100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction
No company information
Latest Reviews
24th Aug 2018
reviewed by 'Tenants101'
24th Feb 2018
reviewed by 'Landlordjim'
1st Dec 2017
reviewed by 'Jahangir'
21st Dec 2016
reviewed by 'Dom'
21st Dec 2015
reviewed by 'Pete'
Opening Hours
Address
Redwood Estates
9 Gunnery Terrace The Royal Arsenal
Woolwich,London
Greater London
SE18 6SW
0208 316 8990
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £165,000 | £255,000 |
| Lettings | 100% | 75% | £750 | £1,900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 9 | 1 | 9 | 4 | 3 | 0 | 6 | 1 | 1 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
Jan 23,2014
Jan 23,2014
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I tell you terrible experience with Lynn. Everybody who is looking to buy flat have to go to normal agency to normal people who is really understand they job! This agency is ABSOLUTELY TERRIBLE! I will explain WHY
First of all. I have made appointment ...
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Feb 18, 2014
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I'm sorry you felt it nessessary to write this but having spoken to everyone involved this is totally uncalled for. The first viewing you were late for and Lynn couldn’t stay any longer as she had another appointment, the second viewing Lynn gave you a time and date to come back to her on to confirm which you didn’t, if Lynn or anyone else was free we would have come straight out but everyone was sadly busy. The other issue I hear was to do with the sale price, you knew there were ...
Aug 28,2013
Aug 28,2013
0
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I am so glad that I have found this website as I also have had terrible trouble with Redwood Estates and I am a landlord that pays them monthly to look after my property. I am having exactly the same problems as others who have ...
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What agent could do to change your mind?
Nikki and Matt should treat landlords and tenants with a lot more respectAttached Filesnbsp;
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Feb 25, 2014
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I don't know who you are or what property you say we have been managing but your comments are very strange, why would anyone not look after your property and why would I shout at you, also the Lynn you mention was the Letting Manager I had to dismiss, she was sadly for me and a lot of my customers the worst person I have ever employed, I still have Lynn Randall my Sales Manager who has always been fantastic, I'm sorry if Lynn the Letting Manager caused you any problems. In the 9 years I've had m ...
Mar 09,2013
Mar 09,2013
1
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Redwood manages the whole block of flats that I live in. They are a terrible agent! Lynn Randall and Nikki Frost are very rude. I have no never dealt with an agent that is this bad and as I have many properties I deal with ...
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Feb 05, 2014
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Emily, having read your comments I know the whole situation you write about and the flat you bought through us, I must say it's not nice at all reading what you’ve put. Your sale was terrible for both of us because the tenants in the property wouldn’t leave as you knew, the landlord had to spend a lot of money having them evicted which took months, this is why the sale took so long, we know you were very angry about this but there was nothing we or the landlord could do, eviction t ...
Jan 09,2013
Jan 09,2013
0
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I first saw a lady called Joanne, who advised me the property would be let unfurnished, (she was talking badly about the current tenants too, which I found unfair) I paid the holding deposit to secure the place. from this point onwards I never had ...
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What agent could do to change your mind?
fixed the unsafe things in the flat, answered my questions when asked....too many things to mention, i am so frustrated with them.Attached Filesnbsp;
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Feb 25, 2014
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I've stated in previous responses that we are not here to upset anyone, we grow every month mainly through recommendation especially on the Estate Management side. Also Lynn Randall doesn't work in letting, she is the Sales Manager, Lynn McDonald a previous Letting Manger did cause a lot of issues for everyone sadly. Emily I'm shocked as we all are here that after 2 years you are still writing unpleasant comments about us, this really is very strange. The only reason you are writing all these at ...
Mar 19,2012
Mar 19,2012
0
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In my experience with Redwood they are not a people of the word. I have been corresponding with them over the last 7 weeks -visited the office a few times and numerous phonecalls. On every single occassion the relevant member of staff is unavailable, on lunch ...
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Mar 23, 2012
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[[EDIT ORIGINAL START]]
Hi Zadie, The exact same thing happened to me and Lynn dragged me on for 7months, so hope this doesn't happen to you. I have her mobile number if that helps you; 07850055982. She is absolutely pathetic, her attitude is really bad when you finally speak to her, right? I have a friend who has dealt with her and felt exactly the same way – very poor service indeed.
[[EDIT ORIGINAL END]]
Hi Zadie, The exact same thing happened to me and Lynn dragged me on for 7mon ...
Mar 07,2012
Mar 07,2012
1
people found
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Lynn is one of the sales agents that work for Redwood Estates. She sold me my property but throughout the sale she was unhelpful and extremely rude. She made it sound as if she was doing me favors all the time and I did not ...
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What agent could do to change your mind?
I own a business myself and I understand that great customer service is essential for any successful business. If this company is ambitious and wants to grow then in my honest opinion the company needs to look at replacing Lynn Randall as soon as possible.Attached Filesnbsp;
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Feb 25, 2014
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I'm afraid I call you two years ago and you took no notice and even hung up on my call. When I sent a letter to you to express my concern and provide feedback, I got an aggressive letter back from your solicitor! I do not appreciate this sort of service and have told all my family and friends about your company. My sister is now looking for a property to buy for letting and I have asked her to stay away from your company. I do not think it is fair for us to take this sort of abuse from you and y ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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