100% sales valuation accuracy
100% sales fee satisfaction
A truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement....
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A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
Latest Reviews
3rd Sep 2024
reviewed by 'Aaron'
11th May 2023
reviewed by 'Nick Paice'
26th Aug 2020
reviewed by 'Diane'
24th Aug 2020
reviewed by 'Rebecca'
22nd Aug 2020
reviewed by 'Dominic'
Opening Hours
Address
Pinewood Properties
33 Holywell Street
Chesterfield
Derbyshire
S41 7SA
01246 224286
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £70,000 | £450,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 308 | 2 | 284 | 11 | 54 | 1 | 19 | 0 | 47 | 0 |
Areas covered
- S40
- S41
- S42
- S43
- S44
- S45
- S18
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
May 10,2015
May 10,2015
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My experience in dealing with Rebecca through my application was a good experience, particularly as I had a bad experience throughout this period with having a close death in the family. Rebecca was:
Organised, fair, friendly, dedicated, efficient and conscientious. She achieved all this under ...
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May 08,2015
May 08,2015
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As a first time Landlady I have been very pleased with the service provided. Feedback is always excellent and I am always clear on what is happening monthly with my tenant. Any issues I have had have been dealt with professionally and quickly....
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Comment on agent fees
The first statements were confusing as to what is paid.
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May 07,2015
May 07,2015
1
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An old invoice was sent to me which was never sent to the lettings company in the first place. Elizabeth in the accounts department apologised for this oversight, although no fault of hers. The email and explanation were very clearly explained and I went along ...
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May 06,2015
May 06,2015
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Overall our experience with Pinewood has been positive. I did not award outstanding as I feel that as new customers it would have been useful if previous staff had spent a little more time explainin procedures etc. However, Sherrell was EXCELLENT, she was polite and ...
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May 06,2015
May 06,2015
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Shane talked me through resetting the pressure on the boiler and when that didnt work he sorted a plumber for me as soon as possible...
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May 06,2015
May 06,2015
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Rebecca Cooper has a really friendly demeanour, she was particularly helpful with the maintenance issues with the property I rent and provided an excellent level of service. She is a credit to the company....
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May 06,2015
May 06,2015
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Accounts department always keep you up to date with payment if late and are very quick to respond on any questions you may have. End of year information is produced in a timely fashion for all tax information to be used when finalising your accounts....
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May 05,2015
May 05,2015
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Sorted out my rent , replied in secs to any mail I sent to them and was very polite at all times...
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May 05,2015
May 05,2015
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Pinewood have been an absolute pleasure to deal with, they are professional and understanding at all times. Rebecca has been particularly courteous at all times. I would recommend Pinewood and Rebecca to all....
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May 04,2015
May 04,2015
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Staff have been very polite & helpful whenever we have called.
They were particularly helpful when we had a problem with the council tax people....
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May 04,2015
May 04,2015
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The agent was contacted to resolve a late payment issue from a new tenant - The tenant's payment was late by 3 days before I contacted the agent. The agent was helpful and informed me that they would notify the appropriate branch to chase the tenants ...
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May 01,2015
May 01,2015
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My partner and I have been renting a house through Pinewood for about two months now. They are by far the best letting agent we have ever dealt with. They are attentive and helpful in all aspects and I feel reassured knowing they are our ...
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May 01,2015
May 01,2015
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I was kept well informed and consulted during the entire letting process and received regular emails to provide updates as well as a complete set of relevant documentation upon completion. Very professional....
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Apr 30,2015
Apr 30,2015
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I have had recent dealings with the Accounts and other administrative departments of Pinewood. They have been extremely helpful and have ensured all aspects of my contract with them has been fully secured....
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Apr 30,2015
Apr 30,2015
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All staff very efficient , very good in getting a tenant in my property and in collecting rent and in all other aspects...
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Apr 29,2015
Apr 29,2015
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Sherrell is always extremely polite and helpful. Earlier this week when I requested my annual statement she forwarded it to me on the very same afternoon.
This swift service is the norm for Sherrell....
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Apr 29,2015
Apr 29,2015
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Rebecca was fantastic from our initial dealing with her, from gathering all of the relevant paper work required, right to check in day.
Rebecca portrayed herself in a professioanl manner while still allowing us to embrace the excitement of moving into our new home, something ...
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Apr 28,2015
Apr 28,2015
1
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This particular member of staff is very efficient and prompt when dealing with any issues.
She is extremely professional when dealing with tenants, arrears and accounts and makes it a priority to rectify any issues regarding both tenants and accounts....
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Apr 27,2015
Apr 27,2015
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Very good service overall, I have been kept well informed. Definitely use pinewood again. They also sold a property for me as well...
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Aug 24, 2015
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(1)
Hi Andy, thank you for the positive review it is always nice to know we are doing a good job, Regards Sue ...
Apr 27,2015
Apr 27,2015
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The staff at pinewood are awesome but the landlord I have doesn't care abut his property and it needs a full renovation but he's too tight to do anything about it so because they have people like this on there books it's impossible to grade ...
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Comment on agent fees
Miles out with valuation this house belongs in a 3rd world mud road u should be paying me to live in the dive
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Apr 27,2015
Apr 27,2015
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Good staff, always nice and helpful. Thanks them I found a good property and for any problem I can call them....
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Apr 26,2015
Apr 26,2015
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Had dealings with accounts regarding refund of our deposit, found Sherrell helpfull and efficient. I didn't expect to receive the cheque so quick so very happy....
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Apr 26,2015
Apr 26,2015
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I found pinewood lettings very useful and help full and any questions I had thay was more than happy to answer then from start to finish...
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Comment on agent fees
The fees was very good and all the employees who work at pine wood are exallent at thare jobs and I would definitely use them agin if I need too
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Apr 24,2015
Apr 24,2015
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We have always found Elizabeth to be very prompt and thorough in chasing our tenants for their top up rental payments each month. She always emails us to let us know how things are going, even if there is no response from the tenant she ...
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Comment on agent fees
I think the fees are appropriate for the job in hand.
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Apr 24,2015
Apr 24,2015
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I decided to use Sell & Save after hearing so many positive remarks about the company and the staff.
They had my property booked in for marketting within 24 hours and the communication between myself and them was second to none.
Holly was always very polite and ...
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Comment on agent fees
fantastic value for money!
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Apr 23,2015
Apr 23,2015
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All the staff at Pinewood were incredibly helpful and addressed my concerns promptly and professionally.I was kept up to date throughout the process and felt at ease that everything was happening when it should be....
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Comment on agent fees
Very reasonable
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Apr 23,2015
Apr 23,2015
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Very good communication. Friendly staff and fantastic house for a good price! They walked us through the process and were always available if we needed help....
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Apr 23,2015
Apr 23,2015
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We were very pleased with the quality of the photographs taken by Rebecca who came out of her way on second occasion to take a specific photograph we had requested. Sue provided a friendly, helpful and efficient service, providing a speedy response to queries arising ...
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Apr 23,2015
Apr 23,2015
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Excellent and professional service throughout the process from the initial viewing and esitimating of the rental value feedback on viewings and rent always on time...
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Comment on agent fees
gOOD VALUE Good value
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Apr 23,2015
Apr 23,2015
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Elizabeth has recently been instrumental in helping me keep abreast of rental payments which the tenants have persistently been late with. The property is owned by my elderly father, he does not have access to the internet & cannot mange his affairs independently. She has kept ...
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Rebecca
(186)
Sherrell
(112)
Kay
(75)
Hayley
(40)
Julie
(37)
Stacey
(37)
Scott
(30)
Shane
(30)
Tom
(27)
Kate
(22)
Thomas
(10)
Laura
(6)
Joanne
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:49 AM 16/10/2018 by allAgents
Best Letting Agent in Chesterfield 
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