Portico
Leyton, London, E10
4.8/5, 390 reviews
96% recommended
95% sales valuation accuracy
98% sales fee satisfaction
Spencers is now Portico!After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all ... show more Spencers is now Portico!

After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.

Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service.

Though our name and logo may have changed, we still have the same fantastic team, who are committed to providing excellent customer service and have our client's best interests at heart.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance.

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.

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Latest Reviews

View all Reviews 390
4th Aug 2023
reviewed by 'Patrick'
“Really poor service all round. I have, thankfully, now moved out of their property. But, if you are unfortunate enough ......”
20th Oct 2022
reviewed by 'Adriana Marciuc'
“I'll like to thank to Alice property manager.I've been dealing with her all the time we had a problem ......”
20th Oct 2022
reviewed by 'Elena'
“Alice its absolutely lovely. She managed to get our boiler fixed within the day. An absolute star. I strongly recommend ......”
11th Aug 2022
reviewed by 'James Cook'
“Alice in property maintenance has been a real pleasure to work with. Alice always makes sure I have all the ......”
4th Aug 2022
reviewed by 'Dean'
“I am a landlord and have been dealing with Mark Mcllveney for a number of years...quite simply he is ......”
8th Jun 2022
reviewed by 'Matt Strudwick'
“I had a call with Mark from lettings yesterday and he went utterly above and beyond the call of duty ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 17:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

Portico
252 High Road
Leyton,London
Greater London
E10 5PW
020 8539 3650

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £41,000 £830,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
68 0 127 8 89 2 85 3 6 2
Areas covered
  • E10
  • Leyton
  • E11
  • Leytonstone
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
Rankings
Overall Overall
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“I couldn't recommend Spencers enough. Right from my first enquiring ......”

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May 24,2014
Minithumbup
By: 'Wooly'
May 24,2014
3 people found
this helpful
I couldn't recommend Spencers enough. Right from my first enquiring phone call they have been great. I dealt with Tracy and George and I was very impressed with the professional yet personable approach they both had....
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“Hello, I have to say that I was really pleased ......”

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May 20,2014
Minithumbup
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Mark
By: 'Lucia'
May 20,2014
4 people found
this helpful
Hello, I have to say that I was really pleased with agent Mark Siviel, he was very professional from the beggining and really listen our reguests. He was a very helpfull from the beggining, comunicated with us in polite and friendly way and answeing to ...
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“Mark and Michele are very attentive and polite. Mark showed ......”

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May 16,2014
Minithumbup
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By: 'Larissa'
May 16,2014
6 people found
this helpful
Mark and Michele are very attentive and polite. Mark showed me the apartment twice until I was sure I wanted to stay with the apartment. Michele helped me with the contract. Both do their job very well. Thanks...
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“Michelle contacted me and guided me through the steps in ......”

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May 09,2014
Minithumbup
By: 'Deborah'
May 09,2014
4 people found
this helpful
Michelle contacted me and guided me through the steps in starting my tenancy. She was very professional and friendly, making me feel at ease with the whole process. Nothing was rushed, giving me time to think and understand everything. All the relevant paperwork was ready ...
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“It was very nice to deal with Michelle,she made ......”

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Apr 28,2014
Minithumbup
By: 'Vitoldas'
Apr 28,2014
4 people found
this helpful
It was very nice to deal with Michelle,she made everything very simple and easy,there was no unnesecery headache.she was very helpfull and i'll be happy if i'll have to deal with her again...
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“I was very happy with the service what they provide ......”

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Apr 23,2014
Minithumbup
By: 'Melinda'
Apr 23,2014
3 people found
this helpful
I was very happy with the service what they provide for me and my partner. They was always helpful with us and we can see they know how they can please the costumers. Moving is always stressful but they explain to us everything simple and ...
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“Both employees that we spoke to, viewed properties and sign ......”

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Apr 16,2014
Minithumbup
By: 'Spencers'
Apr 16,2014
2 people found
this helpful
Both employees that we spoke to, viewed properties and sign contracts with were very approachable, polite and willing to help and answer all our questions. It was a pleasure dealing with them. We found the experience enjoyable and would recommend them as an estate agent ...
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“Mark was very professional, polite and helpful. He gave me ......”

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Apr 14,2014
Minithumbup
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By: 'Lisa'
Apr 14,2014
4 people found
this helpful
Mark was very professional, polite and helpful. He gave me excellent advise and made me confident in my decision to rent my property once again. He kept me up to date when looking for tenants and letting me know about viewings each step of the ...
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“I am very pleased with the service provided by Spencers ......”

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Apr 08,2014
Minithumbup
By: 'Gordon'
Apr 08,2014
6 people found
this helpful
I am very pleased with the service provided by Spencers and in particular Tracy and George. In what turned out to be a troublesome sale, their market knowledge and tenacity ensured a sale at close to the asking price. We received a full asking price ...
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“I would like to say thank you to Michelle Ford ......”

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Apr 08,2014
Minithumbup
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By: 'Katarzyna'
Apr 08,2014
5 people found
this helpful
I would like to say thank you to Michelle Ford and Mark Siviell for their assistance in renting my first flat. Everything went nice, smoothly and stress free. it was a pleasure. very good organization of work. I'm very happy with their service. Everybody are ...
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“George showed me around the property and listened and was ......”

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Apr 07,2014
Minithumbup
By: 'Sarah'
Apr 07,2014
4 people found
this helpful
George showed me around the property and listened and was understanding when I explained the difficulties that I had when trying to buy a property in the past. I put in an offer which was eventually accepted and I was pleased that once the offer ...
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“After the bad experience i had with my previous agency ......”

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Apr 03,2014
Minithumbup
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By: 'Paz'
Apr 03,2014
5 people found
this helpful
After the bad experience i had with my previous agency and the nightmare i been living to find the house, i gotta say that Spencer branch in leyton are a serious agency and really efficient. MARK SIVIELL was really helpful, and kind with us. He " ...
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“The whole team were very professional and sold my house ......”

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Mar 27,2014
Minithumbup
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Marc
By: 'Stroppy'
Mar 27,2014
8 people found
this helpful
The whole team were very professional and sold my house very quickly. Marc/George/Tracy were on the phone to me as soon as there was any information to communicate to me. They kept me informed at each stage of the sale and I wish ...
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“We bought our first home through Spencers. There were some ......”

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Mar 24,2014
Minithumbdown
By: 'First'
Mar 24,2014
0 people found
this helpful
We bought our first home through Spencers. There were some issues with clarity on who was dealing with our purchase in the beginning and we often had difficulty getting in touch with an agent. While the whole process was shockingly inefficient to us, this was ...
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What agent could do to change your mind?
Moved faster and taken more responsibility from the start.
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“So far so good. They get the job done. Reassuring ......”

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Mar 06,2014
Minithumbup
By: 'JJ'
Mar 06,2014
3 people found
this helpful
So far so good. They get the job done. Reassuring to know approachable people will be there as a back-up to property manager/landlord...
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“I have been one of Spencers Landlords for a many ......”

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Mar 04,2014
Minithumbup
By: 'Helen'
Mar 04,2014
3 people found
this helpful
I have been one of Spencers Landlords for a many number of years and I have also dealt with many other agencies and I have always said that Spencers is the best. They are so professional, knowledgable and approachable. I have trust in them and ...
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“I have been working with the team at Spencers for ......”

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Mar 03,2014
Minithumbup
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By: 'Carole'
Mar 03,2014
6 people found
this helpful
I have been working with the team at Spencers for a few years now and find the service excellent. Mark always keeps me informed and up to date with viewing and any comments he receives from prospective tenants. He is helpful and does all possible ...
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“Very helpful. I looked at four properties which were all ......”

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Feb 26,2014
Minithumbup
By: 'Dan'
Feb 26,2014
4 people found
this helpful
Very helpful. I looked at four properties which were all good and once I'd selected the preferred one everything progressed very smoothly....
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“Both Mark & Michelle are very courteous & polite, and do their ......”

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Feb 21,2014
Minithumbup
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By: 'Carol'
Feb 21,2014
7 people found
this helpful
Both Mark & Michelle are very courteous & polite, and do their jobs very well! Mark dealt with the marketing side & quickly secured a tenant for us, keeping us up to date by phone (with my husband). Michelle was completely on top of what was needed from ...
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“I also dealt with George Newmarch-Stillwell. All three of them ......”

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Feb 21,2014
Minithumbup
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Marc
By: 'Alex'
Feb 21,2014
9 people found
this helpful
I also dealt with George Newmarch-Stillwell. All three of them were professional, efficient and really very helpful. I could not fault them in any way at all, and were always willing to chase people, answer the phone and allay and fears that we had. Most ...
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“Due to difficulties not caused by the agent, this was ......”

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Jan 06,2014
Minithumbup
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By: 'Mr'
Jan 06,2014
8 people found
this helpful
Due to difficulties not caused by the agent, this was what I would call a more challenging sale for any estate agent. However, Spencers handled the sale really well and I would strongly recommend this company to any would-be seller. Marc McIlveney was in particular ...
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“Team at spencers were always friendly despite legal / problematic issues ......”

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Dec 18,2013
Minithumbup
By: 'm'
Dec 18,2013
5 people found
this helpful
Team at spencers were always friendly despite legal / problematic issues encountered with the purchase. The team were dilligent in their dealings and remainied focussed on pushing solictors, the buyer and seller to address issues and in this instance re-negotiate terms on a sensible basis. The ...
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“We were looking for a property in the Leyton area ......”

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Dec 10,2013
Minithumbup
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Marc
By: 'Angus'
Dec 10,2013
9 people found
this helpful
We were looking for a property in the Leyton area for 4 months before finally getting the place we wanted with the help of Spencer's. Our experience prior to this had been bad, with a number of other agents repeatedly letting us down. Spencer's had an ...
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“Found Spencers Leyton High Road to be a very efficient ......”

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Dec 10,2013
Minithumbup
By: 'Stephen'
Dec 10,2013
5 people found
this helpful
Found Spencers Leyton High Road to be a very efficient estate agent, Manager Mark and his staff are very helpful and knowledgable of the local area,we had a very quick and smooth house sale, would use there services again and highly recommend thank you....
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“The agents where brilliant however the lawyers dragged their feet. ......”

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Dec 09,2013
Minithumbup
By: 'Beks'
Dec 09,2013
5 people found
this helpful
The agents where brilliant however the lawyers dragged their feet. I would recommend using Spencer's however would advise any sellers to use the lawyers that get results done....
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“Had a fantastic experience with Spencers. Efficient, knowledgable and very ......”

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Dec 06,2013
Minithumbup
By: 'Ruth'
Dec 06,2013
7 people found
this helpful
Had a fantastic experience with Spencers. Efficient, knowledgable and very helpful. They gave good advice and were always available, we were never left hanging on!...
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“We had one sale fall through and were very frustrated ......”

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Dec 05,2013
Minithumbdown
By: 'FirstTimeBuyer'
Dec 05,2013
3 people found
this helpful
We had one sale fall through and were very frustrated with Spencers. We were pushed repeatedly by the agents which was very stressful, only to learn that we we not the one's delaying the process. It was frequently difficult to get information from the agents ...
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What agent could do to change your mind?
Just to have made it less pressurized and also to have ensured that that had the answers to simple questions.
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By: Keith Cross
Dec 05, 2013
View all comments (1)
Hi I am sorry you were disappointed with the efforts to try and secure your first purchase. I have spoken with the Office Manager who has explained your case. I understand this particular Vendor engaged the services of a Solicitor (unknown to us) who made a number of errors and was frustratingly slow in making the appropriate corrections. Then for whatever reason decided to apply various ultimatums without his client instructions or ours? This is why we always suggest the choice of an app ...

“I entered the Leyton branch after looking for a flat ......”

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Dec 04,2013
Minithumbup
By: 'Rudiger'
Dec 04,2013
6 people found
this helpful
I entered the Leyton branch after looking for a flat for over a month,going back and forth with different agencies ,even paying down deposit and not getting a flat. Me and my wife are both chefs and work very long shifts and have barely ...
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“Me and my partner have been looking for a property ......”

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Nov 27,2013
Minithumbup
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Marc
By: 'Sara'
Nov 27,2013
8 people found
this helpful
Me and my partner have been looking for a property to rent for a long time and after lot's of misleading and even shady agencies we found Spencers. It has been like a breath of fresh air! Mark and Michelle have been really patient, useful ...
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“I have never received service like this from a lettings ......”

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Nov 13,2013
Minithumbup
By: 'Steve'
Nov 13,2013
6 people found
this helpful
I have never received service like this from a lettings agent. I know the staff in the office by name and have had a laugh every time I have walked through. They were very helpful all throughout the application process. This included providing me with ...
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Staff picture Mark
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Staff picture Marc
(95)
Staff picture Spencer
(64)
Staff picture Gokhan
(26)
Staff picture Michelle
(18)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Hefina Holden (Associate Director) at [email protected] or telephone 020 8709 7730
Last updated at 2:37 PM 01/11/2017 by allAgents

Awards won by Portico, London E10 5PW



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