78% sales valuation accuracy
88% sales fee satisfaction
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! ...
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Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, has resulted in us being awarded Best Estate Agency in Berkshire and Best Lettings Agent in the UK at the UK Property Awards for two years running as well as Best International Lettings Agency for 2015/16!
To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
Latest Reviews
6th Mar 2024
reviewed by 'DHALLINA'
3rd Mar 2024
reviewed by 'Tenants dont matter'
18th Dec 2023
reviewed by 'Harmeet Singh'
22nd Dec 2022
reviewed by 'Kathy'
31st Oct 2022
reviewed by 'Tamsin'
15th Sep 2022
reviewed by 'Tim'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 78% | 88% | £117,000 | £490,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 102 | 6 | 163 | 31 | 52 | 6 | 35 | 3 | 9 | 13 |
Areas covered
- RG8
- Reading
- RG7
- Woodley
- RG6
- Earley
- RG5
- RG4
- RG30
- RG2
- RG10
- RG1
- RG31
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jul 01,2016
Jul 01,2016
0
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whatever people say about estate agents it's not all true, i have found Prospect to be very helpful and flexible when it came to marketing and selling my home. I would recommend them if asked....
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Comment on agent fees
with regards to my sale i found them to be good
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Jul 05, 2016
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Jul 01,2016
Jul 01,2016
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Very helpfull , responding quick to all queries, fast in finalizing tenancy agreement.
Good communication between landlord and myself. Very polite...
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Comment on agent fees
Good
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Jul 05, 2016
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Thanks for the five stars ...
Jun 30,2016
Jun 30,2016
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Helped us sort out contract quite quickly and managed to find me a place in such short amount of time with great communication throughout...
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Comment on agent fees
Agents fees is reasonable
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Jul 05, 2016
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Thank you for the five stars ...
Jun 13,2016
Jun 13,2016
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Very Helpful Guys. Showed us a couple of properties and understood what we were looking for. Very good response times and being very helpful....
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Jun 14, 2016
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Thank you for the five stars. ...
Jun 03,2016
Jun 03,2016
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It was a good exeprience to finalise a property through Prospect, mainly with the help of Jordan, who was very helpful & nice....
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Jun 14, 2016
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May 12,2016
May 12,2016
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Jordan provides great costumer service from the first moment. My partner and I are very pleased with his effort to find us the perfect property in terms of size, location and budget....
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Comment on agent fees
The Agency fees are a bit expensive.
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May 18, 2016
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May 06,2016
May 06,2016
4
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Don't use Prospect. They are pure sales people. They make promises and don't deliver. Don't use their recommended solicitors because you will pay a commission to Prospect *. Also,they are lying a lot. TO AVOID TO AVOID Nothing was good. It was very ordinary with ...
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May 09, 2016
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We are very disappointed that the service offered did not meet that which we pride ourselves on. Please contact me so that I can look further into the issues you have raised, as we cannot identify you from JR. My name is Hilary Tinsley, Support Manager for the group and my numbers is 0118 907 318. I hope that you contact me. ...
Apr 21,2016
Apr 21,2016
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I highly recommend Prospect. It's been incredibly easy to let my property with Matteo and Jordan who have both been very efficient, friendly and knowledgeable throughout. They're very enthusiastic and effective, keep in regular contact and are always happy to answer additional questions. I've let ...
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Comment on agent fees
Prospect's fees are competitive with those of other estate agents who offer an equal level of service.
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Apr 25, 2016
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Thank you for the five stars and the recommendation. ...
Apr 15,2016
Apr 15,2016
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I have given you 4 stars rather than 5 as I feel that the management side lacks the spontaneity of the sales team who are really enthusiastic and go getters. Having said that I am satisfied with the overall performance of the management team....
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Comment on agent fees
For long standing customers on a year by year basis the management fees should be reduced by 2%.
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Apr 18, 2016
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Many thanks for your comments. ...
Apr 11,2016
Apr 11,2016
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Very understanding of what i was looking for, very fast in dealing with all it was required. No complaints about Jordan, excelent service!...
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Comment on agent fees
its around market price
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Apr 11, 2016
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Apr 05,2016
Apr 05,2016
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I has the pleasure of working with Jordan ad Elizabeth who were always willing to help. I found them very professional and would recommend them to anyone looking for a property in Reading...
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Apr 11, 2016
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Thank you for the recommendation. ...
Mar 16,2016
Mar 16,2016
1
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I can only really comment on George White, as he's the only member of staff I've spent any time dealing with, but he is brilliant. He's incredibly helpful and has offered me some sound advice on properties.
He has returned every call and replied to ...
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Comment on agent fees
I was the buyer of a property so didn't have to pay fees.
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Mar 18, 2016
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Thank you for the five star review and the recommendation. ...
Mar 11,2016
Mar 11,2016
0
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Very helpful and friendly. Made finding a property for me much easier and stress free. Would also like to mention Shannon Smith and Olivia Russell at the Bracknell branch as well as Laney at Reading who have all been wonderful....
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Comment on agent fees
I did feel at ‚£300 the fees were a little high, but was happy to pay on the basis that I've been given peace of mind I have a reputable agent to contact if I have any worries or concerns about the property.
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Mar 15, 2016
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Thank you for the five stars ...
“Excellent costumer service, very friendly, approachable and helpful. Would highly ......”
Mar 10,2016
Mar 10,2016
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Excellent costumer service, very friendly, approachable and helpful. Would highly recommend Jordan Byrne as an agent. Looking for a new house could be very stressful and Jordan£s attitude towards customers really helps through this process....
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Mar 29, 2016
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Thank you for the five stars. ...
Mar 07,2016
Mar 07,2016
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Laney has kept me informed and was helpful and friendly with questions I had.She made it easy with documentary requirements and it is a pleasure to deal with her....
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Comment on agent fees
In my view,value for money.
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Mar 10, 2016
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Mar 07,2016
Mar 07,2016
0
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This was our first experience in using Prospect and up to now has been extremely satisfied with the service we have received. I want to commend Jake and Olivia who dealt with us initially, who then handed over to Laney to finalize and close the ...
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Comment on agent fees
Fees relates to the service you get. The better the service the more easier it is to pay. Up until now i am very happy with Prospect and believe that fees are fair and relative to service received.
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Mar 10, 2016
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Mar 02,2016
Mar 02,2016
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Matthew was very helpful and professional right from the house viewing, making an offer and moving in. The communication was great as he was constantly giving us updates. I have no reservations in recommending Matt as he is really good at what he does....
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Comment on agent fees
Agent's fees was fair.
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Mar 03, 2016
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Thank you for the five star review and the recommendation. ...
Feb 29,2016
Feb 29,2016
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Great service from the moment i walked into the letting agent, viewing was set up promptly and i was kept updated throughout the process. Highly recommended...
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Comment on agent fees
Pretty standard, same as most agents
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Mar 01, 2016
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Feb 26,2016
Feb 26,2016
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Jordan has been nothing but helpful cannot thank him enough very polite and friendly service.
Matthew showed us our new property and was friendly and extremely helpful
Above all brilliant service
Thank you both...
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Comment on agent fees
Agent fees are high but you get exceptional service
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Mar 29, 2016
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Feb 25,2016
Feb 25,2016
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The 5 stars relates to Chloe specifically. She has given us excellent service throughout the time that our property was rented through prospect. She kept us up to date as and when issues arose and was always very prompt in responding to any questions we had. ...
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Comment on agent fees
The fees are quite high but I think they are worth it. We did pay ƒâ€š‚£500 for a professional clean, which I didn't feel was justified given the low quality of the clean. Prospect were very apologetic and we were offered a second clean, but declined.
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Feb 26, 2016
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Thank you for the five stars and the honest feedback. ...
Feb 25,2016
Feb 25,2016
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Having just completed ten months as a tenant with Prospect my experience has been excellent from start to finish. In particular Chloe Wise has been very polite, friendly and professional and most importantly extremely helpful with all my queries. She has provided a first class ...
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Comment on agent fees
good
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Feb 26, 2016
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Feb 19,2016
Feb 19,2016
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I have been very pleased with my dealings with Prospect. Jordan and Matteo are friendly, efficient and helpful. Very good customer service and communication. I would recommend them to other landlords....
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Feb 23, 2016
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Thank you for the recommendation ...
Feb 19,2016
Feb 19,2016
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Appreciate Jordan's efforts in securing new tenant quickly and Elizabeth's professional support back in the office. Thank you!...
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Comment on agent fees
Reasonable management fees.
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Feb 23, 2016
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Feb 17,2016
Feb 17,2016
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Both Simon and Elizabeth made move first move real easy and hassle free any questions i had were answered promptly, The whole signing of contracts was easy and done online, the referencing company was good, Would highly recommend this estate agent !...
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Comment on agent fees
Good compared to offers
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Feb 23, 2016
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Thank you for the recommendation and the five stars. ...
Feb 17,2016
Feb 17,2016
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I was looking for a Flat in Reading, found this amazing place via 3rd party source and contacted the letting agency, Prospects in my case.
Jordan Byrne is a star. Right from the start he was friendly, helpful and courteous. On my request he also ...
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Comment on agent fees
This is the second time I am letting with Prospects and feel the fee is as per the market standard.
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Feb 23, 2016
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Feb 13,2016
Feb 13,2016
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Very swift and professional service!
I'm optimistic that the remainder of my dealings with Prospect estate agents will be equally professional....
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Comment on agent fees
I think the fees are way too high, however I understand that they are similar to your competitors. Still too high though...
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Feb 23, 2016
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Feb 01,2016
Feb 01,2016
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I was very pleased with the prompt and polite service I received. Matteo came to meet me at the apartment the same afternoon I requested an appointment. Jordan has dealt promptly and kept me well informed through the process to get tenants into the property....
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Comment on agent fees
Prospect were prepared to drop there quoted fee rate to match the local competition - although that didn't apply to the set up fees which were higher than some other agents.
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Feb 02, 2016
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Jan 22,2016
Jan 22,2016
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We have enjoyed our experiences with the team at Prospect they are always very helpful and informative during the property search and throughout the tenancy. Thank you to Jordan, Simon and Chloe!...
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Comment on agent fees
Reasonable
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Jan 28, 2016
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Jan 22,2016
Jan 22,2016
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In the begenning we were unhappy with the property manager. But as soon as Elizabith took over the management of our property we became highly satisfied with the services and responses....
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Comment on agent fees
A bit Pricy
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Jan 28, 2016
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Jan 20,2016
Jan 20,2016
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Very helpful and friendly. There was another agent who showed us the property ( sorry forgotten name!) but he was also very welcoming and helpful!...
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Jan 20, 2016
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Jordan
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Chloe
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:08 AM 14/01/2016 by allAgents
