Portico
Bethnal Green, London, E2
4.4/5, 133 reviews
90% recommended
100% sales valuation accuracy
96% sales fee satisfaction
Spencers is now Portico!After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all ... show more Spencers is now Portico!

After merging with award-winning agent Portico, we now have a network of 18 branches throughout London and Essex, as well as a new range of unique services.

Our Concierge sales package includes Interior Styling and 2 days of handyman work to maximise the sale price achieved, and all our Lettings packages come with a free Rent Guarantee for peace of mind. We also offer a premium Airbnb management service, and a cost-effective Handyman service.

Though our name and logo may have changed, we still have the same fantastic team, who are committed to providing excellent customer service and have our client's best interests at heart.

As you might expect, we are members of ARLA, NAEA, Safe Agent and TPOS, and we're committed and supportive, with high levels of communication. We also have a team of in-house tradesmen, to make sure we can offer our clients the best possible standards of property maintenance.

If you have a property we can help you with, or if you'd like to find out more about us, give us a call on 0207 099 4000. We're a friendly bunch!

Click here if you'd like to find out how much your property is currently worth in 60 seconds!

We are proud to have been awarded London Estate Agency of the Year 2016 at the Sunday Times Awards sponsored by Zoopla.

Contact Us

Latest Reviews

View all Reviews 133
28th Nov 2023
reviewed by 'Fato'
“I do not know the selling department but never get involved with the letting department.. in the name of managing ......”
6th Feb 2019
reviewed by 'Gemma'
“Out of all the incompetent estate agents I've dealt with and, of course, there have been many, Portico have been ......”
31st Jan 2019
reviewed by 'Portico'
“Portico are outrageously incompetent. Extortionately high fee pays for: abhorrent lack of communication, unprofessional in every capacity met with habitual ......”
24th Oct 2018
reviewed by 'Anna'
“We seem to have had nothing but problems and stress since agreeing to rent a flat with Portico Bethnal Green ......”
12th Jun 2018
reviewed by 'Anon'
“Echoing the other negative reviews here, I have had a nightmare experience with Portico.As others have said, they ignore ......”
16th Apr 2018
reviewed by 'J.D.'
“We've been dealing with them as tenants for a few years now, and and I've never come across such an ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 17:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

Portico
471 Bethnal Green Road
Bethnal Green,London
Greater London
E2 9QH
020 7729 5222

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 96% £280,000 £4,785,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 3 53 9 20 0 24 0 3 1
Areas covered
  • E1
  • E2
  • E3
  • E8
  • E9
  • N1
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS My deposits scheme
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Acton, W3
Battersea, SW11
Bethnal Green, E2
Bloomsbury, WC1A
Camden, NW1
Chigwell, IG7
Clapham, SW4
Dulwich, SE22

“Great service from all the team at Spencers Bethnal green. ......”

Share on :
Oct 04,2013
Minithumbup
By: 'Luke'
Oct 04,2013
11 people found
this helpful
Great service from all the team at Spencers Bethnal green. I wouldn't hesitate to use them again to buy or sell....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This is my second year of using Spencers, and I ......”

Share on :
Sep 27,2013
Minithumbup
By: 'Anna'
Sep 27,2013
5 people found
this helpful
This is my second year of using Spencers, and I am entirely happy with their service. They are efficient, professional, and most importantly, they deliver. I live abroad, so these qualities are particularly important for me. Some furniture needed to be both removed and added ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My wife and I wish to thank you Mr Adam ......”

Share on :
Sep 25,2013
Minithumbup
By: 'John'
Sep 25,2013
8 people found
this helpful
My wife and I wish to thank you Mr Adam Ward immensely for pulling this one off. Please extend our profound gratitude to your team at Spencer Property Services, Bethnal Green Branch. You were highly recommended to us by Mr Stephen Ekemezie. My God your ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This was our first time renting a house, and so ......”

Share on :
Sep 17,2013
Minithumbup
By: 'georgina,'
Sep 17,2013
10 people found
this helpful
This was our first time renting a house, and so we were very nervous about the experience but Jason helped us a lot as we were very stressed but he allowed forms to be sent to each of us and details on what to do ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I bid on a property represented by Spencer's in April. ......”

Share on :
Sep 05,2013
Minithumbdown
By: 'Michael'
Sep 05,2013
3 people found
this helpful
I bid on a property represented by Spencer's in April. My offer was accepted but it then proved impossible to make progress on exchanging contracts until August. I was repeatedly supplied by the agent, Mamasian, with misleading or incomplete information about when completion might be ...
read full review
What agent could do to change your mind?
Communicate properly Do more to get to the bottom of seller's intentions
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Adam Ward
Sep 09, 2013
View all comments (1)
Dear Michael, We sympathise with your justifiable annoyance in this matter but respectfully, our client withdrew from the transaction, not us. This was a property we had previously been managing. Our client decided to sell and instructed us to serve notice on the tenant who has now vacated. We marketed the property and you decided to buy it. Information we received was passed to you throughout the transaction but we were certainly not aware our client intended to withdraw. Had we have been, i ...

“We completed on a purchase of a property last Friday. ......”

Share on :
Aug 27,2013
Minithumbup
By: 'Jenny'
Aug 27,2013
10 people found
this helpful
We completed on a purchase of a property last Friday. Jason was very professional all the way through and a pleasure to deal with. The seller/sellers solicitor needed a lot of chasing and Jason was always happy to oblige. Without his pushing the matter ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We purchased a buy to let property from Spencers and ......”

Share on :
Aug 14,2013
Minithumbup
By: 'Ra'
Aug 14,2013
12 people found
this helpful
We purchased a buy to let property from Spencers and found the team to be extremely porfessional and the service we received from Jason Mamasian and Adam Ward was excellent. They guided us through every step and because of their efforts the whole process was ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rented a flat with spencers... Achieved more than my expectations. ......”

Share on :
Aug 08,2013
Minithumbup
By: 'Paolo'
Aug 08,2013
11 people found
this helpful
Rented a flat with spencers... Achieved more than my expectations. Efficient and polite.. Very happy and would recommend to anyone....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“First time I rented a property through an agency. Joe ......”

Share on :
May 29,2013
Minithumbup
By: 'Fernando'
May 29,2013
14 people found
this helpful
First time I rented a property through an agency. Joe Pearson, my negotiator, was always very helpful and made sure the whole process was very straight forward. Everyone at the branch in Bethnal Green were friendly too. Thank you, Fernando...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Spencers have done an excellent job with finding me the ......”

Share on :
Mar 19,2013
Minithumbup
By: 'Peter'
Mar 19,2013
16 people found
this helpful
Spencers have done an excellent job with finding me the perfect flat in London. Jason has been particularly helpful and always takes the time to ensure all questions I have are answered and I am happy with the progress. They are great agents and I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was very happy with the service from Adam at ......”

Share on :
Mar 12,2013
Minithumbup
By: 'richard'
Mar 12,2013
12 people found
this helpful
I was very happy with the service from Adam at Spencers Bethanal Green branch. I wanted to update and renovate my flat and was given good advice on how to increase the rental potential. The advice paid off and the flat rented in a couple ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jason provided a thorough, transparent, and respectful service. He was ......”

Share on :
Mar 07,2013
Minithumbup
By: 'J'
Mar 07,2013
13 people found
this helpful
Jason provided a thorough, transparent, and respectful service. He was very helpful, ensuring that the whole process was smooth and that we were fully equipped for our move....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“When I had my appointmen to view some of the ......”

Share on :
Mar 06,2013
Minithumbup
By: 'Van'
Mar 06,2013
14 people found
this helpful
When I had my appointmen to view some of the available flats the agent immediately knew which one would be right for me and he was not wrong with his assumption. The rental process went without any major issues and happy with the service provided ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Spencer's property helped us move into our lovely new one ......”

Share on :
Feb 23,2013
Minithumbup
By: 'Sam'
Feb 23,2013
15 people found
this helpful
Spencer's property helped us move into our lovely new one bedroom flat. They were attentive and helpful throughout the whole process, and continue to assist us with any issues we have during our tenancy, with Jason in particular of huge assistance and constant reference. I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“firstly i was charged 14% for the tenants...and this continued ......”

Share on :
Jan 25,2013
Minithumbdown
By: 'angelwings'
Jan 25,2013
8 people found
this helpful
firstly i was charged 14% for the tenants...and this continued annually to be deducted from the yearly monies received. they were collecting the rent not managing the property for this and Glenmead was the company who it was subcontracted out to...no problem with them ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: keith cross
Jan 25, 2013
View all comments (1)
Dear “angelwings” Thank you for taking the time to air your grievances on All Agents. We do have a stringent complaints procedure in place which is explained in the Complaints Procedure tab above, on our website and on much of our documentation so I’m disappointed not to have learned of your dissatisfaction until today. I will try to address the issues you have raised but the answers will be general as I don’t know who you are or the property concerned. The la ...

“It has been an absolute pleasure dealing with Spencers. We ......”

Share on :
Dec 12,2012
Minithumbup
By: 'Clara'
Dec 12,2012
15 people found
this helpful
It has been an absolute pleasure dealing with Spencers. We needed to find a property to rent in a couple of weeks and since the beggining Mr. Mamasian was very attentive and professional. Despite some initial problems, he managed to sort out everything quickly and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Mr Marmasian provided excellent help and support to me in ......”

Share on :
Dec 06,2012
Minithumbup
By: 'Anita'
Dec 06,2012
15 people found
this helpful
Mr Marmasian provided excellent help and support to me in selling my flat. He already had a potential buyer and was able to liaise between the buyer and myself throughout the process so that any issues could be settled before they became problems that might ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My general experience with Spencers agency has been positive and ......”

Share on :
Nov 29,2012
Minithumbup
By: 'Stefany'
Nov 29,2012
10 people found
this helpful
My general experience with Spencers agency has been positive and I would recommend future clients to use their services. As a tenant, I have been visiting Spenser's Bethnal Green office for a couple of weeks and I can say they have been patient and extremely ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jason was great - felt like he was on my ......”

Share on :
Nov 23,2012
Minithumbup
By: 'Rosie'
Nov 23,2012
12 people found
this helpful
Jason was great - felt like he was on my side all the way through. All of the team were always helpful, friendly and supportive. Highly recommended....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jason was great - felt like he was on my ......”

Share on :
Nov 23,2012
Minithumbup
By: 'Rosie'
Nov 23,2012
12 people found
this helpful
Jason was great - felt like he was on my side all the way through. All of the team were always helpful, friendly and supportive. Highly recommended....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Being a new Landlord, Spencers - and Adam in particular ......”

Share on :
Nov 11,2012
Minithumbup
By: 'Simon'
Nov 11,2012
12 people found
this helpful
Being a new Landlord, Spencers - and Adam in particular - were very helpful, talking me through my responsibilities and the requirements for letting a property. Most recently they were very successful in finding new tenants with a changeover of just a couple of days ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We used Spencers to let our property in September 2012. It ......”

Share on :
Oct 09,2012
Minithumbup
By: 'Francine'
Oct 09,2012
12 people found
this helpful
We used Spencers to let our property in September 2012. It was let the first day it was advertised, for the asking price, meaning we had no void time on the property. No hassles, very professional, very easy. What we wanted. So, yes, prettty pleased :) We'll ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was a tenant in a rental property for over ......”

Share on :
Oct 07,2012
Minithumbdown
By: 'LL'
Oct 07,2012
12 people found
this helpful
I was a tenant in a rental property for over two years, and found Spencers to be completely inept as letting agents. During the tenancy, the property management arm Glenmead were slow to respond to any repair requests. We were left without heating or hot ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Keith Cross
Oct 10, 2012
View all comments (1)
Dear ‘LL’ I am very sorry to see your comments. The logistics of Tenant swaps have often been difficult to coordinate. In this instance, the problem appeared to have beeen compounded as the Landlord lived abroad. We eventually received the Landlords instructions to increase the rent and organise remedial works, despite the difficulty in communication and response times. I understand we did our best to keep you advised of our progress but I can also see this took far long ...

“Our first impression when we entered in the agency was ......”

Share on :
Sep 17,2012
Minithumbup
By: 'Lara,'
Sep 17,2012
8 people found
this helpful
Our first impression when we entered in the agency was very good. We immediatly had a viewing of a flat (which actually is the flat we rent) and Adam was very nice with us. We had many questions because we're coming from Switzerland and he ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We did are viewing with jason and he was non-intrusive ......”

Share on :
Sep 11,2012
Minithumbup
By: 'Jillian'
Sep 11,2012
8 people found
this helpful
We did are viewing with jason and he was non-intrusive while we looked round the flat, allowing us to get a real feel for the place, but was able to answer our questions, or advise us how we could get the answers. We decided to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Efficient, professional and good to deal with throughout the process. ......”

Share on :
Sep 08,2012
Minithumbup
By: 'Anna'
Sep 08,2012
7 people found
this helpful
Efficient, professional and good to deal with throughout the process. Secured us reliable tenants. Adam Ward particularly friendly and communicative....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The service at Spencers was always very friendly, with someone ......”

Share on :
Sep 07,2012
Minithumbup
By: 'HSS'
Sep 07,2012
8 people found
this helpful
The service at Spencers was always very friendly, with someone offering to help as soon as you walked in. We were able to find a property in one day and get the paperwork under way. In the weeks leading up to moving in we were ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Keith Cross
Sep 07, 2012
View all comments (1)
Dear HSS Many thanks for leaving your review. I am delighted Jason, at our Bethnal Green Office, was successfully able to find you a suitable property. I am also pleased you found us friendly and easily contactable. I have taken your comment on board with regard to the admin process and will certainly take a look at trying to improve this further. As you are no doubt aware, Spencers are thorough with all statutory safety tests before any of our tenants take occupation and this c ...

“Adam and Jason done an excellent job at renting out ......”

Share on :
Sep 05,2012
Minithumbup
By: 'Alex'
Sep 05,2012
6 people found
this helpful
Adam and Jason done an excellent job at renting out my property, they done it in a fast and efficient manner, the rent achieved was inline with initial estimates. They were also helpful in soucing furniture....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“i would like to use this opportunity to thank Spencers ......”

Share on :
Aug 18,2012
Minithumbup
By: 'STEPHEN'
Aug 18,2012
31 people found
this helpful
i would like to use this opportunity to thank Spencers Property Services at Bethnal Green, London and particularly Adam and Jason and the branch team for their professional assistance in executing the sale of 51 Regents Court. The service they offered to me was a five ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jason was really helpful when showing me the property I ......”

Share on :
Aug 06,2012
Minithumbup
By: 'A'
Aug 06,2012
6 people found
this helpful
Jason was really helpful when showing me the property I had requested to view. He explained clearly about what the procedure would be, should I decide to take a property with Spencers. This was totally accurate with no hidden costs/procedures etc Jason also offered ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
Staff picture Chris
(6)
Staff picture William
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:39 PM 01/11/2017 by allAgents

Awards won by Portico, London E2 9QH



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn