78% sales valuation accuracy
88% sales fee satisfaction
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! ...
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Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, has resulted in us being awarded Best Estate Agency in Berkshire and Best Lettings Agent in the UK at the UK Property Awards for two years running as well as Best International Lettings Agency for 2015/16!
To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
Latest Reviews
6th Mar 2024
reviewed by 'DHALLINA'
3rd Mar 2024
reviewed by 'Tenants dont matter'
18th Dec 2023
reviewed by 'Harmeet Singh'
22nd Dec 2022
reviewed by 'Kathy'
31st Oct 2022
reviewed by 'Tamsin'
15th Sep 2022
reviewed by 'Tim'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 78% | 88% | £117,000 | £490,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 102 | 6 | 163 | 31 | 52 | 6 | 35 | 3 | 9 | 13 |
Areas covered
- RG8
- Reading
- RG7
- Woodley
- RG6
- Earley
- RG5
- RG4
- RG30
- RG2
- RG10
- RG1
- RG31
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jan 14,2016
Jan 14,2016
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We've had a very reliable and consistent 5-star service from Prospect from viewings to letting, and a very good relationship starting out with the Property Management aspect during the tenancy.
The service has impressed compared to competitors throughout and it has been a great relief ...
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Comment on agent fees
The only reason for making this a 4 star review is because I think the fees are over-priced. Prospect have given us faultless service throughout, they charge less than their local competitors and I am sure they provide far better value. But I don't think this entirely justifies the premium. I am very familiar with renting in London, having just departed the area and I am surprised to find fees higher in Berkshire.
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Jan 08,2016
Jan 08,2016
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Fantastic, efficient service from Matt and Simon. They were both attentive, polite and professional. We were in need of a place to rent urgently, and the team at Prospect Estate Agency really helped us out!...
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Comment on agent fees
Moderate
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Jan 11, 2016
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Thank you for the five stars. ...
Dec 16,2015
Dec 16,2015
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Elizabeth was very friendly, professional and keen to help. Also very accommodating. Many thanks Elizabeth! She is indeed a good ambassador for Prospects Agency....
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Dec 16, 2015
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Thank you for the five star review. ...
Dec 16,2015
Dec 16,2015
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I've a few properties let out through Prospect. Simon has always let them very quickly, with minimal voids (in the order of single figure days normally) at a good price to a good tenant. This particular let was agreed to start 5 days after the preceding ...
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Dec 14,2015
Dec 14,2015
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Laney was very helpful during the whole process, keeping me informed and up to date with any news that was relevant to me. She listened to everything I had to say and acted upon it and done what she could to make things easier for ...
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Dec 15, 2015
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Thank you for the recommendation. ...
Dec 14,2015
Dec 14,2015
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Since day one, both Simon and Matt have been great. They answered all of my questions promptly and nothing was too much for them - and I haven't been the easiest customer!
Thank you so much for all your help in making the moving transition ...
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Dec 15, 2015
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Thank you for the five star review. ...
Dec 12,2015
Dec 12,2015
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Initially in my property hunt I was worried that the process of sorting accommodation outside of the UK would be a problem, but working with Jordan Byrne he made this as painless a process as it could ever be. He explained to me the process ...
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Comment on agent fees
The fee's were nothing more than those I have seen with other agents and they gave me a suitable amount of time to get this to them.
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Dec 15, 2015
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Dec 10,2015
Dec 10,2015
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I am happy with the work that Prospect did to find my a place to live. Jordan was really nice and found a room that was perfect for me. Also Chloe was very helpful and explained well everything....
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Dec 15, 2015
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Dec 10,2015
Dec 10,2015
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My husband and I were looking for a place to rent in central Reading and had a list of specific requirements. Simon dealt with me over the phone and via email and Matt showed us the properties. Both were extremely helpful and patient with us, ...
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Comment on agent fees
The fees seemed quite high but were explained to us in advance so there were no surprises.
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Dec 15, 2015
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Dec 03,2015
Dec 03,2015
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The agent got in touch immediately I requested a viewing. Also set up a viewing on the day i requested and even rescheduled for the next day when I could not make it. Also like the teamwork displayed by the agency, everyone was kept in ...
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Dec 11, 2015
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Dec 01,2015
Dec 01,2015
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Dan Jordan and Adele Kosmin did a fantastic job in ensuring that my purchase got safely through to exchange. Their experience, excellent working relationships with local solicitors, hard work and persistence were all needed to get this transaction though. If you are thinking of selling ...
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Dec 01, 2015
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Nov 28,2015
Nov 28,2015
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Prospect have been fully managing my property for several years. While Elizabeth has been my contact she has been unfailingly efficient, responsive, friendly and professional....
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Nov 30, 2015
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Thank you for the five stars. ...
Nov 23,2015
Nov 23,2015
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I am extremely impressed with Prospect's handling of my search for a suitable property in Reading. From the start where I communicated with Matteo and subsequently with Jordan Byrne, I knew I was in safe hands. I was looking for a property to let from ...
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Nov 24, 2015
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Thank you for the five stars and for sharing your positive experience. ...
Nov 20,2015
Nov 20,2015
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I have just entered my 3rd year of renting under Prospect and have had several different Property Managers during that time. Amber has been my Property Manager for quite a while now and I am extremely impressed with her professionalism and efficiency throughout this time. ...
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Nov 20, 2015
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Nov 19,2015
Nov 19,2015
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Excellent level of service during our tenancy in Reading with no problems or issues. Jordan Byrne has been there to answer any questions and in general hhe has been very helpful. I would recommend using Prospects if you are looking to rent a property in ...
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Nov 19, 2015
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Thank you for the five stars and the recommendation. ...
Nov 19,2015
Nov 19,2015
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Many thanks to Dan and his team at Prospect with special mention to Emma and her patience when we we had a few hold ups prior to exchange.
Dan also helped me with a couple of options on surveyors and when I wanted some further ...
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Nov 18,2015
Nov 18,2015
2
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¢â‚¬Å“Don¢â‚¬â„¢t do as I did, do as I tell you¢â‚¬Â. Their Terms and Conditions (T & C) document is for Sole Selling Rights, so BE WARNED. From bitter experience, here is my advice to Prospect-ive vendors:
(1) Insist on not signing the contract document (called T & ...
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What agent could do to change your mind?
The single-agency rate is 2% +VAT and multiagency rate is 3% +VAT, so if you must use Prospect, SELLER BEWARE!Attached Filesnbsp;
Comment on agent fees
Too high for the quality of service and too high for the degree of respect afforded to me.
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Nov 17,2015
Nov 17,2015
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Excellent level of service during our tenancy in Reading with no problems or issues. Chloe Hoptroff has been there to answer any questions and in general she has been very helpful. I would recommend using Prospects if you are looking to rent a property in ...
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Nov 18, 2015
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Thank you for the recommendation. ...
Nov 12,2015
Nov 12,2015
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Jordan was very helpful and polite in all my dealings with him with regards to the re lettng of my apartment.
Elizabeth is always very efficient and helpful with the management of my current tenant, who has been rather challenging....
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Nov 18, 2015
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Nov 11,2015
Nov 11,2015
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I've never used Prospect before, but was reassured after their fantastic service, which was very prompt and very courteous. Very highly recommend Prospect Lettings! :)...
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Comment on agent fees
Quite a lot higher than other agents, would expect maybe ‚£350 for referencing and administration. Romans are the only other agent with fees this high.
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Nov 18, 2015
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Nov 06,2015
Nov 06,2015
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We were tenants in a rented flat for just under a year and at no point did we feel like we were in a flat worth the money we were paying. After the inventory was first done there was a rip in a main carpet, ...
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Nov 18, 2015
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We would really like to discuss the points you have raised. Please call Joanne Kay, Head of Property Management on 0118 955 9740. ...
Oct 31,2015
Oct 31,2015
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Excellent after sales service. Elizabeth is super efficient and gets things done no fuss, always responds to emails and is extremely helpful.
Sales team also very good and have found me tenants in a very competitive environment quickly.
As a first time landlord living overseas ...
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Comment on agent fees
Competitive
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Nov 18, 2015
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Oct 28,2015
Oct 28,2015
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Hi ! I must say I had the most pleasant experience with Prospect Estate Agency . Jordan Byrne was very helpful and very efficient . I got the house in a few days . All staff members are professional and ready to help ....
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Oct 29, 2015
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Thank you for the positive comments. ...
Oct 28,2015
Oct 28,2015
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Gemma has always worked with mine and my tenants best interests at heart. If Gemma is not available and I leave her a message she will always get back to me asap. Gemma is conscientious and I look forward to working with her on my ...
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Comment on agent fees
I feel that the fees to have a tenant continue with the same tenancy agreement for a second/third year are too high.
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Oct 29, 2015
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Thank you for the review and we look forward to working with you further. ...
Oct 21,2015
Oct 21,2015
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Gemma is extremely professional and provides excellent client service. She is very helpful on a daily basis, always returning calls and queries. She is managing very well the letting process, comunicating very well with all people involved. I feel I can trust on her and ...
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Comment on agent fees
Agent fees are always very high in Berkshire area as the monthly rents.
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Oct 27, 2015
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Thank you for the five stars and the recommendation ...
Oct 20,2015
Oct 20,2015
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I've been with Prospect for a few years now. They're like my postman; They always deliver!
And a special thanks to Elizabeth Savery. She's goes beyond the call of duty to help and is always contactable. Since moving from a rival agent to Prospect, long ...
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Oct 14,2015
Oct 14,2015
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I have dealt with Prospect before, and once again found them to be excellent. They showed flexibility in collecting the key for my flat when I was unable to pick it up, and then were prompt in meeting me at the property. They organised a ...
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Oct 19, 2015
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Thank you for the five stars and we look forward to continuing to assist you. ...
Oct 13,2015
Oct 13,2015
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We have received very efficient service from Prospect, who have found a tenant for us very quickly, and at an excellent rental figure....
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Comment on agent fees
On the high side, but as their valuation was higher than several other local agents, and they have achieved this, the nett figure we receive will be better.
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Oct 19, 2015
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Oct 12,2015
Oct 12,2015
2
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Prospects have let us down at every turn.
We had an offer and a deposit accepted on another property, but it was subsequently 'awarded' to another bidder, with no notice given to us until we started chasing.
With the property we did end up renting ...
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Oct 19, 2015
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Thank you for taking the time to provide us with your feedback, we are extremely sorry to hear that you have not experienced the level of customer service that we would expect you to have received during the start of your tenancy, we understand that you are in contact with Joanne Kay the Head of Property Management who we are sure will be happy to assist you moving forward. ...
Oct 09,2015
Oct 09,2015
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I would like to thank Prospect for all their efforts throughout our tenancy; A special thanks to Chloe for all of her continued help and responsiveness with any queries we had and also to Gemma for her help moving us in and processing our application. ...
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Oct 19, 2015
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Many thanks for the recommendation ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:08 AM 14/01/2016 by allAgents
