83% sales valuation accuracy
90% sales fee satisfaction
The Best Small Agency in the UK is here on your doorstep! We are very proud to have been judged as the Best Small Agency in the UK by the Sunday Times. If you want to find out why, call us to ask about our new VIP initiative.
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The Best Small Agency in the UK is here on your doorstep! We are very proud to have been judged as the Best Small Agency in the UK by the Sunday Times. If you want to find out why, call us to ask about our new VIP initiative.
Latest Reviews
24th Apr 2017
reviewed by 'gem'
27th Mar 2017
reviewed by 'Alfie'
3rd Dec 2016
reviewed by 'Preston'
28th Apr 2016
reviewed by 'Woodster'
Opening Hours
Address
Preston Baker
1 New Street
Selby
North Yorkshire
YO8 4PT
01757 291 466
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83% | 90% | £55,000 | £344,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 2 | 0 | 41 | 5 | 48 | 1 | 13 | 1 |
Areas covered
- YO8
- LS25
- DN14
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
No Properties
Apr 26,2013
Apr 26,2013
0
people found
this helpful
this helpful
The team at Preston Baker, were always polite, friendly and courtesy.
Helen was very focused and professional at all times. Our chain was not the most plain sailing, The team worked very hard to keep all parties updated and kept the solicitors on their toes. ...
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“Good opening meeting discussing property appeared knowledgeable and market aware,......”
Apr 26,2013
Apr 26,2013
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Good opening meeting discussing property appeared knowledgeable and market aware,
Once the sale had been agreed and I was handed from James to a staff member panic ensued!
They either didn't call or called in an attempt to get me to chase things that I ...
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What agent could do to change your mind?
Change staff or train more thoroughly and review performance. Record phone calls and use as staff training. Advise staff that moving is a very stressful time and regular communication is necessary even if there's nothing to say!Attached Filesnbsp;
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Apr 25,2013
Apr 25,2013
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The agents were very proactive. This was a feature of their advertising and it proved to be the case.I was informed regularly on updates. During the actual sale I was kept fully up to date with each stage of the process which although not ...
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Apr 26, 2013
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(1)
Thank you for the feedback Carol. We are really pleased that we delivered the level of service you were expecting. We do pride ourselves on being proactive agents and feel this makes us stand out from the other local agents.
With regard to the £300 cash back; Could you drop me an email and let me know who you have spoken to about it? I was not aware that this was outstanding and will do all I can to resolve the situation. ...
Apr 24,2013
Apr 24,2013
0
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this helpful
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I found all the staff at Preston Baker very polite, knowledgeable, helpful and friendly throughout the purchase of our property. James and Helen were proactive and excellent communicators. They regularly called to update us on the progress and even if there had been no developments ...
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Apr 25, 2013
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Thank you very much for taking the time to add your comments. We did have a few hiccups along the way but with strong constant communication we were able to achieve the best outcome for all parties. We would like to wish you well in your new home and look forward to being of assistance in the future should you decide to move on. ...
Mar 21,2013
Mar 21,2013
0
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James frequently kept in contact, updating us on new properties which was extremely helpful. Helen kept us updated on the progress of our purchase which made us feel at ease.
Fantastic customer service, very professional and polite.
We will certainly be recommending Preston and Baker ...
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Mar 22, 2013
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Thank you for your review. We are really happy to hear that you are pleased with the service you received from Preston Baker. We pride ourselves on keeping our clients upto date on new properties to the market as well as the progress of sales and purchases. Its good to hear that we have met your expectations in both of these areas. Your new home is beautiful and we hope you will be really happy there in the future. ...
Mar 16,2013
Mar 16,2013
0
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this helpful
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I had my property on the market with a different agent and had not been impressed with their service. I had not had a single viewing in the first 4 months and no contact from the agent. I had received advertisng literature though the post from ...
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Mar 22, 2013
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Thank you Kathy for the lovely review. We are really pleased to have secured a sale for you and also that you have found your perfect home to move into. It has been a real team effort. We will continue to keep you updated as the sale moves forward. It has been a pleasure getting to know you it is always lovely to speak to you. ...
Mar 04,2013
Mar 04,2013
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Preston Baker provided a totally professional service from end to end, each and every member of staff we dealt with provided this level of service.
The team were efficient and reliable at all times. We have no hesitation in recommending Preston Baker to future customers ...
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Mar 06, 2013
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Thank you for the wonderful review. We are really happy that you were pleased with the service.
Despite the delays with the chain we managed to get there in the end. Thank you for your patience.
We look forward to being of assistance to you both in the future. ...
Mar 03,2013
Mar 03,2013
0
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this helpful
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I would like to thank James in particular who searched tirelessly over a period of nine months to find my partner and I our dream property. I also spoke to Helen many times over the phone who was always very polite and helpful. Thank you ...
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Mar 06, 2013
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Thank you John for taking the time to review the service from Preston Baker. We are delighted to have helped you to find your dream property and we hope that you will be happy there for years to come. ...
Feb 16,2013
Feb 16,2013
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We were considering a house move when our agents leafleted our street with prospective buyers in mind. We replied to this and after a trouble-free negotiation period we are now moving in two weeks time. James and Helen kept us informed every step of the ...
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Feb 25, 2013
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Thank you for taking the time to post a review. We are also happy that our proactive approach to marketing resulted in our prospective buyers offering on your property before we had even advertised it. We would all like to wish you well in your onward move and look forward to being of assistance in the future. ...
Feb 15,2013
Feb 15,2013
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We would fully recommend Helen from Preston n baker we found her extremely helpful if everything we needed, the buying of the house went through very stress free for us nothing was to much trouble for her, thank you very much for all the help ...
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Feb 25, 2013
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Thank you very much for the review. I am really pleased that the process was stress free for you. I hope that you and your family will be very happy in your new home. ...
Feb 01,2013
Feb 01,2013
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The team at Preston Baker succeeded in selling my house after two other estate agents tried and failed. I had many more viewings per month whilst being on the market with them than with the other agents. The staff are very approachable, especially Helen Bedworth ...
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Feb 25, 2013
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Thank you for taking the time to post a review. I know how much this move meant to you and that you had waited a long time for it to happen. However, we managed to get there in the end. You and your family now have your 'dream home'. I know that you will be very happy there. ...
Jan 31,2013
Jan 31,2013
0
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I recently sold my grandmothers house with Preston Baker December 2012. The viewing was very positive with no jargon or forceful sell. Sarah Jayne who valued the property told us from day one what the property was worth with no false hopes of which I appreciated. ...
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Feb 25, 2013
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Thanky you very much for taking the time to post a review. We try very hard to be as honest and helpful as possible and are happy that you found this to be the case. It is great to hear that you have recommended us to your parents. We look forward to being of assistance to them once they are ready for marketing to begin on their property. ...
Jan 31,2013
Jan 31,2013
2
people found
this helpful
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found there advertising very mis leading as we didnt sell our house in 8 week and they didnt give us 300 pound as advertised they say money was taken of at beginning which was never mentioned also when first person who said he wanted it started messing ...
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Feb 25, 2013
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(1)
Thank you for the feedback and sorry that you were not satisfied with the service you received.
I apologise that there seemed to have been a lack of clarity regarding the £300 reduction from your selling fees. This was negotiated into the agreed fee and was therefore not applicable at the end of the process.
We would also like to explain that we would never knowingly mislead anyone and have made changes to our processes to prevent any confusion in the future.
We were equally disappointed an ...
Jan 28,2013
Jan 28,2013
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My husband and I were really pleased with both the service and friendly atmosphere we received by James and Helen....
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Feb 25, 2013
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Thank you for taking the time to post a review. I am very pleased that you were happy with the service you recieved from us. I hope that you are now settled and very happy in your new home. We would be more that happy to be of service should you decide to move on in the future. ...
Jan 25,2013
Jan 25,2013
0
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this helpful
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A slick, professional and friendly estate agent. Excellent communication. The property I bought was well photographed and described accurately in the brochure. I found the experience of dealing with Preston Baker reassuring and was confident my purchase was being dealt with efficiently. These guys know ...
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Feb 25, 2013
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Thank you very much for taking the time to post this review. We are very pleased that you were happy with the service you received at Preston Baker. We aim to provide accurate marketing materials and then to keep all parties informed as we progress with the sale.
I hope you are now settled and will be very happy in your new home. ...
Jan 17,2013
Jan 17,2013
0
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We used Preston Baker Selby when buying our property. They we very helpful and always willing to go that extra mile to help. They kept us informed of every development and always keep us up to date with any progress.
James showed us around the ...
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Nov 28,2012
Nov 28,2012
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I dealt with both Helen and James, however, the most communication was with Helen. This was my first experience of selling a property and it was the most stressful time of my life. Helen was available to answer all my questions and always got back ...
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Nov 15,2012
Nov 15,2012
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Both James and Helen were soley responsible for ensuring a very difficult sale went through. They worked tirelessly to ensure the vendor did everything necessary to complete. They would ring me as often as needed to keep me informed of the progress we were making. ...
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Nov 15,2012
Nov 15,2012
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Helen has been the one source of unfailing support and help for me in my house move. She has never failed to return my calls and act promptly and efficiently on my behalf. She has acted as my advocate with solicitors and has, I strongly ...
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Nov 13,2012
Nov 13,2012
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Helen and her team at Preston Baker Selby did a thoroughly professional job at all stages of the property purchase. From the initial stages of viewing properties through to closing this particular sale I found their guidance and communication absolutely first class and re-assuring. I ...
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Oct 26,2012
Oct 26,2012
2
people found
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The negative side of using Preston Baker was there sales progression, in my case there wasnt any. I dealt with my purchaser direct and our legals, they did accept my complaint and hopefully in the future they will improve on this....
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Nov 02, 2012
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Sean, thanks for the feedback. I understand that the issue has been dealt with by Sarah Jane at the Selby office. Our service is very important to us and I know that you had previously had very good experiences with the branch. Since you have raised your issue we have now appointed Helen as a client care manager whose specific responsibility is to update sellers both before the sale has been agreed and prior to completion. I am sure that this will enhance the experience of sellers and ensure ...
Jul 22,2012
Jul 22,2012
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Very, very good service. You have a star in the making or made in james. try very hard to keep a hold on him, he runs rings round most agrents....
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Jul 20,2012
Jul 20,2012
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I would like to say that from the very first meeting the staff were very friendly, honest and realisitc. They stayed in contact when they said they would and were able to secure a sale early on for me. Even when that was completed they ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 2:51 PM 17/03/2014 by Sarah-Jane Taylor
Best Estate Agent in Selby 
Best Estate Agent in Selby 
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