100% sales valuation accuracy
100% sales fee satisfaction
A truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement....
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A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
Latest Reviews
3rd Sep 2024
reviewed by 'Aaron'
11th May 2023
reviewed by 'Nick Paice'
26th Aug 2020
reviewed by 'Diane'
24th Aug 2020
reviewed by 'Rebecca'
22nd Aug 2020
reviewed by 'Dominic'
Opening Hours
Address
Pinewood Properties
33 Holywell Street
Chesterfield
Derbyshire
S41 7SA
01246 224286
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £70,000 | £450,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 308 | 2 | 284 | 11 | 54 | 1 | 19 | 0 | 47 | 0 |
Areas covered
- S40
- S41
- S42
- S43
- S44
- S45
- S18
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Apr 20,2015
Apr 20,2015
0
people found
this helpful
this helpful
The washing machine installed at the property broke down and the call was to report that. I found that dealing with the agents on this matter was easy and they were both very helpful. The matter was resolved as quickly as they could resolve it ...
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Comment on agent fees
I've found Pinewood and all the agents employed within to be a real pleasure to deal with, at no point have I had cause to complain and every time I've had cause to contact them about a maintenance issue the matter has been dealt with swiftly and professionally. I would definitely recommend them to friends and family in need of a rental property. Pinewood go out of their way to make you feel valued as a tenant from the start, I've always been treated as a person rather than rent which I know from previous experience to be true with other agencies. It's this personal touch that sets them apart from other agencies used in the past, nothing is too small or large of job for them to help you with. I could go on but I'll end with some bullet points; 1) Professional 2) Fair both in price and nature 3) Personal touch is always felt 4) The needs of tenant are always looked out for 5) Contractors used for maintenance work are excellent again in professional attitude and being personal I look forward to continuing my rental agreement with Pinewood going forward and if I have a need to up size I will be staying with them where possible. Thank you :)
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Apr 17,2015
Apr 17,2015
1
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I first met Rebecca about two years ago when I was looking to rent my new family home she helped me to find the right one to suit our needs . She was very friendly and welcoming yet very professional at the same time . I am ...
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Apr 17,2015
Apr 17,2015
1
people found
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Very professional agency, we looked at 2 properties through Pinewood lettings, and chose to let the second property through them. There was a little confusion between us and another couple who had also viewed the house, but Sherrell was very helpful in clearing up the confusion. ...
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Apr 17,2015
Apr 17,2015
1
people found
this helpful
this helpful
Rebecca was incredibly helpful from the start of my maintenance enquiry to the point we are at with it currently. Very efficient and to the point with everything. She gives great advice and actively followed the case up with the relevant people and liased the ...
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Apr 15,2015
Apr 15,2015
0
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I found Sherrell very helpful and informative and offering altrnative advice and solutions thanks and well done.
Amy has been very pleasant and helpful to deal with and has a good attitude thanks and well done...
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Apr 14,2015
Apr 14,2015
1
people found
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I rented this apartment from Pinewood for over 2 years and during that time they were always very professional and very helpful. All the staff have been very helpful at all times. The initial viewing and moving in process was very easy and painless, any problems ...
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Apr 09,2015
Apr 09,2015
1
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I found Rebecca from the maintenance team very friendly and quick to reply to any questions i may have regarding my property.
I have been happy with Pinewood as a whole....
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Comment on agent fees
Very fair fees.
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Apr 08,2015
Apr 08,2015
0
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Response was rapid and and any queries were detailed and accurate. Requested work was quoted quickly and I'm confident work will be completed soon....
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Apr 02,2015
Apr 02,2015
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I have been delighted with the service from everyone at the branch. From arranging tradesmen, communication with my representative in Chesterfield, managing the finances and communicating with the tenant on my behalf; everything has been easy and dealt with in a friendly manner. So glad ...
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Comment on agent fees
Very reasonable for the responsibility involved.
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Apr 02,2015
Apr 02,2015
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Excellent service, I feel well informed, problems are solved easily and quickly, sub contractors that they use all provide a prompt cost effective solution that saves me as a non professional landlord lots of time that I don't have. Many Thanks...
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Apr 02,2015
Apr 02,2015
0
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They were very helpful when i moved in speeding the process up for me.On house inspection they are friendly and have always been happy to fit in around my schedule. We had a broken shower door threw no fault of ours and they were ...
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Comment on agent fees
fees seemed ok but i have nothing to compare with.
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Apr 01,2015
Apr 01,2015
1
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I am extremely satisfied with how my issue got dealt with this morning. I rang up with the issue that my guttering is overflowing with grass etc and falling over the car/driveway. Someone is expected to come out in the next hour :) don't think ...
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Mar 31,2015
Mar 31,2015
0
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Reported repairs that needed doing, very friendly and a quick reply via email with information on which company's would be visiting the property....
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Mar 31,2015
Mar 31,2015
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Elizabeth and the rest of the team at Pinewood keep me up to date with what's happening. There are occasional hiccups in rental payments which they chase down and any bits and pieces that need fixing are attended to promptly....
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Comment on agent fees
I paid for the percentage service option which suits me perfectly. They also have a range of service levels which might be useful if I get other properties to let.
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Mar 31,2015
Mar 31,2015
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I've always received great service from Pinewoods over the 8 years they've managed my portfolio. The two most recent issues were handled with an accustomed friendly, prompt and professional manner. Nothing seems to be too much trouble and I value the trust and capability of all ...
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Mar 31,2015
Mar 31,2015
0
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Deal with a water leak in the property reported by the tenant both quickly and efficiently, balancing the needs of the tenant and landlord...
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Mar 30,2015
Mar 30,2015
0
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I used Pinewood as letting agents for my property as I am often overseas and do not have time to deal with the daily running of a rented property. Staff were extremely efficient and always kept me informed of developments or any problems. They were ...
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Comment on agent fees
I found the fees fair and competitive
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Mar 30,2015
Mar 30,2015
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Elizabeth Llooyd, in accounts, really impressed me by her proactive and caring customer servicing in ensuring that money was paid on time, after some previous delays in the last couple of months.
She took time to talk to the payee, kept me in the loop ...
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Mar 30,2015
Mar 30,2015
0
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Contacted regarding a leaking tap, and explained I would be away from that day until mid following week, and couldn't get hold of maintenance. All details were taken and then advise they would conact landlord and arrange access while I was away to repair, with ...
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Mar 30,2015
Mar 30,2015
0
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I have dealth with Rebecca some 9 months now regarding gas boiler fault, fence break, and painting issues. Throughout this time i found Rebecca to be informative, friendly and competent and to resolve issues in a timely and professional manner.
I would commend Rebecca highly....
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Mar 30,2015
Mar 30,2015
0
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fantastic service if you keep to your side of the bargain ie keep the property tidy and pay your rent pinewoods will go out there way to help you any problems i had got dealt with asap really good letting agency more could do with ...
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Mar 27,2015
Mar 27,2015
0
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Very good service, chased up unpaid rent from tenant without me needing to get involved, tenant has now paid in full....
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Mar 27,2015
Mar 27,2015
0
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elizabeth and sherrel were very helpful they kept me updated on what rent the benefits had paid what u owed and even contacted the benefits for me I have been suffering with helth problems and because of this I have to go to hospital they ...
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Mar 26,2015
Mar 26,2015
0
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Rebecca has always communicated well with me about my property either by email, text or phoning. This is important to me as I like to be kept in the picture of what is going on and I have had communication problems with other companies that ...
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Mar 26,2015
Mar 26,2015
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I've been a tenant with Pinewood for the past 7 years. I have only recently been dealing with Elizabeth but she has always been so friendly and professional I had got into a bit of difficulty lately but she was always very understanding and helpful. She ...
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Mar 24,2015
Mar 24,2015
0
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The level of communication between Pinewoods and myself is excellent. I know what is happening all the time. Maintenance work is completed without any fuss or complications - they make managing the property seem easy and straight forward....
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Comment on agent fees
Fees seem reasonable. The rental was not quite as much as Pinewoods initially anticipated so had to drop by ‚£25 each month.
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Mar 24,2015
Mar 24,2015
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We were well supported from our first introduction to Pinewood. Communication was good and at the times we had inspections of the property it was respectful and not intrusive. I would recommend Pinewood from our personal experience....
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Mar 23,2015
Mar 23,2015
0
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I used Pinewood Lettings to rent our home, the first time i'd rented my own place. Pinewood made things really easy for me with simple paperwork, and Sherrell was very helpful and friendly. I would definitely use Pinewood to rent again....
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Mar 23,2015
Mar 23,2015
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The property was advertised quickly and efficiently. The agent advised us to increase the rental from the previous let due to market changes. We were informed throughout and a tenant was found quickly. The process was very stress free for us...
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Mar 23,2015
Mar 23,2015
0
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Sherrell is always helpful and polite when dealing with us.
We have dealt with her for many years and nothing is too much trouble for her.
She has sorted many a problem out with tenants for us and always gives 100%...
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Rebecca
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Sherrell
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Kay
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Hayley
(40)
Julie
(37)
Stacey
(37)
Scott
(30)
Shane
(30)
Tom
(27)
Kate
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Thomas
(10)
Laura
(6)
Joanne
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Last updated at 10:49 AM 16/10/2018 by allAgents
Best Letting Agent in Chesterfield 
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