100% sales valuation accuracy
100% sales fee satisfaction
A truly independent local letting agents and property management companyFrom day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement....
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A truly independent local letting agents and property management company
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
From day one, we had a set idea of what we wanted to achieve with our company. We have always believed that the single most vital ingredient to making our company successful is customer service with constant and never ending improvement.
Pinewood was formed in 2004, opening its first office in Chesterfield. We began by offering property management and residential lettings in the Derbyshire area, soon expanding to Sheffield, South Yorkshire. Five years on, we have established ourselves as a customer friendly letting agents.
So from the beginning, we have set out to make sure we offer the highest quality brochures, the latest technology, and constant contact with all our clients and as much advertising as is needed to name just a few. as a go ahead property management company and letting agents, we know ourselves that the devil is in the detail.
Latest Reviews
3rd Sep 2024
reviewed by 'Aaron'
11th May 2023
reviewed by 'Nick Paice'
26th Aug 2020
reviewed by 'Diane'
24th Aug 2020
reviewed by 'Rebecca'
22nd Aug 2020
reviewed by 'Dominic'
Opening Hours
Address
Pinewood Properties
33 Holywell Street
Chesterfield
Derbyshire
S41 7SA
01246 224286
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £70,000 | £450,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 308 | 2 | 284 | 11 | 54 | 1 | 19 | 0 | 47 | 0 |
Areas covered
- S40
- S41
- S42
- S43
- S44
- S45
- S18
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Feb 05,2016
Feb 05,2016
0
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excellent as always... keep up the good work...very effective work from the team at pinewood... managed to fill my property very quickly.....
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Comment on agent fees
fine
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Jan 27,2016
Jan 27,2016
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Elizabeth has been excellent in an advisory role for certain property rent issues and always keeps us updated on a day to day basis regarding payments etc .
very happy with the service........
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Comment on agent fees
fees very reasonable.
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Jan 27, 2016
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Good Morning, Thank you for taking the time to supply allAgents with such a kind review of myself and Pinewood Lettings, this is highly appreciated. It has been a pleasure to work on your behalf and resolve the issues recently faced, if you do require any further assistance in the future please do let me know. Kind Regards, Elizabeth. ...
Jan 25,2016
Jan 25,2016
0
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I have always been dealt with in a pleasant and helpful manner and my queries have been dealt with quickly. Excellent service all round....
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Comment on agent fees
Reasonable.
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Jan 26, 2016
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Hi Lisa, Thank you for taking the time to leave myself & Pinewood Lettings such a lovely review. We are pleased to hear that you are happy with our service as one of our many valued tenants. Please do feel free to contact me should you need any help in the future. Kind Regards, Elizabeth ...
Jan 22,2016
Jan 22,2016
0
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Shane was polite and very helpful when he came to do the final inspection, even lent a hand as I was finishing up cleaning. He's been helpful and quick to respond to emails following this....
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Jan 22,2016
Jan 22,2016
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First class service.
Even the MD takes time to visit you and always available.
The accounts handle everything promptly and efficiently and all correspondences are handled in a professional way....
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Comment on agent fees
Very reasonable
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Yes
Jan 25, 2016
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Thank you Paul for taking the time to leave us a kind review. Regards Sherrell ...
Jan 21,2016
Jan 21,2016
0
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Overall good and efficient service, both in the letting side as well as the management. Property repairs dealt with swiftly. Re-lets done quickly. The regular property inspections are very re-assuring....
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Comment on agent fees
Standard
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Yes
Jan 21, 2016
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Thank you for taking the time to write such a kind review.
Kind Regards
Rebecca ...
Jan 19,2016
Jan 19,2016
0
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I use the rent collection service which is very good.
Rent is never late and the service is friendly and professional....
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Jan 18,2016
Jan 18,2016
0
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Rebecca was very friendly and was very quick to try and resolve our problem. Unfortunately the delay of not having authorisation of a new boiler and being left with no source of heating over a weekend was very hard. This however was no fault of ...
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Jan 18,2016
Jan 18,2016
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Sherrell was very helpful today in quickly resolving an erroneous payment. She organised an immediate refund of the money which was in my account by the time I'd finished reading Sherrell's email.
Many thanks for great and quick services. Sherrell is an asset to the ...
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Jan 18, 2016
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Thank you for your kind review. I am glad I was able to help.
Regards Sherrell ...
Jan 18,2016
Jan 18,2016
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I always find pinewood easy to deal with. They are professional and considerate and I highly recommend their services. They have kept me well informed with regard to my property and tenant....
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Comment on agent fees
Very competitive
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Yes
Jan 15,2016
Jan 15,2016
0
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have been liasing with sherrell on moving over to guaranteed rental scheme, she has made it so easy, what a wonderful person, looking forward to a stress free rental...
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Comment on agent fees
guaranteed rental, more than happy
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Jan 15,2016
Jan 15,2016
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have been liasing with sherrell on moving over to guaranteed rental scheme, she has made it so easy, what a wonderful person, looking forward to a stress free rental...
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Jan 18, 2016
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Thank you Andrew for the review. I am sure you will love the hassle free service of the guaranteed rental. Regards Sherrell Bannister ...
Jan 15,2016
Jan 15,2016
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Been with the agency since end of October 2015 and I am happy with the service so far. Staff are nice and always get back to you when you need them....
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Comment on agent fees
Good
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Jan 15, 2016
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Hi Charlotte, Thank you very much for such a lovely review of myself and Pinewood Lettings. Myself and the team here at Pinewood are happy to hear that you are so pleased with the service provided to you and hope you remain happy with your new home! If you require any further help or advise in the future please do let me know. Kind Regards, Elizabeth. ...
Jan 15,2016
Jan 15,2016
0
people found
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Elizabeth Lloyd was very efficient when I emailed her regarding the property I rent and gave me a very quick reply which really helped me as I struggled to find time to ring the estate agents due to work commitments ....
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Comment on agent fees
Good
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Yes
Jan 15, 2016
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Hi Donna, Thank you for taking the time to write a review for myself and Pinewood Lettings. I am pleased to hear that I have been able to help in the current situation and look forward to continuing to work with you to manage your tenancy further. If you do need to contact me again in the future, please feel free to email me directly. Kind Regards, Elizabeth. ...
Jan 14,2016
Jan 14,2016
0
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Sherrel had good knowledge about the property I called about today and she dealth with my query promptly and appropriately....
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Comment on agent fees
Fee is appropriate
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Yes
Jan 13,2016
Jan 13,2016
0
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I wite this review as a tenant of a house of that I'm very happy with and happy with the helpfulness of staff at pinewood. I'm always happy with how I'm treatied with as also the professionalism. When ever I have a maintenance issue it ...
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Comment on agent fees
Very happy to refer pinewood to family and friends
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Jan 13, 2016
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Hi Ashley, Thank you for taking the time to write our team at Pinewood such a lovely review, it is highly appreciated by us all. If you do require any further help from us at all in the future, please feel free to contact us accordingly. Kind Regards, Elizabeth. ...
Jan 13,2016
Jan 13,2016
0
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Rebecca, gave me a quick call informing me of a problem and offered for her to sort it out with their plumber. Very efficient in sorting out the tenants problems quickly....
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Jan 13, 2016
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Thank you for this kind review.
Kind Regards
Rebecca ...
Jan 13,2016
Jan 13,2016
0
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After having an ongoing issue with my property, we contacted Rebecca and she dealt with it quickly and efficiently. She also followed up to make sure the problem was being dealt with by the maintenance team, as promised....
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Jan 13, 2016
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Thank you for the review and taking the time to write it.
I am pleased that I could be of some help.
Kind Regards
Rebecca ...
Jan 13,2016
Jan 13,2016
0
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this helpful
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Just wanted to thank all your team and Kay especially over the last few weeks as she made the arrangements for my deposit to be returned. She kept me informed throughout the process and was a pleasure to talk to.
Thank you...
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Jan 12,2016
Jan 12,2016
0
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Rebecca Cooper has been very helpful during communications regarding our rental property, and has always resolved any issues swiftly and professionally....
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Jan 11,2016
Jan 11,2016
0
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I had a problem with my bank that I was unaware of and Elizabeth Lloyd couldn't have helped enough. The problem was resolved and she was so lovely and reassured me that everything was sorted. Definatly recommend pinewood if all their staff are this helpful. ...
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Comment on agent fees
Good
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Jan 11, 2016
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Hi Carol, Thank you very much for such a kind-worded review. It has been a pleasure working with you recently to resolve the minor issue with your payment. I hope we can continue to provide you with such a highly appreciated service in the future, and if you do happen to require any help at all please do contact me accordingly. Kind Regards, Elizabeth. ...
Jan 04,2016
Jan 04,2016
0
people found
this helpful
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The firm is always very helpful and efficient. They respond promptly to issues we or the tenants raise. They report regularly on the condition of the property, with photographs when appropriate, and also provide regular financial information. They have been good at finding new tenants....
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Comment on agent fees
About what we expected
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Dec 24,2015
Dec 24,2015
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Rebecca has always been so polite,friendly and helpful. Nothing is too much trouble. I needed some maintanence work sorting and she sorted it out quickly and effectively. A pleasure to deal with....
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Dec 23,2015
Dec 23,2015
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Pinewood Properties have been great agents in the year and a half we have been tenants in our current property. We have had no problems in corresponding with them and any maintenance requests have been resolved in good time.
Great service!...
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Dec 23, 2015
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Hi Chris, Thank you for such a lovely review for myself and Pinewood Lettings. It is a pleasure to hear that our tenants are happy with the service we provide. If I can be of any help in the future, please do let me know. Kind Regards, Elizabeth. ...
Dec 23,2015
Dec 23,2015
0
people found
this helpful
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I have been a landlord with Pinewood Lettings for 5 years now and have every faith in their management of my property. I receive all my statements and receipts on time and professionally itemised. All inspections and problems are dealt with immediately and always with thoroughness. ...
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Jan 04, 2016
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Hi George, I would like to take the time to thank you for leaving myself and Pinewood Lettings such a kind review. It is lovely to hear that highly valued landlords such as yourself are so pleased with the work we do on your behalf. If I can be of any further help in the future, please do contact me accordingly. Kind Regards, Elizabeth. ...
Dec 21,2015
Dec 21,2015
0
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Always courteous, fast and efficient. Prompt actions when needed and good communication to keep us up-to-date with anything relating to our property. Never delays of payments. Highly recommendable....
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Dec 21, 2015
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Hi Jane, Thank you for your 5 star review of myself and Pinewood Lettings. We are pleased to hear that you are so impressed with our service and see our team as highly recommendable. If you do require any further assistance in the future, please do contact me directly. Kind Regards, Elizabeth. ...
Dec 21,2015
Dec 21,2015
0
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We are very happy with our new place, any issues we've had since moving in have been resolved promptly....
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Dec 21, 2015
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Many thanks for the review.
Much appreciated.
Kind Regards
Rebecca Cooper ...
Dec 21,2015
Dec 21,2015
0
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Pinewood property provide an excellent full service, keeping me informed of any issues with the property and managing all the things that need doing. This takes all the worry out of letting and leaves me to focus on other things....
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Comment on agent fees
Pinewood offer different fees for different levels of service. I selected the full service and I am very happy with the value provided by the fee.
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Dec 21, 2015
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Hi David, I would like to thank you for taking the time to leave myself, Rebecca and Pinewood Lettings such a kind worded review. It is a pleasure to know we are providing the levels of service you expect and more! If you do require anything further from myself or Rebecca, feel free to contact us directly. Kind Regards, Elizabeth. ...
Dec 21,2015
Dec 21,2015
0
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Pinewood are a very professional company very polite on the telephone nothing is to much trouble, having used other letting company's in the past Pine wood are far in front of the competition , thumbs up from me,
Russell Gill...
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Comment on agent fees
No problem with. The fees
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Dec 21, 2015
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Hi Russell, Thank you very much for taking the time to leave myself and Pinewood Lettings a review. It is highly appreciated. We are happy to hear your expectations are being exceeded and we hope that we are able to continue doing so. If you do need any further assistance in the future please do give me a call. Kind Regards, Elizabeth. ...
Dec 21,2015
Dec 21,2015
0
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It was really quick and easy to rent. Went to look at the property and rang up and got the property as soon as we could. From there the paperwork was nice and easy to fill in. I have been able to pop into the ...
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Dec 21, 2015
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Thank you Iain for this kind review.
Merry Christmas and a Happy New Year.
Kind Regards
Rebecca & Julie ...
Rebecca
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Sherrell
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Kay
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Hayley
(40)
Julie
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Stacey
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Scott
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Shane
(30)
Tom
(27)
Kate
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Thomas
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Laura
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Joanne
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10:49 AM 16/10/2018 by allAgents
Best Letting Agent in Chesterfield 
Best Estate Agent in Chesterfield 
