Priory Property Services
Stoke on Trent, ST6
5/5, 497 reviews
98% recommended
98% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
No description for branch.

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Latest Reviews

View all Reviews 497
19th Dec 2024
reviewed by 'Judith'
“I highly recommend Priory Property Services to anyone looking to buy or sell a property. Their expertise, professionalism, and genuine ......”
7th Dec 2024
reviewed by 'Mr Wilson'
“I’ve had the pleasure of both buying and selling through Priory, and I couldn’t be more impressed. Matt ......”
6th Dec 2024
reviewed by 'Paul'
“Priory were excellent from start to finish. Extremely professional, always available for help and advice - I highly recommend them ......”
5th Dec 2024
reviewed by 'Emmaleigh'
“I recently had the pleasure of purchasing my first property on my own and I couldn't have asked for a ......”
5th Dec 2024
reviewed by 'Emmaleigh'
“I recently had the pleasure of purchasing my first property on my own and I couldn't have asked for a ......”
1st Nov 2024
reviewed by 'Gail Davies'
“Absolutely first class service from start to finish. Matt and the team kept me informed every step of the way. ......”
Opening Hours
  • Monday: 09:15 - 17:00
  • Tuesday: 09:15 - 17:00
  • Wednesday: 09:15 - 17:00
  • Thursday: 09:15 - 17:00
  • Friday: 09:15 - 17:00
  • Saturday: 09:15 - 12:00
  • Sunday: Closed
Address

Priory Property Services
66 Roundwell Street
Tunstall,Stoke on Trent
Staffordshire
ST6 5AN
01782 821122

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 99% £42,000 £680,000
Lettings 100% 99% £325 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
44 1 74 1 255 4 108 3 6 1
Areas covered
  • ST6
  • ST4
  • ST1
  • ST5
  • ST7
  • ST2
  • ST3
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Letting agents
Latest Properties

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Biddulph, ST8
Stoke on Trent, ST6

“I recently sold my parents property through Priory Property Services. ......”

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Mar 09,2018
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Paula
By: 'RobT'
Mar 09,2018
1 people found
this helpful
I recently sold my parents property through Priory Property Services. I can honestly say that Paula, Matt and the team, did a fantastic job. I found them polite, friendly and courteous, they kept me informed right through the process and arranged and dealt with many ...
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Good
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“All the team at Priory Property Services were professional, friendly ......”

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Mar 09,2018
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Matt
By: 'Owen'
Mar 09,2018
0 people found
this helpful
All the team at Priory Property Services were professional, friendly and helpful. They sold our house very quickly for a good price. The whole process was smooth and efficient. Both Matt and Paula were very knowledgeable on demand and prices in our area and gave ...
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“Fantastic service from Paula and Matt from the very start, ......”

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Mar 01,2018
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Matt
By: 'Tracy'
Mar 01,2018
0 people found
this helpful
Fantastic service from Paula and Matt from the very start, from first phonecalls to photographs to viewings and then seeing the sale through. Kept me up to date at all times and extremely efficient. Always providing feedback from viewers and updating me throughout. Very pleased ...
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Comment on agent fees
Very competitive
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“Matthew has been very thorough and helpful throughout the whole ......”

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Feb 28,2018
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Matt
By: 'Nat'
Feb 28,2018
0 people found
this helpful
Matthew has been very thorough and helpful throughout the whole process. He was always keeping me updated and had my interests in mind....
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“An excellent professional service throughout the process of selling three ......”

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Feb 28,2018
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Paula
By: 'Kay'
Feb 28,2018
0 people found
this helpful
An excellent professional service throughout the process of selling three properties. All staff kept me informed on all viewings by email and phone contact....
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Good
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“Having worked with Priory on numerous occasions, it comes as ......”

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Feb 26,2018
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Paula
By: 'Mr'
Feb 26,2018
0 people found
this helpful
Having worked with Priory on numerous occasions, it comes as no surprise that they are a very professional outfit and will work to obtain the best outcome for all involved. Paula, Matt, Judi and Jeanette are all very much a seasoned team who are excellent ...
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Comment on agent fees
Priory always maintain a competitive approach to fees and advice. I would always recommend having a sensible conversation around fees and would strongly advise prospects to consider options - sometimes the cheapest isn't always the best deal. With Priory - their fees match their service. Competitive, Honest and always willing to go the extra mile.
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“The staff at Priory Tunstall were very helpful with all ......”

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Feb 08,2018
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Matt
By: 'Craig'
Feb 08,2018
0 people found
this helpful
The staff at Priory Tunstall were very helpful with all stages of buying my first property, they kept me updated every step of the way from viewing the property to liasing with the seller on any and every query I had about the property and ...
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“Our journey with Priory has been smooth from start to ......”

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Jan 29,2018
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Matt
By: 'Gemma'
Jan 29,2018
0 people found
this helpful
Our journey with Priory has been smooth from start to finish. All staff we have spoken to or delt with directly have been a great help. Our process has been delt with efficiently and in a timely manner. We highly recommend Priory as a letting ...
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Comment on agent fees
good
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“Excellent service from all at Priory. We liked Paula straight ......”

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Jan 26,2018
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By: 'Mr'
Jan 26,2018
0 people found
this helpful
Excellent service from all at Priory. We liked Paula straight away when she came to our house and felt Priory were head and shoulders above the previous two estate agents that had given us a valuation. Priory have been especially helpful with the many bumps ...
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Comment on agent fees
Very good value.
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“Very good communications from both members of staff, informative and ......”

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Jan 23,2018
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Matt
By: 'Satisfied'
Jan 23,2018
0 people found
this helpful
Very good communications from both members of staff, informative and responsive to our needs with timely feedback from prospective clients etc. Pleasant during face to face meetings professional but friendly....
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Comment on agent fees
Fair
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“Exceptional service from all the staff at this office. Very ......”

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Jan 11,2018
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Matt
By: 'Julie'
Jan 11,2018
0 people found
this helpful
Exceptional service from all the staff at this office. Very friendly and nothing is too much trouble. Explained very clearly what was needed by ourselves and the procedure to follow with regard to renting the property. Always available to answer any questions we had. Very ...
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Comment on agent fees
Fees are about average for most agents.
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“We have just sold our home with Priory Property Services. ......”

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Jan 08,2018
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Judi
By: 'Katy'
Jan 08,2018
0 people found
this helpful
We have just sold our home with Priory Property Services. In the last 6 weeks before we moved house we had a number of issues which was preventing the house move. Judith and Paula went out there way to help with the problem. They got to ...
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Comment on agent fees
The fees are average and I would pay them again for the service they gave. They give an honest and reliable service.
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“Brilliant communication between myself and my buyer. Really pleased with ......”

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Dec 26,2017
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Matt
By: 'NA'
Dec 26,2017
0 people found
this helpful
Brilliant communication between myself and my buyer. Really pleased with how quickly we sold! Matt and Paula have been a so helpful....
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“Wonderful friendly service couldn't have been more helpful. My rental ......”

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Dec 15,2017
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Matt
By: 'Marg'
Dec 15,2017
0 people found
this helpful
Wonderful friendly service couldn't have been more helpful. My rental went through really quickly as I needed to move asap. Thankyou Matt and the team....
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Good
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“Matt and Paul have rented my property for a number ......”

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Dec 12,2017
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Matt
By: 'Brad'
Dec 12,2017
0 people found
this helpful
Matt and Paul have rented my property for a number of years and they have been brilliant. They source the best of tennants whilst maintaining great feedback. I would strongly recommend using Priory Property with Matt and Paula....
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Comment on agent fees
The Agents Fees are good.
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“Matt and the entire team at Priory have all been ......”

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Dec 08,2017
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Matt
By: 'SSims'
Dec 08,2017
0 people found
this helpful
Matt and the entire team at Priory have all been extremely helpful and kept us up to date on the progress of our sale .In fact they found our buyers in less than a week of being put on the market! Matt has dealt with ...
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Comment on agent fees
Very competitive as when we told them other quotes we were given they gave us a reduced figure.
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“We are very happy with how smoothly the sale of ......”

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Nov 29,2017
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Matt
By: 'Jade'
Nov 29,2017
0 people found
this helpful
We are very happy with how smoothly the sale of our house has been thanks to Priory properties. Very pleasant and friendly staff. Would definitely recommend...
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Comment on agent fees
Good
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“Both Paula and Matt were great, kept me informed throughout ......”

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Nov 13,2017
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Matt
By: 'Abby'
Nov 13,2017
0 people found
this helpful
Both Paula and Matt were great, kept me informed throughout the whole process. No problems at all, would recommend using Priory to anyone....
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Comment on agent fees
Reasonable fees
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“The service we received from Priory was impeccable. Mat was ......”

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Nov 05,2017
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Matt
By: 'J&T'
Nov 05,2017
0 people found
this helpful
The service we received from Priory was impeccable. Mat was amazing, always extremely helpful and made the process stress free....
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Comment on agent fees
Worth paying for the service you receive
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“After finding myself with needing somewhere to desperately live Matthew ......”

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Oct 30,2017
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Matt
By: 'Gem'
Oct 30,2017
0 people found
this helpful
After finding myself with needing somewhere to desperately live Matthew couldn't of been more helpful if he tried. Genuinely the best service I have received from a letting agent. Five days from viewing the property to getting the key.. Amazing service and forever grateful...
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Good
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“Bought house from Priory and negotiated professionally and also let ......”

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Oct 27,2017
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Matt
By: 'Paul'
Oct 27,2017
0 people found
this helpful
Bought house from Priory and negotiated professionally and also let through them within 2 days of completion - AMAZING, CANNOT RECOMMEND HIGHLY ENOUGH!!...
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Comment on agent fees
Fair and open
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“Excellent communication throughout the whole process. I would highly recommend ......”

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Oct 20,2017
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Paula
By: 'Kay'
Oct 20,2017
0 people found
this helpful
Excellent communication throughout the whole process. I would highly recommend Priory Property Services. All staff members were professional and helpful....
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“Matt at Priory was very professional and a pleasure to ......”

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Sep 22,2017
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Matt
By: 'Elizabeth'
Sep 22,2017
0 people found
this helpful
Matt at Priory was very professional and a pleasure to deal with. He responded very quickly to our sale enquiries and had a very good knowledge of house prices in the area. The house was photographed and advertised for sale on the same day. It ...
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Comment on agent fees
Good
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“Received a fantastic service from Paula, Matt and all the ......”

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Sep 07,2017
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Paula
By: 'Julia'
Sep 07,2017
0 people found
this helpful
Received a fantastic service from Paula, Matt and all the staff at the Tunstall branch. Communication was first class. Paula and Matt pulled out all the stops to sell my property in 8 days and provided first class assistance in my purchase. Would highly recommend Priory ...
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“All at Tunstall branch have been so helpful, always there ......”

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Aug 24,2017
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Matt
By: 'Julie'
Aug 24,2017
0 people found
this helpful
All at Tunstall branch have been so helpful, always there to answer any questions we have had in a friendly manner. Wouldn't dream of selling with anyone else and completely trust them to buy through Matt and Paula in particular have been there every step ...
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Comment on agent fees
good
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“Matt has dealt with my husband and I with regard ......”

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Aug 23,2017
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Matt
By: 'GH'
Aug 23,2017
0 people found
this helpful
Matt has dealt with my husband and I with regard to a house purchase, he has been open and friendly, pro-active (clearly likes to make sure progress is maintained), and has cleared up a potentially difficult situation with the seller. It has been nearly 25 years ...
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Comment on agent fees
N/a (we are buyers)
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“We switched to Priory after being with an alternative estate ......”

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Aug 22,2017
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By: 'Anne'
Aug 22,2017
0 people found
this helpful
We switched to Priory after being with an alternative estate agent for 4 months. They were great at finding realistic viewers for our property and always provided detailed feedback after each viewing, which eventually helped us to secure a buyer. Communication was good, with regular phone ...
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Comment on agent fees
Fees weren't the cheapest, but also weren't the highest compared with other estate agents. I felt the quality of service justified the fees.
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“I worked with both Matt and Paula on the sale ......”

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Aug 21,2017
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Matt
By: 'Nick'
Aug 21,2017
0 people found
this helpful
I worked with both Matt and Paula on the sale of an investment property in Tunstall. I found there attention to detail outstanding and appreciated their commitment to regular updates. Paula came to the property to complete the valuation and provided friendly and honest advise ...
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Comment on agent fees
Great
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“I found Matt and Paula easy to deal with and ......”

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Aug 11,2017
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Paula
By: 'Joan'
Aug 11,2017
0 people found
this helpful
I found Matt and Paula easy to deal with and efficient when I bought one of the properties on their books. When I engaged Priory as rental agents for the house, Matt and Paula were very helpful in finding excellent workmen to carry out the ...
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Comment on agent fees
Good
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“Matt has gone above and beyond for us. Our first ......”

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Aug 08,2017
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Matt
By: 'Jenmy'
Aug 08,2017
0 people found
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Matt has gone above and beyond for us. Our first sale fell through and we had 2 weeks to sell again before we lost the house if our dreams. Matt really pushed our property and sold it once again within a week! He has been very ...
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Comment on agent fees
The fees are very fair. I can get a family discount from your move and priory still came out cheaper. Worth every penny.
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 03/01/2023, 3:28 PM by Matthew Heathcote
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:28 PM 03/01/2023 by Matthew Heathcote

Awards won by Priory Property Services, Stoke on Trent ST6 5AN



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