“I was contacted by Simon West of Prospect after I ......”
4 Star Review
Jun 04,2015
By:
'VS'
Jun 04,2015
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: RG1
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: RG1
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I was contacted by Simon West of Prospect after I registered with Prospect as a prospective tenant. I found the process of booking or resceduling viewings and reveiwing postings on the Prospect website fairly straightforward and easy. The contracting process was also quite seamless.
After ...
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“We had a few problems when we moved into our ......”
5 Star Review
Jun 03,2015
By:
'Mrs'
Jun 03,2015
Services: Property Management
Rent PCM: £1450
Would you recommend?: Yes
Postcode: RG42
Property Management
Rent PCM: £1450
Postcode: RG42
0
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We had a few problems when we moved into our current property that Laney has sorted efficiently and quickly.
I would highly recommend Laney and the rest of the prospect property management team....
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“Very quick and efficient service on letting our property from ......”
5 Star Review
Jun 01,2015
By:
'Jeremy'
Jun 01,2015
Services: Lettings (as a Landlord)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: RG1
Lettings (as a Landlord)
Rent PCM: £1200
Postcode: RG1
0
people found
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Very quick and efficient service on letting our property from start to finish - the agents really know the area and found us a tenant within 24 hrs of going on the market - really impressed, thanks a lot!...
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Comment on agent fees
Very competitive
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“DID DO:Agent that showed the house was well presentedAgent ......”
5 Star Review
May 27,2015
By:
'MTALL'
May 27,2015
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: RG1
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: RG1
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DID DO:
Agent that showed the house was well presented
Agent that showed the house was well versed in the property
In the case the Agent that showed the house did not know the answers to my questions, the Agent searched for answers with his ...
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“I was very pleased with the service Chloe provided while ......”
4 Star Review
May 27,2015
By:
'CRowland'
May 27,2015
Services: Property Management
Rent PCM: £895
Would you recommend?: Yes
Postcode: RG12
Property Management
Rent PCM: £895
Postcode: RG12
1
people found
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I was very pleased with the service Chloe provided while she was managing my property. All issues were dealt with calmly and professionally, even assisting with a council tax issue after the property had been sold. Highly recommended....
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1
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“Although busy to get through on the phone sometimes, gets ......”
4 Star Review
May 26,2015
By:
'Mr'
May 26,2015
Services: Lettings (as a Landlord)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: RG2
Lettings (as a Landlord)
Rent PCM: £1200
Postcode: RG2
0
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Although busy to get through on the phone sometimes, gets the job done eventually and very competitive on their tenant finders and managemant fees....
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Comment on agent fees
Very competitive!
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“It was a very professional work that is has been ......”
4 Star Review
May 25,2015
By:
'Mahir'
May 25,2015
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: RG6
Lettings (as a Landlord)
Rent PCM: £850
Postcode: RG6
0
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It was a very professional work that is has been by the estate agent to look for a tenant .
Really pleased with the services....
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“Simon is very supportive in showing the property and further ......”
5 Star Review
May 21,2015
By:
'suman'
May 21,2015
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: Yes
Postcode: RG1
Lettings (as a Tenant)
Rent PCM: £800
Postcode: RG1
0
people found
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Simon is very supportive in showing the property and further process. I really impressed with the follow up prospect has done after property view. I have only thing to say a big thank you :)....
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“Chloe and Elizabeth have been very helpful when taking on ......”
5 Star Review
May 21,2015
By:
'Anne'
May 21,2015
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: RG2
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: RG2
0
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Chloe and Elizabeth have been very helpful when taking on brand new properties at Kennet Island, Reading, there is almost always a last minute issue concerning keys, furnishings, parking permits or blinds and Chloe and Elizabeth resolve them as quickly as possible smoothing ruffled feathers ...
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Comment on agent fees
Fees in Reading seem to be quite high, in terms of what other agents charge locally Prospect fees are fair.
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“Am very happy Simon helps us find a rental property ......”
4 Star Review
May 20,2015
By:
'Terry'
May 20,2015
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: RG1
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: RG1
0
people found
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Am very happy Simon helps us find a rental property in Kennet island. First of all we really like the flat, but problem was it was unfurnished. At first Simon ask for us if it could be furnish and the landlord said no, but Simon ...
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“In terms of organization, having one point of contact is ......”
4 Star Review
May 19,2015
By:
'Mario'
May 19,2015
Services: Lettings (as a Landlord)
Rent PCM: £2500
Would you recommend?: Yes
Postcode: RG1
Lettings (as a Landlord)
Rent PCM: £2500
Postcode: RG1
0
people found
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In terms of organization, having one point of contact is extremely important and efficient. This was the case when I was making investments or when having my properties managed. However, on the lettings side; still a lot of improvement needed starting with marketing, setting the ...
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“The service from Prospect for myself as a landlord has ......”
5 Star Review
May 18,2015
By:
'Long'
May 18,2015
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: RG1
Lettings (as a Landlord)
Rent PCM: £850
Postcode: RG1
0
people found
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The service from Prospect for myself as a landlord has improved a lot over the last 12 months. Chloe is responsive and digs into detail when I request. She is also positive and tries to find solutions in dealing with problems. Prospect provides a value for ...
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“Duncan was extremely helpful. He answered questions quickly and efficiently ......”
5 Star Review
May 18,2015
By:
'Jane'
May 18,2015
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: SL6
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: SL6
1
people found
this helpful
Duncan was extremely helpful. He answered questions quickly and efficiently and made sure that all the legal commitments were completed on time and without issue.
Nice to deal with an agent that works well for both the tenant and landlord with the same degree of ...
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1
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“Elizabeth Savery has been very helpful with everything that I ......”
5 Star Review
May 15,2015
By:
'Lorna'
May 15,2015
Services: Lettings (as a Tenant)
Rent PCM: £560
Would you recommend?: Yes
Postcode: RG20
Lettings (as a Tenant)
Rent PCM: £560
Postcode: RG20
0
people found
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Elizabeth Savery has been very helpful with everything that I have spoken to her about , always gets back to me when she says she does. Even when I handed in my notice and then going back to say I didn't want too, Elizabeth left me ...
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Comment on agent fees
Always expensive, but where isn't this days. °Å¸ËœÅ
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“Gemma Continues to support out tenancy in a proactive professional ......”
5 Star Review
May 14,2015
By:
'Mark'
May 14,2015
Services: Lettings (as a Tenant)
Rent PCM: £2000
Would you recommend?: Yes
Postcode: RG41
Lettings (as a Tenant)
Rent PCM: £2000
Postcode: RG41
0
people found
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Gemma
Continues to support out tenancy in a proactive professional manner. She is a competent young lady that clearly demonstrates good property business knowledge which helps her clients feel reassured throughout the process....
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“Very simply I have found Gemma to be exceptionally helpful, ......”
4 Star Review
May 13,2015
By:
'Greg'
May 13,2015
Services: Lettings (as a Landlord)
Rent PCM: £1125
Would you recommend?: Yes
Postcode: RG41
Lettings (as a Landlord)
Rent PCM: £1125
Postcode: RG41
1
people found
this helpful
Very simply I have found Gemma to be exceptionally helpful, kind, caring and yet efficient in the carrying out of her duties. As a landlord I have complete confidence in her to protect the landlords interests, whilst remaining commercial in her outlook.
I consider Gemma ...
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1
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“I have been very pleased with the way Chloe Wise ......”
5 Star Review
May 13,2015
By:
'Richard'
May 13,2015
Services: Lettings (as a Landlord)
Rent PCM: £1650
Would you recommend?: Yes
Postcode: RG42
Lettings (as a Landlord)
Rent PCM: £1650
Postcode: RG42
1
people found
this helpful
I have been very pleased with the way Chloe Wise handled our property. She kept us informed on progress in finding new tenants, and provided very good advice in dealing with a check out. By far the best support we have had from property managers....
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1
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“Chloe is an excellent contact for us a all stages ......”
5 Star Review
May 10,2015
By:
'Paul'
May 10,2015
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: RG12
Lettings (as a Landlord)
Rent PCM: £850
Postcode: RG12
1
people found
this helpful
Chloe is an excellent contact for us a all stages of property management. Polite efficient and truly professional. I would recommend her to any landlords out there as she truly understands the business and its challenges...
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Comment on agent fees
About right
1
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“I have been using Prospect for 2 years now, since moving ......”
5 Star Review
May 08,2015
By:
'Mauro'
May 08,2015
Services: Lettings (as a Tenant)
Rent PCM: £1825
Would you recommend?: Yes
Postcode: RG41
Lettings (as a Tenant)
Rent PCM: £1825
Postcode: RG41
0
people found
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I have been using Prospect for 2 years now, since moving to UK. I needed a trustworthy agent who could deliver high quality service in a timely manner. I went through different agents but the level of customer service received from Prospect has been by far ...
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“I have dealt with Gemma for 12 months now and always ......”
4 Star Review
May 04,2015
By:
'Joe'
May 04,2015
Services: Lettings (as a Landlord)
Rent PCM: £1495
Would you recommend?: Yes
Postcode: RG41
Lettings (as a Landlord)
Rent PCM: £1495
Postcode: RG41
0
people found
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I have dealt with Gemma for 12 months now and always found her to be efficient, polite and a nice easy person to deal with. I would recommend her without any problem....
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“Have been using Prospect the estate agency now for 6 years. ......”
5 Star Review
Apr 30,2015
By:
'John'
Apr 30,2015
Services: Lettings (as a Landlord)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: RG41
Lettings (as a Landlord)
Rent PCM: £1300
Postcode: RG41
1
people found
this helpful
Have been using Prospect the estate agency now for 6 years. They have done a great job managing the property by keeping it let for the entire time.They have eye for detail when it comes to back ground checks and inspection of the the property. ...
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1
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“Gemma is a very efficient and professional agent. She is ......”
5 Star Review
Apr 29,2015
By:
'Sarah'
Apr 29,2015
Services: Lettings (as a Landlord)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: RG40
Lettings (as a Landlord)
Rent PCM: £1500
Postcode: RG40
0
people found
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Gemma is a very efficient and professional agent. She is proactive, great at following up with contractors and always keeps me up to date. I trust her judgment on issues with my property. Having her as our property manager gives me peace of mind. I ...
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“simon has been very nice since he showed me the ......”
5 Star Review
Apr 26,2015
By:
'demetrio'
Apr 26,2015
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: Yes
Postcode: RG1
Lettings (as a Tenant)
Rent PCM: £500
Postcode: RG1
0
people found
this helpful
simon has been very nice since he showed me the property, he waited for me to check the property out and answered all of my question nicely and advising, he also heped me getting a pc desk for the room....
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“It was great to interact with Laney .She took great ......”
4 Star Review
Apr 24,2015
By:
'subrato'
Apr 24,2015
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: RG4
Lettings (as a Tenant)
Postcode: RG4
0
people found
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It was great to interact with Laney .She took great initiative and stood by her promises .
I will definitely recommend her for her customer orientation and satisfaction ....
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“Prospect valued our property and made huge promises they could ......”
1 Star Review
Apr 23,2015
By:
'Unhappy'
Apr 23,2015
Services: Sales (Prospective customer)
Sold price: £490000
Would you recommend?: No
Postcode: RG2
Sales (Prospective customer)
Sold price: £490000
Postcode: RG2
2
people found
this helpful
Prospect valued our property and made huge promises they could sell for the price. Unfortunately we are now 8 weeks down the line with them and nothing it has been a catalogue of disasters. Where to start. Couldn't access photos sent to them, failed to get ...
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What agent could do to change your mind?
Agent needed to be able to act as an agent. Lacked experience of selling properties.
Attached Filesnbsp;
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“Dan has been a great support over the last months ......”
5 Star Review
Apr 23,2015
By:
'Mark'
Apr 23,2015
Services: Sales (as a Buyer)
Sold price: £330000
Would you recommend?: Yes
Postcode: RG1
Sales (as a Buyer)
Sold price: £330000
Postcode: RG1
0
people found
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Dan has been a great support over the last months sourcing properties that matched my search criteria. Many other agents would have (and did) give up as my requirements for a specific development opportunity do not come up every day. In the end Dan sourced ...
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“Hi there,I was renting a property privately with a ......”
5 Star Review
Apr 22,2015
By:
'tim'
Apr 22,2015
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: Yes
Postcode: RG1
Lettings (as a Tenant)
Rent PCM: £625
Postcode: RG1
0
people found
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Hi there,
I was renting a property privately with a landlord who sold up to a new landlord. This new landlord got Prospect to manage the property. My contact was Chloe Hoptroff who was fantastic in organizing everything with the move/check out/deposit. She ...
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“A thoroughly professional company from first contact to check out. ......”
5 Star Review
Apr 21,2015
By:
'Alex'
Apr 21,2015
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: RG41
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: RG41
0
people found
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A thoroughly professional company from first contact to check out. Pass over between colleagues was seamless and each staff member were specialists in their area. Queries and problems were dealt with swiftly and sympathetically. All fees and processes were laid out in advance and were ...
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Comment on agent fees
All fees and processes were laid out in advance and were fair to both sides.
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“I was really pleased with the service agent Simon west ......”
5 Star Review
Apr 16,2015
By:
'prosper'
Apr 16,2015
Services: Lettings (as a Tenant)
Rent PCM: £300
Would you recommend?: Yes
Postcode: RG1
Lettings (as a Tenant)
Rent PCM: £300
Postcode: RG1
0
people found
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I was really pleased with the service agent Simon west offered me through out my search, I called the branch couple of times to enquire about the room I was interested in but I kept getting different answers from different agents and ended up cancelling ...
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Comment on agent fees
Excellent
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“All ways available not job to small. Efficient and quick ......”
5 Star Review
Apr 15,2015
By:
'Lucy'
Apr 15,2015
Services: Lettings (as a Landlord)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: RG1
Lettings (as a Landlord)
Rent PCM: £1200
Postcode: RG1
0
people found
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All ways available not job to small. Efficient and quick with replys and always followed out what she said she would do which is rare. Went above and beyond when we had problems....
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Comment on agent fees
Everyone what's lower fees but we were happy as we've had wonderful friendly service.
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