95% sales valuation accuracy
98% sales fee satisfaction
Spencers is now Portico!After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all ...
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Spencers is now Portico!
After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.
Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service.
Though our name and logo may have changed, we still have the same fantastic team, who are committed to providing excellent customer service and have our client's best interests at heart.
As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance.
If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. We're a friendly bunch!
Click here if you'd like to find out how much your property is currently worth in 60 seconds!
We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.
Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service.
Though our name and logo may have changed, we still have the same fantastic team, who are committed to providing excellent customer service and have our client's best interests at heart.
As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance.
If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. We're a friendly bunch!
Click here if you'd like to find out how much your property is currently worth in 60 seconds!
We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
Latest Reviews
4th Aug 2023
reviewed by 'Patrick'
20th Oct 2022
reviewed by 'Adriana Marciuc'
20th Oct 2022
reviewed by 'Elena'
11th Aug 2022
reviewed by 'James Cook'
4th Aug 2022
reviewed by 'Dean'
8th Jun 2022
reviewed by 'Matt Strudwick'
Opening Hours
Address
Portico
252 High Road
Leyton,London
Greater London
E10 5PW
020 8539 3650
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 98% | £41,000 | £830,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 68 | 0 | 127 | 8 | 89 | 2 | 85 | 3 | 6 | 2 |
Areas covered
- E10
- Leyton
- E11
- Leytonstone
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Sep 21,2017
Sep 21,2017
8
people found
this helpful
this helpful
Portico did a great job from start to finish, and we loved buying our first home through them. I dealt with Mark Sivell throughout the whole process, and we found him to be very helpful, friendly, and informative. We were kept in the loop at ...
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Sep 20,2017
Sep 20,2017
8
people found
this helpful
this helpful
Marc McIlveney at Portico has helped me rent out my flat for the past 5 years. Together we've found a succession of really great tenants, and the process has always been smooth, and enjoyable. He's someone who actually listens to both Landlord and Tenant and truly ...
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Comment on agent fees
Reasonable.
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Yes
Sep 14,2017
Sep 14,2017
14
people found
this helpful
this helpful
We bought our flat through Portico and had an overall great experience. We dealt primarily with Spencer Ferguson who showed us around the flat and later ensured that the vendors' and us were always on the same page. Spencer was helpful and supportive throughout the ...
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Sep 04,2017
Sep 04,2017
14
people found
this helpful
this helpful
A very professional operation; Spencer did not interfere or override any of my statements when prospective purchasers came to the property. I am very happy with the outcome of the sale, particularly in securing the asking price and not forcing the issue when 2 higher bids ...
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Comment on agent fees
Nobody likes to pay fees but as these were based on the sale price I felt they were reasonable.
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Aug 21,2017
Aug 21,2017
14
people found
this helpful
this helpful
The agents at Portico were friendly, helpful, honest, efficient and hard working. We could always get through to them and felt they were really on our side....
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Jun 29,2017
Jun 29,2017
14
people found
this helpful
this helpful
I sold my Leyton flat with Spencer, Michelle and Mark - great service provided throughout from all of them - in particular Spencer who has been a great help post sale. Highly recommend....
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Apr 11,2017
Apr 11,2017
15
people found
this helpful
this helpful
We've just sold our one bed flat in Leyton through Spencers. The service was fantastic throughout. Spencer really impressed us with his enthusiasm from our first meeting with him - he worked really hard to get us on board and was open to negotiating fees ...
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Mar 14,2017
Mar 14,2017
9
people found
this helpful
this helpful
Mark was very competent and always contactable. Whenever there were issues, he resolved them in a timely manner and I had full confidence that the matter was comprehensively resolved. In all, I would rate Mark's service as excellent....
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Mar 06,2017
Mar 06,2017
6
people found
this helpful
this helpful
We are very happy with the service provided by Irfan. He has been very polite, helpful, professional and organised at all times. We would definitely recommend Spencers and especially Irfan to our friends if any of them plan to move in the future....
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Comment on agent fees
Good
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Yes
Mar 04,2017
Mar 04,2017
7
people found
this helpful
this helpful
Mark was professional and helpful. Didn't pressure us and let us come to our own conclusions. He always made himself available when required....
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Feb 28,2017
Feb 28,2017
7
people found
this helpful
this helpful
Sales marketing was very good with strong follow up. Unfortunately my requested date to complete was never passed on to the buyer, despite multiple conversations with multiple staff. Disappointing: it cost me an extra month of mortgage and utility payments. When I requested my details ...
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Comment on agent fees
Fee was fair
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Yes
Feb 27,2017
Feb 27,2017
5
people found
this helpful
this helpful
After a terrible experience with a different estate agent in early January, we were very apprehensive on dealing with another, However Irfan was very helpful from day 1. On viewing the house we instantly knew that we wanted it and Irfan let us know the procedure ...
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Comment on agent fees
We feel the Admin Fees at £365.00 were quite expensive considering the Reference Fees we also above £300. A lot to pay on top of a 6 week deposit and 1 months rent
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Feb 24,2017
Feb 24,2017
4
people found
this helpful
this helpful
Irfan is the best estate agent I've ever dealt with - he was always on time (something all other estate agents I've dealt with seem to have trouble with), let me look around properties in a relaxed, unpressured way, and went out of his way ...
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Comment on agent fees
Of course I'm going to think that agency fees in London are grossly inflated, but they're something I expect to pay so it wasn't a nasty surprise.
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Feb 24,2017
Feb 24,2017
6
people found
this helpful
this helpful
Mark and Michelle were both highly professional and very helpful during the purchase of our flat. The quality and care that all of the team at Spencer's provided during our purchase really counted towards making the whole process a more stress free experience....
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Feb 10,2017
Feb 10,2017
5
people found
this helpful
this helpful
Spencer, Mark and Michelle were absolutely outstanding in every possible way. The sell was a breeze because of them.
They know the market really well, and there was no shortage of viewings even though we were selling over Christmas.
Michelle is fantastic. She was always ...
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Comment on agent fees
Very reasonable considering the service we've had.
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Yes
Feb 10,2017
Feb 10,2017
5
people found
this helpful
this helpful
We were very happy with Irfan, Very professional, attentive and delivered great customer service. He did look after our best interests....
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Feb 09,2017
Feb 09,2017
5
people found
this helpful
this helpful
Irfan Loonat is an exccelent agent ,he looked after us and helped step by step till the end .Very proffesional and always ready to answer to any questions and problems .Highly recomended ....
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Feb 06,2017
Feb 06,2017
5
people found
this helpful
this helpful
Mark and Michelle were very persistent in selling our flat and managed to get a huge number of potential buyers through the front door. When we accepted an offer, they always let us know what was happening without us having to chase them,...
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Comment on agent fees
Very reasonable compared to the competition.
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Yes
Feb 04,2017
Feb 04,2017
3
people found
this helpful
this helpful
Irfan was very good in overseeing that my move to the new property was a smooth transition. Very likeable person and pleasure to have worked with.
Regards
Justin...
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Jan 31,2017
Jan 31,2017
6
people found
this helpful
this helpful
Mark was efficient in arranging a viewing and quickly securing the property at a price all parties were happy with. Overall, Mark and Michelle were both extremely diligent in helping me buy a property. They were always available to discuss things as and when they ...
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Jan 23,2017
Jan 23,2017
12
people found
this helpful
this helpful
Spencer property services, and in particular Spencer Ferguson himself, provided an absolutely OUTSTANDING service that went above and beyond anything you'd expect from an estate agent. From the first point of meeting him to sell our place, it was clear that he was a cut ...
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Comment on agent fees
Very reasonable
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Yes
Jan 20,2017
Jan 20,2017
5
people found
this helpful
this helpful
I was very happy with the service Mark provided - he was up-front and supportive in helping us meeting various requirements from the vendor before our offer was accepted, and prompt to respond to any questions throughout the conveyancing process right up until completion. Highly ...
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Jan 13,2017
Jan 13,2017
9
people found
this helpful
this helpful
I really can't rate Spencer highly enough him and his team really go out of their way to help clients and shows genuine concern for them. Excellent communication skills and can always be relied upon to respond quickly to queries and problems. Someone who really ...
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Comment on agent fees
Good
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Yes
Yes
Jan 09,2017
Jan 09,2017
10
people found
this helpful
this helpful
Spencer negotiated a very fair price for our sale, kept things moving, and kept us up to date. We really appreciated his professional yet easy manner and felt he was both honest and on our side all the way through....
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Comment on agent fees
About the same as others.
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Yes
Jan 06,2017
Jan 06,2017
8
people found
this helpful
this helpful
I really can't rate Spencer highly enough. He really goes out of his way to help clients and shows genuine concern for them. Excellent communication skills and can always be relied upon to respond quickly to queries and problems. Someone who really does go the ...
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Comment on agent fees
Very reasonable and well deserved
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Yes
Dec 24,2016
Dec 24,2016
8
people found
this helpful
this helpful
Spencer was highly professional throughout the whole selling process and gets results. He was a pleasure to have working for the sale of my flat....
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Comment on agent fees
Good
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Yes
Yes
Sep 28,2016
Sep 28,2016
7
people found
this helpful
this helpful
Spencer and Michelle were great and communicating and very efficient. When it was crunch time they were very calm and reassuring. I would recommend them as selling agents....
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Sep 19,2016
Sep 19,2016
5
people found
this helpful
this helpful
Marc McIlveney and Mark Sivell went the extra mile to find the right buyer for my property which i sold recently. Marc Mc kept me motivated throughout the process and Mark S introduced me to a suitable buyer. I can not fault their ability to ...
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Comment on agent fees
an average market rate
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Yes
Aug 15,2016
Aug 15,2016
6
people found
this helpful
this helpful
Spencers supported us with purchase and then sale of our flat.
Special thanks to Michelle and Spencer, for getting us through this.
Mark and Amy Hodson...
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Comment on agent fees
Competetive
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Yes
Jul 27,2016
Jul 27,2016
7
people found
this helpful
this helpful
Spencer, Michelle and George handled everything in a friendly and proffesional manner. Really pleased I trusted Spencer's to handle my house sale....
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Comment on agent fees
I think for the service provided the fees charged were acceptable.
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Mark
(143)
Marc
(95)
Spencer
(64)
Gokhan
(26)
Michelle
(18)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We value your business. If you are unhappy with our service, please speak to the manager of the office or department with whom you are dealing. If after speaking to them you are still dissatisfied, please contact Hefina Holden (Associate Director) at [email protected] or telephone 020 8709 7730
Last updated at 2:37 PM 01/11/2017 by allAgents
Best Letting Agent in E10 
