Haywards Heath, RH16
4.9/5, 141 reviews
99% recommended
96% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
90% lettings fee satisfaction
PSPhomes is a leading independent, family run Estate Agency established in 1992 by brothers Stephen and Andrew Crathern. We offer a completely transparent, honest Estate Agency service including full spectrum advertising, premier marketing with A3 brochures, high grade photography and flexible commission charges. show more PSPhomes is a leading independent, family run Estate Agency established in 1992 by brothers Stephen and Andrew Crathern. We offer a completely transparent, honest Estate Agency service including full spectrum advertising, premier marketing with A3 brochures, high grade photography and flexible commission charges.
Burgess Hill and Haywards Heath property | Buy house in Burgess Hill and Haywards Heath | Burgess Hill and Haywards Heath

Latest Reviews

View all Reviews 141
6th Apr 2024
reviewed by 'Shane'
“The team worked with us from purchase through to operations, taking all the hiccups in their stride. Special thanks to ......”
20th Jul 2023
reviewed by 'Leigh'
“The PSP team have been managing our rental property for over a year and have always been professional and friendly, ......”
2nd Sep 2021
reviewed by 'Hannah'
“We recently purchased our house through PSP. The service, care and attention we received was second to none and far ......”
14th May 2021
reviewed by 'Peter'
“On behalf of my Father...'A big thank you to Elliot, Josh and the whole team. During a very difficult ......”
24th Apr 2021
reviewed by 'James'
“PSP were fantastic when it came to swiftly getting me into a property. However, during my tenancy they didn't help ......”
4th Apr 2021
reviewed by 'Douglas Gasson'
“We received an excellent service selling our home with PSP.They were extremely professional and helpful every step of the ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

PSPhomes
3 Muster Green South
Haywards Heath
West Sussex
RH16 4AP
01444 416999

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £185,000 £3,500,000
Lettings 100% 90% £750 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 2 1 76 0 55 0 2 0
Areas covered
  • RH16
  • RH16
  • RH17
  • RH17
  • BN8
  • BN8
  • TN22
  • TN22
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings DPS TDS Move With Us
Rankings
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Burgess Hill, RH15
Haywards Heath, RH16

“Rosetta was constantly keeping us informed of progress, chasing other ......”

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May 11,2017
Minithumbup
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Rosetta
By: 'Sarah'
May 11,2017
0 people found
this helpful
Rosetta was constantly keeping us informed of progress, chasing other parties and generally pushing the sale forward - exactly what you need. She always had time to answer questions or resolve issues. Pleasure to deal with throughout the process....
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Comment on agent fees
Middle ground here - discount was obtained (with thanks) but always a large sum in a already expensive process.
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“Excellent from all the team at PSP HH especially Josh. ......”

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May 07,2017
Minithumbup
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Josh
By: 'Simon'
May 07,2017
0 people found
this helpful
Excellent from all the team at PSP HH especially Josh. I have now purchased and sold with PSP in the past 5 years and wouldn't hesitate in using them again. If you want a professional service, but not the stereotypical sales person you find in some ...
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Comment on agent fees
Excellent fees
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“I had my flat on the market for a year ......”

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Apr 28,2017
Minithumbup
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Josh
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Rosetta
By: 'Tara'
Apr 28,2017
0 people found
this helpful
I had my flat on the market for a year with another agent before changing to PSP who sold it within 3 months. I was very impressed with their professional service and the fact that they moved the deal through to a successful completion....
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Comment on agent fees
The fee's were competitive
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“Gillian is amazing, she showed us round one house before ......”

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Mar 07,2017
Minithumbup
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Gillian
By: 'Fleur'
Mar 07,2017
0 people found
this helpful
Gillian is amazing, she showed us round one house before and instantly picked up on what we liked and didn't like, the next house she showed us was the perfect one. She totally got us. All of the team at PSP were incredibly helpful and ...
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Comment on agent fees
As first time buyers we did not have any fees to pay.
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“All the staff at this branch is just great!! Bought ......”

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Feb 17,2017
Minithumbup
By: 'Mark'
Feb 17,2017
0 people found
this helpful
All the staff at this branch is just great!! Bought and sold several properties through them and always had a great service. Josh and Rosetta always give 110%!!...
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“Extremely happy with the service from PSP. All staff we ......”

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Feb 03,2017
Minithumbup
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Josh
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Rosetta
By: 'Steve'
Feb 03,2017
0 people found
this helpful
Extremely happy with the service from PSP. All staff we extremely helpful and knowledgeable. Defiantly would use again. Thank you...
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Comment on agent fees
Fees were good value
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“Excellent , attentive service . Very dedicated and hard working . Always happy ......”

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Feb 03,2017
Minithumbup
By: 'Susie'
Feb 03,2017
0 people found
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Excellent , attentive service . Very dedicated and hard working . Always happy to help . Thank you Josh and Rosetta . Excellent job Thank you...
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“Great process from start to finish, always communicated well and ......”

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Feb 03,2017
Minithumbup
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Rosetta
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Josh
By: 'Efficient,'
Feb 03,2017
0 people found
this helpful
Great process from start to finish, always communicated well and swiftly between us and the buyer and available to show us around the property whenever we wanted before completion. Worked well with our solicitor. Dealt with Anna, Josh and Rosetta, who dealt with our case ...
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Comment on agent fees
N/A (buyer)
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“I have recently bought a property through PSP homes, and ......”

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Jan 13,2017
Minithumbup
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Rosetta
By: 'S.'
Jan 13,2017
0 people found
this helpful
I have recently bought a property through PSP homes, and found them to be professional, friendly, honest and trustworthy. The hard work of Rosetta in particular was outstanding and managed to make a very difficult chain come together, I have no doubt that without her ...
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Comment on agent fees
N/a as I was the buyer
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“Josh and Rosetta and the whole team were very helpful ......”

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Jan 13,2017
Minithumbup
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Josh
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Rosetta
By: 'Richard'
Jan 13,2017
0 people found
this helpful
Josh and Rosetta and the whole team were very helpful all the way through the process, especially dealing with a long chain. I would highly recommend PSP....
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Comment on agent fees
N/A
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“We chose PSP Homes to sell our house because we ......”

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Jan 12,2017
Minithumbup
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Rosetta
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Josh
By: 'MacCallas'
Jan 12,2017
0 people found
this helpful
We chose PSP Homes to sell our house because we bought it from them originally, and had a great experience first time round. Second time round our experience was just as good. They sold our house within a short time for full asking price. We ...
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Comment on agent fees
Fees were competitive
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“HiI had a great experience with PSP Homes from the ......”

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Dec 13,2016
Minithumbup
By: 'Emma'
Dec 13,2016
0 people found
this helpful
Hi I had a great experience with PSP Homes from the initial staff who showed me round to the staff who followed up to get my purchase through quickly. Would recommend them. Emma Nilles...
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“PSP homes provided very helpful, friendly and timely service and ......”

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Nov 10,2016
Minithumbup
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Josh
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Rosetta
By: 'Ben'
Nov 10,2016
0 people found
this helpful
PSP homes provided very helpful, friendly and timely service and guidance throughout the process. Recommended for purchases in the area....
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“I can't praise PSP Homes and the team enough. From ......”

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Nov 03,2016
Minithumbup
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Rosetta
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Josh
By: 'Christian'
Nov 03,2016
0 people found
this helpful
I can't praise PSP Homes and the team enough. From my initial contact with Josh, valuation by Steve and finalisation with Rosetta, the entire process from an estate agents side of things was floorless. They achieved regular viewings,always keep me updated and once under ...
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Comment on agent fees
Good
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“PSP were great. Rosetta made everything nice and simple, which ......”

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Oct 08,2016
Minithumbup
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Rosetta
By: 'Steve'
Oct 08,2016
0 people found
this helpful
PSP were great. Rosetta made everything nice and simple, which as a first time buyer and a slow-witted person I appreciated a lot. I now have a house, and it was actually all quite easy. cheers!...
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Comment on agent fees
I have little idea what I paid - i blocked it all out. it seemed fair.
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“Having just completed the sale of our house, my husband ......”

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Oct 07,2016
Minithumbup
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Josh
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Rosetta
By: 'J'
Oct 07,2016
0 people found
this helpful
Having just completed the sale of our house, my husband and I can highly recommend PSPhomes to anyone looking to market their property. The whole process has been seamless; from the flawless photographs and comprehensive property details to the sale negotiations and general aftercare. Having ...
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Comment on agent fees
Competitive
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“Very helpful service from both Josh & Rosetta. They both made ......”

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Oct 06,2016
Minithumbup
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Josh
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Rosetta
By: 'R'
Oct 06,2016
0 people found
this helpful
Very helpful service from both Josh & Rosetta. They both made the stress of moving home less stressful. I would use them again when I come to sell....
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Comment on agent fees
Good & reasonable
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“I bought my house last year (speed isn't my forte) ......”

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Aug 24,2016
Minithumbup
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Josh
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Stephen
By: 'Helen'
Aug 24,2016
0 people found
this helpful
I bought my house last year (speed isn't my forte) and I wanted to say how impressed I was with the whole procedure. V friendly staff, very informative and everything was handled with knowledge and speed. Not only did they help me with the sale ...
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Comment on agent fees
No comment - wanted the house.
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“Knowledgeable, enthusiastic service from the whole team which resulted in ......”

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Aug 22,2016
Minithumbup
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Josh
By: 'Steve'
Aug 22,2016
0 people found
this helpful
Knowledgeable, enthusiastic service from the whole team which resulted in almost 20 viewings and achieved a prompt sale at market price....
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Comment on agent fees
Fixed rate was a marginal saving
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“After viewing many properties with different agents, we were thrilled ......”

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Aug 19,2016
Minithumbup
By: 'Helen'
Aug 19,2016
0 people found
this helpful
After viewing many properties with different agents, we were thrilled when Gillian found our perfect home. She listened and understood what we were looking for-watch out Kirsty and Phil! Throughout the difficult negotiations with our vendors who live in Australia, the team were responsive and ...
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“I would highly recommend the team at PSP. Steve and ......”

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Aug 18,2016
Minithumbup
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Stephen
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Josh
By: 'Paul'
Aug 18,2016
0 people found
this helpful
I would highly recommend the team at PSP. Steve and Josh are both friendly and professional and a pleasure to work with. The process was very efficient and the marketing material captured our property at its best....
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Comment on agent fees
Very reasonable
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“PSP provided an excellent service in the sale of my ......”

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Aug 12,2016
Minithumbup
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Josh
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Rosetta
By: 'Jerry'
Aug 12,2016
0 people found
this helpful
PSP provided an excellent service in the sale of my home. All staff were friendly, professional and kept me fully informed at all times. Rosetta was outstanding in her communications and telephoning me with regular updates as to the progress of the sale. I would ...
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Comment on agent fees
All agents fees are shocking but PSP's fees were less shocking!
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“A very impressive service from all the staff at PSP, ......”

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Aug 11,2016
Minithumbup
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Josh
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Rosetta
By: 'Jerry'
Aug 11,2016
0 people found
this helpful
A very impressive service from all the staff at PSP, especially Rosetta (and also Josh). They were a really friendly and helpful group of staff, communicated exceptionally well at all stages of the sale and kept me fully updated. Very professional and always sounded like ...
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Comment on agent fees
All agents fees are high but this is a fact of life. Accepting this their fees were reasonable and they worked hard for me
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“Throughout the sale process the team at PSP were very ......”

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Aug 01,2016
Minithumbup
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Stephen
Staff profile picture
Josh
By: 'David'
Aug 01,2016
0 people found
this helpful
Throughout the sale process the team at PSP were very professional and a pleasure to work with. Communication was constant as were their efforts to bring potential buyers through the door. Our sincere thanks to Rossetta, Helen, Josh and Stephen for a job well done.....
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Comment on agent fees
Fees were in line with the current market costs although the practice of a percentage of the sale is an out dated method against a fixed cost basis which is where the market is heading. With the rise of internet based estate agents i.e. Purple Bricks etc things are changing so the high street agents must do the same to stay alive.
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“We chose PSP for our sale as we we liked ......”

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Jul 27,2016
Minithumbup
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Josh
By: 'Anon'
Jul 27,2016
0 people found
this helpful
We chose PSP for our sale as we we liked the 'not too pushy' style of the agent (Josh) and he gave us an honest and realistic valuation. The fee agreed was fair. PSP as a company were very thorough, professional and pleasant to deal ...
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Comment on agent fees
Fees were competitive and fair.
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“PSP achieved off plan sales for each of 13 individual flats ......”

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Jul 17,2016
Minithumbup
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Josh
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Stephen
By: 'Adam'
Jul 17,2016
0 people found
this helpful
PSP achieved off plan sales for each of 13 individual flats for us. Their pre-marketing and campaign communication was exceptional. We really felt we were part of a team with every member of PSP staff. All lovely and totally helpful with excellent communication, planning and successful ...
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Comment on agent fees
Fee structure was tailored to the project and was more competitive than the alternative quotes we received.
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“We'd have no hesitation in recommending PSP Homes. From valuation ......”

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Jul 08,2016
Minithumbup
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Rosetta
Staff profile picture
Josh
By: 'Nick'
Jul 08,2016
0 people found
this helpful
We'd have no hesitation in recommending PSP Homes. From valuation through to sale, they were superb. Proactively keeping us updated on all aspects of the sale through to working with other agents and solicitors, they were excellent....
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Comment on agent fees
Extremely Good
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“Josh was helpful, friendly and efficient throughout our sale. Viewings ......”

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Jul 08,2016
Minithumbup
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Josh
By: 'H&C'
Jul 08,2016
0 people found
this helpful
Josh was helpful, friendly and efficient throughout our sale. Viewings started slowly with less attending the open day than we'd have hoped but we were pleased with the final price despite it being under the asking price....
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Comment on agent fees
Fair for the area
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“Having gone to other estate agents prior to meeting Josh, ......”

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Jun 24,2016
Minithumbup
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Josh
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Stephen
By: 'Ashley'
Jun 24,2016
0 people found
this helpful
Having gone to other estate agents prior to meeting Josh, Stephen and Rosetta at PSP Homes we are so pleased that we decided to sell and purchase from PSP in Haywards Heath We had complete confidence in the way the team handled the sale of ...
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Comment on agent fees
Very good fees
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“I received Fantastic communication and professional approach from all at ......”

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Jun 16,2016
Minithumbup
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Josh
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Anna
By: 'Chemaine'
Jun 16,2016
0 people found
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I received Fantastic communication and professional approach from all at PSP from start to finish. I would highly recommend them to anyone....
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Comment on agent fees
In line with other agents in the area.
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Staff picture Josh
(95)
Staff picture Elliot
(47)
Staff picture Rosetta
(32)
Staff picture Stephen
(14)
Staff picture Anna
(7)
Staff picture Angela
(4)
No image available Gillian
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Proprietor, Stephen Crathern on 01444 416999 / [email protected]
Last updated at 11:19 AM 28/11/2018 by Josh Wickwar

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Branch - Haywards Heath, RH16

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