Reading, RG1
4.3/5, 420 reviews
86% recommended
78% sales valuation accuracy
88% sales fee satisfaction
Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! ... show more Established in 1990, Prospect Estate Agency is a multi-Award Winning Agency that uses an innovative, modern approach to estate agency, combined with a friendly and efficient service that allows us to remain at the forefront of the market. We offer Sales, Lettings, Property Management, Mortgages and Surveyors all under one roof! This combination of services and our dedication to customer service throughout our 9 local offices, has resulted in us being awarded Best Estate Agency in Berkshire and Best Lettings Agent in the UK at the UK Property Awards for two years running as well as Best International Lettings Agency for 2015/16!

To register with us, or to arrange a free, no obligation sales or rental valuation, visit www.prospect.co.uk
Prospect Estate Agents, visit prospect.co.uk/valuation

Latest Reviews

View all Reviews 420
6th Mar 2024
reviewed by 'DHALLINA'
“Reading Prospect are terrible. THEY DONT PAY THE CLEANERS they send to their properties. SHAME OF THEM. DO THEY KEEP ......”
3rd Mar 2024
reviewed by 'Tenants dont matter'
“This agent will do everything possible to keep your deposit. Despite paying for professional cleans, decorating and spending more time ......”
18th Dec 2023
reviewed by 'Harmeet Singh'
“Our experience has been very BAD and DISAPPONTING. We are renting a property with Prospect in Reading and it takes ......”
22nd Dec 2022
reviewed by 'Kathy'
“Thank you for your help in selling our property. Bernadette was a great help kept us informed all the way & ......”
31st Oct 2022
reviewed by 'Tamsin'
“Thank you to Ross, Bernadette and all the team at Prospect Reading for helping us with the sale of 5 investment ......”
15th Sep 2022
reviewed by 'Tim'
“I can throughly recommend Prospect as they have been absolutely brilliant and would certainly use them again if I had ......”
Opening Hours
  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 11:00 - 15:00
Address

Prospect Estate Agency
24 King Street
Reading
Berkshire
RG1 2HE
0118 955 9700

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 78% 88% £117,000 £490,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
102 6 163 31 52 6 35 3 9 13
Areas covered
  • RG8
  • Reading
  • RG7
  • Woodley
  • RG6
  • Earley
  • RG5
  • RG4
  • RG30
  • RG2
  • RG10
  • RG1
  • RG31
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS NLA TDS The Guild Move With Us
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Prospect Estate Agency Image 1
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Sandhurst, GU47
Warfield, RG42

“Joanne Kay is an excellent communicator in matters of great ......”

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Nov 14,2012
Minithumbup
By: 'Hafeez'
Nov 14,2012
1 people found
this helpful
Joanne Kay is an excellent communicator in matters of great concern. we would appreciate her appropriate cooperation time to time. The incident shook our heads & a bit disappointment on behalf of Prospects (Matteo Guarino) when in search of new properties to move in, the cooperation ...
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“Prospect are very very helpful. They have excellent communication especially ......”

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Nov 08,2012
Minithumbup
By: 'Cassandra'
Nov 08,2012
1 people found
this helpful
Prospect are very very helpful. They have excellent communication especially when the property your renting has a a problem that needs fixing e.g leaks, electrics etc. Joanne and Andrea have been very helpful regarding a leak from a neughbour upstairs who wasn't even letting ...
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“Joanne has been a fantastic property manager for the property ......”

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Nov 08,2012
Minithumbup
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Joanne
By: 'quadrant'
Nov 08,2012
1 people found
this helpful
Joanne has been a fantastic property manager for the property I have been renting through Prospect. She's highly professional, helpful and has very good communication skills. Though she took over the account for my property from another colleague who left the company, she came up ...
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“The team at Prospect Agency was very professional and extremely ......”

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Nov 05,2012
Minithumbup
By: 'A'
Nov 05,2012
1 people found
this helpful
The team at Prospect Agency was very professional and extremely helpful. They were very good at returning calls and emails. I had slight tricky situation regarding the sale of my property. They dealt with it efficiently and made it possible for me to get a ...
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“Victoria and Ben worked tirelessly to sell our property for ......”

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Nov 01,2012
Minithumbup
By: 'Christine'
Nov 01,2012
1 people found
this helpful
Victoria and Ben worked tirelessly to sell our property for the price we wanted - we also bought through them and they kept everyone informed even when delays occurred, they ensured all parties were kept informed and on the day of the move I could ...
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“My husband and would like to thank everyone at the ......”

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Oct 28,2012
Minithumbup
By: 'Camilla'
Oct 28,2012
1 people found
this helpful
My husband and would like to thank everyone at the office in Reading, it's so lovely to ring up and always get a positive, driven and competent person on the phone.. A special thanks goes to the sales team and Adele who went above and ...
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“Chloe I would just like to thank you and Victoria ......”

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Oct 27,2012
Minithumbup
By: 'Julia'
Oct 27,2012
1 people found
this helpful
Chloe I would just like to thank you and Victoria for all your assistance throughout my tenancy, You both have been so helpful and have made what at first seemed a daunting procedure run like clockwork. I would definitely use Prospect again....
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“Jon and the team at Reading are very proactive and ......”

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Oct 26,2012
Minithumbup
By: 'Martin'
Oct 26,2012
1 people found
this helpful
Jon and the team at Reading are very proactive and persistent. They are all prepared to go the extra mile to make things happen when the going gets tough. In the early stages of the sale there were a lot of potential buyers who came ...
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“Very pushy, talks the talk but there is no truth ......”

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Oct 17,2012
Minithumbdown
By: 'Thenutcracker'
Oct 17,2012
7 people found
this helpful
Very pushy, talks the talk but there is no truth behind anything they say. Pushy follow-up calls. I will never buy or sell through this agent....
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What agent could do to change your mind?
Left me alone, been sincere I what was being said
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By: Peter Licourinous
Oct 18, 2012
View all comments (1)
We are really disappointed that you did not contact us to discuss the points raised in this posting – please call me, as I would like to respond to your comments personally. Peter Licourinous, Director, 0118 955 9700 ...

“Without the diligent and tenacious efforts of Chloe & Rayelle to ......”

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Oct 12,2012
Minithumbup
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Chloe
By: 'Jon'
Oct 12,2012
1 people found
this helpful
Without the diligent and tenacious efforts of Chloe & Rayelle to secure timely references & security, we would not have had a deal. Working to tight deadlines, and to within 90 minutes of failure, the girls refused to give up against all the odds, and delivered for landlordm, ...
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“I HAD DEALINGS WITH BEN PAPANTONIOU WHEN I CAME INTO ......”

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Oct 11,2012
Minithumbup
By: 'GEMMA'
Oct 11,2012
0 people found
this helpful
I HAD DEALINGS WITH BEN PAPANTONIOU WHEN I CAME INTO THE READING OFFICE LAST WEEK, I WAS GREETED AT THE DOOR WITH A HUGE SMILE. HE WAS DRESSED VERY WELL AND LOOKED VERY SMART, HE WAS VERY POLITE AND ASKED ME HOW HE COULD HELP ...
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“I bought my property through Prospect many years ago and ......”

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Sep 09,2012
Minithumbup
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Joanne
By: 'Stuart'
Sep 09,2012
0 people found
this helpful
I bought my property through Prospect many years ago and was very impressed with the high level of service then. When I went abroad I naturally sought the services of Prospect for renting. I have been so impressed with the level of service and also ...
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“I rented through prospect for 3 years and received a delightful ......”

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Apr 20,2012
Minithumbup
By: 'Dan'
Apr 20,2012
1 people found
this helpful
I rented through prospect for 3 years and received a delightful service from there admin team, staff were allways professional and they found me a new place to rent everytime my tennacy came up. efficient, quick, classy. I would use Prospect again...
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“An agent from Prospect Reading explained their full management terms ......”

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Jan 02,2012
Minithumbdown
By: 'Reading'
Jan 02,2012
14 people found
this helpful
An agent from Prospect Reading explained their full management terms and I agreed on the understanding there were no extra hidden costs. The next day he added another charge which I agreed to as mistakes can be made, but when yet another amount was added ...
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What agent could do to change your mind?
I would have stayed with the agency if they had continued the contract with the original charges, however would have requested a different agent to work with.
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By: tenant 1
Apr 26, 2012
View all comments (1)
Thanks for mentioning about this. Wish I had read this review earlier. Same thing has happened with me as well, I agreed on a prop to let and paid the initial amount after which he sent out emailes asking for extra charges for some worthless insurance on the property goods while I didnt have any furnitures moved into the house except for the clothes and kitchen ware. They went thru too much process referenceing asking for every small confidential information and finally they came back and said a ...

“There were several hiccoughs with viewings, some were late, two ......”

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Dec 14,2011
Minithumbdown
By: 'D'
Dec 14,2011
9 people found
this helpful
There were several hiccoughs with viewings, some were late, two failed to show. The eventual tenant misrepresented the number of children he had. They invoiced him incorrectly, they invoiced me incorrectly, they ignored emails, and only after 8 weeks, after I had threatened to sue them, ...
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What agent could do to change your mind?
Spend less on glossy brochures, and more on staff training.
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“After being on with another agent for 14 weeks having 2 viewings ......”

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Dec 02,2011
Minithumbup
By: 'Blane'
Dec 02,2011
3 people found
this helpful
After being on with another agent for 14 weeks having 2 viewings and no real feedback or communication I felt I was getting lied to, I thought my house was never going to sell. I called around other agents in the meantime, and prospects said they were ...
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“So please with my all round experience from start to ......”

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Dec 02,2011
Minithumbup
By: 'beeca'
Dec 02,2011
1 people found
this helpful
So please with my all round experience from start to finish this is by far the most professional experience i have every had. They catered for my every need, would recommened using Reading office to all my friends and family. I dealt with so many ...
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By: Sid10
Apr 19, 2012
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I think the 5 star ratings are a dead giveaway as well. No-one who has dealt with these cowboys in the past would give such a nice review. I'm sure the "competetion" are far too busy actually selling houses than writing fake reviews....... ...

“I tried several agents to buy from but Prospect stand ......”

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Dec 02,2011
Minithumbup
By: 'Sarah'
Dec 02,2011
1 people found
this helpful
I tried several agents to buy from but Prospect stand head and shoulders above the competetion and are truly and impressive outfit. From start to finish the communication was amazing and Emma saunders was a breath of fresh air. Would throughly recommend them. Happy buyer !!!!...
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“My husband has already said how disappointed we were with ......”

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Oct 11,2011
Minithumbdown
By: 'Caroline'
Oct 11,2011
3 people found
this helpful
My husband has already said how disappointed we were with this agency, I just wanted to add one thing: Prospect males sales-agent are stuck in the Victorian era: Ladies, don't bother speaking to them; if you have a husband, they will simply ignore your comments ...
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“An absolute embarrassment!! Don't ever waste your time with these ......”

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Aug 23,2011
Minithumbdown
By: 'Disgruntled'
Aug 23,2011
4 people found
this helpful
An absolute embarrassment!! Don't ever waste your time with these clowns. Had the displeasure of renting through them, which couldn't have gone worse. As soon as you give them the money you may as well talk to a brick wall for all the help you ...
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What agent could do to change your mind?
Listen. Talk less nonsense. Stop lying to tenants and landlords. Have some self respect as a business.
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“a short story...- Completely useless...- Over valued my ......”

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Aug 13,2011
Minithumbdown
By: 'PROSPECT'
Aug 13,2011
5 people found
this helpful
a short story... - Completely useless... - Over valued my house - 4 months down the line, at least 10 rude comments telling me the house wasn't selling because of me (not because of the agent). - phoning 3 times a week telling me to reduce the price. ...
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“The way Prospect gets you to sign up with them ......”

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Aug 10,2011
Minithumbdown
By: 'Rob'
Aug 10,2011
4 people found
this helpful
The way Prospect gets you to sign up with them as a vendor is by valuing your property much higher than other agents. Not necessarily a bad thing, as it gives you more scope for manoeuvre. We were also told that they had loads of "...
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What agent could do to change your mind?
Kept their word regarding communication.
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“A****** EXPERIENCE WOULD RECOMMENED TO ANYONE, SPENT MONTHS ON WITH ......”

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Jul 07,2011
Minithumbup
By: 'HOME'
Jul 07,2011
1 people found
this helpful
A****** EXPERIENCE WOULD RECOMMENED TO ANYONE, SPENT MONTHS ON WITH OTHER AGENTS BUT WITHOUT ANY LUCK OF SELLING. THE READING OFFICE WITH THERE WEEKLY PHONE CALLS SAID THEY WERE THE AGENT TO SELL IT AND TRUE TO THERE WORD THEY WERE....
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“...”

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Dec 06,2008
Minithumbup
By: 'Lamoole'
Dec 06,2008
0 people found
this helpful
...
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“Very very young members of staff, went in to book ......”

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Jan 10,2008
Minithumbdown
By: 'paul'
Jan 10,2008
2 people found
this helpful
Very very young members of staff, went in to book a valuation and no one in the office had a pen, I had to lend them mine so that they could make an entry in their diary. Looks good from the outside but a whole ...
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By: David
Aug 18, 2011
View all comments (2)
Hi Paul, I agree with the comment above. You do sound very ignorant when you write things like this. David (Age 42) ...

“At all times, I received fast and kind support by ......”

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Oct 06,2013
Minithumbup
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Chloe
Staff profile picture
Gemma
By: 'Renan'
Oct 06,2013
0 people found
this helpful
At all times, I received fast and kind support by the staff. My wife and I had just arrived to the UK from Brazil, and we were staying at a temporary accommodation, and had to move to a rented apartment on October 4th. I was ...
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By: Prospect Estate Agency
Oct 23, 2013
View all comments (1)
Thank you for taking the time to write a lovely comment, We hope you are settled into your new home after coming from Brazil. we are glad the whole process for you went smoothly. ...

“I had the experience of dealing with Prospect twice as ......”

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Apr 15,2014
Minithumbup
By: 'Mr'
Apr 15,2014
0 people found
this helpful
I had the experience of dealing with Prospect twice as I actually bought & sold the property in question through them, I can honestly say that my experience of using them as the sole agent in my affairs has been nothing but positive from start to ...
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“Selling our property through Ryan and Hassan at Prospect and ......”

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Apr 10,2015
Minithumbup
By: 'James'
Apr 10,2015
0 people found
this helpful
Selling our property through Ryan and Hassan at Prospect and buying our new property through them. Very happy with their approach through the process. Several long conversations with Ryan before signing with them, impressed by his enthusiasm and knowledge of the market. He set out ...
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“I telephoned Prospect to arrange a viewing on a flat ......”

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Dec 08,2014
Minithumbup
By: 'Mary'
Dec 08,2014
0 people found
this helpful
I telephoned Prospect to arrange a viewing on a flat in Reading. Hassan took my initial call. Whilst arranging my viewing he asked me what I was looking for. He recommended another flat to view but due to it's location I was not interested, However, ...
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By: Prospect Estate Agency
Dec 08, 2014
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Thank you for the positive comments. ...

“I had a worrying situation resolved by the prompt and ......”

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Apr 11,2016
Minithumbup
Staff profile picture
Joanne
By: 'Kusuma'
Apr 11,2016
0 people found
this helpful
I had a worrying situation resolved by the prompt and efficient action taken by the Prospect Estate Agency in Reading and would like to give praise where it is due. In particular I must single out Ms Joanne Kay for providing the excellent service I ...
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By: Prospect Estate Agency
Apr 12, 2016
View all comments (1)
Thank you for sharing this. ...
Staff picture Ross
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Staff picture Chloe
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Staff picture Joanne
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Staff picture Elliott
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Staff picture Ben
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Staff picture Josh
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No image available Roseanne
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:08 AM 14/01/2016 by allAgents

Awards won by Prospect Estate Agency, Reading RG1 2HE



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