100% sales valuation accuracy
100% sales fee satisfaction
A truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement....
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A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
Latest Reviews
3rd Sep 2024
reviewed by 'Aaron'
11th May 2023
reviewed by 'Nick Paice'
26th Aug 2020
reviewed by 'Diane'
24th Aug 2020
reviewed by 'Rebecca'
22nd Aug 2020
reviewed by 'Dominic'
Opening Hours
Address
Pinewood Properties
33 Holywell Street
Chesterfield
Derbyshire
S41 7SA
01246 224286
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £70,000 | £450,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 308 | 2 | 284 | 11 | 54 | 1 | 19 | 0 | 47 | 0 |
Areas covered
- S40
- S41
- S42
- S43
- S44
- S45
- S18
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Feb 18,2015
Feb 18,2015
1
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Iam very happy with Kay from day one of moving in with the inventory check and just her general warmth to welcome me and my girlfriend to our new home. Kay also was very good in my check out process and delt with it all ...
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Feb 18,2015
Feb 18,2015
0
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Very prompt attention to our property vacancy with e mails being sent out to prospective tenants within two days. Follow up emails received the next day.
We find Pinewood consistently good at finding excellent tenants for our properties - they are rigorous when vetting potential ...
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Feb 18,2015
Feb 18,2015
0
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Sherrell was able to resolve a difficult tenant deposit issue. She was able to give clear instructions to assist in resolving the issue immediately.
Always has a professional and friendly manner each time I have dealings with Pinewood Accounts Department.
Thanks Sherrell...
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Feb 16,2015
Feb 16,2015
1
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The tenant had informed me of an issue at the property. Rebecca has managed to arrange the repairs to be made to the property very quickly and efficiently with no disruption to me or the tenant.
Rebecca has kept me and the tenant up to ...
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Feb 13,2015
Feb 13,2015
1
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I would like to thank all of the staff at Pinewood in Chesterfield that have helped us throughout our application process. In particular Lucy Jacklin, she was the first person I made contact with regarding our new rental property and has provided first class customer ...
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Feb 13,2015
Feb 13,2015
0
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As always a perfect job well performed with a most successful outcome for all parties, handled with charm and friendliness....
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Feb 13,2015
Feb 13,2015
1
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Absolutely amazing service and was very helpful my issues were sorted out very quickly and i was left feeling very relaxed about the situation knowing Rebecca was doing a cracking job on the other end and sorting everything out.... A credit to the company !!! 10/10...
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Feb 13,2015
Feb 13,2015
0
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I have always found Pinewood to be very professional when dealing with me. They regularly keep me informed and up to date. To be honest I rarely think of this property because I am confident in the letting agents and over the years I have ...
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Comment on agent fees
Reasonable amount and worth the cost.
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Feb 12,2015
Feb 12,2015
0
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Rebecca was very knowledgeable in the subject matter and was always very prompt to answer any queries I had. She was also very patient with me as I had several questions that Rebecca knew all the answrrs to and did so in a very professional ...
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Comment on agent fees
I use the guaranteed rent scheme so whilst I don't get the full list amount, I still get paid even when the property is unoccupied, which worked very well.
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Feb 11,2015
Feb 11,2015
0
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Rebecca dealt very quickly and well with a problem at the property, and liaised with the tenants and owner (me) until the problem was dealt with - failure of a fridge/freezer and subsequent purchase and delivery of a new one....
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Feb 10,2015
Feb 10,2015
0
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I had a very tricky question regarding the potential eviction of a tenant. I spoke to Sherrell (who I hadn't spoken to before) who took me through my next steps in a very professional fashion which was polite but very direct and clear. I needed ...
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Feb 10,2015
Feb 10,2015
0
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Elizabeth was very helpful and understanding in helping me with regards to a rent arrear I had and if I have any future issues I would not hesitate in seeking her help again....
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Feb 09,2015
Feb 09,2015
0
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Amy did a great job at the check in. Didn't rush me through things and made sure I understood everything....
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Comment on agent fees
The fees were as expected.
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Feb 09,2015
Feb 09,2015
0
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Very pleasant and efficient to deal with. A request for quotes and maintenance work to be carried out was processed very quickly. Makes for stress free property letting....
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Feb 09,2015
Feb 09,2015
0
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Very helpful and quick to respond ...
not quite sure why I have to enter 20 words ... So this should pad it out!!!!...
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Feb 09,2015
Feb 09,2015
0
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Rebecca has dealt quickly and effectively with the queries I have had and she is great at communicating and keeping me up to date with any ongoing issues...
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Feb 07,2015
Feb 07,2015
0
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In general the staff I deal with are great at what they do and I they are welcoming and knowledgable. Unfortunately we aren't the happiest of customers not through pinewood but indeed our landlord who is unwilling to repair anything of significance. We understand that ...
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Comment on agent fees
Personally far too many fees even before you move in so quite a chunk of money is taken even before you start.
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Feb 06,2015
Feb 06,2015
0
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After having very bad experiences of letting via the borough Council, we decided that we were going to move. The council offer us extra point if we were to stay within one of their properties, we had this as an option but our other option ...
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Feb 06,2015
Feb 06,2015
0
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I have used Pinewood for a number of years on a full management basis for a property i own in Chesterfield. There communication and professionalism is why after all these years they still manage this particular property and if i had others in the vicinity ...
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Comment on agent fees
Happy with the fee structure from Pinewood.
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Feb 05,2015
Feb 05,2015
0
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We have used Pinewood lettings for a number of years for the letting of our properties. We have always found them to be very professional, friendly and helpful. They communicate clearly and promptly and we have always had excellent service. They are highly experienced in ...
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Feb 05,2015
Feb 05,2015
0
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We had a very BAD tenant 4 years ago (complete nightmare). Nothing was right cost me many sleepless nights & money. Pinewood did all that could be done & I am sure he cost them money & time.
As a landlord I can fully recomend them to other landlords
...
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Feb 04,2015
Feb 04,2015
0
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Pinewood have managed and let the above properties for me for the last 6/7 years. They also sold another property for me and are at present marketing one of the above properties.
I have always found them very helpful and business like and professional. I would ...
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Feb 04,2015
Feb 04,2015
0
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Rang about changing energy meter and a few questions, all were answered to an excellent standard, got in touch with the land lord with in literally a minute and rang back instantly with the information required. Very polite and friendly...
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Feb 03,2015
Feb 03,2015
0
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I had a problem with the washing/drying machine, because noone had showen me How it should work and it was no connected to the water tap. She resolved every single problem with it and arranged to talk with the landlord For me about that. ...
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Feb 03,2015
Feb 03,2015
0
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We had new tenants move in to the apartment. Rebecca (Maintenance) handled a minor incident very professionally and kept us, the landlords, informed as to progress with remedying the problem to both our and the tenants satisfaction. Well done Rebecca!...
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Jan 28,2015
Jan 28,2015
0
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The service I have received has been second to none. I am incredibly happy with the service I have received from them at Pinewoods.
All issues I have had with the property (Light not working, fire alarm etc) have been dealt with exceptionally well and ...
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Jan 28,2015
Jan 28,2015
0
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I have had various telephone conversations with Rebecca regarding Central heating combi boiler maintenance, Rebecca gave me swift and positive feedback on work carried out ,friendly and professional service delivered. All queries answered promptly excellent customer service....
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Jan 28,2015
Jan 28,2015
0
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The Pinewood team have managed the letting of our flat in Chesterfield for more than 7 years now. We have always received an excellent service right through from identifying good tenants to receiving thorough feedback following inspections to the sourcing of routine maintenance. Having dealt with ...
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Jan 28,2015
Jan 28,2015
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Rebecca was fantastic and couldn't have been more helpful. She showed us around the property several times and and made us feel at Ease. She took us through all of our tendency agreement and explained it all thoroughly to us.
We were very pleased with ...
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Jan 28,2015
Jan 28,2015
0
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Had an email this morning to warn me when my replacement Fridge/Freezer was arriving and more details, and I am very grateful of the very fast and useful communication. Rebecca Cooper has always been very friendly and thorough as I have dealt with her ...
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Rebecca
(186)
Sherrell
(112)
Kay
(75)
Hayley
(40)
Julie
(37)
Stacey
(37)
Scott
(30)
Shane
(30)
Tom
(27)
Kate
(22)
Thomas
(10)
Laura
(6)
Joanne
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:49 AM 16/10/2018 by allAgents
Best Letting Agent in Chesterfield 
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