100% sales valuation accuracy
100% sales fee satisfaction
A truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement....
show more
A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
Latest Reviews
3rd Sep 2024
reviewed by 'Aaron'
11th May 2023
reviewed by 'Nick Paice'
26th Aug 2020
reviewed by 'Diane'
24th Aug 2020
reviewed by 'Rebecca'
22nd Aug 2020
reviewed by 'Dominic'
Opening Hours
Address
Pinewood Properties
33 Holywell Street
Chesterfield
Derbyshire
S41 7SA
01246 224286
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £70,000 | £450,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 308 | 2 | 284 | 11 | 54 | 1 | 19 | 0 | 47 | 0 |
Areas covered
- S40
- S41
- S42
- S43
- S44
- S45
- S18
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jun 20,2019
Jun 20,2019
0
people found
this helpful
this helpful
Personal, prompt and knowledgeable support by Kay to help me quickly resolve an urgent problem at my Queens Park property....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 14,2019
Jun 14,2019
0
people found
this helpful
this helpful
Tom was very helpful when it came to selling our property. Constantly in touch with us throughout the process and always made an effort to keep us informed.
A minor thing, but always feel property mgt companies should do final meter readings on day the ...
read full review
read full review
Comment on agent fees
Agent fees are fine. In line with what most agents charge. Don't think there should be additional individual charges per property viewing, but the cost was minor, and it was fine and everything was agreed upfront.
Was this helpful?
Yes
Yes
Jun 06,2019
Jun 06,2019
0
people found
this helpful
this helpful
The staff at pinewood over the 10 months I have rated through them have always been very good and quick at responding to any queries or issues I've had. Very helpful and friendly....
read full review
read full review
Comment on agent fees
Not the most expensive I've come across
Was this helpful?
Yes
Yes
May 31,2019
May 31,2019
0
people found
this helpful
this helpful
As always a very professional and efficient experience with Pinewoods all appointments were on time and feedback was relayed immediately following viewings. There was a small error with the account but this immediately rectified....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
“Excellent customer service as always! Have been with Pinewood for over twenty years now and the service gets even better!...”
May 29,2019
May 29,2019
0
people found
this helpful
this helpful
Excellent prompt customer service! Always efficiently handled and queries answered straight away!
Not a bad word to say really! Very satisfied indeed...
read full review
read full review
Was this helpful?
Yes
Yes
May 29,2019
May 29,2019
0
people found
this helpful
this helpful
Kay got back to my original email regarding decorating our rented accommodation extremely fast. She asked all the relevant questions she would need for the landlord to save and going back and forth. She got back to me with the response from the landlord as ...
read full review
read full review
Was this helpful?
Yes
Yes
May 22,2019
May 22,2019
0
people found
this helpful
this helpful
A great service provided again by Pinewood, I am very happy with the services provided and would recommend to anyone....
read full review
read full review
Was this helpful?
Yes
Yes
May 22,2019
May 22,2019
0
people found
this helpful
this helpful
We recently exchanged contracts on a property being sold through Pinewood. The level of service we received throughout the process was excellent. Tom Alberts was our point of contact and he was extremely professional and efficient. He gave us an excellent service, was very knowledgeable, ...
read full review
read full review
Comment on agent fees
Not applicable
Was this helpful?
Yes
Yes
May 13,2019
May 13,2019
0
people found
this helpful
this helpful
Agency spoken to unauthorized people. Given all my details.
Entering the property without any notice
I taking the agency to court due to huge impact of GDPR breach...
read full review
read full review
Was this helpful?
Yes
Yes
May 09,2019
May 09,2019
0
people found
this helpful
this helpful
We dealt with Tom, Julie and Stacey. They all acted promptly and professionally and we felt that their advice was sound. The valuation was accurate, the marketing material of the highest standard and the approach to negotiating the actual sale was clam and trustworthy. Thank ...
read full review
read full review
Comment on agent fees
We went with Sell and Save which was excellent.
Was this helpful?
Yes
Yes
May 02,2019
May 02,2019
0
people found
this helpful
this helpful
We have used Pinewood Properties to let our properties for more than 5 years and have always been very happy with the service they provide. They are very effective at finding tenants for us and handle the administration for us including dealing with the bond which ...
read full review
read full review
Comment on agent fees
We are happy with the fees.
Was this helpful?
Yes
Yes
May 01,2019
May 01,2019
0
people found
this helpful
this helpful
We were unsure about using Sell and Save but found it to be a very pleasant and positive experience. Both Stacey and Julie were courteous and professional in there dealing with both of us. Not over bearing and pushy they treated us with respect....
read full review
read full review
Comment on agent fees
Excellent
Was this helpful?
Yes
Yes
“From making the initial phone call to the office to accepting the property keys, the whole experience was straight forward and hassle free....”
May 01,2019
May 01,2019
0
people found
this helpful
this helpful
Each and every member of the team at Pinewood have been so professional, friendly and efficient. After viewing more than one property and dealing with several members of the staff, it's plain to see
Pinewood's ethic is to achieve a smooth and smart rental for ...
read full review
read full review
Comment on agent fees
The fees are very reasonable and compared to other agents I've recently dealt with, considerably lower.
Was this helpful?
Yes
Yes
May 01,2019
May 01,2019
0
people found
this helpful
this helpful
From beginning to end Kate was very approachable and held a positive professional approach in all areas of her work. Attentive In all areas and I don't feel that Kate could have done any better than she did. I'm very happy with the overall service ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Apr 22,2019
Apr 22,2019
0
people found
this helpful
this helpful
I found everyone really efficient. There were no hiccups and they kept me informed along the way. The price is good also...
read full review
read full review
Comment on agent fees
very fair and they offer flexible packages
Was this helpful?
Yes
Yes
Apr 08,2019
Apr 08,2019
0
people found
this helpful
this helpful
I've found Pinewood to be very efficient and professional each time I've dealt with them. Kate has shown me round a couple of properties and proved to be knowledgeable and helpful....
read full review
read full review
Comment on agent fees
The fees appear to be fairly standard.
Was this helpful?
Yes
Yes
Apr 01,2019
Apr 01,2019
0
people found
this helpful
this helpful
Kate keeps in contact with every step of the letting process and is very helpful with queries. She also has a good understanding of the tenants requirements....
read full review
read full review
Comment on agent fees
The fees are fairly standard but it is worth it for peace of mind and for them to sort out any issues with the property or the tenant.
Was this helpful?
Yes
Yes
Mar 28,2019
Mar 28,2019
0
people found
this helpful
this helpful
I have dealt with Julie on a couple of occasions and find her very friendly and extremely helpful and professional...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Mar 28,2019
Mar 28,2019
0
people found
this helpful
this helpful
Stacey came out promptly to assess our property and gave good sound advice whilst being full of knowledge , very professional and approachable . When we decided to use pinewood to let our property Kate send us details we needed straight away . Again she was friendly , approachable ...
read full review
read full review
Comment on agent fees
Very fair
Was this helpful?
Yes
Yes
Mar 27,2019
Mar 27,2019
0
people found
this helpful
this helpful
I have had a first class experience with Pinewood and specifically Hayley who has managed my case expertly from start to finish...
read full review
read full review
Comment on agent fees
Very favourable fees
Was this helpful?
Yes
Yes
Mar 26,2019
Mar 26,2019
0
people found
this helpful
this helpful
Staff at Pinewood provide customers with excellent service, from viewing properties, maintenance and all the other stuff in between. They're often very friendly, helpful and reliable....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 21,2019
Mar 21,2019
0
people found
this helpful
this helpful
I would highly recommend you to anyone wanting to move house. You're all helpful and willing to answer any questions. I've been given brilliant advice and you get back to me with any questions I have as soon as you can....
read full review
read full review
Comment on agent fees
Nothing bad to say about them.
Was this helpful?
Yes
Yes
Mar 20,2019
Mar 20,2019
0
people found
this helpful
this helpful
Kay wants to do the best for her customers in a timely manner. She spends time obtaining their specific requirements and passing those details on to us, Advanced Plumbing and Heating. Kay is always courteous and friendly, which results in us going the extra mile ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 20,2019
Mar 20,2019
0
people found
this helpful
this helpful
Great communication, friendly phone manner and very quick replies. Sorted the issue straight away. I hope to deal with her again...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 19,2019
Mar 19,2019
0
people found
this helpful
this helpful
As first time landlords we found the staff at Pinewood very nice, helpful and professional. They explained everything clearly and found us the perfect tenants very quickly. I would recommend Pinewood to others and certainly use them again should the opportunity arise....
read full review
read full review
Comment on agent fees
Good.
Was this helpful?
Yes
Yes
Mar 12,2019
Mar 12,2019
0
people found
this helpful
this helpful
Our experience from viewing the apartment to receiving the keys and signing the contract has been quick, easy and very positive. Kate is very professional, friendly and welcoming....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Mar 07,2019
Mar 07,2019
0
people found
this helpful
this helpful
I needed to obtain various documents regarding the house and Julie & Kay answered my queries promptly. Pinewood have consistently provide a very good level of service....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 19,2019
Feb 19,2019
0
people found
this helpful
this helpful
The staff at Pinewood Lettings keep in constant contact with us about our property and the tenants situations. The inspections are detailed and fair. I would have no hesitation in recommending them....
read full review
read full review
Comment on agent fees
Standard
Was this helpful?
Yes
Yes
Feb 18,2019
Feb 18,2019
0
people found
this helpful
this helpful
Kay's is totally professional and efficient in her work. The advice she gives is always excellent and she goes the extra mile....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 11,2019
Feb 11,2019
0
people found
this helpful
this helpful
Thank you very much Kate for all your help with arranging my tenancy for me. As someone who is new to renting a property it was a pleasure to be provided with such a professional service. Your help was greatly appreciated...
read full review
read full review
Comment on agent fees
Not sure as nothing to compare it to having no previous experience in renting. But all fees were explained to me.
Was this helpful?
Yes
Yes
Rebecca
(186)
Sherrell
(112)
Kay
(75)
Hayley
(40)
Julie
(37)
Stacey
(37)
Scott
(30)
Shane
(30)
Tom
(27)
Kate
(22)
Thomas
(10)
Laura
(6)
Joanne
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:49 AM 16/10/2018 by allAgents
Best Letting Agent in Chesterfield 
Best Estate Agent in Chesterfield 
