100% sales valuation accuracy
100% sales fee satisfaction
A truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement....
show more
A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
Latest Reviews
3rd Sep 2024
reviewed by 'Aaron'
11th May 2023
reviewed by 'Nick Paice'
26th Aug 2020
reviewed by 'Diane'
24th Aug 2020
reviewed by 'Rebecca'
22nd Aug 2020
reviewed by 'Dominic'
Opening Hours
Address
Pinewood Properties
33 Holywell Street
Chesterfield
Derbyshire
S41 7SA
01246 224286
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £70,000 | £450,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 308 | 2 | 284 | 11 | 54 | 1 | 19 | 0 | 47 | 0 |
Areas covered
- S40
- S41
- S42
- S43
- S44
- S45
- S18
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Dec 07,2017
Dec 07,2017
0
people found
this helpful
this helpful
Rebecca was very helpful on the phone, made me feel at easy, and dealt with the issue promptly. I was very happy with the professionalism and help....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Dec 06,2017
Dec 06,2017
0
people found
this helpful
this helpful
Rebecca has been very helpful in regards to renewing my tenancy contract.
Scott is very helpful in regards to any maintenance questions we have and on our inspections too....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 05,2017
Dec 05,2017
0
people found
this helpful
this helpful
Just over three months into my tenancy and I feel settled as betokened by my opting to rent the property for a further six months. My dealings with Pinewood have been largely through Rebecca and Scott. These have been conducted in a very friendly and ...
read full review
read full review
Comment on agent fees
I presume the fees charged eg £66 for contract renewal are relatively standard. I am unsure this represents value for money as as far as I can see the contract is effectively a copy of the first issued to me. Is this fee charged at each tenancy agreement renewal?
Was this helpful?
Yes
Yes
Dec 05,2017
Dec 05,2017
0
people found
this helpful
this helpful
Over the past 2-3 years Rebecca Cooper has dealt with maintenance issues at my property very promptly, efficiently and courteously....
read full review
read full review
Comment on agent fees
Fees are fair and reasonable.
Was this helpful?
Yes
Yes
Dec 01,2017
Dec 01,2017
1
people found
this helpful
this helpful
Thomas was able to sort my query first time. He was professional and provided the information I needed very promptly after our call....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 30,2017
Nov 30,2017
0
people found
this helpful
this helpful
Rebecca has always been very much on the ball both in terms of managing my rental properties and also in terms of selling one of these properties.
This sale encountered a number of problems with the first agreed purchaser who eventually " disappeared ". Further problems were ...
read full review
read full review
Comment on agent fees
Perfectly standard
Was this helpful?
Yes
Yes
Nov 30,2017
Nov 30,2017
0
people found
this helpful
this helpful
We have rented with Pinewoods for the last few years and have always found Shane to be very professional and very helpful in any dealings we have had. Any issues we have ever had have always been quickly dealt with by him....
read full review
read full review
Comment on agent fees
Quite reasonable
Was this helpful?
Yes
Yes
Nov 22,2017
Nov 22,2017
0
people found
this helpful
this helpful
Having been a landlord with Pinewood lettings for nearly 10 years I have found them very professional in their approach and they have managed my properties very well over the years.
Credit to Rebecca Cooper who has assisted me with any property issues and also Sherrell ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2017
Nov 21,2017
0
people found
this helpful
this helpful
We have used sell and save on numerous occasions and they have saved us thousands. Two properties sold in less than a week! The staff especially Rebecca and Hayley are great very friendly, helpful and clearly know their stuff. Every part of the process from ...
read full review
read full review
Comment on agent fees
Brilliant less than any commission agent
Was this helpful?
Yes
Yes
Nov 21,2017
Nov 21,2017
0
people found
this helpful
this helpful
Rebecca has been very helpful negotiating the purchase of my new home and during the time up to completion keeping me updated with all stages of the purchase - thank you...
read full review
read full review
Comment on agent fees
Not applicable for the purchase of the property.
Was this helpful?
Yes
Yes
Nov 21,2017
Nov 21,2017
0
people found
this helpful
this helpful
I have been a landlord with Pinewood for a long time and they have always been professional and provided an excellent full management service for my property in Chesterfield. The property inspections are very detailed and I would strongly recommend their services....
read full review
read full review
Comment on agent fees
Very competitive
Was this helpful?
Yes
Yes
Nov 21,2017
Nov 21,2017
0
people found
this helpful
this helpful
I have dealt with Pinewoods as both a tenant and Landlord. It was their checks and dealings with me as a tenant that persuaded me to use their services when i decided to let my property after moving abroad. They keep me informed and up ...
read full review
read full review
Comment on agent fees
I find the fees for the Guarenteed Rent scheme right for the service. Although less than you get from non guarenteed, if you have have a tenant that moves out every 6 months, you actually receive more net income.
Was this helpful?
Yes
Yes
Nov 16,2017
Nov 16,2017
1
people found
this helpful
this helpful
Great service, pleased my tenant has renewed again with Pinewood. My property has been constantly let since I've used this agent. Would recommend to anyone....
read full review
read full review
Comment on agent fees
fees are fair, good service
Was this helpful?
Yes
Yes
Nov 14,2017
Nov 14,2017
0
people found
this helpful
this helpful
As a landlord, I've had good service from Rebecca cooper sorting out maintenance issues with my property, also Sherrell bannister in the accounts is always helpful....
read full review
read full review
Comment on agent fees
Would say it’s value for money, with the service I received
Was this helpful?
Yes
Yes
Nov 13,2017
Nov 13,2017
1
people found
this helpful
this helpful
I always found Julie to be very helpful with a friendly manner, and a very professional attitude towards her work....
read full review
read full review
Comment on agent fees
Fees were good
Was this helpful?
Yes
Yes
Nov 08,2017
Nov 08,2017
0
people found
this helpful
this helpful
Sherrell was prompt in her response to my queries and was clear and concise with all of her information to myself.
She was a great help....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 04,2017
Nov 04,2017
0
people found
this helpful
this helpful
I have used Pinewood lettings for the last three years to secure tenants for my 3 and 2 bedroom properties. The customer service is fantastic and I am always kept fully up to date with all viewings and progress feedback. The adverts for my properties goes up ...
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Nov 03,2017
Nov 03,2017
0
people found
this helpful
this helpful
Pinewood have managed my property for some years now and I have always enjoyed an excellent working relationship with them. The communications and service provided by them is excellent and the network of tradesman they use to resolve property issues also perform to the same ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 01,2017
Nov 01,2017
0
people found
this helpful
this helpful
Both girls are helpful and efficient in dealing with any inquiries you may have moving into a property. Kate showed us around and was informative and professional at all times, during the referencing process i called on regular basis to get an update and always ...
read full review
read full review
Comment on agent fees
Competitive
Was this helpful?
Yes
Yes
Nov 01,2017
Nov 01,2017
0
people found
this helpful
this helpful
The agent has been exceptional! Kay has been really helpful and honest. I have been with this agent for a couple of years now and I have been very impressed with the service and low priced maintenance quotes. A+++...
read full review
read full review
Comment on agent fees
Appropriate for the service.
Was this helpful?
Yes
Yes
Oct 27,2017
Oct 27,2017
0
people found
this helpful
this helpful
Received a professional and efficient service from Sell and Save when buying our recent property. Rebecca dealt with all the negotiations quickly and kept me involved throughout. Hayley dealt with my queries the later end of the sale.
Thank you girls, would definitely recommend 😊...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 27,2017
Oct 27,2017
0
people found
this helpful
this helpful
Excellent helpful service from Sherrell! I need to reclaim my rental house after a few years to move back in and I was really concerned about giving my tenants notice as they have been great.
Sherrell did all the paperwork for me and also contacted ...
read full review
read full review
Comment on agent fees
Good value. I never need to get involved!
Was this helpful?
Yes
Yes
Oct 20,2017
Oct 20,2017
0
people found
this helpful
this helpful
I rang to request some information to be emailed to me. I spoke to Sherrell who understood immediately what it was I wanted and told me she would forward it immediately. The information was through within a couple of minutes. Thank you Sherrell....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 18,2017
Oct 18,2017
0
people found
this helpful
this helpful
Julie is always on hand to sort out any questions I have and deals with them in a prompt and professional manner...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 16,2017
Oct 16,2017
0
people found
this helpful
this helpful
Excellent service received by Hayley at sell and save. The professionalism and customer service is outstanding. She dealt with my house from valuation to the day we completed. Was always happy to answer any questions or give me advice.
Highly recommend to anyone looking at ...
read full review
read full review
Comment on agent fees
Amazing fees were really competitive and also guaranteed to beat any other fees I was offered.
Was this helpful?
Yes
Yes
Oct 10,2017
Oct 10,2017
0
people found
this helpful
this helpful
Outstanding -Unfortunately I could only choose 2 people from Pinewood Lettings. If I could have I'd have picked them all. Everyone has been amazing right from the beginning. There's no duplication of role, which for a landlady makes the communication process much easier. The ladies who ...
read full review
read full review
Comment on agent fees
The fees are completely broken down and clear and transparent.
Was this helpful?
Yes
Yes
Oct 09,2017
Oct 09,2017
0
people found
this helpful
this helpful
Excellent personalised service. Hayley appreciated my needs as both a vendor and a person, offering excellent advice throughout. She has regularly updated me regarding the process of my sale and always tried her best to promote my property as we tried to secure a buyer. ...
read full review
read full review
Comment on agent fees
Excellent. Price bettered from best quote given by other agents.
Was this helpful?
Yes
Yes
Oct 04,2017
Oct 04,2017
0
people found
this helpful
this helpful
Pinewoods always comes across as a professional and enthusiastic Company . My let was not straightforward and a prospective tenant backed out after putting down a holding deposit . This was frustrating , but Julie and the team worked hard to find a replacement in short order ....
read full review
read full review
Comment on agent fees
Competitive .
Was this helpful?
Yes
Yes
Oct 03,2017
Oct 03,2017
0
people found
this helpful
this helpful
I have the good fortune to deal with Pinewood property lettings on a regular basis and have always found all the staff especially Julie, to be very polite, diligent and professional....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 02,2017
Oct 02,2017
0
people found
this helpful
this helpful
We've found the services offered by Pinewood to be first class. Communication is excellent and their level of customer service rivals others. Stacey is professional, courteous and helpful....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Rebecca
(186)
Sherrell
(112)
Kay
(75)
Hayley
(40)
Julie
(37)
Stacey
(37)
Scott
(30)
Shane
(30)
Tom
(27)
Kate
(22)
Thomas
(10)
Laura
(6)
Joanne
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:49 AM 16/10/2018 by allAgents
Best Letting Agent in Chesterfield 
Best Estate Agent in Chesterfield 
