Chesterfield, S40
4.8/5, 99 reviews
96% recommended
89% sales valuation accuracy
90% sales fee satisfaction
96% lettings valuation accuracy
74% lettings fee satisfaction
Local branch with national exposure. With a dedication to customer service and communication show more Local branch with national exposure. With a dedication to customer service and communication

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Latest Reviews

View all Reviews 99
13th Jan 2023
reviewed by 'Ann'
“We found the staff at Reeds Rains Chesterfield Branch extremely efficient and pleasant. We dealt with Phoebe Gothard and Jonathan ......”
2nd Nov 2022
reviewed by 'Jonathan'
“Phoebe at Reeds Rains, Professional, Compassionate and committedHaving moved from a different company Phoebe continued on to be the agent ......”
14th Mar 2021
reviewed by 'Claire'
“Reeds reins Chesterfield were Superb from start to finish, Miranda’s weekly calls before we marketed out property prompted us ......”
18th Jan 2021
reviewed by 'Lee'
“My check out was not done in time for my new client moving in and so the inventory could not ......”
29th Jul 2019
reviewed by 'Nerice'
“Very well looked after all questions answered would recommend them again, really impressed with how we was treated xxxx X...”
26th Apr 2018
reviewed by 'Mr'
“Would just like to thank Jake and Sarah at reeds rains for their help with the sale of my house. ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

Reeds Rains
42 Glumangate
Chesterfield
Derbyshire
S40 1TX
01246236991

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 90% £50,000 £9,800,000
Lettings 96% 74% £400 £1,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
28 2 19 1 26 1 20 0 2 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Nick was timely, thorough, informative, and easy to listen and ......”

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Nov 06,2015
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Nick
By: 'PS'
Nov 06,2015
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Nick was timely, thorough, informative, and easy to listen and have in your home. His valuation was, with hindsight, slightly conservative, but achieved a quick and painless sale. Natalie and other staff members were always available on the phone and pleasant and efficient in dealing ...
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“I would like to say that we have had excellent ......”

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Oct 07,2015
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Carol
By: 'Marc'
Oct 07,2015
0 people found
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I would like to say that we have had excellent service from both of you. Since we bought the property from you a month ago, you have been attentive and quick to help with our needs and because of that we are pleased you are ...
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“The house me and my wife really liked already had ......”

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Sep 01,2015
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Tracey
By: 'Mr'
Sep 01,2015
0 people found
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The house me and my wife really liked already had an offer against it, and tracy did all she could for us to arrange a viewing, to see the mortgage advisor and make an offer before the seller accepted/declined any offer. Tracey even put ...
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“I have bought my first house using Reeds Rains, Chesterfield. ......”

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Aug 31,2015
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Tracey
By: 'Dr.Sharat'
Aug 31,2015
0 people found
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I have bought my first house using Reeds Rains, Chesterfield. The minute I have decided to buy the house Tracey Wathall, Negotiator was so helpful, putting me in the right direction. Very friendly, easily approachable. I can't believe buying a house is this easy with ...
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“We had been advertising the property with another agent in ......”

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Aug 28,2015
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Carol
By: 'Vincent'
Aug 28,2015
0 people found
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We had been advertising the property with another agent in Chesterfield for 3 months with no joy except for time wasters, Carol got in touch to introduce Reeds Rains and within the week we had a viewing and a tenant ready to move in. The service ...
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Comment on agent fees
Whilst the fees charged were a little more than the previous agent I feel it was well worth the extra for the level of service we have received
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“Tracey was always patient and unfailingly cheerful. She explained what ......”

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Aug 19,2015
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Tracey
By: 'Catherine'
Aug 19,2015
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Tracey was always patient and unfailingly cheerful. She explained what we had to do when the solicitor (or more to the point her clerk) was less than helpful. Tracey helped us through an unfamiliar experience at a very stressful time....
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“We had our house on the market in 2014 with another ......”

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Aug 03,2015
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Tracey
By: 'Dan'
Aug 03,2015
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We had our house on the market in 2014 with another agent and were having no luck with the sale, very few viewings and no offers in approximately 10 months. We were approached by Reeds Rains in early 2015 and Tracy and Sue came to the house to ...
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Comment on agent fees
There are options available for cheaper estate agents, but for the service I received the fee was very good value for money.
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“I have had a number of interactions with Catherine and ......”

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Jul 22,2015
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Heather
By: 'Haresh'
Jul 22,2015
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I have had a number of interactions with Catherine and Heather and I have always found them to be efficient and responsive. Pleasure to work with them....
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“I cannot fault Reeds Rains for all of the help ......”

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Jul 10,2015
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Tracey
By: 'Carly'
Jul 10,2015
0 people found
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I cannot fault Reeds Rains for all of the help and chasing they have done. They have been fantastic and have chased everything for us and kept us in the loop throughout the whole moving process. I would definitely recommend the Chesterfield branch & can't thank ...
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“Excellent customer service by Carol in particular at Reeds Rains ......”

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Jul 02,2015
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Carol
By: 'Steven'
Jul 02,2015
0 people found
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Excellent customer service by Carol in particular at Reeds Rains Chesterfield. I would highly recommend them to another landlord looking to let their property....
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Comment on agent fees
Satisfied with the fees.
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“Very proactive when accepting the business , prompt wh attending appointment ......”

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Jun 21,2015
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Heather
By: 'Mike'
Jun 21,2015
0 people found
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Very proactive when accepting the business , prompt wh attending appointment good accurate pictures and precise detailed description following first meeting stated could find tenants quickly and kept there promise within 2 weeks. Follow up service was very comprehensive by both Heather and Carol...
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“My dealing with Reed Rains and in particular staff member ......”

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Jun 16,2015
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Tracey
By: 'Cheryl'
Jun 16,2015
0 people found
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My dealing with Reed Rains and in particular staff member Tracey Wathall was excellent. I was kept informed on every step of the process. This was a pain free and 5 star experience and if selling again wouldn't hesitate to contact them again....
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“Overall I feel we were treated as respected clients disregarding ......”

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Jun 10,2015
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Carol
By: 'SophieM'
Jun 10,2015
0 people found
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Overall I feel we were treated as respected clients disregarding the fact we are a young couple. It was a pleasant experience and they made it as simple and understandable as we could have hoped. Carol kept us updated throughout the application process and helped ...
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Comment on agent fees
I personally feel it was a lot to pay.
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“The complete service was excellent. First of all the property ......”

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Jun 08,2015
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Carol
By: 'Steve'
Jun 08,2015
0 people found
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The complete service was excellent. First of all the property was professionally photographed and marketed at a rental price ABOVE what we had achieved before. All through the relatively short period of marketing, Carol kept me up to date with regular updates and viewings, all ...
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“We first viewed the property online and contacted reeds rains ......”

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Jun 05,2015
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Tracey
By: 'John'
Jun 05,2015
0 people found
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We first viewed the property online and contacted reeds rains where we they spoke to Tracey, after deciding we wanted to purchase Adam booked us in for an appointment and things went from there. Both staff members are thorough and a pleasure to deal with. ...
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“I was more than happy with the help I had, ......”

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May 08,2015
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Carol
By: 'Frances'
May 08,2015
0 people found
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I was more than happy with the help I had, from my initial phone call to the branch. Carol was very helpful when I was completing the paperwork, and was very helpful from start to finish. Heather met me at the property for the viewing. ...
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“My wife and I were completely undecided whether to rent ......”

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May 05,2015
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Heather
By: 'Wynford'
May 05,2015
0 people found
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My wife and I were completely undecided whether to rent our cottage and made several lengthy visits to Chesterfield Reeds Rains before making up our minds. We thought we may have been a nuisance as we kept on asking questions. Nothing could be far from ...
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Comment on agent fees
The Cottage was place on the market after agreeing the agents fees. The fees neared the proposed monthly rent which was fine expecting a wait of a few months at least for prospective tenants. However, Reeds Rains secured a tenant within days of placing on the market - that was fantastic. I initially thought the fees were now expensive but with hindsight the fees were very reasonable as a secure and reliable income was quickly put in place.
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“I have rented from reeds rains now for two years, ......”

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Apr 30,2015
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Heather
By: 'Brenna'
Apr 30,2015
0 people found
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I have rented from reeds rains now for two years, heather has mostly done all of my routine visits. She is always kind and chatty. Heather also helped me choose the flat and met me with the keys, I've always been very happy and have ...
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“After losing out on the house in the first instance ......”

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Apr 29,2015
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Gemma
By: 'Lillie'
Apr 29,2015
0 people found
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After losing out on the house in the first instance the moring it came back on the market Gemma Roper was on the phone to us arranging another viewing, after already having an offer accepted on another house. She worked hard and pushed for us ...
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“My husband and I as new landlords were very apprehensive, ......”

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Apr 29,2015
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Heather
By: 'Mrs'
Apr 29,2015
0 people found
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My husband and I as new landlords were very apprehensive, we need not have been. Heather was fantastic from start to finish, clearly explaining the process of letting our property in detail, answering and questions that we had . We stay in regular touch and would ...
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“On selecting four potential Agents to manage our property Heather ......”

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Apr 20,2015
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Heather
By: 'mark'
Apr 20,2015
0 people found
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On selecting four potential Agents to manage our property Heather Cooper gave a very professional initial presentation and unlike the other agents went out of her way on two further occasions by making additional visits to the property to guide us through the processes ( this ...
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“I am extremely satisfied with the service provided by Heather, ......”

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Mar 26,2015
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Heather
By: 'Pedro'
Mar 26,2015
0 people found
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I am extremely satisfied with the service provided by Heather, Gemma and Tracy. They were brilliant and guided me through each part of the process. They helped me with every question and every step that needed taking and even after all was arraged and paid ...
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Comment on agent fees
Fees are fair and worth it. You do pay for exquisite service.
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“We were told by many people that buying our first ......”

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Mar 10,2015
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Adam
By: 'Victoria'
Mar 10,2015
0 people found
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We were told by many people that buying our first house would be one of the most stressful things we'd ever do in life but with all the help and advise we received from the staff at Reeds Rains and Mortgage adviser Adam that statement ...
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Comment on agent fees
Any fees paid were worth the fantastic service we received from everyone.
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“Tracy was brilliant on sorting everyhing out especially helping with ......”

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Mar 05,2015
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Tracey
By: 'Eileen'
Mar 05,2015
0 people found
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Tracy was brilliant on sorting everyhing out especially helping with the solicitors there petty ways, Tracy could not have done anymore she must have the patience of a saint i know this is her job but she could not have helped anymore thank you...
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“The agents were extremely helpful throughout the process of selling ......”

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Mar 03,2015
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By: 'Peter'
Mar 03,2015
0 people found
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The agents were extremely helpful throughout the process of selling the property. On at least two or three occasions they put themselves out by working late at night to ensure a prompt sale of the property. I could not recommend them highly enough!...
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“The reeds rains experience was second to none Tracy Wathall ......”

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Mar 03,2015
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Tracey
By: 'Paul'
Mar 03,2015
0 people found
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The reeds rains experience was second to none Tracy Wathall was the most helpful agent any one could ask for nothing was any trouble for her she always returned any calls straight away solved any problems with ease and even helped after the sale was ...
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“Showed us round the property at 9am. We rang and ......”

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Feb 20,2015
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Sue
By: 'Beryl'
Feb 20,2015
0 people found
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Showed us round the property at 9am. We rang and asked for a second viewing on the same afternoon, as we had a 3 hour drive and didn't want to come back another day. Sue and her colleague came in their own time, on their way ...
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“Gemma has been Instrumental in the sale of our property ......”

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Feb 05,2015
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Gemma
By: 'Michael'
Feb 05,2015
0 people found
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Gemma has been Instrumental in the sale of our property and the purchasing of our prospective home. she has kept us informed at every stage of the proceedings and in a very professional and friendly manner. If we were to sell our property again we ...
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“I would like to thank Gemma for her time & paitience ......”

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Feb 03,2015
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Gemma
By: 'Dean'
Feb 03,2015
0 people found
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I would like to thank Gemma for her time & paitience in selling our house, every time I went into the store she was very helpful & curteous at all times, always got a big smile on her face, I hope you pass my comments onto Jemma, ...
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“Very impressed with level of information given throughout the process. ......”

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Jan 31,2015
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By: 'SMF'
Jan 31,2015
0 people found
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Very impressed with level of information given throughout the process. Tenant found for the property within days of advert posted. All staff at the branch that I dealt with were very professional and personable....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you wish to complain, you would need to write in the first instance to the branch involved. This branch would acknowledge receipt of your letter/email and then respond within 15 working days. If you were still unhappy with the outcome you would need to contact our Area Manager whose details would be given upon receipt of complaint.
Last updated at 12:02 PM 21/11/2018 by allAgents

Awards won by Reeds Rains, Chesterfield S40 1TX



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