100% sales valuation accuracy
100% sales fee satisfaction
A truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement....
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A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
Latest Reviews
3rd Sep 2024
reviewed by 'Aaron'
11th May 2023
reviewed by 'Nick Paice'
26th Aug 2020
reviewed by 'Diane'
24th Aug 2020
reviewed by 'Rebecca'
22nd Aug 2020
reviewed by 'Dominic'
Opening Hours
Address
Pinewood Properties
33 Holywell Street
Chesterfield
Derbyshire
S41 7SA
01246 224286
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £70,000 | £450,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 308 | 2 | 284 | 11 | 54 | 1 | 19 | 0 | 47 | 0 |
Areas covered
- S40
- S41
- S42
- S43
- S44
- S45
- S18
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jul 02,2018
Jul 02,2018
0
people found
this helpful
this helpful
I would like to thank Kay on getting back to me and so efficiently. Love my home that I rent through pinewood and hope that my thanks are passed back to my landlord....
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Jun 30,2018
Jun 30,2018
1
people found
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The people at pinewood, especially Kate and Rachel, have been very helpful for us both. They have both made the process so much easier and reduced my stress levels!...
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Comment on agent fees
Bad
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Jun 29,2018
Jun 29,2018
0
people found
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My dealings with Pinewoods in Chesterfield have been goo. A slightly rocky start has smoothed considerably, and I find agents are courteous and responsive.
Messages are picked up and dealt with promptly; appointments can be re-arranged, and I have experienced good levels of professionalism....
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Comment on agent fees
Difficult to say: I have only dealth with this agent, but I am under the impression their fees are representative of the profession.
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Jun 27,2018
Jun 27,2018
0
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I'm one of Pinewood's landlords, and was having trouble logging in to see the monthly statements. Turned out I was trying to use the wrong website! Thomas realised straight away what the problem was, and solved it within a couple of minutes.
Brilliant service. Thank ...
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Jun 26,2018
Jun 26,2018
0
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I am very happy so far with the service. It was very good and clear communication, very well organised. I would highly recommended....
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Jun 22,2018
Jun 22,2018
0
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Rebecca emailed this morning to keep me up to date with a request I had made against my property. Within an hour of me posing said question to Rebecca I had got a detailed answer and my request all actioned. This is not the first ...
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Comment on agent fees
N/A in this case.
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Jun 15,2018
Jun 15,2018
0
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Always friendly and welcoming. Repairs are responded to appropriately and in a timely fashion. Overall a good letting agency that protect both tenants and landlords best interests....
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Jun 12,2018
Jun 12,2018
0
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Good experience so far and Julie has been helpful, prompt in going out to the property and taking photos ready for the market...
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Comment on agent fees
competitive
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Jun 12,2018
Jun 12,2018
1
people found
this helpful
this helpful
Sherrell called me to discuss my options regarding my landlords decision to sell his property.
She was very,very helpful and very forthright in a professional manner....
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Jun 04,2018
Jun 04,2018
1
people found
this helpful
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From start to finish, the service and communication received from Pinewood properties has been great. The members of staff i have met with have been friendly and helpful, and really very knowledgeable on both the area and properties on offer. Once I had found the ...
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Comment on agent fees
No agents fees are good but Pinewoods are reasonable!
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Jun 01,2018
Jun 01,2018
0
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Thanks to the efficient staff, our move in was really smooth and quick. All was well explained, and anyway, they are always here if we have a question....
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May 24,2018
May 24,2018
0
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i believe that Sherrell did everything she could to help me at Pinewood, her customer service is spot on and she is someone who you can speak to with any concerns and she really listens. very very helpful....
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Comment on agent fees
good
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Yes
May 24,2018
May 24,2018
0
people found
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I have dealt with Kay several times and I am always impressed with the level of service I receive, and Pinewood in general....
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Comment on agent fees
Fair
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Yes
May 18,2018
May 18,2018
0
people found
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Very helpful, when Sherrell called me last week. She was polite and courteous and a real pleasure to deal with, being both helpful and supportive in equal measures. Thanks Sherrell!...
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May 17,2018
May 17,2018
1
people found
this helpful
this helpful
From the first phone call Iv been treated with absolute care and respect.
Iv had a total honesty approach and felt my application has been dealt with professionalism and care.
Highly recommend as you treated as a individual not a number ....
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Comment on agent fees
The fees are a lot and there are a lot of different fees which is a little off putting. It costs just as much in fees as the first month rent.
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May 16,2018
May 16,2018
0
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Pinewood and in particular the staff I have regular dealings with, I have found to be very professional and efficient. The staff work hard to resolve any issues that may arise and always provide feedback....
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Comment on agent fees
I have found the fee's to be satisfactory and reflect good value for the service provided.
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May 15,2018
May 15,2018
1
people found
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Polite, friendly, professional,efficient and effective. I was letting a property and within 4.5 days of the property going live on the internet, it was let at the full asking price....
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May 14,2018
May 14,2018
0
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We are extremely impressed with the high level of professionalism and attention to detail. We are made to feel at ease with the whole process and are kept well informed. All the team are very friendly and helpful....
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Comment on agent fees
Very good
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Yes
May 14,2018
May 14,2018
0
people found
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I could not thank Sherell enough for her help in a very complex and distressing matter regarding my tenancy at pinewood properties ....
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Comment on agent fees
N/a
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Yes
May 10,2018
May 10,2018
0
people found
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Always kept me updated on all issues regarding my property. Always put my mind at rest even when it seemed neverending!...
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Comment on agent fees
Good
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Yes
May 08,2018
May 08,2018
2
people found
this helpful
this helpful
I contacted Pinewood with 3 queries and within 2/3 days I was given a call which answered all my questions.They explained each aspect clearly. - very impressed...
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Comment on agent fees
I have been a client for over 10 years and I am very happy with the service and fee levels.
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May 08,2018
May 08,2018
0
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Always great service from all the staff at Pinewood pleasure to deal with them Sherrell, Shane and Scott always there to help...
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Comment on agent fees
Very competitive fees
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May 02,2018
May 02,2018
1
people found
this helpful
this helpful
Thomas in accounts dealt with my problem and also sorted it out very efficiently and politely. I am very impressed....
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Apr 30,2018
Apr 30,2018
1
people found
this helpful
this helpful
Pinewood excel at absolutely everything they offer.
The team all have the same enthusiasm, concern and professionalism I need. Having dealt considerably with Sherrell personally, I can't recommend her and the company enough, she goes beyond the line of duty to help and rectify any ...
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Comment on agent fees
Good
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Yes
Apr 27,2018
Apr 27,2018
0
people found
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Polite and Professional service, members of staff are helpful.
Very Punctual, came back to me quickly and answered my questions, Would recommend....
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Apr 20,2018
Apr 20,2018
0
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Rebecca is very polite and resolved my issue promptly with excellent communication.
Thank you!...
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Apr 16,2018
Apr 16,2018
0
people found
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Rebecca Cooper has been highly efficient in recommending a rent review for our rented out property, and completing all the required forms plus liaising with the tenants. We are very satisfied with the service we have received and would always recommend Pinewood Lettings. A very ...
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Comment on agent fees
Happy with the fees we pay.
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Apr 16,2018
Apr 16,2018
0
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Since I first started letting my property through Pinewood Lettings (Chesterfield branch) in 2012, I have always enjoyed excellent hassle-free service from all staff members and Rebecca Cooper in particular. In my 6 years of experience with them, their service has been faultless and they conduct regular ...
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Apr 16,2018
Apr 16,2018
0
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Professional prompt and thorough service always given by Rebecca. Thankyou pinewood for being great agents. Happy with the service we have received...
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Apr 11,2018
Apr 11,2018
0
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A Fantastic Company, extremely professional and efficient. I found Julie Davies Bowler to be extremely helpful and polite. Very happy and would definitely deal with them again and recommend to others....
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Rebecca
(186)
Sherrell
(112)
Kay
(75)
Hayley
(40)
Julie
(37)
Stacey
(37)
Scott
(30)
Shane
(30)
Tom
(27)
Kate
(22)
Thomas
(10)
Laura
(6)
Joanne
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 10:49 AM 16/10/2018 by allAgents
Best Letting Agent in Chesterfield 
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