78% sales valuation accuracy
88% sales fee satisfaction
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! ...
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Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, has resulted in us being awarded Best Estate Agency in Berkshire and Best Lettings Agent in the UK at the UK Property Awards for two years running as well as Best International Lettings Agency for 2015/16!
To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
Latest Reviews
6th Mar 2024
reviewed by 'DHALLINA'
3rd Mar 2024
reviewed by 'Tenants dont matter'
18th Dec 2023
reviewed by 'Harmeet Singh'
22nd Dec 2022
reviewed by 'Kathy'
31st Oct 2022
reviewed by 'Tamsin'
15th Sep 2022
reviewed by 'Tim'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 78% | 88% | £117,000 | £490,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 102 | 6 | 163 | 31 | 52 | 6 | 35 | 3 | 9 | 13 |
Areas covered
- RG8
- Reading
- RG7
- Woodley
- RG6
- Earley
- RG5
- RG4
- RG30
- RG2
- RG10
- RG1
- RG31
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Apr 15,2015
Apr 15,2015
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James was professional and kind at the first viewing. There was no pressure and he had enough information to pass on about the property. Duncan, Mark and Sandra are all fabulous people to deal with during the tenancy; very caring, kind and professional. I've moved ...
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Apr 16, 2015
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Apr 13,2015
Apr 13,2015
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I would like to thank Chloe Wise for an absolutely fantastic job she has done in securing a permanent tenancy agreement and an increase in rental value for 11 target Hill.
I have to say before Chloe got her teeth into this I wasn't very happy ...
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Apr 13, 2015
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Apr 02,2015
Apr 02,2015
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I have found prospect professional and easy to use in the most part. Daniel showed us around the property and offered us a viewing at another similar property immediately afterwards. The second property was not for us but we appreciated the effort and it was ...
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Comment on agent fees
The fees do seem very high, however this seems to be a standard of all estate agents.
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Apr 02, 2015
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Apr 01,2015
Apr 01,2015
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Not only did Prospect successfully market and secure a buyer for our home, they also did a great job finding us a property to buy. Special thanks to the Transaction Support team for navigating the many dips and bumps between sale agreed and exchange - ...
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Apr 02, 2015
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Mar 30,2015
Mar 30,2015
2
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this helpful
this helpful
An absolutely awful experience with this estate agent; actually moved out of the property solely because of the terrible management from the agent.
We received unsolicited visits with no warnings on a near-weekly basis - either from the agent or employed contractors.
We received notice ...
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What agent could do to change your mind?
Read and comprehend the legal requirements of managing a property.Attached Filesnbsp;
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Mar 27,2015
Mar 27,2015
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Chloe kept me informed of my move to 61 Simmons close all through the process. She explained the deposit scheme and the payment of the reference check. All I was sent an email explaining the payment split. Was really happy with the service provided....
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Mar 30, 2015
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Thank you for the five stars and the positive review. ...
Mar 27,2015
Mar 27,2015
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Simon was extremely helpful, in that he made every effort to find us a suitable property that met our needs and style of living, as well as an area that was pleasing to us. His patience was beyond expectation and his advice was timely....
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Mar 30, 2015
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Mar 25,2015
Mar 25,2015
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Gemma has been very helpful and kind in the time that we were using prospects as letting agents. I would highly recommend her to anyone....
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Mar 25, 2015
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Mar 19,2015
Mar 19,2015
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Chloe is managing 2 properties for me since October 2014 and I cannot be happier. Her competence, professionalism, attention to details and effectiveness make it very easy for me to be a landlord.
She perfectly understand both mine and my tenant's needs and any matter is dealt ...
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Mar 25, 2015
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Mar 12,2015
Mar 12,2015
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Laney Thompson has been friendly professional and courteous throughout my dealings with her. She was also firm with regards to ensuring that I completed the gas safety check in time and pointed out that it was a criminal offence if not completed. Circumstances meant that ...
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Comment on agent fees
The fees were very competitive compared to Romans and was the main reason that I opted for Prospect over Romans.
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Mar 13, 2015
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Mar 06,2015
Mar 06,2015
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Simon was extremely helpful and professional. He understood immediately my exact needs and presented rental options that matched my search criterias! His help and support were very important for me as I had a limited time to secure a place prior to my job transfer. ...
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Mar 13, 2015
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Many thanks for the recommendation. ...
Mar 04,2015
Mar 04,2015
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A lot of help with paperwork and very nice and professional contact with agency staff, whole process was easy and comparatively quick....
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Mar 13, 2015
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Mar 04,2015
Mar 04,2015
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Elizabeth has been fantastic from the very start of the tenancy. She has handled every aspect of the contract efficiently and with enthusiasm and on a recently example, resolved a failed boiler situation within 2 hours. Huge thanks!...
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Mar 13, 2015
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Mar 04,2015
Mar 04,2015
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Excellent agents, have found tenants quickly and achieved the rents we were looking for.
Always responsive and keen to get on with business....
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Mar 13, 2015
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Mar 02,2015
Mar 02,2015
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I've recently purchased and subsequently let out two apartments in Reading through Prospect. The sales proceeded smoothly and, critically for me, both times they found me tenants within seven calendar days of me completing the acquisitions. Very responsive to phone calls/emails and proactive in ...
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Mar 02, 2015
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Mar 01,2015
Mar 01,2015
1
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The service provided doesn't suit at all a prestigious estate agency..
1st we provided the agency and the referencing company with our monthly income and they both said it was fine .. as the day we had to move in the referencing agency you they deal ...
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What agent could do to change your mind?
This Agency took a higher non refundable fee than all other agencies we visited before they provide us with any service. If it wasn't for the 500 GBP that we paid at the very beginning I would've looked for another apartment with another agency when they delayed our move in dateAttached Filesnbsp;
Comment on agent fees
This Agency took a higher non refundable fee than all other agencies we visited before they provide us with any service. If it wasn't for the 500 GBP that we paid at the very beginning I would've looked for another apartment with another agency when they delayed our move in date
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Mar 03, 2015
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Thank you for your comments which we take very seriously and we do understand that there were issues with referencing and the Manager of the Property Management team will be in touch as a priority, to address the issues raised. ...
Feb 27,2015
Feb 27,2015
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Adele from Prospect was a real star throughout the transaction process, a great interface between Solicitor, Mortgage Provider and vendor - Thank you!...
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Mar 02, 2015
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Feb 24,2015
Feb 24,2015
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Gemma was our moving manager. She was quick and efficient at dealing with the new tenants, our queries and all the paperwork. Gemma also dealt efficiently with the initial maintenance work necessary once the tenants had moved in....
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Feb 26, 2015
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Feb 24,2015
Feb 24,2015
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Victoria drew up and provided me with my licencing agreement for my tenancy. I was getting a bit worried that my moving in date was approaching and I hadn't seen a contract, but she appeared and the process moved along. I believe she also handled ...
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Feb 26, 2015
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Feb 18,2015
Feb 18,2015
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Both members of staff Simon and Daniel were very polite and friendly. They were always ready to help and provided answers for all my question. Just keep good work and wish the best for them both....
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Feb 19, 2015
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Feb 17,2015
Feb 17,2015
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We found Simon. who showed us around the property to be very pleasant. He was knowledgeable about things like the rates and neighbours.
He was at the property before we arrived and the house was ready to view, lights on. We felt free and easy ...
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Comment on agent fees
We feel that the fees are high compared to other agents. Considering searches and not costly to do via the internet, and i most probability will have to print off and sign my own contract!
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Feb 19, 2015
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Feb 04,2015
Feb 04,2015
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I found both Ryan and Hassan very professional and helpful. Most of my correspondence was done through Ryan. He was courteous, concise and confident. We sold our house to the first people that viewed it. I believe this was due to the hard work that ...
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Feb 09, 2015
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Feb 02,2015
Feb 02,2015
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We found Ryan hardworking and very professional. Always kept us in touch with selling our property and finding us a new one....
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Feb 09, 2015
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Feb 01,2015
Feb 01,2015
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From the very beginning of the process the team of Prospect estate agency has been very supportive.
It is more than professional, everything, starting with the offering of a drink just after crossing the door, makes you feel like at home. The look and feel ...
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Feb 09, 2015
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“(1) Daniel Sponder: Daniel's customer service etiquette is impeccable. He treated ......”
Feb 01,2015
Feb 01,2015
1
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(1) Daniel Sponder: Daniel's customer service etiquette is impeccable. He treated my enquiries in a very professional manner, gave me urgent feed backs via swift phone calls, text and email messages, offered to open the doors for me whenever I exited their office. I'll be moving ...
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Comment on agent fees
The Agency fee paid is very appropriate for the good quality of service I received from the Agents that handled my case.
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Feb 02, 2015
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Jan 28,2015
Jan 28,2015
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Very professional and committed to achieving best possible rental and meeting client requirements. Leading example of an excellent agent. Thank you...
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Feb 02, 2015
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Jan 27,2015
Jan 27,2015
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I have been using Prospect for more than five years now. In this time the level of service has constantly improved. The current team are professional, courteous and very helpful. I am based overseas and typically we communicate electronically, again Prospect respond in a timely ...
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Jan 28, 2015
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Jan 23,2015
Jan 23,2015
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First the Bracknell branch was dealing with us and if it's about them my rating would be average, maybe worse... Didn't give us much information and when I asked them about something regarding the property, the information was misleading, which had caused me inconveniences. Laney ...
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Comment on agent fees
Fees were higher then other agencies', which didn't feel right first because of the Bracknell branch. Reading /Laney made up for their mistakes though.
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Jan 26, 2015
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Thank you for your honest feedback and I am sorry to hear that the information provided to you was misleading. Please do get in touch should you want to discuss the matter further on 01344 207 410 ...
Jan 16,2015
Jan 16,2015
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Initially my dealings with the Lettings branch staff wasn't great. Communication was slow and I felt I had to chase up in regards to referencing, payment of my holding fee etc. However once passed to Chloe Hoptroff in Property Management, she dealt with my move ...
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Jan 20, 2015
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Dec 19,2014
Dec 19,2014
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This was the first time I had sold a property, so I entered into the process with some trepidation. There was one element that made a genuine difference: Adele Jode. Adele provides support to clients through the process: she's basically the one person who's entirely ...
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Jan 02, 2015
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:08 AM 14/01/2016 by allAgents
