100% sales valuation accuracy
100% sales fee satisfaction
PorticoWe're Portico, an award-winning London agent with 18 branches across London and Essex.We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come ...
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Portico
We're Portico, an award-winning London agent with 18 branches across London and Essex.
We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.
We also offer a premium Airbnb management service, and a cost-effective Handyman service.
As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance
If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!
Click here if you'd like to find out how much your property is currently worth in 60 seconds!
We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
We're Portico, an award-winning London agent with 18 branches across London and Essex.
We offer a range of unique services that set us apart from other agents; our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind.
We also offer a premium Airbnb management service, and a cost-effective Handyman service.
As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance
If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. Alternatively, pop in and see us 9am to 7pm Monday to Friday, or 10am to 5pm on Saturdays. We're a friendly bunch!
Click here if you'd like to find out how much your property is currently worth in 60 seconds!
We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.
Latest Reviews
17th Feb 2023
reviewed by 'Aleksandr'
3rd Oct 2022
reviewed by 'Suzanne'
28th Jun 2022
reviewed by 'Joe'
28th Jun 2022
reviewed by 'Steve S'
28th Jun 2022
reviewed by 'Maria'
Opening Hours
Address
Portico
3 Parkway
Camden Town,London
Greater London
NW1 7PG
020 7482 1060
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £345,000 | £605,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 26 | 0 | 43 | 27 | 11 | 0 | 7 | 0 | 7 | 3 |
Areas covered
- NW1
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Jul 12,2016
Jul 12,2016
9
people found
this helpful
this helpful
Agent was very pleasant and amenable, but only out to serve the landlord. Squeezed every drop of money out of us that they could, only responded quickly when it was to chase for money. As a PROTOCOL they do not share a copy of the ...
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Jun 17,2016
Jun 17,2016
9
people found
this helpful
this helpful
Further to the comments written by other reviewers I have to echo the sentiments regarding Portico's check-out and inventory procedures. Despite handing over our property to us with a moth infestation problem and a broken pot ground into the carpet where the bedroom carpet was ...
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Jun 01,2016
Jun 01,2016
0
people found
this helpful
this helpful
Erol did a great job re-negotiating the lease to an existing tenant - he really understood the sensitivity of the process....
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Comment on agent fees
Acceptable
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Dec 09,2015
Dec 09,2015
4
people found
this helpful
this helpful
After we signed the contract for the property it took 2 weeks to get the keys. Which was purely down to there lack of organisation, we were paying rent for a property we couldn't live in. When we finally got the keys to our flat, it ...
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Comment on agent fees
very high fees, even for london
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Sep 18,2015
Sep 18,2015
0
people found
this helpful
this helpful
Stephanie, Alex and the whole Portico Camden team were exceptionally helpful in securing a rental for our second year at university. The process was efficient and transparent, and we always felt like we could ask for help or clarification about our tenancy. They were exceedingly ...
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Mar 26,2015
Mar 26,2015
3
people found
this helpful
this helpful
This agent is the best I have ever dealt with. Alex is friendly and efficient, yes, but above all he is honest and forthright. This is what I appreciated most. He communicated with me like a human being, and I felt as if he had ...
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Comment on agent fees
Reasonable.
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Oct 19, 2015
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(1)
Without our beneficial guests/users this hack can be removed
off the web - very long time in the past. ...
Mar 23,2015
Mar 23,2015
0
people found
this helpful
this helpful
Both Alexander and Stephanie were fantastic through the letting process. From showing us the property to communicating and dealing with any questions, concerns or issues. We would highly recommend finding your ideal rental property through Edmund Cude in the future and would recommend to friends....
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Comment on agent fees
Agent was transparent and clear with all fees and negotiation options. Highly recommend based on this.
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Nov 02,2014
Nov 02,2014
3
people found
this helpful
this helpful
When viewing the flat we were very happy with the agent who showed us around. She was very helpful and informative when we called and asked questions to help us decide whether to choose the flat. However, that agent left the company and our treatment ...
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Comment on agent fees
Expensive considering they did minimal work, with little effort.
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Nov 03, 2014
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Edmund Cude would love the chance to address this review, if you could please provide us with further information as to who you are, we will be in touch.
Thank you ...
Jun 28,2014
Jun 28,2014
0
people found
this helpful
this helpful
Michael Kennedy and his property management team were excellent in all respects throughout the years I lived in this house. Responsive, pragmatic, thoughtful, diligent and pleasant to deal with. Really excellent....
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Jun 24,2014
Jun 24,2014
1
people found
this helpful
this helpful
Lisa showed us around the property and was very clear on the works that they were getting the landlord to approve. She was very friendly but never led us on at all. Always very clear on what the landlord would and wouldn't do.
We were ...
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Jun 10,2014
Jun 10,2014
0
people found
this helpful
this helpful
I let my flat through Edmund Cude and found their service to be excellent. They were incredibly thorough in screening potential tenants and tireless in their efforts to secure viewings. Both Lindsay and Charlotte were incredibly helpful in advising and assisting me both with the ...
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May 19,2014
May 19,2014
0
people found
this helpful
this helpful
Thanks to amazing and professional service from Christian Walsh at Bushells in Ravenscourt Park branch.
I had an unfortunate and awful experience with a previous agent and did not think I would find a property so quickly after.
From viewing the property on the website,...
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Mar 31,2014
Mar 31,2014
4
people found
this helpful
this helpful
This agency is utterly pathetic.
They have been difficult and unresponsive since we moved in a year ago.
We have repeatedly requested basic maintenance issues to be addressed. They have no respect or common courtesy to even reply to most of our repeated requests.
One ...
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Mar 20,2014
Mar 20,2014
1
people found
this helpful
this helpful
always very polite, friendly and helpful throughout the letting process. She was also very patient with us when we asked for more time to think about things, which is a rare commodity in London estate agents, many of whom are excessively pushy...
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Jan 29,2014
Jan 29,2014
0
people found
this helpful
this helpful
I would like to say Camille has been outstanding. She has negotiated with our tenants in both flats (I could not include flat 6 89 Priory Road NW6 4NL which she did the previous month) Everything was handled extremely professionally and I was kept up to date ...
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Oct 23,2013
Oct 23,2013
0
people found
this helpful
this helpful
Edmund Cude and particularly TJ, were really helpful in assisting us to secure a flat to rent. They were able to find us a number of potentially suitable places - and ultimately a perfect one, by asking us lots of questions about exactly what we ...
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Oct 14,2013
Oct 14,2013
0
people found
this helpful
this helpful
We saw the flat the next day we contacted the agency. Katie (the agent) was very professional and nice. She showed us the flat and solved all our doubts. They are very reliable and fast. We had everything sorted and keys handed withing few days. ...
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Aug 12,2013
Aug 12,2013
1
people found
this helpful
this helpful
This was by far the best property agents I have dealt with since moving to London 4 years ago. Our agent was very informative, helpful and flexible throughout the process. She worked on our behalf to address any concerns we had and happily approached the landlord ...
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Aug 06,2013
Aug 06,2013
0
people found
this helpful
this helpful
To be straightforward, we had a very good experience with Edmund Cude. TJ was very helpful in finding a flat that fit our needs. We are from Canada, and flat hunting here was new to us, but TJ made it a very positive experience by ...
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Jun 18,2013
Jun 18,2013
6
people found
this helpful
this helpful
1.Completely no after service. The agent have totally not responded to our email regarding maintenance, sometimes(very occasional) they spent like 7 days for replying us but with completely no help!!! After we paid the rent (which is very expensive and deserves a much much better ...
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Jun 20, 2013
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(1)
Dear Melody Wong,
We are disappointed to read your review and we are sorry to hear you did not enjoy your tenancy. I would like to address the points raised:
The property you lived in was newly refurbished throughout and the electrics installation is new. The house has a full NICEIC certificate signed off by a qualified electrician. As per the agreement, it was your responsibility to change the spotlights in the property. When we did visit the property with a contractor to look at the lights, ...
May 22,2013
May 22,2013
0
people found
this helpful
this helpful
Fantastic service from Edmund Cude in West Hampstead and Ross in lettings was particularily professional which made the whole process fairly hassle free. Agency fees seem on the high side but the service was very good....
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May 10,2013
May 10,2013
3
people found
this helpful
this helpful
Edmund Cude provide a very straight forward, thorough and professional service. They made it very easy when we were looking for a flat and I would recommend them to anyone who is looking for a good estate agent in North London. Charlotte and Gary in ...
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Apr 26,2013
Apr 26,2013
0
people found
this helpful
this helpful
Excellent service from Edmund Cude. They found tenants for my flat within a few days after a bad experience with another agent who overvalued the property and wasted a lot of my time. Edmund Cude were realistic about the rent I could achieve and very ...
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Apr 17,2013
Apr 17,2013
3
people found
this helpful
this helpful
I found using this agent a very frustrating and difficult experience. I understand that they are working on the Landlords behalf, but some degrees of flexibility would be helpful. My issues in no particular order were:-
>Refused initially to put our offer forward, until ...
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Apr 08,2013
Apr 08,2013
0
people found
this helpful
this helpful
Overall a good experience, seemed to be very thorough. good communication and friendly. Felt a little pressured at times with some unrealistic deadlines for completion of paperwork etc but on the whole, very pleased with the service provided....
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Apr 06,2013
Apr 06,2013
9
people found
this helpful
this helpful
Utterly inept from beginning to end. Misleading to the point of coercive and terrible to deal with once they have your money. I have dealt with many estate agents over the years, but they are by far the worst and most expensive. They pay no ...
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What agent could do to change your mind?
Performing their obligations. Not much to ask.Attached Filesnbsp;
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“Pleasant, courteous, efficient and professional describes my experience with Lydia. ......”
Mar 16,2013
Mar 16,2013
0
people found
this helpful
this helpful
Pleasant, courteous, efficient and professional describes my experience with Lydia. From first contact to signing only took a week. She chose a property that fit our requests from the start and did not waste our time looking at multiple properties. She stayed on top of ...
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Feb 03,2013
Feb 03,2013
0
people found
this helpful
this helpful
Staff were very helpful and professional. Accommodated our requests promptly and explained each step of the process very clearly. Made the whole move much quicker and smoother than it could have been....
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Jan 18,2013
Jan 18,2013
0
people found
this helpful
this helpful
Lydia provided professional and friendly service. We had two viewings. Lydia was very prompt with responses to questions. Overall a smooth process...
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Dec 28,2012
Dec 28,2012
0
people found
this helpful
this helpful
Both members of the team at Edmund Cude where extremely helpful and patient and took a lot of time in order to make sure that we managed to secure the property in question. I would definitely recommend them to any future tenants who are looking ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11:04 AM 30/10/2017 by allAgents
