100% sales valuation accuracy
100% sales fee satisfaction
A truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement....
show more
A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
Latest Reviews
3rd Sep 2024
reviewed by 'Aaron'
11th May 2023
reviewed by 'Nick Paice'
26th Aug 2020
reviewed by 'Diane'
24th Aug 2020
reviewed by 'Rebecca'
22nd Aug 2020
reviewed by 'Dominic'
Opening Hours
Address
Pinewood Properties
33 Holywell Street
Chesterfield
Derbyshire
S41 7SA
01246 224286
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £70,000 | £450,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 308 | 2 | 284 | 11 | 54 | 1 | 19 | 0 | 47 | 0 |
Areas covered
- S40
- S41
- S42
- S43
- S44
- S45
- S18
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jan 28,2019
Jan 28,2019
0
people found
this helpful
this helpful
Kay is an amazing part of the Pinewood team. Very professional and organised. A pleasure to work with. And a great communicator....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 28,2019
Jan 28,2019
0
people found
this helpful
this helpful
Excellent service Kay has always got back to me promptly about any issues I've had. Very pleasant and friendly...
read full review
read full review
Comment on agent fees
Reasonable fees
Was this helpful?
Yes
Yes
Jan 23,2019
Jan 23,2019
0
people found
this helpful
this helpful
Big thanks to everyone for keeping in touch throughout the process. Always kept up to date and informed and nothing ever too much trouble....
read full review
read full review
Comment on agent fees
Average
Was this helpful?
Yes
Yes
Jan 15,2019
Jan 15,2019
1
people found
this helpful
this helpful
I have received the inspection report completed by Scott Mason on behalf of my letting agent Pinewood properties.
I am delighted with the thorough and efficient nature of the report.The comprehensive collection of photographs accompanying the report are a reassuring measure of the cleanliness ...
read full review
read full review
Comment on agent fees
The agents introductory fee of 7 and half % is very fair and I would recommend them
Was this helpful?
Yes
Yes
Jan 15,2019
Jan 15,2019
0
people found
this helpful
this helpful
I have spoken to both Kay and Scott since moving into a rented property and both have been more than helpful and very polite. They have resolved any problems I have had promptly and kept me up to date throughout. Would recommend pinewoods to everyone...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 10,2019
Jan 10,2019
0
people found
this helpful
this helpful
I cannot select any two members of staff as all staff I have dealt with have been approachable, professional and very helpful. I can not recommend pinewood lettings highly enough nothing is too much trouble....
read full review
read full review
Comment on agent fees
Well published and accurately collect
Was this helpful?
Yes
Yes
Jan 08,2019
Jan 08,2019
0
people found
this helpful
this helpful
Whilst I understand Rebecca makes us aware of rent reviews etc. If we decide not to go ahead & increase our tenants rent. Rebecca respects our decision & we never feel under pressure & she respects our wishes....
read full review
read full review
Comment on agent fees
We have another property in Hull through a different agent as I don’t believe Pinewood can help us. Pinewood have found us an excellent Tennant in Chesterfield. We have lots of issues with our property in Hull which are sometimes Agent related. My husband & I often comment that we never seem to have the same issues with Pinewood. Thankyou
Was this helpful?
Yes
Yes
Jan 04,2019
Jan 04,2019
0
people found
this helpful
this helpful
Sherrell was really helpful today and although she had an extremely heavy workload, she went out of her way to provide me with very useful information for my tax return....
read full review
read full review
Comment on agent fees
Good value for money.
Was this helpful?
Yes
Yes
Dec 19,2018
Dec 19,2018
0
people found
this helpful
this helpful
We Deal with kay on a regular basis. She is very pleasant, Straight to the point and always explains a maintenance job with a lot of enthusiasm and can tell she is very experienced in the field she works in. Shane gave us a chance ...
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Dec 18,2018
Dec 18,2018
0
people found
this helpful
this helpful
A great company . Always top with service and communication . Highly recommended . A fantastic team great support to us as landlord...
read full review
read full review
Comment on agent fees
There frees are reasonable and right for the area
Was this helpful?
Yes
Yes
Dec 13,2018
Dec 13,2018
0
people found
this helpful
this helpful
Just to say I've had nothing but great service from all the Pinewood staff they're all very professional and good to deal with....
read full review
read full review
Comment on agent fees
Agents fees very competitive
Was this helpful?
Yes
Yes
Dec 04,2018
Dec 04,2018
0
people found
this helpful
this helpful
Both are a credit to the company as both are very helpful and quick to reply. Fantastic service off of both members...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 03,2018
Dec 03,2018
0
people found
this helpful
this helpful
Kay is always helpful and quick to resolve issues. She keeps you informed on progress and thus provides a good service to the landlord and tenant....
read full review
read full review
Comment on agent fees
Competitive
Was this helpful?
Yes
Yes
Nov 08,2018
Nov 08,2018
0
people found
this helpful
this helpful
I was very impressed with Laura from start to finish, very polite and nothing was too much trouble!
I never had to chase up to find out what was happening throughout the process of my let only service as Laura was very proactive throughout....This ...
read full review
read full review
Comment on agent fees
Pinewood’s fees are competitive.
Was this helpful?
Yes
Yes
Nov 07,2018
Nov 07,2018
0
people found
this helpful
this helpful
Kay is always very helpful, professional and is a real asset to Pinewood. If I ever need an answer to a problem she is very quick to respond. I would have no hesitation to recommend both Kay and Pinewood as the service is second to ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 05,2018
Nov 05,2018
0
people found
this helpful
this helpful
Kate has been amazing helping us to let our first non-student property together. She has talked us through every step of the way and helped us get all the paperwork done, and got us moved in in less than a month. The whole process has ...
read full review
read full review
Comment on agent fees
The fees were reasonable as there was a half price offer on the application fee when we applied.
Was this helpful?
Yes
Yes
Nov 01,2018
Nov 01,2018
0
people found
this helpful
this helpful
Pinewood have been the lettings agents for the property I have rented for the last 4 years.
In all that time, I have not experienced any issues with them.
They have organised trades-people to attend the property promptly when required to carry out repairs without any ...
read full review
read full review
Comment on agent fees
They charge the same fees as other letting agents in the area
Was this helpful?
Yes
Yes
Oct 29,2018
Oct 29,2018
0
people found
this helpful
this helpful
Rebecca was very professional, polite and efficient in dealing with my property's rent review and once signed off by myself - the Section 13 notice was sent out immediately....
read full review
read full review
Comment on agent fees
Standard Fee
Was this helpful?
Yes
Yes
Oct 23,2018
Oct 23,2018
0
people found
this helpful
this helpful
Rebecca has been very prompt and helpful when dealing with my rental property. Excellent service and advice thank you very much!...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Oct 23,2018
Oct 23,2018
0
people found
this helpful
this helpful
After using Pinewood Lettings for a number of years for our rental properties and been very impressed, we have just used them to sell our property and have been extremely impressed with Tom. He is professional, courteous and very helpful.
Tom has made what can ...
read full review
read full review
Comment on agent fees
very competitive
Was this helpful?
Yes
Yes
Oct 18,2018
Oct 18,2018
0
people found
this helpful
this helpful
Whenever i have called Kay she has been extremely helpful and more than willing to go above and beyond to ensure that fantastic customer service is maintained at all times. Because of the service i have received from Kay I would be more than comfortable ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 18,2018
Oct 18,2018
0
people found
this helpful
this helpful
Great service and great personality and always does more without being asked so very happy to say THANK YOU Kay!...
read full review
read full review
Comment on agent fees
Fair
Was this helpful?
Yes
Yes
Oct 18,2018
Oct 18,2018
0
people found
this helpful
this helpful
Sherrell yet again has provided an excellent service, in this case not only to ourselves but also to our outgoing tenant. She went that extra mile to help save us both costs and ensure all parties were extremely happy with the eventual outcome....
read full review
read full review
Comment on agent fees
The fees have always been go good value for the services offered.
Was this helpful?
Yes
Yes
“Sherrell resolved a case of rent arrears smoothly and professionally, recovering the full value....”
Oct 17,2018
Oct 17,2018
0
people found
this helpful
this helpful
Sherrell dealt with a tenant's rent arrears situation very professionally, which resulted in the tenant paying the full amount of the arrears without the need for legal action....
read full review
read full review
Comment on agent fees
The fees are reasonable.
Was this helpful?
Yes
Yes
Oct 03,2018
Oct 03,2018
0
people found
this helpful
this helpful
Very quick and efficient response within 24hours.
Always great to deal with very polite, highly recommend pinewood to friends and family...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 03,2018
Oct 03,2018
0
people found
this helpful
this helpful
I am new to having a house for the first time and all my queries have been well looked at and responded too very fast. Kay has been very understanding and is easy to approach. I would recommend pinewood to anyone when looking for properties. ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 03,2018
Oct 03,2018
0
people found
this helpful
this helpful
Sherrell was extremely helpful today as she has been in the past. She has followed up immediately .with the action she said she would take. I am most grateful...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 28,2018
Sep 28,2018
0
people found
this helpful
this helpful
I rang and requested a statement from Sharrel. This was sent immediately.
Excellent communication skills a pleasure to do business with her.
Thank you...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 27,2018
Sep 27,2018
0
people found
this helpful
this helpful
Sherrell was brilliant in looking after the accounts on my property, she reguly gave me updates and went well beyond what was expected by helping by tenant deal with the council. Fantastic service...
read full review
read full review
Comment on agent fees
OK
Was this helpful?
Yes
Yes
Sep 12,2018
Sep 12,2018
0
people found
this helpful
this helpful
As a first time buyer I had no idea what I was doing, I was lost in a world of grief after the death of a family member and searching for a new place to live. It could have been a nightmare, but Sherrell and ...
read full review
read full review
Comment on agent fees
Excellent.
Was this helpful?
Yes
Yes
Rebecca
(186)
Sherrell
(112)
Kay
(75)
Hayley
(40)
Julie
(37)
Stacey
(37)
Scott
(30)
Shane
(30)
Tom
(27)
Kate
(22)
Thomas
(10)
Laura
(6)
Joanne
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:49 AM 16/10/2018 by allAgents
Best Letting Agent in Chesterfield 
Best Estate Agent in Chesterfield 
