100% sales valuation accuracy
100% sales fee satisfaction
A truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement....
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A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
Latest Reviews
3rd Sep 2024
reviewed by 'Aaron'
11th May 2023
reviewed by 'Nick Paice'
26th Aug 2020
reviewed by 'Diane'
24th Aug 2020
reviewed by 'Rebecca'
22nd Aug 2020
reviewed by 'Dominic'
Opening Hours
Address
Pinewood Properties
33 Holywell Street
Chesterfield
Derbyshire
S41 7SA
01246 224286
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £70,000 | £450,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 308 | 2 | 284 | 11 | 54 | 1 | 19 | 0 | 47 | 0 |
Areas covered
- S40
- S41
- S42
- S43
- S44
- S45
- S18
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Jun 17,2015
Jun 17,2015
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I have found Pinewood Lettings a pleasure to deal with over the past 4 years especially the accounts department, Elizabeth Lloyd has always presented her self professionally in any kind of communication, even when we may be a little late with the rent! I would definitely ...
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Oct 24, 2015
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Hi Stephen,
Thank you for your review, it is nice to know that we have been able to work with you to resolve these problems.
If I can be of any further help in the future please do give me a call.
Kind Regards,
Elizabeth ...
Jun 17,2015
Jun 17,2015
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Rebecca is very approachable and she helps with the communications between the tenant and myself.
She deals with situations promptly, and always makes sure to contact me with anything that the property or the tenant needs.
I am very pleased with the way Rebecca deals ...
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Jun 15,2015
Jun 15,2015
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As a Professional Landlord overseeing properties from a distance, I have found Rebecca manages my properties well and look to fully understand my basic requirements as a landlord - minimising void periods and carrying out necessary repairs as required, with proactive two way communication for ...
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Jun 15,2015
Jun 15,2015
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Having unwittingly missed a rental payment due to being on holiday I received a lovely email from Elizabeth gently prodding me as a reminder. Sorted in no time thank you !!!...
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Oct 24, 2015
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Thank you for such a lovely review for myself & Pinewood Lettings, it was a pleasure to work with you to resolve the issue in no time at all.
Kind Regards,
Elizabeth ...
Jun 12,2015
Jun 12,2015
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I contacted Pinewood about a tenant that they had got for me , what the issue was the tenant was late paying rent, I had a chat with Elizabeth in Chesterfield branch and she gave me some positive advise,I was more than happy what Elizabeth ...
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Oct 24, 2015
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Hi Russ,
Thank you for providing myself & Pinewood Lettings such a lovely review.
If I could be of any help in the near future please do contact me accordingly.
Kind Regards,
Elizabeth ...
Jun 11,2015
Jun 11,2015
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All the employees that I spoke to at Pinewood were very helpful whether it was face to face, on the phone or via email. My circumstances where not straight forward and they always showed professionalism and patience when dealing with me. Rebecca specifically really put ...
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Comment on agent fees
The fees were about what I would expect and were explained in detail so that I understood why and what I was paying for.
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Jun 11,2015
Jun 11,2015
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I used Pinewood to rent my property out.
The service I received has been second to none right from the start.
I've used other letting agents in the past but they don't compare in regards to customer service, value for money and helpfulness.
I'd recommend ...
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Comment on agent fees
Great and well worth the money
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Jun 11,2015
Jun 11,2015
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From the beginning Pinewood and Rebecca have been very good. We are very happy with the property and how quickly we were able to move in. Everything has been dealt with very efficiently and any problems we have had Rebecca has sorted out for us....
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Jun 10,2015
Jun 10,2015
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The customer service was very good. Very polite when dealing with you and kept you updated (we had made a request to maintenance)....
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Oct 24, 2015
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Hi Ruth,
Thank you for leaving such a kind review on allAgents for us.
I am glad we were able to resolve your maintenance issue promptly.
Kind Regards,
Elizabeth ...
Jun 10,2015
Jun 10,2015
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Very polite and efficient in dealing with our request for some maintenance work that needed doing on the property,kept well informed....
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Oct 24, 2015
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Thank you for leaving such a kind review for myself & Pinewood Lettings, it is one of our main priorities to keep tenants like yourself closely updated and I am very pleased that you feel this has been fulfilled.
Kind Regards,
Elizabeth ...
Jun 08,2015
Jun 08,2015
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Ensuring timely maintenance and testing at of equipment at properties using a reliable and cost effective team of contractors. As usual, I was advised in advance of due dates for work, email confirmation was sought from me before committing. Professional and courteous as always....
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Jun 08,2015
Jun 08,2015
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The admin and communications from Pinewood (mainly Rebecca C & Susan D) to myself is prompt and efficient at all times....
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Jun 07,2015
Jun 07,2015
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I have rented with pinewood for over two years. I have mainly dealt with Shane who is very experienced and professional and he has always dealt with any problems promptly . The girls on the fone are friendly and always happy to help. I would definaltly ...
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Jun 04,2015
Jun 04,2015
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A quick and professional repsonse to finding us a new tenant which is the service we have been used to over the years with Pinewood. Naomi was easy to deal with over the phone and keep the communication of documentation clear when using e-mails, a ...
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Comment on agent fees
Market average so reasonable
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Jun 03,2015
Jun 03,2015
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I called due to a problem in our bathroom and Elizabeth was very efficient and was dealt with in a timely manner. I also called regarding an on-going problem and she was very helpful and is still dealing with this query,...
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Jun 03,2015
Jun 03,2015
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Great praise for Sherrell Bannister who went beyond the call of duty when dealing with the retrieval of a bond on our property even though pinewood didn't manage it for us. She contacted the ex tenant, sought her approval and promptly deposited the bond in ...
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Oct 27, 2015
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Thank you so much for the positive feedback! We always try our best to work with both landlords and tenants to resolve any issue. ...
Jun 02,2015
Jun 02,2015
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Excellent service, sorted out problems quickly with new tenant. Inspection carried out to very high standard. I have been a client for over 7 years without any problems....
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Oct 27, 2015
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Thank you for your feedback, it is much appreciated. ...
Jun 02,2015
Jun 02,2015
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Every problem we had (Very Few) was dealt with very quickly and professionally. The staff were very helpful and it was a pleasure to deal with them....
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Jun 01,2015
Jun 01,2015
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I am very happy with service I have received/receiving from Rebecca Cooper in the maintenance department at Pinewood Lettings.
She contacted me re an aerial issue I have been having for a while now, and got straight onto sorting the problem for me.
No ...
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Jun 01,2015
Jun 01,2015
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Called to report a faulty washing machine and within an hour it was confirmed it would be replaced. Rebecca was very helpful and efficient...
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Jun 01,2015
Jun 01,2015
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Very impressed with the service I reviewed from Rebecca at Pinewoods. After emailing her on Sunday about a problem with the lock on the property I didn't expect to hear anything until atleast Monday afternoon. I am surprised and really pleased when Rebecca called me ...
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May 28,2015
May 28,2015
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I had to change my rent payment date and sherrel was great I emailed her and recived an answer straight away and then revived another email a few days later with the outcome very quick and always helpful...
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Oct 27, 2015
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Thank you for the kind review. We at pinewood are always working to make sure that both our tenants and landlords are satisfied. ...
May 25,2015
May 25,2015
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Unfortunately our landlord is selling the house and we were given 2months to move out, Sherrrell delivered this news and showed general concern and seemed to feel for our unfortunate situation. She's been great through out the whole ordeal .
We've rented off pinewood for two ...
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Oct 27, 2015
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Thank you for your kind review, it is always unfortunate when tenants are asked to leave but I hope we deal with the situation as best we can. ...
May 21,2015
May 21,2015
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Pinewood property letting Chesterfield
The whole experience from them has been great and everyone has been very helpful and friendly.
Rebecca shirley has been great in getting us moved into our new place.
I would give them a 9/10 overall....
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May 21,2015
May 21,2015
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Shane has been open to understanding my personal requirements when it comes to managing my property. Ensuring my tenants are happy and protecting my house are my top priorities and Shane is making both possible....
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May 19,2015
May 19,2015
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Have been using PInewood Letting agents for a year now and have found them helpful in every way, particularly in finding suitable tenants and ensuring a trouble free let. any aspect not right is quickly attended to without fuss.
Ivan Melbourne...
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Comment on agent fees
Straight forward fee information... no surprises and .nothing hidden
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May 18,2015
May 18,2015
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Rebecca dealt with an emergency plumbing issue. She reported the problem to me as soon as the problem was raised. Rebecca spoke to numerous tradesmen and the property managers with a view to resolving the issue efficiently. The issue was resolved very quickly leaving myself ...
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May 15,2015
May 15,2015
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Had to contact pinewoods due to water leaking through my kitchen light. An electrician and plumber were organised to visit me within 24 hours of me making the call. Electrics now safe and plumber on his way. Thank you to staff at pinewoods who have been ...
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May 13,2015
May 13,2015
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Hi I've been more than happy with the customer service I have received. I've never rented though an estate agent before, but everyone has been helpful and friendly with me....
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Comment on agent fees
I've said yes as this is obviously what you have to pay when using an agent.. The one thing I was surprised about was being charged to renew my contract, can't see why there should be a charge for that every time. But that's just my personal opinion.
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May 11,2015
May 11,2015
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I have recently started to use Pinewood Property Lettings and so far have found their service to be exceptional. I have mainly been dealing with Rebecca who has been prompt, knowledgeable and very efficient with regards to my needs in getting my property fixed up ...
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Comment on agent fees
I have yet to sign the contract but from what I have been told their fees seem standard.
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Rebecca
(186)
Sherrell
(112)
Kay
(75)
Hayley
(40)
Julie
(37)
Stacey
(37)
Scott
(30)
Shane
(30)
Tom
(27)
Kate
(22)
Thomas
(10)
Laura
(6)
Joanne
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:49 AM 16/10/2018 by allAgents
Best Letting Agent in Chesterfield 
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