96% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Raine and Co offer a complete moving service including residential sales, lettings and management, land, new homes, Conveyancing services, financial services and property investments overseas properties. We specialise in high levels of service and pro-active marketing.
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Raine and Co offer a complete moving service including residential sales, lettings and management, land, new homes, Conveyancing services, financial services and property investments overseas properties. We specialise in high levels of service and pro-active marketing.
Latest Reviews
5th Jul 2024
reviewed by 'Paolo'
4th Apr 2024
reviewed by 'grant'
16th Sep 2023
reviewed by 'Ranjith'
1st Jul 2023
reviewed by 'Gemma'
30th Jun 2023
reviewed by 'Rose & Steve'
30th Jun 2023
reviewed by 'Dawn'
Opening Hours
Address
Raine and Co
81a High Street
Codicote
Hertfordshire
SG4 8XE
01438 424 266
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £135,000 | £5,000,000 |
| Lettings | 100% | 99% | £1,600 | £1,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 0 | 23 | 0 | 30 | 0 | 1 | 0 |
Areas covered
- SG4
- Welwyn
- AL6
- AL7
- Codicote
- AL8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Apr 09,2020
Apr 09,2020
5
people found
this helpful
this helpful
We cannot rate Jackie highly enough, having just sold and bought properties through her. She is very knowledgable in both the property market and her clients. She is friendly, honest and reliable. Throughout the process Jackie was quick to reply to calls and emails and ...
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Mar 20,2020
Mar 20,2020
4
people found
this helpful
this helpful
Jackie was great throughout the whole process. Extremely knowledgeable, personable and overall a very good estate agent. We highly recommended her....
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Dec 17,2019
Dec 17,2019
4
people found
this helpful
this helpful
I would highly recommend Raine & Co. I purchaed a property with the Codicote branch and everything was great. Jackie and the team are friendly and helpful and made the whole process run smoothly...
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Nov 01,2019
Nov 01,2019
4
people found
this helpful
this helpful
Very professional and supportive, Jackie provides the kind of service you can rely on. She knows the market, even for unusual properties...
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Aug 29,2019
Aug 29,2019
6
people found
this helpful
this helpful
Jackie was the best estate agent we have worked with by a country mile. She is always completely honest with us, she made the process simple + was always avaliable for viewings. I never felt (as I have with many others...) that I was being pushed ...
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Jun 03,2019
Jun 03,2019
7
people found
this helpful
this helpful
Jackie was very attentive and informative throughout the sales process, so I was always kept up-to-date with progress at every step. She was extremely professional, whilst providing me with a personalised service. She is very approachable and clearly has a love for her job, which ...
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Comment on agent fees
Competitive rate in relation to other agents in the vicinity
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Yes
May 26,2019
May 26,2019
7
people found
this helpful
this helpful
Jackie at Raine & Co is really knowledgeable about the property market in Codicote. She gave us sound advice and provided prompt feedback after every viewing. When our initial sale fell through, she was enthusiastic and upbeat about remarketing our house. We were kept informed throughout ...
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May 17,2019
May 17,2019
8
people found
this helpful
this helpful
Jackie and Caroline have been superb - so lovely to deal with and found me my dream home. Always accommodating and no pressure at any stage - found them to be very straightforward and sensible throughout....
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May 13,2019
May 13,2019
8
people found
this helpful
this helpful
I was very happy with everything Jackie did to help me. She went above and beyond to help us get the house we wanted. Caroline was very good at progressing the sale through the process....
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Comment on agent fees
buyer so no comment
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Yes
May 10,2019
May 10,2019
7
people found
this helpful
this helpful
Jackie is a consummate professional who does not pressure you but provides a friendly personal service. She knowledgeable and sensible offering clear advice....
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Comment on agent fees
N/A
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Yes
Apr 18,2019
Apr 18,2019
8
people found
this helpful
this helpful
Caroline has been a total Diamond, she has done much more than expected of her and I am extremely grateful for all her hard word. Credit to the company...
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Apr 01,2019
Apr 01,2019
8
people found
this helpful
this helpful
Our property was sold very quickly thanks to all the help we received from Jackie and Caroline. The extra assistance given when finalising the purchase of our next residence was very much appreciated and when we were having problems with solicitors their interventions on our ...
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Comment on agent fees
We considered this Agent's fees to be very good value for money.
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Yes
Mar 12,2019
Mar 12,2019
7
people found
this helpful
this helpful
Jackie and Caroline were extremely helpful, friendly and professional. They responded quickly to my questions and requests and were great to deal with....
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Feb 06,2019
Feb 06,2019
7
people found
this helpful
this helpful
Jackie was professional, courteous and helpful from our viewing (from a distance!) right through to our final dealings with the property.
Any issues we had during our tenancy were dealt with by Raine and Co. in a prompt manor. Communication channels with our landlords, via ...
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Comment on agent fees
Fees in line with Industry standards.
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Yes
Feb 03,2019
Feb 03,2019
8
people found
this helpful
this helpful
Jackie is professional, curteous and always makes time to reply to emails urgently. I have dealt with Jackie for a number of years and her helpfullness and eager to resolve issues is a refreshing change to some other professionals i dealt with....
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Comment on agent fees
Good
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Yes
Sep 19,2018
Sep 19,2018
8
people found
this helpful
this helpful
Caroline west was very helpful and she updated us all through the process of buying our property. She is very nice and helpful snd care about everything . I would say 10 star for her . Thanks a lot...
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Comment on agent fees
Good
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Yes
Sep 13,2018
Sep 13,2018
8
people found
this helpful
this helpful
Jackie and Caroline at Raine & Co provided us with professional support and confidence when we purchased our new home. From our first visit to Completion, we were always provided with updates and clear information, calls were returned promptly and the communication was seemless. Their knowledge ...
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Comment on agent fees
N/a
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Yes
Sep 13,2018
Sep 13,2018
8
people found
this helpful
this helpful
We sold our Codicote home through Jackie and can say, we were very happy with the level of professionalism, commitment and communication throughout the whole process. Jackie is a very hard working estate agent with great knowledge of the Codicote area. We would recommend anyone ...
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Comment on agent fees
reasonable fees very competitive for a high street agent.
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Yes
Sep 10,2018
Sep 10,2018
8
people found
this helpful
this helpful
Jackie and Caroline were friendly, supportive and helpful during difficult times, house sale went well due to their hard work!...
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Comment on agent fees
Good
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Yes
Aug 23,2018
Aug 23,2018
8
people found
this helpful
this helpful
Jackie could not have been more helpful. She and her team went the extra mile when getting the house on the market, showing people round - even out of normal office hours and keeping me fully updated on the progress of the sale. Took away ...
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Comment on agent fees
Agents fees were very good value for money for the service provided.
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Yes
Aug 10,2018
Aug 10,2018
7
people found
this helpful
this helpful
We have recently sold our property through Jackie at Raine & Co. She made our selling experience straight forward and stress free. She was extremely helpful and honest during the whole process. I would 100% reccomend Jackie to friends and family....
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Jul 30,2018
Jul 30,2018
7
people found
this helpful
this helpful
Jackie has been friendly, professional and nothing has ever been too much trouble. She has given us the best sound advise when we have asked for it. Jackie will go beyond expectation in order to sell your property and has never let us down.
Thank ...
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Comment on agent fees
Very good
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Yes
Jun 01,2018
Jun 01,2018
8
people found
this helpful
this helpful
We bought our house through Raine and Co who were great at staying on top of things and ensuring the deal was successful. We're very pleased with our house and the help and support we got in obtaining it. Many thanks...
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Mar 09,2018
Mar 09,2018
9
people found
this helpful
this helpful
Absolutely fantastic service from Jackie. Sold our property within 2 weeks and purely down to her personal touch with buyers. Kept us in the picture at all times and took away much of the stress of dealing with solicitors during the selling process. If you live ...
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Comment on agent fees
Very very good value.
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Yes
Feb 15,2018
Feb 15,2018
9
people found
this helpful
this helpful
Really good service, kept us fully informed of the process as we purchased our house. Jackie was always friendly and happy to help. Would highly recommend her and raine and co....
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Feb 13,2017
Feb 13,2017
9
people found
this helpful
this helpful
Very good experience on dealing with this agency specially my agent Magdalena. She has been very nice and helpful through out the whole purchasing process....
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Comment on agent fees
good
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Yes
Steve
(554)
Jackie
(42)
Andy
Sam
Ash
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Procedure
Raine and Co
In-House Complaints Procedure
At Raine and Co we are committed to providing a professional service to all of our clients and customers. When something goes wrong, we need you to tell us about it. This will help to improve our standards.
If you have a compliant regarding our Sales, Lettings and Management offices, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
â?¢ We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
â?¢ We will then investigate your compliant. This will normally be dealt with by the office manager who will review your file and speak to the member of staff you dealt with you. A formal written outcome of our investigation will be sent to you within fifteen working days of sending the acknowledgement letter.
â?¢ If, at this stage, you are not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
â?¢ We will write to you within fifteen working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman LTD
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
Tel: (01722) 333306
www.tpos.co.uk
Please not the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed
Through this in-house complaints procedure, before being submitted
for an independent review.
Last updated at 1:39 PM 23/09/2019 by allAgents
Raine and Co
In-House Complaints Procedure
At Raine and Co we are committed to providing a professional service to all of our clients and customers. When something goes wrong, we need you to tell us about it. This will help to improve our standards.
If you have a compliant regarding our Sales, Lettings and Management offices, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
â?¢ We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
â?¢ We will then investigate your compliant. This will normally be dealt with by the office manager who will review your file and speak to the member of staff you dealt with you. A formal written outcome of our investigation will be sent to you within fifteen working days of sending the acknowledgement letter.
â?¢ If, at this stage, you are not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
â?¢ We will write to you within fifteen working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman LTD
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
Tel: (01722) 333306
www.tpos.co.uk
Please not the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed
Through this in-house complaints procedure, before being submitted
for an independent review.
Best Estate Agent in Codicote 
