Priory Property Services
Stoke on Trent, ST6
5/5, 497 reviews
98% recommended
98% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
No description for branch.

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Latest Reviews

View all Reviews 497
19th Dec 2024
reviewed by 'Judith'
“I highly recommend Priory Property Services to anyone looking to buy or sell a property. Their expertise, professionalism, and genuine ......”
7th Dec 2024
reviewed by 'Mr Wilson'
“I’ve had the pleasure of both buying and selling through Priory, and I couldn’t be more impressed. Matt ......”
6th Dec 2024
reviewed by 'Paul'
“Priory were excellent from start to finish. Extremely professional, always available for help and advice - I highly recommend them ......”
5th Dec 2024
reviewed by 'Emmaleigh'
“I recently had the pleasure of purchasing my first property on my own and I couldn't have asked for a ......”
5th Dec 2024
reviewed by 'Emmaleigh'
“I recently had the pleasure of purchasing my first property on my own and I couldn't have asked for a ......”
1st Nov 2024
reviewed by 'Gail Davies'
“Absolutely first class service from start to finish. Matt and the team kept me informed every step of the way. ......”
Opening Hours
  • Monday: 09:15 - 17:00
  • Tuesday: 09:15 - 17:00
  • Wednesday: 09:15 - 17:00
  • Thursday: 09:15 - 17:00
  • Friday: 09:15 - 17:00
  • Saturday: 09:15 - 12:00
  • Sunday: Closed
Address

Priory Property Services
66 Roundwell Street
Tunstall,Stoke on Trent
Staffordshire
ST6 5AN
01782 821122

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 99% £42,000 £680,000
Lettings 100% 99% £325 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
44 1 74 1 255 4 108 3 6 1
Areas covered
  • ST6
  • ST4
  • ST1
  • ST5
  • ST7
  • ST2
  • ST3
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Biddulph, ST8
Stoke on Trent, ST6

“I just bought a property from Priory Property Services in ......”

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Aug 05,2017
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Matt
By: 'lincho'
Aug 05,2017
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I just bought a property from Priory Property Services in Tunstall. The viewings were held with the agent not a third party acting for them as some agents use. They were very professional in handling all aspects of the sale from viewings, offer, chasing up ...
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Comment on agent fees
no knowledge as I was a buyer.
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“Both buying and selling homes was made so simple by ......”

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Aug 04,2017
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Matt
By: 'Phil'
Aug 04,2017
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Both buying and selling homes was made so simple by the expert advice given by all at the office. A real pleasure to work with. Phil and Jane...
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Comment on agent fees
Much cheaper than so called expert companies.
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“Very helpful staff. Paula knows how to show your home ......”

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Jul 27,2017
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Paula
By: 'Julie'
Jul 27,2017
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Very helpful staff. Paula knows how to show your home to maximise the enquiries. Matt is always there if you need information. Alison and Janette are also on hand to help in any way. I had a quick sale within 24hrs and the house completed ...
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Comment on agent fees
Fees were good.
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By: paula heathcote
Jul 27, 2017
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many thanks for your positive review we always strive to offer a first class proactive service and wish you all the very best for the future ...

“Professional service from start to finish, kept informed throughout. New ......”

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Jul 21,2017
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Matt
By: 'MB'
Jul 21,2017
0 people found
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Professional service from start to finish, kept informed throughout. New tenants verified and moving in with 4 weeks of the property being advertised....
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Comment on agent fees
Very Fair.
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“Excellent service friendly staff very approachable. When ever I had ......”

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Jul 19,2017
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Paula
By: 'Craig'
Jul 19,2017
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Excellent service friendly staff very approachable. When ever I had a question or chasing about the sale of my property they are very quick to respond. Would highly recommend....
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Comment on agent fees
Good
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By: Paula heathcote
Jul 27, 2017
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Many thanks for your review we pride ourselves on offering a friendly open approach to our clients. ...

“Both were excellent in my recent house sale, they kept ......”

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Jul 15,2017
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Matt
By: 'Ade'
Jul 15,2017
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Both were excellent in my recent house sale, they kept me informed at all times of the progress of the sale and were in direct contact at all times and were available to speak to at all times Many thanks...
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Comment on agent fees
Fees were adequate
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By: Paula heathcote
Jul 31, 2017
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Many thanks for your review we pride ourselves on offering progress reports from start to legal completion with regular up dates ...

“We have been dealing with Priory for the last month ......”

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Jul 12,2017
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Matt
By: 'Caritia'
Jul 12,2017
0 people found
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We have been dealing with Priory for the last month or so. We could not have asked for a better agent to assist us in our move. From the get go we have been met with the highest standard of customer service and have been ...
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Comment on agent fees
Good. Fees are fair and one of the lowest in the area.
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By: Paula heathcote
Jul 31, 2017
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Thank you for your review of our services it is most appreciated ...

“I highly recommend Matt, for very fast and good communication ......”

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Jul 08,2017
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Matt
By: 'Silviu'
Jul 08,2017
0 people found
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I highly recommend Matt, for very fast and good communication with us. I encourage everyone with need for renting to call Mall. Thanks again mate....
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“Matt has been amazing with us from day one, from ......”

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Jun 30,2017
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Matt
By: 'Carla'
Jun 30,2017
0 people found
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Matt has been amazing with us from day one, from viewing the property. Also we noticed a bit of trouble with the window, he got straight onto the landlord and got this sorted. He has kept us updated with everything that is going. Also has ...
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Comment on agent fees
Good
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“From the moment we telephoned to make enquiries, every staff ......”

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Jun 28,2017
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Matt
By: 'John'
Jun 28,2017
0 people found
this helpful
From the moment we telephoned to make enquiries, every staff member at Stoke on Trent could not be any more helpful. The speed in which they carry out their work is outstanding. We cannot recommend them all enough....
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Comment on agent fees
Fees were really competitive.
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“All the staff at Priory are very friendly, proactive and ......”

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Apr 13,2017
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Paula
By: 'Mighty'
Apr 13,2017
0 people found
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All the staff at Priory are very friendly, proactive and knowledgable. Our property sold much quicker than we were anticipating and I would highly recommend them....
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Comment on agent fees
Reasonable fees for a very good service.
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“Thanks to all the staff at priory estate agents Paula ......”

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Apr 08,2017
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Paula
By: 'Robert'
Apr 08,2017
0 people found
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Thanks to all the staff at priory estate agents Paula Heathcote, Matt Heathcote, Alison Dexter and Jeanette McGlynn. They made selling my house easy and very stress free. Would recommend to any one looking to sell or buy as they are all professional....
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Comment on agent fees
Very good
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“Thank you to Matt and Paula and Pat for making ......”

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Apr 07,2017
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Matt
By: 'Kirsty'
Apr 07,2017
0 people found
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Thank you to Matt and Paula and Pat for making this a very simple and easy process. This is the second sale we have processed through The Priory and the service is nothing short of exceptional!! They consistently go above and beyond and I have ...
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Comment on agent fees
The fees are very well priced.
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“A family business with a personal service.To many people, ......”

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Mar 29,2017
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Paula
By: 'Niceguysi'
Mar 29,2017
0 people found
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A family business with a personal service. To many people, estate agents are a necessary evil. An expense you incur in getting your property on Rightmove. Why pay any more than the minimum? My parents' experience with a budget company who didn't sell their home ...
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Comment on agent fees
Not the cheapest.
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“Friendly & polite service. Matt would go out of his way ......”

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Mar 01,2017
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Matt
By: 'Rob'
Mar 01,2017
1 people found
this helpful
Friendly & polite service. Matt would go out of his way to help us out l. Arranged viewings after his work hours to allow us to measure up for carpets etc...
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Comment on agent fees
N/a was a buyer
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“I can't speak more highly enough of Priory Properties. After ......”

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Feb 24,2017
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Paula
By: 'Daniel'
Feb 24,2017
0 people found
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I can't speak more highly enough of Priory Properties. After being quite apprehensive about selling our house, Priory made it easy and not stressful at all, any questions we had how ever silly they were, they were always answered and dealt with professionally. They sold ...
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Comment on agent fees
The agents fees were everything I expected. I have know other people to have gone other agents and paid less and had a very poor experience. The price was extremely reasonable and I am more than happy with my final bill.
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“I would like to thank the whole team, Paula, Matt, ......”

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Jan 31,2017
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Paula
By: 'Lynne'
Jan 31,2017
1 people found
this helpful
I would like to thank the whole team, Paula, Matt, Alison & Jeanette from the Tunstall office. They made selling my property so easy. I live in USA so everything done on line no problem. Special mention of Paula, she went over and beyond an Estate ...
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Comment on agent fees
Paula quoted a fee at the beginning and this is what she charged. Very fair.
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“When people i knew found out i was looking for ......”

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Jan 20,2017
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Matt
By: 'Les'
Jan 20,2017
0 people found
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When people i knew found out i was looking for a property they all said the same thing, Go to Priory! They were friendly and helpful every step of the way from mortgage advise to solicitors and genuinely want to their clients to be happy. ...
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Comment on agent fees
Great, much less than expected
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“Both Matt & Paula were a pleasure to deal , very professional , ......”

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Jan 12,2017
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Matt
By: 'Jo'
Jan 12,2017
0 people found
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Both Matt & Paula were a pleasure to deal , very professional , and knowledgeable always quick to answer any questions , they ensured that y was marketed at the best price , and were very proactive throughout the sale . I would have no hesitation in recommending them...
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Comment on agent fees
Fees were excellent
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“Where do we start with the review, from the first ......”

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Dec 03,2016
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Matt
By: 'Karl'
Dec 03,2016
0 people found
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Where do we start with the review, from the first meeting to the very end, priory have done nothing but excel our expectations. After having a nightmare with another estate agent, we didn't know what to expect but after having Paula and the team recommended ...
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Comment on agent fees
We made the mistake of going with one of the cheapest estate agents first, big mistake. Priory are worth their weight in gold and every penny well spent. Fees are excellent for the service they provide.
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“I really can't praise these 2 enough, my sale wasn't perhaps ......”

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Dec 02,2016
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Matt
By: 'Scott'
Dec 02,2016
0 people found
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I really can't praise these 2 enough, my sale wasn't perhaps one of the most straight forward for reasons out of all of our control, but these really worked tirelessly to make sure everything happened when it should, communication between both them to each other and ...
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Comment on agent fees
The agents fees were more than satisfactory
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“I am purchasing a property through Priory Property Services, I ......”

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Nov 16,2016
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Matt
By: 'Kay'
Nov 16,2016
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I am purchasing a property through Priory Property Services, I can highly recommend their services. Every contact has been professional and my queries answered. All the staff are knowledgeable and extremely helpful. I would definitely consider using their services if needed in the future....
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NA
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“Excellent service, professional at all times and always at the ......”

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Nov 08,2016
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Matt
By: 'MR'
Nov 08,2016
0 people found
this helpful
Excellent service, professional at all times and always at the end of the telephone. Matt and Paula were fantastic in assisting in the purchase of two properties and then assisting in the letting of them both to tenants....
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“Matt was really helpful during the purchase of my first ......”

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Nov 05,2016
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Matt
By: 'vicki'
Nov 05,2016
0 people found
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Matt was really helpful during the purchase of my first home, he recommended a great mortgage advisor and solicitors. Always replied to my emails and calls promptly would definitely recommend...
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Comment on agent fees
good
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“We have had a very professional but friendly service from ......”

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Oct 30,2016
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Matt
By: 'Stacy'
Oct 30,2016
0 people found
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We have had a very professional but friendly service from the first phone call. All staff have at all times been helpful and informative. Great service throughout. The feedback from viewing was always useful....
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“I was pleased with the fast services. Everything was done ......”

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Oct 27,2016
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Matt
By: 'Cooper'
Oct 27,2016
0 people found
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I was pleased with the fast services. Everything was done professionally which made the selling of my house run very smoothly. I will definitely be recommending Priory to any other people that I know...
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Comment on agent fees
Good
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“A huge thank you to Matt & Paula for their professional ......”

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Oct 26,2016
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Matt
By: 'Stubbs'
Oct 26,2016
0 people found
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A huge thank you to Matt & Paula for their professional service and help with purchasing two properties from Priorty Tunstall. They also assisted in obtaining tenants for both of the properties we have purchased. Top class service and made the whole process of arranging tenants ...
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Comment on agent fees
Fantastic!
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“Paula and Matt have been fantastic from start to finish ......”

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Oct 26,2016
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Paula
By: 'Cain'
Oct 26,2016
0 people found
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Paula and Matt have been fantastic from start to finish nothing as been to much trouble. They sold our house very quickly and also found us a perfect house to move into. They have done far more than they ever needed to do for us,...
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Comment on agent fees
Good fair fee for the amount of work that goes into selling and buying
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“I would not hesitate to recommend Priory Property Services, an ......”

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Oct 24,2016
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Paula
By: 'Kathryn'
Oct 24,2016
0 people found
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I would not hesitate to recommend Priory Property Services, an independant estate agent with an honest straight talking no nonsense approach. I had marketed my cottage with another agent and felt very negative. Within weeks of engaging Priory the results were amazing the property portals ...
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Comment on agent fees
Fees extremely Competitive
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“Priory have been brilliant with helping me purchase my house, ......”

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Oct 24,2016
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By: 'Nat'
Oct 24,2016
0 people found
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Priory have been brilliant with helping me purchase my house, when I had to have additional reports done for my mortgage they sorted it all for me the same day and kept me updated throughout the whole process. If I were to ever sell or ...
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 03/01/2023, 3:28 PM by Matthew Heathcote
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:28 PM 03/01/2023 by Matthew Heathcote

Awards won by Priory Property Services, Stoke on Trent ST6 5AN



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