Haywards Heath, RH16
4.9/5, 141 reviews
99% recommended
96% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
90% lettings fee satisfaction
PSPhomes is a leading independent, family run Estate Agency established in 1992 by brothers Stephen and Andrew Crathern. We offer a completely transparent, honest Estate Agency service including full spectrum advertising, premier marketing with A3 brochures, high grade photography and flexible commission charges. show more PSPhomes is a leading independent, family run Estate Agency established in 1992 by brothers Stephen and Andrew Crathern. We offer a completely transparent, honest Estate Agency service including full spectrum advertising, premier marketing with A3 brochures, high grade photography and flexible commission charges.
Burgess Hill and Haywards Heath property | Buy house in Burgess Hill and Haywards Heath | Burgess Hill and Haywards Heath

Latest Reviews

View all Reviews 141
6th Apr 2024
reviewed by 'Shane'
“The team worked with us from purchase through to operations, taking all the hiccups in their stride. Special thanks to ......”
20th Jul 2023
reviewed by 'Leigh'
“The PSP team have been managing our rental property for over a year and have always been professional and friendly, ......”
2nd Sep 2021
reviewed by 'Hannah'
“We recently purchased our house through PSP. The service, care and attention we received was second to none and far ......”
14th May 2021
reviewed by 'Peter'
“On behalf of my Father...'A big thank you to Elliot, Josh and the whole team. During a very difficult ......”
24th Apr 2021
reviewed by 'James'
“PSP were fantastic when it came to swiftly getting me into a property. However, during my tenancy they didn't help ......”
4th Apr 2021
reviewed by 'Douglas Gasson'
“We received an excellent service selling our home with PSP.They were extremely professional and helpful every step of the ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

PSPhomes
3 Muster Green South
Haywards Heath
West Sussex
RH16 4AP
01444 416999

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £185,000 £3,500,000
Lettings 100% 90% £750 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 2 1 76 0 55 0 2 0
Areas covered
  • RH16
  • RH16
  • RH17
  • RH17
  • BN8
  • BN8
  • TN22
  • TN22
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings DPS TDS Move With Us
Rankings
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Burgess Hill, RH15
Haywards Heath, RH16

“Superb...”

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Nov 01,2018
Minithumbup
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Elliot
By: 'Ryan'
Nov 01,2018
1 people found
this helpful
Thank you. Elliot was very Professional and friendly. Helped us throughout. Always contactable. Excellent service. Would recommend to anyone. Thanks Again....
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“RE Ashdown...”

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Oct 19,2018
Minithumbup
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Josh
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Stephen
By: 'Malc'
Oct 19,2018
1 people found
this helpful
Having dealt with Josh..Elliott & Steve at PSP Haywards Heath office recenty i would throughly advise using them to sell your house!...
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Comment on agent fees
1% Agent fee was very fair compared to others locally
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“Top Class...”

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Oct 15,2018
Minithumbup
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Josh
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Elliot
By: 'Mr'
Oct 15,2018
1 people found
this helpful
Just a quick message to say how pleased my wife and I were with PSP Haywards Heath, from the time they came to value our property through to completion of the sale all staff were top class. A special thanks to Josh and his team ...
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Comment on agent fees
Good
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“Fulfilling Promises...”

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Oct 12,2018
Minithumbup
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Josh
By: 'Mr'
Oct 12,2018
0 people found
this helpful
A rare trait among Estate Agents but so important. Josh followed through on every commitment he personally made to me and I trusted him as a result. In a process where many steps rely on others it is so important to know that someone is ...
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Comment on agent fees
Reasonable fees in an unreasonable market.
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“Great service...”

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Oct 11,2018
Minithumbup
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Josh
By: 'Matt'
Oct 11,2018
1 people found
this helpful
PSP homes were very helpful throughout our purchase process and even with enquiries after the purchase was completed. Would highly recommend....
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“Purchase - Thank you Elliot Taylor...”

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Aug 23,2018
Minithumbup
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Elliot
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Stephen
By: 'Barry'
Aug 23,2018
1 people found
this helpful
Thank you to Elliot Taylor for his great customer service, knowledge and advice. Elliot was always there to answer any questions and updated us every step of the way. I would highly recommend PSP Homes....
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“A really excellent all round good service from PSP Homes...”

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Aug 23,2018
Minithumbup
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Elliot
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Josh
By: 'DMM'
Aug 23,2018
1 people found
this helpful
Throughout the conveyancing journey PSP Homes was excellent. I mainly dealt with Elliot but also John and Stephen. They were constantly professional, friendly and helpful. They were understanding when there were bumps in the road in the sale and remained positive and personal. Very impressed...
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NA
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“Excellent service!...”

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Apr 30,2018
Minithumbup
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Josh
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Elliot
By: 'Pestridge'
Apr 30,2018
1 people found
this helpful
PSP were great from start to finish in helping us to buy our home. They were always on hand to answer any questions and to provide updates, and they helped us each step of the way to make things as smooth as possible. Josh was ...
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Comment on agent fees
We felt the agent's fees were good.
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“Purchase...”

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Apr 03,2018
Minithumbup
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Josh
By: 'josh'
Apr 03,2018
1 people found
this helpful
amazing experience buying our first home. always on the ball and easily contactable for updates. couldn't have been better! will definitely use in the future!...
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Comment on agent fees
good
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“Exceptional customer service...”

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Mar 16,2018
Minithumbup
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Josh
By: 'Susie'
Mar 16,2018
1 people found
this helpful
Very professional and courteous. Excellent communication all way through my purchase and kept me informed at all times. Very responsive to questions raised and engaged both parties to ensure that the process ran smoothly. Highly recommend and would consider using if to sell in the ...
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Comment on agent fees
Not applicable as purchasing property.
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“Very friendly and professionalAlways willing to help when requestedresonable feesI ......”

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Feb 27,2018
Minithumbup
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Josh
By: 'D'
Feb 27,2018
1 people found
this helpful
Very friendly and professional Always willing to help when requested resonable fees I would definitely recommend PSP homes to others...
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“Josh was our main contact for the buying and selling ......”

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Feb 24,2018
Minithumbup
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Stephen
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Josh
By: 'Phillips'
Feb 24,2018
1 people found
this helpful
Josh was our main contact for the buying and selling process and I have to say that he was realistic, honest, fair and professional throughout. I would highly recommend him. We had a very serious issue on completion day that actually went on for several ...
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Comment on agent fees
Good. We agreed terms and I was happy.
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“Anna was great at showing us round the property, I ......”

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Jan 17,2018
Minithumbup
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Anna
By: 'Sarah'
Jan 17,2018
1 people found
this helpful
Anna was great at showing us round the property, I liked her non-pushy approach. Declan was then efficient and professional with communication once sale was agreed....
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“Great Service from PSP, we finally got there in the ......”

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Jan 16,2018
Minithumbup
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Stephen
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Josh
By: 'Mark'
Jan 16,2018
1 people found
this helpful
Great Service from PSP, we finally got there in the end. Josh was great after each viewing and when things got tough goign towards the end Stephen stepped in and smoothed it all over to ensure the deal went through. More than happy to work ...
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“We had a really positive experience with using PSP Homes ......”

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Jan 16,2018
Minithumbup
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Josh
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Anna
By: 'Joel'
Jan 16,2018
1 people found
this helpful
We had a really positive experience with using PSP Homes as our agent. When we decided to put our flat on the market we contacted two estate agents to value our flat so we could get a couple of quotes to compare. Both quotes were ...
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Comment on agent fees
Good.
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“From the initial meeting to the sale of our house ......”

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Nov 22,2017
Minithumbup
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Josh
By: 'Matt'
Nov 22,2017
1 people found
this helpful
From the initial meeting to the sale of our house all staff were knowledgable, professsional and approachable. Communication was excellent, all calls and emails answered promptly. We had such a great experience and would definitely recommend to family and friends....
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Comment on agent fees
Very competitive considering the level of service we received.
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“Declan was very friendly and helpful throughout the whole process ......”

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Nov 21,2017
Minithumbup
By: 'Brian'
Nov 21,2017
0 people found
this helpful
Declan was very friendly and helpful throughout the whole process and was a very good source of info including sometimes trying to help move things forward which is a most need resource in a chain of four . Would definitely recommend Declan and PSP to my ...
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Comment on agent fees
Am buying
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“Met with Josh earlier this year (2017) having been with a ......”

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Oct 23,2017
Minithumbup
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Josh
By: 'Charlotte'
Oct 23,2017
0 people found
this helpful
Met with Josh earlier this year (2017) having been with a previous estate agent last year. Josh was very honest and I felt really comfortable placing my property with him and PSP. Throughout the process both Josh and Declan have always been there when I have ...
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Comment on agent fees
All agents fees are high but PSP have worked hard for their money
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“We cannot have asked for a higher class service from ......”

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Oct 21,2017
Minithumbup
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Josh
By: 'Pennie'
Oct 21,2017
0 people found
this helpful
We cannot have asked for a higher class service from PSP! From the moment they stepped into our home to completion we had nothing be 5* service! Declan is calm, approachable and incredibly knowledgeable, we would whole heartedly recommend them to anyone in the future as ...
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Comment on agent fees
Very good
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“Very impressed with the whole team at PSP. Amazed at ......”

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Oct 06,2017
Minithumbup
By: 'Margaret'
Oct 06,2017
0 people found
this helpful
Very impressed with the whole team at PSP. Amazed at the number of viewings and how quickly and smoothly the sale went ahead. Was kept informed throughout and any questions were answered promptly. Would highly recommend PSP....
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“Josh has been fantastic from start to finish. Always happy ......”

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Oct 03,2017
Minithumbup
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Josh
By: 'L'
Oct 03,2017
0 people found
this helpful
Josh has been fantastic from start to finish. Always happy to help, polite and efficient. Thanks for your help and time....
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“PSP did excellent work for us. We were particularly impressed ......”

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Sep 20,2017
Minithumbup
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Josh
By: 'Patrick'
Sep 20,2017
0 people found
this helpful
PSP did excellent work for us. We were particularly impressed with Josh's sales skills. As a seller, I want someone who can sell and close the deal. Josh was excellent at this....
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Comment on agent fees
Very simple contract and most competitive agents fees I came across--I had 5 valuations.
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“I can't rate Josh and the team at PSP homes ......”

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Sep 07,2017
Minithumbup
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Josh
By: 'AdamP'
Sep 07,2017
1 people found
this helpful
I can't rate Josh and the team at PSP homes highly enough. I was going through the daunting task of purchasing my first home and Josh helped walk me through the whole process step by step. I was kept up to date and any questions ...
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Comment on agent fees
N/A
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“Declan was absolutely fantastic during the purchase of my property, ......”

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Aug 23,2017
Minithumbup
By: 'Miss'
Aug 23,2017
0 people found
this helpful
Declan was absolutely fantastic during the purchase of my property, I think at times he single handedly kept it moving forward, dealing with the solicitors, vendors and myself. He went over and above what you could expect from any estate agent. He did local searches ...
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Comment on agent fees
Not applicable as purchaser only
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“The service from Declan and all the team at PSP ......”

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Aug 19,2017
Minithumbup
By: 'StuartC'
Aug 19,2017
0 people found
this helpful
The service from Declan and all the team at PSP was outstanding. This business and all who work there operate with integrity, market knowledge and a real insight into the buying and selling of homes. We had experience of working with other agents but none ...
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Comment on agent fees
The most reasonable fees we were offered. And they really earn their money
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“Declan was extremely helpful during all of the buying process. ......”

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Aug 18,2017
Minithumbup
By: 'Cameron'
Aug 18,2017
0 people found
this helpful
Declan was extremely helpful during all of the buying process. He would do his up most to get answers to any queries we had and kept us up to date at all times. Thank You for all your help....
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“Very highly recommend Declan at PSP Homes; from the first ......”

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Jul 19,2017
Minithumbup
By: 'Gemma'
Jul 19,2017
0 people found
this helpful
Very highly recommend Declan at PSP Homes; from the first to last contact he was amazing - in fact his customer service is the best I have had anywhere for anything! Again and again Declan went above and beyond his role and made sure (single-handedly) ...
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n/a
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“Very impressed with the service, Declan kept me up to ......”

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Jun 28,2017
Minithumbup
By: 'Cara'
Jun 28,2017
0 people found
this helpful
Very impressed with the service, Declan kept me up to date throughout the process- would thoroughly recommend to anyone and would happily use you again...
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“PSP were fantastic from the start. They were enthusiastic about ......”

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Jun 22,2017
Minithumbup
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Josh
By: 'sally'
Jun 22,2017
0 people found
this helpful
PSP were fantastic from the start. They were enthusiastic about the property, and were very competitive with their commission rate. Many viewings were secured, and when we obtained a buyer, we were updated frequently as to how the sale was progressing. Declan was a fantastic ...
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Comment on agent fees
Very competitive
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“Josh and the team were fantastic from the start- They ......”

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May 19,2017
Minithumbup
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Josh
By: 'KChowns'
May 19,2017
0 people found
this helpful
Josh and the team were fantastic from the start- They always kept us updated on our sale, and stayed on top of the purchase to ensure a stress free sale for both ourselves and our purchaser. All of the team at PSP were friendly and ...
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Comment on agent fees
Good- thank you. Competitive to other agents.
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Staff picture Josh
(95)
Staff picture Elliot
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Staff picture Rosetta
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Staff picture Stephen
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Staff picture Anna
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Staff picture Angela
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact Proprietor, Stephen Crathern on 01444 416999 / [email protected]
Last updated at 11:19 AM 28/11/2018 by Josh Wickwar

Awards won by PSPhomes, Haywards Heath RH16 4AP



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PSPhomes

Branch - Haywards Heath, RH16

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