable and organised. The office staff were polite and friendly and retuned calls when they were not able to speak on the telephone. When we were having difficulties contacting the agent of the property we were leaving Carol was most ...
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“Great impression from initially Heather who visited the property and ......”

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Oct 27,2014
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Heather
By: 'Mark'
Oct 27,2014
0 people found
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Great impression from initially Heather who visited the property and then from Carol in the office, all questions and situations were handled effctively and quickly. great team!...
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“Kirsty has been on top of the game throughout the ......”

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Aug 22,2014
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Kirsty
By: 'Dianne'
Aug 22,2014
0 people found
this helpful
Kirsty has been on top of the game throughout the long and tortuous 4 months plus period since an offer was accepted. She has kept constantly in touch with both sets of solicitors and has been unrelentingly cheerful throughout the process. (It was a very complex ...
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Comment on agent fees
No body likes to pay fees but at least I felt they were competitive and although the house was originally marketed at 85,000 at least it was sold!
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“Gave very good service throughout, getting me a tennant in ......”

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Aug 08,2014
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By: 'Russell'
Aug 08,2014
0 people found
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Gave very good service throughout, getting me a tennant in a very short time. Good communication, updating me on the progress. Would recommend and use again....
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“Excellent! Helpful and pro-active marketing to our target audience. Prompt ......”

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Aug 04,2014
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By: 'Mr'
Aug 04,2014
0 people found
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Excellent! Helpful and pro-active marketing to our target audience. Prompt service and great knowledge of the local area. Dealt with all our needs effectively....
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“Kirsty worked tirelessly on my behalf in what became quite ......”

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Jul 21,2014
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By: 'Barry'
Jul 21,2014
0 people found
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Kirsty worked tirelessly on my behalf in what became quite a difficult and protracted sale. Kirsty was always very supportive and her positive and cheery attitude helped to lessen my stress levels! My calls were always returned promptly and when calling into the branch was ...
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“The staff in the lettings department very quickly got on ......”

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Jul 04,2014
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By: 'A'
Jul 04,2014
0 people found
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The staff in the lettings department very quickly got on to re-letting my property and rang me regularly, giving me updates and responses of potential tenants. Once they had found someone Heather and Carol managed to sort out all the behind the scenes paperwork in ...
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“We live in tenerife so we relyed soley on Carol ......”

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Jul 03,2014
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Carol
By: 'Karen'
Jul 03,2014
0 people found
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We live in tenerife so we relyed soley on Carol and Heather. They were very efficient and kept us informed constantley. The whole process was very quick and smooth. Thanks girls....
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“Great, helpful and generous service. Carol is a fantastic agent, ......”

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Jun 26,2014
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Carol
By: 'Sam'
Jun 26,2014
0 people found
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Great, helpful and generous service. Carol is a fantastic agent, very clear and informative and approachable who has gone beyond what I imagined my agent would do. Nothing is perfect of course, but Reeds Reins has largely been great. The tour of the property to ...
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“It is the first time I have rented a property ......”

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Jun 25,2014
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Gemma
By: 'Stacey'
Jun 25,2014
0 people found
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It is the first time I have rented a property and Gemma was very helpful throughout the whole process, nothing was to much trouble and was always polite, friendly and very professional. Gemma put me at ease from the first phone call and what I ...
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“Both Heather and Gemma have been very helpful in meeting ......”

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Jun 24,2014
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Heather
By: 'LGF_Lewis'
Jun 24,2014
0 people found
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Both Heather and Gemma have been very helpful in meeting our rental needs. The Reeds Rains search system led us to request viewings on 2 rental properties; one was let too quickly for us to view, and the other was not quite right. By having an ...
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“First meeting with agent proved to be very professional and ......”

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Jun 20,2014
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Gemma
By: 'Lesley'
Jun 20,2014
0 people found
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First meeting with agent proved to be very professional and truthful with regard to the selling of my property. The photographer arrived the very next day, was once again, extremely professional, quick, efficient and helpful with regard to the portrayal of the property in photographic ...
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“The service i received from reeds rains was excellent the ......”

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Jun 18,2014
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Tracey
By: 'WAYNE'
Jun 18,2014
0 people found
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The service i received from reeds rains was excellent the sales assistant who dealt with all aspects of the sale was Tracey Wathall who kept myself informed all the way even if no viewings Tracey was still there on the phone to give me updates ...
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“From start to finish Reeds Rains made our sale and ......”

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Jun 18,2014
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John
By: 'Charlotte'
Jun 18,2014
0 people found
this helpful
From start to finish Reeds Rains made our sale and move as smooth and stress free as possible. John visited our home and gave all of the information we needed to sell our first home. Following this the branch swiftly prepared a brochure and listed ...
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“Gemma was a real miracle worker, turning round what we ......”

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Jun 18,2014
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Gemma
By: 'Jonathan'
Jun 18,2014
0 people found
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Gemma was a real miracle worker, turning round what we expected to be a problematic sale, and addressing issues with the sellers and the details of the final price. Overall, a very friendly, professional service with plenty of communication to keep us informed....
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“Both Gemma and Tracey were very helpful during the purchase ......”

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Jun 17,2014
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Gemma
By: 'carol'
Jun 17,2014
0 people found
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Both Gemma and Tracey were very helpful during the purchase of this property, we were updated regularly about how things were progressing, both are very professional, friendly and calming when things seem to be going wrong, it was nice to know that if we needed ...
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“My husband and I used ReedsRains on recommendation from our ......”

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Jun 16,2014
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Tracey
By: 'HappyCustomer!'
Jun 16,2014
0 people found
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My husband and I used ReedsRains on recommendation from our friends who sold their house quickly with this agent. We did not even consider using anyone else to sell our house and we weren't disappointed! From the first visit into the Chesterfield branch - we ...
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“Very friendly and helpful and will go out their way ......”

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Jun 05,2014
Minithumbdown
By: 'wheelwright'
Jun 05,2014
0 people found
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Very friendly and helpful and will go out their way to help new and old customers. Easy to get hold of and a great service....
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“Kirsty is one of the few estate agents who does ......”

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Jun 04,2014
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Kirsty
By: 'N'
Jun 04,2014
0 people found
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Kirsty is one of the few estate agents who does what she says and executes it speedily and professionally. Her customer service skills where superb. I am a prolific property investor with many 100's of properties - I am bad tempered and some say rude ...
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“Professional and polite, promptly responds to emails and provides a ......”

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Jun 04,2014
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Carol
By: 'louise'
Jun 04,2014
0 people found
this helpful
Professional and polite, promptly responds to emails and provides a friendly, helpful service. Demonstrates a flexible approach to customer service with a personal touch....
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“In a slow market, Tracey left no stone unturned in ......”

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Jun 03,2014
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Tracey
By: 'Mr'
Jun 03,2014
0 people found
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In a slow market, Tracey left no stone unturned in pursuing a positive outcome. She kept us fully informed on a weekly basis, as requested. Without her help we may have gone elsewhere. Throughout the sale she liaised with the solicitor. A very big thank ...
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“Throughout this process of buying a property, Gemma was always ......”

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Jun 03,2014
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Gemma
By: 'Mr'
Jun 03,2014
0 people found
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Throughout this process of buying a property, Gemma was always there to help us from our initial offer to the exchange of contracts. Phone calls were always answered or promptly returned as were emails. Buying a house is a stressful process at times but having ...
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“From start to finish we dealt mainly with Tracey, she ......”

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Jun 03,2014
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Tracey
By: 'Rose'
Jun 03,2014
0 people found
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From start to finish we dealt mainly with Tracey, she was our main sales negotiator. She is extremely efficient, courteous and polite, and is a true asset to the company. She goes that 'extra mile' for you and nothing is too much trouble. We felt ...
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“The agents have had to deal with the most outrageously ......”

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May 30,2014
Minithumbup
By: 'Drs'
May 30,2014
0 people found
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The agents have had to deal with the most outrageously difficult tenant imaginable and did so in a courteous, polite and patient manner. They have been attentive to all our concerns and requests and have acted in a professional way at all times....
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“I used Reeds Rains Chesterfield to find me a tenant ......”

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May 29,2014
Minithumbup
By: 'L'
May 29,2014
0 people found
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I used Reeds Rains Chesterfield to find me a tenant for my property to let. They were fantastic, all staff are friendly and more than helpfull and they found me a reliable tenant within two weeks. I found them very professional and friendly and would ...
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“Tracey is very professional but above all else she cares ......”

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May 19,2014
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Tracey
By: 'tanya'
May 19,2014
0 people found
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Tracey is very professional but above all else she cares about your well being ,ie she will telephone on a regular basis to ensure all is well ,a buyer i had for my house dropped out of purchasing at the last 2 wks .Tracey has gone ...
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“Tracey was very helpful from the start and always phoned ......”

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May 16,2014
Minithumbup
By: 'esther'
May 16,2014
0 people found
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Tracey was very helpful from the start and always phoned back when she said she would. Sadly the sale didnt proceed because of the valuation but she kept me informed and answered my questions....
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“Agent was very helpful from the start, i explained what ......”

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May 02,2014
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Carol
By: 'LUCY'
May 02,2014
0 people found
this helpful
Agent was very helpful from the start, i explained what kind of property i wanted and she found me the house. Carol has been very helpful with me being a 1st time tenant in this area..had a few problems to start with but she ...
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“Great service, great contact, up to speed, helpful, professional, good ......”

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May 02,2014
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Kirsty
By: 'Eco'
May 02,2014
1 people found
this helpful
Great service, great contact, up to speed, helpful, professional, good location, highly recommended will use again, will also you to sell and let....
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“Great service, great contact, up to speed, helpful, professional, good ......”

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May 01,2014
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Kirsty
By: 'Eco'
May 01,2014
0 people found
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Great service, great contact, up to speed, helpful, professional, good location, highly recommended will use again, will also use the same firm to sell and let....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you wish to complain, you would need to write in the first instance to the branch involved. This branch would acknowledge receipt of your letter/email and then respond within 15 working days. If you were still unhappy with the outcome you would need to contact our Area Manager whose details would be given upon receipt of complaint.
Last updated at 12:02 PM 21/11/2018 by allAgents

Awards won by Reeds Rains, Chesterfield S40 1TX



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