“Would only ever deal reeds rains from now on, because ......”
4 Star Review
Sep 15,2017
By:
'KlS'
Sep 15,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: PR5
Lettings (as a Tenant)
Postcode: PR5
1
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Would only ever deal reeds rains from now on, because they are friendly & professional. All the staff have brilliant customer service & are above the level you expect....
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Comment on agent fees
Fair
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“Excellent service from Donna and Krystal. Donna kept me informed ......”
5 Star Review
Jul 25,2017
By:
'Debbie'
Jul 25,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR55
Sales (as a Vendor)
Postcode: PR55
0
people found
this helpful
Excellent service from Donna and Krystal. Donna kept me informed at every stage. I felt she cared about my sale and in making sure everything went smoothly. Couldn't have asked for better....
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Comment on agent fees
At first I thought the fees were a little high. Particularly being asked to pay for the photographs as extra. However, on reflection the professional photographs were better quality and they were worth the money. The service I got from the branch was excellent and again, I feel now was worth the money.
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“A brilliant service, everyone at Reeds Rains are very friendly, ......”
5 Star Review
Jul 25,2017
By:
'Lynn'
Jul 25,2017
Services: Sales (as a Vendor)
Sold price: £315000
Would you recommend?: Yes
Postcode: PR5
Sales (as a Vendor)
Sold price: £315000
Postcode: PR5
0
people found
this helpful
A brilliant service, everyone at Reeds Rains are very friendly, helpful and professional. I can't thank Donna and Krystal enough, they've both been very supportive through what could have been a difficult process....
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Comment on agent fees
Worth every penny
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“I can not express enough our thanks and praises to ......”
5 Star Review
Jun 06,2017
By:
'Mr'
Jun 06,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR5
Sales (as a Vendor)
Postcode: PR5
0
people found
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I can not express enough our thanks and praises to this incredible team.
Having not sold a property for over 14 years we were quite nervous at the prospect of selling and buying simultaneously and from day one Donna and Krystal gave us confidence and the ...
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Comment on agent fees
Worth every penny
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“Donna, Krystal and all at Reeds Rains have been brilliant ......”
5 Star Review
May 27,2017
By:
'Hannah'
May 27,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR5
Sales (as a Vendor)
Postcode: PR5
0
people found
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Donna, Krystal and all at Reeds Rains have been brilliant right from the word go! We had plenty of viewings and always recieved feedback. Even over Christmas when there were fewer viewers we had plenty of contact with the agents. All staff are very approachable ...
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Comment on agent fees
Fees were of an average price.
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“Krystal was very pleasant and helpful from day one. She ......”
5 Star Review
May 21,2017
By:
'JW'
May 21,2017
Services: Sales (as a Buyer)
Sold price: £92000
Would you recommend?: Yes
Postcode: PR5
Sales (as a Buyer)
Sold price: £92000
Postcode: PR5
0
people found
this helpful
Krystal was very pleasant and helpful from day one. She was attentive without being a nuisance or pestering me. She found me several properties to look at and managed to book viewings at times to suit me. Throughout the purchase process she was always available ...
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0
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“From start to finish the process of selling my property ......”
5 Star Review
May 18,2017
By:
'Kathryn'
May 18,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR5
Sales (as a Vendor)
Postcode: PR5
0
people found
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From start to finish the process of selling my property has been smooth, efficient and as stress free as possible.
Donna and her team are so skilled and knowledgeable in their positions. Nothing was too much for them and I was very well supported throughout. ...
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Comment on agent fees
They reflect the quality of service received.
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“Krystal and Donna did a great job from start to ......”
5 Star Review
May 16,2017
By:
'Steven'
May 16,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR5
Sales (as a Vendor)
Postcode: PR5
0
people found
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Krystal and Donna did a great job from start to finish. The valuation was clear and fair with good advice and the photography of the property was the best I saw online.
We found a buyer in a number of weeks which was great and ...
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Comment on agent fees
The fees were at the top end of the market but the value was worth it.
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“The staff at the Bamber Bridge are fantastic, updating us ......”
5 Star Review
Mar 28,2017
By:
'Kathryn'
Mar 28,2017
Services: Lettings (as a Landlord)
Rent PCM: £650
Would you recommend?: Yes
Postcode: PR5
Lettings (as a Landlord)
Rent PCM: £650
Postcode: PR5
0
people found
this helpful
The staff at the Bamber Bridge are fantastic, updating us when needed, replying to emails in a timely manner. Great work Bamber Bridge team!...
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“Rob, Toria and all the team were extremely helpful throughout ......”
5 Star Review
Mar 27,2017
By:
'Natalie'
Mar 27,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: PR5
Lettings (as a Landlord)
Postcode: PR5
1
people found
this helpful
Rob, Toria and all the team were extremely helpful throughout the process of letting my property. I have used other Estate Agents in the past and been disappointed. I can honestly say that I won't hesitate to use Reeds Rains again. Thanks guys....
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1
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“This is my first experience as a landlord, or in ......”
5 Star Review
Mar 02,2017
By:
'Colin'
Mar 02,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: PR5
Lettings (as a Landlord)
Postcode: PR5
0
people found
this helpful
This is my first experience as a landlord, or in the property rental market and I found both Rob and Toria very helpful and professional throughout the process.
All my questions and concerns were responded to quickly and courteously and I was kept well informed ...
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Comment on agent fees
There is a lot of initial expenditure when letting out a property and not all of it relates to the actual agency fees.
But the fully comprehensive service offered by Reeds Rains does offer peace of mind and I’m sure the fees are comparable to other agencies.
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“It is always a pleasure dealing with Rob & Toria in ......”
5 Star Review
Feb 27,2017
By:
'Anne'
Feb 27,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: PR5
Lettings (as a Landlord)
Postcode: PR5
0
people found
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It is always a pleasure dealing with Rob & Toria in the lettings department who have let our properties for the past year. They are always courteous, friendly & efficient keeping us regularly updated with feedback on the progress of prospective tenants viewings on our property.Tenants ...
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Comment on agent fees
The agents fees are in line with other estate agents
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“I haven't ended up dealing through Reeds Rains as at ......”
5 Star Review
Feb 25,2017
By:
'Ben'
Feb 25,2017
Services: Lettings (as a Tenant)
Sold price: £895
Would you recommend?: Yes
Postcode: PR5
Lettings (as a Tenant)
Sold price: £895
Postcode: PR5
0
people found
this helpful
I haven't ended up dealing through Reeds Rains as at the time they didn't have anything for me but i really wish they did as Samantha and Rob were great from start to finish. Constantly emailing and ringing trying to find me a house and ...
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Comment on agent fees
N/A
0
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“Very good customer service advisor who always followed up as ......”
5 Star Review
Feb 23,2017
By:
'Sharon'
Feb 23,2017
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: PR5
Sales (as a Buyer)
Postcode: PR5
0
people found
this helpful
Very good customer service advisor who always followed up as promised. Would definitely use reeds rains bamber bridge to buy or sell property and they are actively looking at properties for me currently...
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0
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“I moved out of my apartment in February 2017 and the ......”
5 Star Review
Feb 16,2017
By:
'Richard'
Feb 16,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: PR5
Lettings (as a Tenant)
Postcode: PR5
0
people found
this helpful
I moved out of my apartment in February 2017 and the team (including Helen as my main contact) were excellent. Their communication was swift, courteous and efficient (including the financial arrangements). I would definitely recommend Reeds Rains to other people renting. Thanks again!...
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0
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“Excellent communication throughout from all members of staff which is ......”
5 Star Review
Feb 03,2017
By:
'Julie'
Feb 03,2017
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: PR5
Lettings (as a Landlord)
Rent PCM: £550
Postcode: PR5
0
people found
this helpful
Excellent communication throughout from all members of staff which is very important to me. Emails answered promptly and efficiently. Tenants found within days for 2 properties....
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Comment on agent fees
Negotiated a more competitive price which I was happy with.
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“Both Donna and Krystal are very competent estate agents and ......”
4 Star Review
Feb 03,2017
By:
'Ashto'
Feb 03,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR5
Sales (as a Vendor)
Postcode: PR5
0
people found
this helpful
Both Donna and Krystal are very competent estate agents and answered any queries asked in good time ! They remained positive on the tricky sale of my property and achieved sale in the end. Only down side to reeds rains in general is the solicitor referrals ...
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Comment on agent fees
Agent fees carried over from the your move takeover therefore good price.
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“I have recently joined Reeds Rains as a landlord of 5 ......”
5 Star Review
Jan 11,2017
By:
'Catherine'
Jan 11,2017
Services: Lettings (as a Landlord)
Rent PCM: £525
Would you recommend?: Yes
Postcode: PR1
Lettings (as a Landlord)
Rent PCM: £525
Postcode: PR1
0
people found
this helpful
I have recently joined Reeds Rains as a landlord of 5 properties in the Preston area. I have found the staff to be knowledgeable professional and efficient. I changed from another agent which isn't easy, but have been delighted with the move. The on line portal ...
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Comment on agent fees
The fees are comparable however you get much more for you pound. They're worth the money.
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“We'd like to thank Reed Rains agency for helping us ......”
5 Star Review
Dec 21,2016
By:
'Maria'
Dec 21,2016
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: PR5
Lettings (as a Tenant)
Rent PCM: £600
Postcode: PR5
0
people found
this helpful
We'd like to thank Reed Rains agency for helping us find this beautiful, cosy house they've found for us. Despite the fact, that we were completely lost in Preston, everybody was really supportive. Mostly, we want to thank Helen, who waited for us an hour ...
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Comment on agent fees
Worth it
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“I felt confident with both Donna & Krystal right from the ......”
5 Star Review
Dec 17,2016
By:
'Paul'
Dec 17,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR5
Sales (as a Vendor)
Postcode: PR5
0
people found
this helpful
I felt confident with both Donna & Krystal right from the initial visit to my property. I was kept fully informed at every step of the way with my sale. In my opinion they both went over and above their remit to help with the sale. ...
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Comment on agent fees
I felt the agents fees were a fair reflection on the work that was carried out.
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“The Staff that dealt with my letting were Rob Flood ......”
5 Star Review
Dec 02,2016
By:
'Nigel'
Dec 02,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: PR5
Lettings (as a Landlord)
Postcode: PR5
0
people found
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The Staff that dealt with my letting were Rob Flood and Victoria Callaghan. (Krystal Whiteley dealt with my viewing when I purchased the adjoining property No.96 back in September). They were all extremely attentive, very professional and kept me fully informed at every stage of ...
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Comment on agent fees
The fees were agreed in advance of any work being undertaken and were honoured at the end of the contract.
0
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“We have recently sold and purchased property from Bamber Bridge ......”
5 Star Review
Nov 24,2016
By:
'Karen'
Nov 24,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: PR5
Sales (as a Buyer)
Postcode: PR5
0
people found
this helpful
We have recently sold and purchased property from Bamber Bridge office. The customer service, Attention to detail and commitment shown by all the staff was second to none including mortgage advice.
I would certainly use this office in the future....
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Comment on agent fees
Fees are comparable to other estate agents and as stated above the customer service is brilliant.
0
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“Krystal kept me informed on a regular basis about my ......”
5 Star Review
Nov 24,2016
By:
'Paul'
Nov 24,2016
Services: Sales (as a Vendor)
Sold price: £118500
Would you recommend?: Yes
Postcode: PR5
Sales (as a Vendor)
Sold price: £118500
Postcode: PR5
0
people found
this helpful
Krystal kept me informed on a regular basis about my house sale.She was always friendly and I got the impression she enjoyed what she did.She was an easy person to build rapport with.On this basis I would say she is an asset ...
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Comment on agent fees
Reeds Rains was the only agent I contacted because I was impressed with Donna's initial sales technique so I am unsure of how competitive their fees are.They are what I expected I suppose. I wasn't happy with the notion of paying for the photographer's pictures of my house.The pictures were not special particularly and I must say it was at this point I thought I might look elsewhere.
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“Excellent customer service. My house was let within 2 weeks of ......”
5 Star Review
Nov 08,2016
By:
'Lynn'
Nov 08,2016
Services: Lettings (as a Landlord)
Rent PCM: £650
Would you recommend?: Yes
Postcode: PR5
Lettings (as a Landlord)
Rent PCM: £650
Postcode: PR5
0
people found
this helpful
Excellent customer service. My house was let within 2 weeks of posting thanks to Robs hard work. Everything was take care of speedily and efficiently all my concerns were positively addressed giving me peace of mind...
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Comment on agent fees
Reasonable Fee
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“Friendly knowledgable valued person in this branch! Went above and ......”
5 Star Review
Nov 06,2016
By:
'Dan'
Nov 06,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: PR5
Sales (as a Buyer)
Postcode: PR5
0
people found
this helpful
Friendly knowledgable valued person in this branch! Went above and beyond for the quick sale for the property without a doubt easiest dealings with a estate agent ever...
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0
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“Many thanks to Toni and Krystal for your professional service ......”
5 Star Review
Oct 31,2016
By:
'Ian'
Oct 31,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: PR5
Sales (as a Buyer)
Postcode: PR5
0
people found
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Many thanks to Toni and Krystal for your professional service and patience provided in helping us to complete the purchase of our property...
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Comment on agent fees
No fees charged as we were the buyers
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“I find the staff have no regard for tenants needs. ......”
1 Star Review
Oct 27,2016
By:
'alison'
Oct 27,2016
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: No
Postcode: PR1
Lettings (as a Tenant)
Rent PCM: £695
Postcode: PR1
0
people found
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I find the staff have no regard for tenants needs. Every single thing is a battle. I know they can only do what landlords agree but they don't chase up tradesmen or landlords to get necessary things done. Incredibly let down on many occasions. Quotes ...
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“Donnna and her team were really very helpful which made ......”
5 Star Review
Oct 26,2016
By:
'Ann'
Oct 26,2016
Services: Sales (as a Vendor)
Sold price: £171000
Would you recommend?: Yes
Postcode: PR5
Sales (as a Vendor)
Sold price: £171000
Postcode: PR5
0
people found
this helpful
Donnna and her team were really very helpful which made every stage of my sale and onward purchase smooth and a lot less stressful than anticipated, the phone was always answered and call back promptly. They kept things progressing and always had their 'eye on ...
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Comment on agent fees
Fair and reasonable.
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“I have been extremely impressed with the lettings team at ......”
5 Star Review
Oct 17,2016
By:
'G'
Oct 17,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: PR5
Lettings (as a Landlord)
Postcode: PR5
0
people found
this helpful
I have been extremely impressed with the lettings team at the office in Bamber Bridge. Rob (the lettings manager) has been an endless source of support and advice throughout the process of purchasing, renovating and letting our first buy-to-let property.
When we were looking to ...
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Comment on agent fees
The fees are appropriate given the quality of service offered.
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“The team at this office are really on top of ......”
5 Star Review
Oct 15,2016
By:
'Mrs'
Oct 15,2016
Services: Lettings (as a Landlord)
Rent PCM: £1075
Would you recommend?: Yes
Postcode: PR5
Lettings (as a Landlord)
Rent PCM: £1075
Postcode: PR5
0
people found
this helpful
The team at this office are really on top of their game.
We have bought and sold many properties over the years and whilst we cam to the Bamber Bridge office in order for them to assist us in the rental process we would strongly ...
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Comment on agent fees
Good
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